ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide IP phone User Guide ITP-5121D / ITP-5114D / ITP-5107S
SAFETY CONCERNS For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation. Conventions Warning Provides information or instructions that you should follow in order to avoid personal injury or fatality. Caution Provides information or instructions that you should follow in order to avoid a service failure or damage to your phone. Note Indicates additional information for reference.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Warning Warning Pull out the power plug when the phone is not used for a long time. It may cause fire or electric shock. Pull out the power plug and brush with a cloth it if the contact surface with power plug is dusty or gets wet. Contact the service center if foreign materials or water It may cause fire or electric shock. Do not install the phone near a heater or flames(cigarette lighter, heating apparatus, etc.).
Caution Caution Be sure to connect the LAN cable linked to network to the LAN connection port of the telephone, not to the PCconnection port of the telephone. If the LAN cable is connected to the PC connection port, both telephone and PC communications will be disabled. Do not install the phone on an unstable surface or in direct sunlight. It may cause severe damage to the plastic case of the phone, and reduced the performance of your phone. 4 © SAMSUNG Electronics Co., Ltd.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide TABLE OF CONTENTS SAFETY CONCERNS 2 Conventions.......................................................2 Symbols ............................................................2 Warning ............................................................3 Caution .............................................................4 BEFORE USE ОПРЕДЕЛЕНА. ОШИБКА! ЗАКЛАДКА НЕ Main Features ....................................................7 Checking Parts in the Pakage .
BASIC FUNCTIONS ОШИБКА! ЗАКЛАДКА НЕ ОПРЕДЕЛЕНА. Making a Call ...................................................21 Calling an Extension Number ......................................... 21 Calling an Outside number ............................................. 22 Using a Speakerphone ................................................... 23 New Call ......................................................................... 23 Redial .............................................................................
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide BEFORE USE Main Features IP Network The ITP-5121D/ITP-5114D/ITP-5107S IP phone provides voice communication through your installed data network, making installation of additional telephone lines unnecessary. Application menu This button allows you to access the IP phone’s menu functions.
Hold You can use the Hold feature when you need something or another call arrives. Use this button to temporarily hold the current call until you are ready to resume the call. You can even pickup a held call at another station. Conference Calls This button is used when multiple parties need to be connected simultaneously during a phone conversation. Up to five parties including you can be connected in a conference call.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Checking Parts in the Package Handset LAN Cable IP Phone (ITP-5121D) IP phone Support 전 Manual - If any item is missing or damaged, contact your dealer. - The above figure shows ITP-5121D as a sample. If you purchase ITP-5114D/ITP5107S, the relevant phone is included. © SAMSUNG Electronics Co., Ltd.
ITP-5121D/ITP-5114D (Front Side) ITP-5121D (Programmable Buttons: 21) ITP-5114D (Programmable Buttons: 14) Programmable Buttons Soft Buttons Speaker Scroll Button Status Indicator LCD screen Volume Button Dial Buttons Speaker Button Hold Button Microphone Redial Button Conference Button Transfer Button Navigation Buttons ITP-5107S (Front Side) Programmable Buttons: 7 Soft Buttons Scroll Button Speaker Status Indicator LCD screen Volume Button Redial Button Conference Button Transfer Button Dial But
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Installing the phone ITP-5121D/ITP-5114D 1 2 3 4 Connect the handset to the handset connection port of the phone. Connect the LAN cable with a network connection to the LAN connection port of the phone. Make sure the LAN cable is not connected to the PC connection port. Connect one end of the LAN cable(provided with the phone) for PC connection to the PC connection port of the phone, and the other end of the cable to the network port of the PC.
ITP-5107S 1 Connect the handset to the handset connection port of the phone. 2 Connect the LAN cable with a network connection to the LAN connection port of the phone. 3 Connect the power adapter to the power connection port. Connect the plug of the power adapter to the power outlet. The phone will boot up. 2 Network 3 1 12 © SAMSUNG Electronics Co., Ltd.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Installing the IP Phone Support Using as Desktop Phone Insert the both ends of the support into two upper grooves in the bottom of the phone as shown in the figure below. Using as Wall-Mounted Phone Insert the both ends of the support into two lower grooves in the bottom of the phone as shown in the figure below. Hang the two holes for wall-hanging in the upper part of the bottom of the phone on the wall with screws attached.
