ML-451x Series ML-501x Series User’s Guide Basic imagine the possibilities This guide provides information concerning installation, basic operation and troubleshooting on windows.
Contents 1. Introduction 2 3.
Contents 5.
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly - For duplex printing, 27 ipm (A4) or 28 ipm (Letter). For ML-501x Series: - For single-side printing, 48 ppm (A4) or 50 ppm (Letter). - For duplex printing, 31 ipm (A4) or 32 ipm (Letter). Convenience • To save toner and paper, this machine supports Eco feature. • To save paper, you can print multiple pages on one single sheet of paper (see Advanced Guide). • To save paper, you can print on both sides of the paper (doublesided printing) (see Advanced Guide).
Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 108). • Print watermark: You can customize your documents with words, such as “Confidential” (see Advanced Guide). • Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see Advanced Guide).
Features by models Some features and optional accessories may not be available depending on model or country, see chart below. Features ML-451x Series ML-501x Series Hi-Speed USB 2.
Useful to know The machine does not print. A paper jam has occurred. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 45). • Open and close the front door. • Remove the driver and install it again (see "Installing the driver locally" on page 22). • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 75). • Select your machine as your default machine in your OS.
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user’s guide are explained in the glossary chapter. • All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 1. Introduction 10 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 1. Introduction 11 Do not remove the plug by pulling on the cord; do not handle the plug with wet hands. Do not allow pets to chew on the AC power, telephone or PC interface cords. This could result in electric shock or fire. This could result in electric shock or fire and/or injury to your pet.
Safety information 1. Introduction 12 6 Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Installation / Moving Warning Be care when replacing paper or removing jammed paper. New paper has sharp edges and can cause painful cuts. When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch. Burns can occur.
Safety information 1. Introduction Do not place the machine on an unstable surface. Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110 V machine, then the gauge should be 16 AWG or larger. The machine could fall, causing injury or machine damage. The machine should be connected to Otherwise, it can cause damage to the machine, and could result in electric shock or fire.
Safety information 1. Introduction 14 8 Keep the power cable and the contact surface of the plug clean from dust or water. Supply usage Otherwise, this could result in electric shock or fire. • Do not remove any covers or guards that are fastened with screws. • Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock. The machine should only be repaired by a Samsung service technician.
Safety information When toner gets on your clothing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water. 1.
Machine overview 1. Introduction 9 Accessories Power cord Toner cartridge Imaging unit Software CDa Quick installation guide Misc. accessoriesb a. The software CD contains the printer driver and applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
Machine overview 1. Introduction 17 10 Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country.
Machine overview 1. Introduction 18 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country.
Control panel overview This control panel may differ from your machine depending on its model. There are various types of control panels. 1. Introduction 3 Confirms the selection on the display. OK 4 (Cancel) 5 12 Type A (Power) 6 (Status LED) 1 7 10 2 8 9 3 Eco Enters eco mode to reduce toner consumption and paper usage (see "Eco options" on page 49). Arrows Navigates available values by moving to the next or previous options.
Control panel overview 1. Introduction 20 13 1 4 Type B Display 2 (Cancel) 3 (Power) (Status LED) Shows the current status and prompts during an operation. Stops current operation. The pop-up window appears on the screen that the user can stop or resume. You can turn the power on and off with this button. Or wake up from the power save mode. Shows the status of your machine (see "Understanding the status LED" on page 91).
Turning on the machine 1 Connect the machine to the electricity supply first. 2 Turn the power switch on. 1.
Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide). 1. Introduction 22 The software CD should automatically run and an installation window will appear. 3 Select Install Now. 4 Read License Agreement, and select I accept the terms of the License Agreement. Then, click Next.
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 15 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. 3 4 Follow the instructions in the installation window.
