- This Document can not be used without Samsung's authorization - 4. Troubleshooting 1) General (1) Tools used for repairing the product System Diagnostics Disk MS-DOS Booting Disk System Diagnostics Card Screwdrivers (┼,━) Tweezers Multi-meter Oscilloscope Logic Analyzer (2) Replaceable Units (FRU: Field Replaceable Unit) DDRII RAM Module 2.5" SATA HDD ODD – Super multi Dual layer drive or DVD Combo Drive or Etc.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting 2) Debugging Flow Chart S tart P o wer o n N o p r o b le m ? ? P o wer o n ? N o p r o b le m It is p r o b le m . It is p r o b le m . It is p r o b le m . ? It is p r o b le m . N o p r o b le m N o p r o b le m NO ? ? C h eck R AM an d r e p la c e it . L C D d is p la y is O K ? C h a n g e M a in b o a r d a n d c h e c k it . It is p r o b le m .
- This Document can not be used without Samsung's authorization - 4. Troubleshooting N o p r o b le m NO ? ?c o n n e c t i o n C h e c k d r iv e r s t a t u s . It is p r o b le m . YES N o p r o b le m C h eck sp eaker an d s p e a k e r c a b le ? S p e a k e r 's s o u n d is O K ? C h a n g e M a in b o a r d a n d c h e c k it . It is p r o b le m . S o l u t i o n : R e p l a c e t h e d e f e c t e d p a r t o r r e v i s e t h e c o n n e c t i v i t y. It is p r o b le m .
- This Document can not be used without Samsung's authorization - 4. Troubleshooting 3) System Diagnosis (1) System Diagnostics Card The Diagnostics Card shows the system operations during the POST (Power On Self Test) in a 2 digit hexadecimal number by connecting the cable to the 10 pin connector below the PCMCIA slot after separating the Top part.
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- This Document can not be used without Samsung's authorization - 4. Troubleshooting 8Bh Test and initialize PS/2 mouse 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h 98h Fixup Multi Processor table 1-2 che Search for option ROMs.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting (3) Use of Debug card -. Like upper picture, debug card is connected to DEBUG connector(as following) in Main board. -. Debug code is shown at the viewer in red line.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting 4) Hardware Troubleshooting For the procedures to disassemble each part, refer to the descriptions of Chapter 4, “Disassembly and Reassembly”. ◆ LCD Related Troubles 1. The screen is dark or the colors of the screen are distorted. → Check the connection status between the LCD module and the LCD cable, between the LCD cable and the main board LCD connector and between the LCD cable and the LCD inverter.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting ◆ Main System Troubles 5. The system is not turned off. → Check if the AC adapter LED is lit and if the adapter is properly connected to the system. (Check the adapter LED) → If the AC adapter is not connected, check the charge status of the battery. Even if the battery is charged, if the remaining battery charge is too low, the system may not be turned on.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting Connect the two pad of the cap for a while → Replace the main board. 7. The Express card is not inserted or the Eject button does not work. → This may occur when the insulator within the Express card slot is enwrapped. → Replace the Express card slot frame and check if it is out of order. 8. There is no sound from the speaker. (Insert the figure of the audio jacks so that the reader can check via the figure.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting 9. I cannot hear sound through the headphones. → Check if the sound is muted in Windows. → Turn the volume up. → Replace the main board 10. The external microphone does not work normally. → Check the audio driver settings and change them if necessary. Selecting the "1. Front panel microphone" option activates the external MIC.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting 11. The HDD is not recognized. → Check the connection status of the HDD connector. fixup HDD, check whether the system can be found. if not,change the connector on the motherboard and check again. → If the 'Operating system not found' message appears during the booting process even though the HDD is recognized by CMOS, the operating system of the HDD may be corrupted or the HDD is out of order.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting → Check if the battery is defective. → Replace the main board. 14. The LAN function does not work. → Check if the LAN cable is properly connected. → Check if the LAN driver is properly installed. → If the driver is properly installed, check if the LAN cable jack is out of order. → Replace the main board 15. The USB function does not work. → Check if the USB jack is out of order. → Replace the main board 16.