To use as wall-mounted phone, the position of the handset hanger must be changed to prevent the handset from being dropped. Take out the handset hanger, change the hanger’s direction and insert again. The above figure shows ITP-5121D as a sample. If you purchase ITP-5114D/ITP5107S, the relevant phone is included. 14 © SAMSUNG Electronics Co., Ltd.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide THINGS YOU SHOULD K NOW Adjusting Volume The Volume [ speaker, and ringer. ] button is used for adjusting the volume of the handset, Adjusting the Handset Volume 1 2 During a call using the handset, press the [VolumeS] button to increase the handset volume. Press the [TVolume] button to decrease the handset volume. © SAMSUNG Electronics Co., Ltd.
Adjusting Speaker Volume 1 During a call using the [Speaker] button, press the [VolumeS] button to increase the speaker volume. 2 Press the [TVolume] button to decrease the speaker volume. Adjusting Ring Volume 1 To increase the ring volume, press the 2 To decrease the ring volume, press the 16 [VolumeS] button while the phone is ringing. [TVolume] button while the phone is ringing. © SAMSUNG Electronics Co., Ltd.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Entering Characters Using the dial buttons of this phone, you can easily enter/edit, letters, numbers and special characters. Special Button Used To enter letters of the alphabet the following special button is used. - ‘A’ Button: Switch to capital/small letters when entering characters. The ‘A’ button of the ITP-5121D/ITP-5114D/ITP-5107S phone is located on the first button of the bottom row of the programmable buttons below the LCD screen.
ITP-5114D An example for the ITP-5114D is shown. ‘A’ Button ITP-5107S An example for the ITP-5107S is shown. ‘A’ Button 18 © SAMSUNG Electronics Co., Ltd.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Entering Characters Press the Volume [ ] button to move the cursor and insert or modify the ] button and move the cursor one space desired letter. Press the Volume [ to the right to use the same dial button letters as the previous letter used. Procedures for entering characters are described below Enter the characters according to the table below. Press the ‘A’ button to switch between capital and lower case letters.
Phone Status Indicator The status indicator turns on or off according to the phone status. Button Function Busy/Off-hook Steady red. Extension Ring Flashing red. Trunk Ring Flashing green. Recalling Flashing yellow. Message waiting Flashing red. Calling Denied Fast flashing red within 1 second interval. Button LED The [Transfer] button, [Hold] button, and [Speaker] button have a LED that turns on or off according to the phone status.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide BASIC FUNCTIONS Making a Call This function is used when you want to make a call to other stations or to make an external call. Calling an Extension Number This function is used when you want to make a call to other stations. 1 Pick up the handset and check for dial tone. 2 Dial the extension number or station group number. Wait until the other party answers the call.
Calling an Outside number This function is used when you want to make an external call. 1 Pick up the handset. 2 Press the trunk or trunk group button or dial 3 Dial the telephone number you want to call. 4 Finish your call by replacing the handset or pressing the [End] button. the trunk group access code(e.g., 0). If the hot keypad feature is used, you can make an external call without picking up a handset by dialling the trunk access code. 22 © SAMSUNG Electronics Co., Ltd.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Using a Speakerphone This function is used when you make a call with a speakerphone. 1 handset. 2 Dial the telephone number you want to call. Or, press the trunk line call/extension call button Press the [Speaker] button without lifting the registered. 3 Once the called party answers the call, get started with speaking to the called party. - Lift the handset while speaking to turn off the speaker and continue speaking using the handset.
Redial This function allows you to redial the last external number dialled. To redial the last telephone number you dialled, press the Send [ ] button for approximately 2 seconds or press [1] [9]. Pressing the Redial [ ] button will give you the option to review up to 10 of your previously dialled external numbers. 1 Press the [Redial] button. 2 Use the direction buttons or the [TVolumeS] button to select the required number to redial and press the Soft button corresponding to [Dial].
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Save Number with Redial You can redial the saved number anytime. 1 To save the number you just dialled for later use, 2 This saved number can be redialled at any time press the [SAVE] button before hanging up. by pressing the [SNR] button or pressing [1]►[7]. The same external trunk line will be selected for you. - The saved telephone number will be stored in memory until you save another number.
Answering a Call This function is used when you want to answer an intercom call or external call. Using a Handset This function is used when you answer a call with a handset. 1 When the phone rings, pick up the handset. 2 To finish the call replace the handset. Using a Speakerphone This function is used when you answer a call with a speakerphone. 1 Press the [Send] button without lifting the handset. 2 Listen to the speaker to hear a voice of the other party and speak through the microphone.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Call Pickup This function is used when you pickup a call that is ringing at another station. If a call rings on another station and you know the station number, you can answer the call on your phone. 1 A call is ringing on another station. 2 Pick up the handset and listen for the dial tone. 3 Press [6]►[5]. 4 Dial the station number that is ringing. © SAMSUNG Electronics Co., Ltd.