2. Menu overview and basic setup After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options.
Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. 2. Menu overview and basic setup Items Options Menu Map 1 Configuration ML-451x Series/ ML-501x Series Supplies Info. Demo Page • These menus can be accessed by pressing (Menu) button. Press the arrows until the needed menu item appears and then press OK. PCL Font Information PS Font EPSON Font • An asterisk (*) appears next to the currently selected menu.
Menu overview Items Paper Graphic 2.
Menu overview 2. Menu overview and basic setup 27 2 Items Options Ethernet Speed 802.1x ML-5015 Series/ ML-5017 Series You can set menus easily using the touch screen. TCP/IP (IPv4) Network TCP/IP (IPv6) • The Main screen is shown on the touch screen on the control panel. Clear Settings • Some menus are grayed out depending on your options or models. Network Configuration Net. Activate • Some menu names may differ from your machine depending on its options or the models.
Menu overview Items Direct USB 2.
Menu overview Items 2. Menu overview and basic setup Options Network Items Ethernet Speed Paper Tray 1 TCP/IP (IPv6) Tray 2-5 802.
Menu overview Items 2. Menu overview and basic setup Options • (Setup): You can browse current machine settings or change machine values. • (Job Status): Job status shows the jobs currently running and in queue. Basic Taskflow Help Maintenance Trouble Shooting Introducing the Home Screen • • ► Touch screen • • (Information): Gives detailed information about machine’s information. (Eco): You can view the eco settings.
Printing a demo page Print a demo page to make sure that the machine is operating correctly. 3 1 2 3 ML-451x Series/ ML-501x Series Press (Menu) button on the control panel. Press Information > OK > Demo Page > OK. Press Print? > Yes > OK. A demo page prints out. 4 ML-5015 Series/ ML-5017 Series 1 2 Press Information from the Main screen. Press Demo Page > Print. A demo page prints out. 2.
Changing the display language To change the language that is displayed on the control panel, follow these steps: 5 1 2 3 ML-451x Series/ ML-501x Series Press (Menu) button on the control panel. Press System Setup > OK > Language > OK. Select the option you want, then press OK. 2. Menu overview and basic setup 6 1 2 3 4 ML-5015 Series/ ML-5017 Series Press Setup from the Main screen. Press System > Next > Language. Select the language you want.
Media and tray 2. Menu overview and basic setup 33 This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. 1 Paper length guide 2 Paper width guide • Use only xerographic paper in this machine; do not use the inkjet photo paper as it could cause damage to the machine.
Media and tray 8 1 2 3 Loading paper in the tray/ optional tray 2. Menu overview and basic setup 34 4 Place paper with the side you want to print on facing down. 5 Slide the paper length guide until it lightly touches the end of the paper stack. Pull out the paper tray (see "Tray overview" on page 33). Flex or fan the edge of the paper stack to separate the pages before loading papers.
Media and tray 6 2. Menu overview and basic setup Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend. 35 • Do not push the paper width guide too far causing the media to warp. • If you do not adjust the paper width guide, it may cause paper jams. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. 7 8 Insert the tray back into the machine.
Media and tray 2. Menu overview and basic setup 36 • Flatten any curl on postcards, envelopes, and labels before loading them into the multi-purpose tray. The settings set from the machine driver override the settings on the control panel. a To print from an application, open an application and start the print menu. b Open Printing Preferences (see "Opening printing preferences" on page 46). c Press the Paper tab in Printing Preferences, and select an appropriate paper type.
Media and tray 2. Menu overview and basic setup 37 2 Adjust the multi-purpose tray paper width guides to the width of the paper. 4 Load the paper. Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. 3 Flex or fan the edge of the paper stack to separate the pages before loading paper. 5 Set the paper type and size from the control panel (see "Setting the paper size and type" on page 42).
Media and tray 2. Menu overview and basic setup d Select MP Tray in paper source, then press OK. e Start printing in application. 38 Tray 1 Optional tray Multi-purpose tray Color ● ● ● CardStock ● ● ● Labels ● ● ● Transparency ● The table below shows the special media usable in each tray. Envelope ● ●a ● The media types are shown in the Printing Preferences. Select the proper media type to get the highest printing quality.
