Product Manual

English
75
Troubleshooting
Problem Possible cause Solution
Oven smokes
excessively during
broiling.
The control has not been set
properly.
Refer to the section on setting oven
controls.
The meat has been placed too
close to the element.
Reposition the rack to provide proper
clearance between the meat and the
element. Preheat the broil element for
searing.
The meat has not been
properly prepared.
Remove the excess fat from the meat.
Cut away fatty edges that may curl,
leaving the lean intact.
Grease has built up on oven
surfaces.
Regular cleaning is necessary when
broiling frequently.
Food does not bake
or roast properly.
The oven controls have not
been set correctly.
See the chapter on operating the oven.
The oven rack has been
positioned incorrectly or is not
level.
See the section on using the oven racks
on page 42.
Incorrect cookware or
cookware of improper size is
being used.
The oven sensor needs to be
adjusted.
See the section on adjusting the
thermostat on page 54.
Food does not broil
properly.
The serving size may not be
appropriate.
Refer to the cooking guide for serving
sizes and try again.
The rack has not been
properly positioned.
See the broiling recommendation guide
on page 49.
Cookware not suited for
broiling.
Use suitable cookware.
In some areas, the power
(voltage) may be low.
• Preheat the broil element for 10
minutes.
• See the broiling recommendation
guide on page 49.
The oven
temperature is too
hot or too cold.
The oven sensor needs to be
adjusted.
See the section on adjusting the
thermostat on page 54.
NE59J7850WS_AA_DG68-00600A-01_EN.indd 75 2015-04-23 �� 10:32:11