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting 17. The Fan does not work normally → Check if the Thermal is locked tightly.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting → Check if the hard disk drive is recognized in the BIOS SETUP. → The operating system on the hard disk drive is corrupted. Reinstall Windows. 19. The "To enter BIOS SETUP, press . To continue, press ." message appears. → This may happen when the BIOS settings are different from the system environment. In this case, setup the BIOS according to your system environment. → Press to enter the BIOS SETUP.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting → If Windows does not respond, restart the computer. Restart the computer by pressing the Power button. 25. No picture is displayed on the external monitor. → Press the Switch LCD/CRT Monitor function key and check if the screen output is output to another display device. → Check if the hardware is out of order referring to the descriptions in the LCD related section of the Hardware Troubleshooting.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting 5) Device Settings Related Software Diagnosis (1) Check if the drivers of each of the devices are properly installed. That is, check if there are any yellow exclamation marks in the Device Manager. (2) Check the device driver version and check if it is conflicting with another driver. If the driver is not properly installed, install a new driver.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting (3) Check if the program is properly installed. Click on the Realtek Control Panel in the Control Panel and check if the function works normally.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting (4) HDD and ODD Related Problems For an HDD, check if the HDD operates in Ultra DMA Mode 5 by selecting the Primary IDE Channel in the Control Panel as follows. If it does not, check the BIOS SETUP, reinstall the operating system or replace the HDD-FPC or HDD, if necessary.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting For an ODD, check if it operates in Ultra DMA Mode 2. If it does not, check if the disc inserted into the ODD is clean. If the disc is contaminated, the access speed may slows down. If the disc is clean, check the BIOS SETUP, reinstall the operating system or ODD, if necessary. Check if the HDD and ODD models are properly displayed. If not, check the BIOS SETUP or replace the FPC or drive, if necessary.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting (6) Other Problems Press each corresponding button and check its operation. The following figure illustrates the operation of the volume control button. The drivers and application software are listed in the following table. Drivers VistaHP(KOR) Chipset Driver 8.1.1.1010 DMB USB Driver 5.0.9.3 Vista 32Bit (SABI Off, Logo) Graphics Driver 7.14.10.1214 Wireless LAN Driver(Intel) 11.1.0.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting Applications ABBYY Lingvo 9(RUS) Samsung Battery Manager 3.2.0.8 Easy Box Magic Keyboard Samsung Update Plus 1.3.0.10 Network Manager 3.0.1.7 Display Manager 2.1.2.0 HotStart Shell(AVSTation Now) 4.0.10.5 Magic Doctor 5.009 CyberLink DVD Solution 36 - Vista nTracker(KOR) 3.0.1.0 Adobe Reader(RUS) Adobe Reader 7.0.8.218 McAfee Anti-Virus 13.3.0.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting 6) Battery Use Time Check the following check lists for systems where the battery use time is too short to diagnose problems. (1) Check the battery Check if the battery is out of order referring to the Battery check program distributed to Service Centers and the 'Battery Check Manual' included in the 'Note-PC A/S Guide'. 1. Battery Check List 2. Criteria for each of the check lists.
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- This Document can not be used without Samsung's authorization - 4. Troubleshooting 3. Battery Capacity Table 4.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting (2) Check the battery use environment 1. Generally, the battery usage time in advertisements by notebook manufacturers refers to the maximum battery use time. Since the system specifications and the usage environment may differ, the user's battery usage time may differ from the advertisement even if there is no problem with the system. 2. Conditions for the company's maximum battery use time a.
- This Document can not be used without Samsung's authorization - 4. Troubleshooting 7) Other 7)-1. CPU Spec CPU 4-6 code T7700 0902-002199 uFCPGA LF80537GG0564M 2.4GHz,uFCPGA,479P,TR,PLASTIC,1.05V,34W,0to+100C,4MB,FSB800 Type 업체 P/N Description T7500 0902-002198 uFCPGA LF80537GG0494M 2.2GHz,uFCPGA,479P,TR,PLASTIC,1.05V,34W,0to+100C,4MB,FSB800 T7300 0902-002197 uFCPGA LF80537GG0414M 2.0GHz,uFCPGA,479P,TR,PLASTIC,1.05V,34W,0to+100C,4MB,FSB800 T7100 0902-002196 uFCPGA LF80537GG0332M 1.