Media and tray To print an envelope, place it as shown in the following figure. 2. Menu overview and basic setup • 39 Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. 2 1 1 Acceptable 2 Unacceptable • • • Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second (about 170°C (338 °F)).
Media and tray To avoid damaging the machine, use only transparencies designed for use in laser printers. 2. Menu overview and basic setup 40 • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out. • Recommended media: Transparency for a color laser printer by Xerox, such as 3R 91331(A4), 3R 2780 (Letter). Labels To avoid damaging the machine, use only labels designed for use in laser printers.
Media and tray - Curl: Must lie flat with no more than 13 mm of curl in any direction. - Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not run a sheet of labels through the machine more than once.
Media and tray Letterhead/Preprinted paper 2. Menu overview and basic setup 11 When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. 42 Setting the paper size and type After loading paper in the paper tray, set the paper size and type using the control panel buttons.
Media and tray ML-5015 Series/ ML-5017 Series 1 2 3 4 5 6 7 Press Setup from the Main screen. Press System > Paper > Next. Press the tray you want. Press Paper Size > Select the option you want. Press the button. Press Paper Type > Select the option you want. Press the home icon ( ) to return to the Standby mode. 2.
Basic printing 12 Printing 2. Menu overview and basic setup 4 1 2 3 Open the document you want to print. Select Print from the File menu. Select your machine from the Select Printer list. The basic print settings including the number of copies and print range are selected within the Print window. To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on page 46).
Basic printing 2. Menu overview and basic setup 13 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • ) in the Windows task bar. You can also cancel the current job by pressing the control panel.
Basic printing 14 Opening printing preferences 2. Menu overview and basic setup 4 46 Click Properties or Preferences. • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning mark or . An mark means you can select that certain option but it is not recommended, and an mark means you cannot select that option due to the machine’s setting or environment.
Basic printing 2. Menu overview and basic setup 47 Using a favorite setting Select more options and click (Update), settings will be added to the Presets you made. To use a saved setting, select it from the Presets drop-down list. The machine is now set to print according to the settings you have selected.
Basic printing 2. Menu overview and basic setup Setting eco mode on the control panel • • The settings set from the machine’s driver override the settings on the control panel. • For models that do not have the display screen on the control panel, this feature is not applicable. ► ML-451x Series/ ML-501x Series 1 2 3 Press (Menu) button on the control panel. Press System Setup > OK > Eco Settings > OK. Change Temp.: Select the eco template.
Basic printing ► Eco options • Printer Default: Follows the settings from the machine's control panel. • None: Disables eco mode. • Eco Printing: Enables eco mode. Activate the various eco items you want to use. • Password: If the administrator fixed to enable the eco mode, you have to enter the password to turn off the mode.
Using USB memory device 2. Menu overview and basic setup 50 17 About USB memory device USB memory devices are available with a variety of memory capacities to give you more room for storing documents, presentations, music and videos, high resolution photographs, or whatever other files you want to store or move. Your machine supports USB memory devices with FAT16/FAT32 and sector size of 512 bytes. Check your USB memory device’s file system from your dealer.
Using USB memory device 18 51 19 Printing from a USB memory device You can directly print files stored on a USB memory device. Direct Print option supported file types: • 2. Menu overview and basic setup PRN: Only files created by provided driver with your machine are compatible. Viewing the USB Memory Status You can check the amount of memory space available for saving documents.
Using USB memory device If you see + in the front of a folder name, there are one or more files or folders in the selected folder. After deleting files or reformatting a USB memory device, files cannot be restored. Therefore, confirm that you no longer need the data before deleting it. 2.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories 3. Maintenance 54 Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
Available supplies 3. Maintenance When supplies reach the end of their life spans, you can order the following types of supplies for your machine: Type Average yielda Part name Standard yield toner cartridge Approx. 7,000 pages MLT-D307S High yield toner cartridge Approx. 15,000 pages MLT-D307L Extra high yield Approx. 20,000 pages MLT-D307E Approx. 60,000 pages MLT-R307 toner cartridgeb Imaging unit a. Declared yield value in accordance with ISO/IEC 19752.