Features Used During a Call These convenient functions may be used during a call. Hold an Intercom Call You can put the other party on hold if another intercom call arrives or you wish to use both hands for another task and resume the call later. 1 Press [Hold] button and replace the handset to put the current call on hold. - The intercom call is placed into exclusive hold and cannot be retrieved at another station. 2 28 To call again, pick up the handset, and press the [Hold] button.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Hold an Outside Call You can put the other party on hold if another call arrives or you wish to use both hands for another task and resume the call later. 1 While you are engaged in a conversation, press the [Hold] button. Then the call on hold will flash green on your phone and the call will flash red on other stations. 2 To resume your conversation with the held call, press the button with the flashing green LED.
Transferring a Call While on an external call you can transfer the call to another internal or outside party. You can transfer your call to another extension or return to the outside party. 1 Your call is automatically put on transfer hold. 2 Dial an extension or group number. Or, press the [DSS] button or station group button. While on a call, press the [Transfer] button. Your call will be automatically put on transfer hold. 3 For blind transfer, hang up when you hear ringing.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Conference Calls You can make a conference call of up to 5 parties including yourself. The OS 7200 system also allows each station to pre assign up to 5 conference groups so you can set up a conference call by pressing a single [Group Conference] programmable button. Refer to your System Administrator to confirm that this option is available to you. 1 2 Press the [Conference] button while engaged in a conversation. You will hear conference tone.
APPLICATION MENU Navigation Buttons The ITP-5121D and ITP-5114D IP phones have navigation buttons for convenient use of the IP phone functions. This chapter introduces the functions available using the navigation buttons and procedures for using the various applications. Menu Button ( 1 2 ) The main menu is displayed when the Menu [ ] button is pressed in the idle state, You can select from the presented options.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Send Button ( ) If you press the Send [ ] button while the [OUTGOING LOGS], [INCOMING LOGS], [SPD NO. SEARCH], or [DIRECTORY DIAL] function is selected, the corresponding number will be dialled. - If you press the Send [ ] button in idle mode, you enter the [OUTGOING LOGS] menu. - If you press the Send [ ] button in dial mode, you enter the [OUTGOING LOGS] menu regardless of the numbers previously dialled.
Direction button These buttons are used when editing menu entries, or when moving between menu items. 1 [ ∧ ] button is used Used for moving to the previous menu. 2 [ > ] button is used In cases where the phone number is long, this button is used for displaying the rear part of the number which is not displayed on the LCD screen. 3 [ ∨ ] button is used Used for moving to the next menu.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Entering Application Menus When the phone is in the standby mode, press the Menu [ application menu will appear on the LCD screen. ] button. The main How to Select Menu To select a menu items, you can use the navigation direction buttons, Volume [ ] button or the dial buttons. - Use the [∧]/[∨] direction buttons or the Volume [ ] button and move to the preferred menu.
Application Menus The main application menu will appear on the LCD screen, by pressing the Menu [ ] button. 1. OUTGOING LOGS 2. INCOMING LOGS 3. SPD NO. SEARCH ► 1. PERSON SPD NO. 2. SYSTEM SPD NO. 4. DIRECTORY DIAL ► 1. PERSON SPD NO. 2. SYSTEM SPD NO. 3. STATION NO. 5. FORWARD ASSIGN ► 1. FORWARD TYPE 2. FORWARD ALL 3. FORWARD BUSY 4. FORWARED NO ANS 5. FORWARD DND 6. ALARM ASSIGN - To use the ‘3. SPD NO. SEARCH’ and ’5. FORWARD ASSIGN’ menu function you should consult your System Administrator.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide TROUBLESHOOTING Possible problems and troubleshooting steps for your phone are described below. Check the troubleshooting steps before contacting your Authorized Samsung Reseller. The phone does not boot when the power is connected. ▶ The phone does function after booting. Dial tone is not heard when you lift the handset or press the Speaker [ ] button. Nothing appears on the LCD screen while the phone is being used.
The Phone does not ring and volume is too low. ▶ Press the Volume [ ] button to adjust the volume.(Refer to ‘Volume Adjustment’ section of the ‘Things You Should Know’ section in this guide.) Conversation quality is reduced due to noise and echo. ▶ If you are using the speakerphone, lift the handset and try speaking. ▶ If phones are too close to each other, sound from one speaker might echo during a page or on auto answer call. Maintain a reasonable distance(about 1 m) between phones.
ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide ANNEX Product Specifications The specifications and features of the ITP-5121D/ITP-5114D/ITP-5107S IP phone are as follows. Items Model Size(mm) Specification ITP-5121D ITP-5114D ITP-5107S 235(width) 206(length) 119(height) 235(width) 206(length) 100(height) 1.
