User Manual
English 11
Warranty
SAMSUNG OVER-THE-RANGE (OTR) MICROWAVE OVEN
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC.
(SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by
SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period,
starting from the date of original purchase, of:
One (1) Year Parts and Labor
Ten (10) Years Magnetron Part (Part Only)
This limited warranty is valid only on products purchased and used in the United States that have been
installed, operated, and maintained according to the instructions attached to or furnished with the product.
To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can only be performed by a
SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof
of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during the warranty period at
no charge, subject to availability of SAMSUNG authorized servicers within the customer’s geographic area. If
in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product
to and from an authorized service center. If the product is located in an area where service by a SAMSUNG
authorized servicer is not available, you may be responsible for a trip charge or required to bring the product
to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded,
at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or
replace the product with a new or reconditioned product. Replacement parts and products are warranted for
the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced
parts and products are the property of SAMSUNG and you must return them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship encountered in normal
household, noncommercial use of this product and shall not cover the following: damage that occurs in
shipment, delivery, installation, and uses for which this product was not intended; damage caused by
unauthorized modication or alteration of the product; product where the original factory serial numbers
have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage
including scratches, dents, chips, and other damage to the product’s nishes; damage caused by abuse, misuse,
overheating due to overcooking, glass tray or turntable, pest infestations, accident, re, oods, or other
acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories,
applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG;
damage caused by incorrect electrical line current, voltage, uctuations and surges; damage caused by
failure to operate and maintain the product according to instructions; in-home instruction on how to use your
product; service to correct installation not in accordance with electrical or plumbing codes or correction of
household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses); and reduced magnetron power
output related to normal aging.
The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility.
Samsung will charge a repair fee for replacing an accessory or repairing cosmetic damage if the damage to
the unit and/or damage to or loss of the accessory was caused by the customer. Items this covers include:
• Dented, scratched, or broken door, handle, out-panel, or control panel
• Broken or lost tray, guide roller, coupler, lter, or wire rack
Parts that SAMSUNG has determined can be replaced by the user may be sent to the customer for installation.
In SAMSUNG’s discretion, an authorized servicer can be dispatched to perform such installation.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some
states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions
may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary
from state to state.
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