Available accessories 3. Maintenance 56 You can purchase and install accessories to enhance your machine’s performance and capacity. Some features and optional goods may not be available depending on models or countries (see "Features by models" on page 7). Accessory Memory module Optional tray Function Part name Extends your machine’s memory capacity. ML-MEM170: 512 MB If you are experiencing frequent paper supply problems, you can attach an additional tray.
Available accessories Accessory 3. Maintenance Function You can sort and staple printouts. Finisher (Stacker & Stapler) Part name ML-OCT65 Mass storage device needs be installed to use some of the finisher related options in the printer driver. Short stand You can easily move the machine using the stand with its wheels. ML-DSK65S Multbin mailbox You can stack printouts in 4 different stacker. ML-MBT65 Staple Cartridge Allows you to staple the printouts.
Available maintenance parts 3. Maintenance 58 To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. 3. Maintenance 2 59 Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge.
Redistributing toner 3 Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. 4 Close the front cover. Ensure that the cover is securely closed. 3.
Replacing the toner cartridge Click this link to open an animation about replacing a toner cartridge. 3. Maintenance 3 61 Thoroughly shake side to side the cartridge five or six times to distribute the toner evenly inside the cartridge. When a toner cartridge has reached the end of life, the machine will stop printing (see "Available supplies" on page 55). 1 Open the front cover and pull the toner cartridge out.
Replacing the toner cartridge 4 Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. 5 Close the front cover. Ensure that the cover is securely closed. 3.
Replacing the imaging unit Click this link to open an animation about replacing the imaging unit. 3. Maintenance 2 Pull the imaging unit out. 3 Remove the new imaging unit from its bag. 63 When a imaging unit has reached the end of life, the machine will stop printing (see "Available supplies" on page 55). 1 Open the front cover and pull the toner cartridge out. • Do not use sharp objects, such as a knife or scissors, to open the toner cartridge package.
Replacing the imaging unit 4 Thoroughly shake the imaging unit 5 or 6 times to distribute the toner evenly inside the imaging unit. 5 Remove the protection cover and seal. 6 Hold the imaging unit by the handle and slowly insert the new imaging unit into the opening in the machine. 3. Maintenance 64 Tabs on the sides of the imaging unit and corresponding grooves within the machine will guide the imaging unit into the correct position until it locks into place completely.
Upgrading a memory module The order information is provided for optional accessories (see "Available accessories" on page 56.) 3.
Installing a mass storage device A-type screws are not needed for this machine. The order information is provided for optional accessories (see "Available accessories" on page 56.) 3.
Replacing the stapler cartridge The order information is provided for optional accessories (see "Available accessories" on page 56.) 3.
Monitoring the supplies life 1 3. Maintenance 2 ML-451x Series/ ML-501x Series 1 2 3 4 Press (Menu) on the control panel. Press Admin Setup > OK > Maintenance > OK. ML-5015 Series/ ML-5017 Series 1 2 Press Setup from the Main screen. 3 4 Press the option you want. Press System > Next > Maintenance > Supplies Information. Press Supplies Info. > OK. Press OK to select the option you want. Press the home icon ( ) to return to the Standby mode.
Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. 3 ML-451x Series/ ML-501x Series 1 2 3 4 Press (Menu) on the control panel. Press Admin Setup > OK > Maintenance > OK. Press Toner Low Alert > OK. Select the option you want, then press OK. 3.
Cleaning the machine 3. Maintenance 70 If printing quality problems occur or if you use your machine in a dusty enviroment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Cleaning the machine 3.
Cleaning the machine 7 Cleaning the pickup roller 3.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 74 • Clearing paper jams 75 • Understanding the status LED 91 • Understanding display messages 93 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams 4. Troubleshooting By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 33). • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading.
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray 1 4.
Clearing paper jams 2 In optional tray Click this link to open an animation about clearing a jam. 4.
Clearing paper jams 3 In the multi-purpose tray 4.
Clearing paper jams 4. Troubleshooting 4 Inside the machine The fuser area is hot. Take care when removing paper from the machine. • Do not touch the green surface of the imaging unit. • To prevent damage to the imaging unit, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
Clearing paper jams 4.
Clearing paper jams 4.
Clearing paper jams 5 In the exit area The fuser area is extremely hot. Take care when removing paper from the machine to avoid getting burned. 4.
Clearing paper jams 6 In the duplex unit area The fuser area is extremely hot. Take care when removing paper from the machine to avoid getting burned. 4.
Clearing paper jams 4.
Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4.
Clearing paper jams 7 In the optional finisher (stacker & stapler) Paper jam in front of the finisher 4.
Clearing paper jams Paper jam inside the finisher 4.
Clearing paper jams Paper jam at the exit of the finisher 4.
Clearing paper jams 8 In the optional multi-bin mailbox Paper jam in front of the multi-bin mailbox 4.
Clearing paper jams Paper jam inside the multi-bin mailbox 4.
Clearing paper jams Paper jam at the exit of the multi-bin mailbox 4.
Understanding the status LED 4. Troubleshooting The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers’s Samsung Printer Status or Smart Panel program window. • If the problem persists, call a service representative.
Understanding the status LED LED Status Off 4. Troubleshooting 92 Description The machine is off-line. Blinking Green On • When the backlight slowly blinks, the machine is receiving data from the computer. • When the backlight blinks rapidly, the machine is printing data. • The machine is on-line and can be used. • A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem is cleared, the machine resumes.
Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. 9 Checking display messages • If a message is not in the table, reboot the power and try the printing job again. • When you call for service, provide the service representative with the contents of display message.
Understanding display messages Message • Jam front of mailbox Meaning Paper has jammed in the mailbox area. • Paper jam in front of mailbox. Remove Jam Suggested solutions Clear the jam (see "Paper jam in front of the multi-bin mailbox" on page 88). • Jam front of bin [number] Paper has jammed in the finisher area. • Paper jam in front of finisher Clear the jam (see "Paper jam in front of the finisher" on page 85). Paper has jammed in the exit area.
Understanding display messages 4. Troubleshooting 95 Toner-related messages Message • IMG. Not Compatible • Imaging unit is not compatible. Check guide. Meaning Suggested solutions The imaging unit you have installed is not for Install a Samsung-genuine imaging unit, designed for your machine. your machine. • IMG. Not Installed The imaging unit is not installed or the • Imaging unit is not installed. Install CRUM in the imaging unit is not properly connected. the unit.
Understanding display messages Message • Replace IMG. unit • Replace with new imaging unit Meaning 4. Troubleshooting 96 Suggested solutions • You can choose Stop or Continue as shown on the control panel. If you select Stop, the printer stops printing and you cannot print any more without changing the imaging unit. If you select Continue, Estimated imaging unit life means the printer keeps printing but the printing quality cannot be guaranteed.
Understanding display messages Message • Replace new IMG.unit • End of life. Replace with new imaging unit Meaning The indicated imaging unit has reached its estimated imaging unit life. The machine might stop printing. 4. Troubleshooting 97 Suggested solutions Replace the imaging unit (see "Replacing the imaging unit" on page 63). Estimated imaging unit life means the expected or estimated imaging unit life, which indicates the average capacity of print-outs and is designed pursuant to ISO/ IEC 19752.
Understanding display messages Message • Replace new toner • Replace with new toner cartridge Meaning 4. Troubleshooting 98 Suggested solutions • You can choose Stop or Continue as shown on the control panel. If you select Stop, the printer stops printing and you cannot print any more without changing the cartridge. If you select Continue, the Estimated cartridge life means the printer keeps printing but the printing quality cannot be guaranteed.
Understanding display messages Message • Replace new toner • End of life. Replace with new toner cartridge Meaning 4. Troubleshooting Suggested solutions The indicated toner cartridge has reached its Replace the toner cartridge (see "Replacing the toner estimated cartridge life. The machine might cartridge" on page 61) stop printing.
Understanding display messages Message • Toner not installed • Toner cartridge is not installed. Install it. Meaning 4. Troubleshooting 100 Suggested solutions The toner cartridge is not installed or the Reinstall the toner cartridge two or three times. If the CRUM (Consumer Replaceable Unit Monitor) problem persists, call for service. in the cartridge is not properly connected.
Understanding display messages Tray-related messages Message Meaning Message Suggested solutions • Output bin full Too much paper in the Remove the printed paper. • Too much paper output tray. in output bin [number]. Remove printed paper • Paper Empty in [Tray type] There is no paper in the tray. • Paper is empty in [Tray type]. Load paper. • [Tray type] Not installed • [Tray type] is not installed. Install the tray. 4.
Understanding display messages Error-related messages 4. Troubleshooting Message Error: Message Error: • #H1-1230 • #H1-1253 Meaning The machine cannot communicate with the optional tray. Suggested solutions Reinstall the optional tray(s). If the problem persists, call for service. • #A1-1110 Error: • #H1-1330 • #A2-2110 • #H1-1353 • #A2-2410 Error: • #H1-1453 • #A3-3211 • #H1-1530 • #A3-3212 • #H1-1553 Error: • #C1-1311 • #A3-3311 Toner is not evenly distributed.
Understanding display messages Message Error: • #H2-1710 • #H2-1711 Meaning Suggested solutions There is a problem in the finisher. Turn off then on. If the problem persists, call for service. 4.
Understanding display messages Unit-related messages Message • Finisher Door Open Message Meaning The finisher door is open. Suggested solutions Close the finisher door. • Finisher door is open. Close it • Finisher stacker Full Too much paper in finisher stacker. Remove the printed paper. • Too much paper in finisher stacker • Install fuser unit • Fuser unit is not installed. Install the unit. • Mailbox bin [number] full • Too much paper in bin [number]. Remove printed paper 4.
5. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 5. Appendix 106 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com/printer for possible changes in information. Items Description Dimension Width x Length x Height 418 x 435 x 358 mm (16.46 x 17.13 x 14.09 inches) without optional tray Weight Machine with consumables 22.96 kg (50.
Specifications 5. Appendix Items Average operating mode Power consumption Ready mode Description • ML-451x Series: Less than 850 W • ML-501x Series: Less than 900 W • ML-451x Series: Less than 12 W • ML-501x Series: Less than 15 W Power save mode Less than 4.5 W Power off mode Less than 0.5 W a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. b.
Specifications 5. Appendix 108 2 Print media specifications Type Size Dimensions Print media weightab/Capacityc Tray1 / Optional tray Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 70 to 90 g/m2 (19 to 24 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 520 sheets (80 g/m2) US Folio 216 x 330 mm (8.5 x 13 inches) A4 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.17 x 10.12 inches) ISO B5 176 x 250 mm (6.93 x 9.
Specifications Type Size 5. Appendix 109 Print media weightab/Capacityc Dimensions Tray1 / Optional tray Envelope No. 9 98 x 225 mm (3.87 x 8.87 inches) 75 to 90 g/m2 (20 to 24 lbs bond) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) • 50 sheets for tray1 and optional tray2 only. Envelope C5 162 x 229 mm (6.38 x 9.02 inches) Envelope C6 114 x 162 mm (4.49 x 6.
Specifications Type 5.
Specifications Type Size 5. Appendix 111 Print media weightab/Capacityc Dimensions Tray1 / Optional tray Multi-purpose tray • 76 x 127 mm (3 x 5 inches): Multi-purpose tray Minimum size (custom)e • 98.6 x 148.5 mm (3.88 x 5.85 inches): Multi-purpose tray, Tray1 • 98.6 x 210 mm (3.88 x 8.27 inches): Multi-purpose tray, Tray1, Optional tray. Maximum size (custom) 216 x 356 mm (8.5 x 14 inches) a. If media weight is over 105 g/m2 (28 lbs bond), load a paper into the multi-purpose tray one by one.
Specifications 5. Appendix Requirement (recommended) Operating system CPU RAM free HDD space Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
Specifications 5. Appendix Requirements (Recommended) Operating system CPU Mac OS X 10.5 Mac OS X 10.6 • Intel® processors RAM 512 MB (1 GB) 1 GB 1 GB (2 GB) 1 GB • 867 MHz or faster Power PC G4/ G5 • Intel® processors Linux Items Requirements RedHat® Enterprise Linux WS 4, 5 (32/64 bit) Fedora 5, 6, 7, 8, 9, 10, 11, 12, 13 (32/ 64 bit) SuSE Linux 10.1 (32 bit) Operating system Free HDD space OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.
Specifications 5. Appendix Unix Items Requirements Sun Solaris 9, 10 (x86, SPARC) Operating system HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4 Free HDD space Up to 100 MB 4 Network environment Network model only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
Specifications Items 5. Appendix Specifications • Windows 2000/Server 2003/Server 2008/XP/Vista/7/Server 2008 R2 Network operating system • Various Linux OS • Mac OS X 10.3 ~ 10.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5. Appendix When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 5 Laser safety statement The printer is certified in the U.S.
Regulatory information 7 5. Appendix 9 Ozone safety Recycling This product's ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. Recycle or dispose of the packaging material for this product in an environmentally responsible manner. 8 10 Power saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Regulatory information 5. Appendix 119 The United States of America only 11 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www.samsung.
Regulatory information 13 5. Appendix 120 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or experienced radio TV technician for help. Radio frequency emissions FCC information to the user This device complies with Part 15 of the FCC Rules.
Regulatory information 14 5. Appendix 121 17 Taiwan only Turkey only 18 Replacing the fitted plug (for UK only) Important 15 Russia only The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do not use the plug until you have another fuse cover. Contact the people from you purchased the machine.
Regulatory information If you cut off the moulded plug, get rid of it straight away. You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. 5. Appendix 122 You must have a 13 amp fuse in the plug, adaptor, or at the distribution board. 19 Declaration of conformity (European countries) Important warning: Approvals and Certifications You must earth this machine.
Regulatory information March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative.
Regulatory information 20 China only 5.
Copyright 5. Appendix 125 © 2011 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
Index 126 A error message accessories F ordering arrows 56 19 features print media feature backing up data 51 front view G cleaning general icons 70 outside 70 72 pickup roller cleaning a machine 70 control panel 19 touch screen convention 38 47 driver installation 22 5 driver reinstalling 23 108 17 M system requirements 112 58 I Managing managing USB memory 51 imaging unit memory replacing the imaging unit 9 63 installing 9 memory upgrading menu overview mass
Index 127 O R optional tray 56 rear view loading paper 34 regulatiory information ordering 56 P 18 117 information 10 ordering 56 symbols 10 power button print media 19 specifications 106 print media 108 41 envelope 38 40 labels output support supplies 108 113, 114 USB memory how to back up 51 how to manage 51 USB memory device using help 47 ordering 55 W setting the paper size 42 replacing toner cartridge 61 setting the paper type 42 special media 38 T tra
ML-451x Series ML-501x Series User’s Guide Advanced imagine the possibilities This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on model or country.
Contents 2 66 Emulation 1. Software installation 67 Network 68 Admin setup 5 Installation for Macintosh 69 Eco 7 Reinstallation for Macintosh 70 Job Status 8 Installation for Linux 10 Reinstallation for Linux 2. Using a network-connected machine 4.
Contents 6.
1. Software installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Installing driver over the network17).
Installation for Macintosh 1. Software installation 5 1 Make sure that the machine is connected to your computer and powered on. Typical installation for a local printer and then click 11 Select OK. 2 3 Insert the supplied software CD into your CD-ROM drive. 4 5 6 7 8 9 Double-click the MAC_Installer folder > Installer OS X icon. 12 Click Continue on the Read Me window. 13 After the installation is finished, click Quit. the Applications folder > Utilities > Print Setup 14 Open Utility.
Installation for Macintosh Mac OS X 10.3, if Auto Select does not work properly, select 17 For Samsung in Printer Model and your machine name in Model Name. • For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model. • For Mac OS X 10.5-10.6, if Auto Select does not work properly, select Select a driver to use... and your machine name in Print Using. Your machine appears on the Printer List, and is set as the default machine. 18 Click Add.
Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 3 Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. 4 Double-click the MAC_Installer folder > Installer OS X icon. 5 Enter the password and click OK. 6 Click Continue. 7 Read the license agreement and click Continue.
Installation for Linux 1. Software installation 6 7 You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com/ printer). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to install the machine software.
Installation for Linux 4 5 Right-click the Smart Panel package and extract the package. Double click cdroot > Linux > smartpanel > install.sh. 3 Installing the Printer Settings Utility 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator.
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Click the icon at the bottom of the desktop.
2. Using a network-connected machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 12 • Wired network setup 13 • Installing driver over the network 17 • IPv6 configuration 29 • Wireless network setup 32 Supported optional devices and features may differ according to your model.
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. Before using the programs below, set the IP address first. 1 2. Using a network-connected machine 12 2 SyncThru™ Web Admin Service Web-based machine management solution for network administrators.
Wired network setup You must set up the network protocols on your machine to use it on your network. You can use network after connecting network cable to a corresponding port on your machine. • • For models that do not have the display screen on the control panel, use the SyncThru™ Web Service or SetIP program. 2. Using a network-connected machine • The machine does not have the display screen: Press the (Cancel or Stop/Clear) button for more than five seconds on the control panel.
Wired network setup 1 Install this program from the supplied CD-ROM by doubleclick Application > SetIP > Setup.exe. 2 3 4 5 Follow the instructions in the installation window. 6 Click the icon (third from left) in the SetIP window to open the TCP/IP configuration window. 2. Using a network-connected machine 7 14 Enter the machine’s new information into the configuration window as follows. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding.
Wired network setup 2. Using a network-connected machine 15 IPv4 configuration using SetIP (Macintosh) Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 13) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. Before using the SetIP program, disable the computer firewall from System Preferences > Security > Firewall. The following instructions may vary from your model.
Wired network setup 4 Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 13) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. 5 The machine will automatically print the Network Configuration Report. 2.
Installing driver over the network 6 Windows 4 2. Using a network-connected machine 17 Read License Agreement, and select I accept the terms of the License Agreement. Then, click Next. The program searches for the machine. 1 Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 13). If the “Found New Hardware Wizard” appears during the installation procedure, click Cancel to close the window.
Installing driver over the network • Direct Input The Direct Input allows you to search for a specific machine on the network. - Search by IP address: Enter the IP address or the host name. Then click Next. To verify your machine’s IP address, print a network configuration report (see "Printing a network configuration report" on page 13). - Search by network path: To find a shared machine (UNC Path), enter the shared name manually or find a shared printer by clicking the Browse button. Then click Next.
Installing driver over the network Command- line /s or /S Definition Starts silent installation. Installs machine drivers without prompting any UIs or user intervention. /p”” Specifies printer port. or /P”” Description Printer port name can be specified as IP address, hostname, USB Network Port local port name or will be IEEE1284 port name. created by For example: use of • /p”xxx.xxx.xxx.xxx” Standard in where, TCP/IP Port “xxx.xxx.xxx.xxx” monitor.
Installing driver over the network Command- line /i”