User Manual www.samsung.
Table of contents Getting started Apps and features 4 Device layout and functions 32 11 Turning the computer on and off 33 Samsung Account 13 Unlocking the screen 34 Samsung Settings 13 Windows 35 Basics Using apps Samsung Notes 36 Samsung Update 37 Samsung Flow Samsung Studio Plus 15 Keyboard 37 17 Touchpad 38 Samsung Gallery 20 Wireless LAN 39 22 Bluetooth 40 Samsung Device Care 24 Fingerprint recognition 41 Samsung Pass 27 Memory card slot 42 Bixby 29 Thunderbolt™ 4
Table of contents Troubleshooting 66 Samsung Recovery 71 Windows recovery function 71 Q&A Usage notices 74 Precautions for using the device 78 Ergonomic tips 82 Safety precautions Appendix 92 Product specifications 93 Important safety information 96 Replacement parts and accessories 99 Regulatory compliance statements 107 WEEE symbol information 109 Samsung package Take-Back program (USA only) 3
Getting started Front view ▶ For 14 inch models 1 Device layout and functions 2 Leaving the screen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the screen, or turn on the screen saver or power saving mode when you are not using the computer. • Features or options may differ depending on the model. • The items marked as optional may not be provided or may be provided in different locations.
Getting started Number/Name 1 2 Microphone Ambient light sensor Description • You can use the built-in microphone. • Recognizes the brightness of the environment where you use the computer. • When the surroundings become dark, the keyboard backlight turns on. • Number/Name When the surroundings become bright, the keyboard backlight turns off. Camera 4 Camera indicator light 5 Display • Using this camera, you can take still pictures and record video.
Getting started ▶ For 16 inch models Number/Name 1 1 Microphone 2 Description • You can use the built-in microphone. • Recognizes the brightness of the environment where you use the computer. • When the surroundings become dark, the keyboard backlight turns on. • When the surroundings become bright, the keyboard backlight turns off. 3 4 5 2 Ambient light sensor 6 7 Do not cover the ambient light sensor.
Getting started Number/Name 6 Power button/ Fingerprint recognition sensor 7 Numeric keypad 8 Keyboard 9 Right view Description • Turns the computer on and off. • The fingerprint recognition sensor recognizes fingerprints. Scans a fingerprint to sign in to Windows, apps, and services. • Enter numbers. • Enter text or control computer functions. • Moves the cursor and selects options. Touchpad • 1 Number/Name 1 Functions as a mouse. 7 Memory card slot 2 USB 3.
Getting started Left view Number/Name 1 1 2 3 2 HDMI port Description • Used to connect an HDMI cable to an external device. • Connect the supplied adapter to charge the computer. • Connect and charge a USB Type-C device and Thunderbolt™ device, or connect to an external display device. Thunderbolt™ 4 port Some features may not be supported depending on your device’s specifications. • 3 Operating status LED Shows the operating status of the computer.
Getting started The charging feature of the Thunderbolt™ 4 port • It may take longer to charge the battery when charging a connected device. Charging the computer • Connect an external power supply (sold separately) to the Thunderbolt™ 4 port to use it as the auxiliary power or charge the computer. The battery power level may be reduced when charging a connected device while the computer is powered by the battery. • The charging status of the connected device is not displayed on the computer.
Getting started Bottom view Number/Name ▶ For 14 inch models 1 Fan vents Description • Sucks in outside air and discharges heat generated inside the computer through these holes. • If the vents are blocked the computer may overheat. Avoid blocking the vents as this may be dangerous. • Provides power to the computer when not connected to an adapter. • To remove or replace the internal battery, take it to a Samsung Service Center. You will be charged for this service.
Getting started 3 Turning the computer on and off Fully charge the battery using the supplied adapter before using the computer for the first time. The computer turns on automatically when the display panel is opened. If the computer does not turn on automatically, press the Power button. Turning the computer on 1 2 Before turning on the computer, check that the battery is charged and charge it if necessary. Open the display panel.
Getting started About Windows Activation Turning the computer off When you turn the computer on for the first time, the Windows Activation screen appears. 1 2 Follow the activation procedures according to the instructions on the screen to use the computer. Select the Start button ( Select ). → Shut down. The computer’s date and time may be incorrect when you turn it on for the first time. They may also be incorrect if the battery has been fully discharged or removed.
Getting started Unlocking the screen Windows To unlock the lock screen, do one of the following: Microsoft Windows is an operating system that is used to control a computer. • Mouse: Click the lock screen. • Keyboard: Press any key. Touchpad: Tap the touchpad. If the account has a password, enter the password to log in after unlocking the screen. • Images and available features may differ depending on the model and operating system.
Getting started Configuring the Windows Settings You can configure the basic system settings, such as installing or uninstalling apps and managing accounts, from the Windows Settings. Select the Start button ( ) → Settings. Then, select an option you want to change after the Settings window screen appears. You can also configure the settings from the Control Panel like previous OS versions. Select the Start button ( ) → All apps → Windows Tools → Control Panel.
Basics Keyboard Enter text or access computer functions with the keyboard. • Images and available features may differ depending on the model and operating system. • The keyboard layout may differ depending on the country. The hot keys will be mainly explained in this manual. Using hot keys • To use keyboard hot keys, do one of the following: • Press and hold the Fn key and press the F12 key. When the Fn Lock feature turns on, press a hot key. Press and hold the Fn key and press a hot key.
Basics Hot key functions Key/Icon F1 F2 • • F3 • F4 F5 F6 F7 F8 Key/Icon Description Samsung Settings: Launch the Samsung Settings app. • Mute: Mute or unmute the audio. • Volume control: Adjust the volume level. Keyboard backlight brightness: Turn the keyboard backlight on or off and adjust its brightness. • Block camera and mic: Limit the use of the camera and the microphone to prevent recording. • Performance mode: Change the system’s performance mode.
Basics Touchpad Clicking Tap the touchpad or press the left touchpad button. Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. • Use the touchpad only with fingers. The touchpad will not recognize actions of other objects. • Images and the touchpad layout may differ depending on the model.
Basics Gesture functions Right-clicking This function enables right-clicking. Swiping To right-click an item, press the right touchpad button. To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad. Click or Dragging To move an icon or an app to a desired location, press and hold it and then drag it to the target position with the left touchpad button pressed. Pinching To zoom in, spread two fingers apart while viewing a website, map, or image.
Basics Configuring touchpad gestures Touchpad lock Configure touchpad gestures to use the touchpad more efficiently. Press and hold the Fn key and press the F5 key to lock the touchpad. Select the Start button ( ) → Settings → Bluetooth & devices → Touchpad and select the desired options. Some options in the touchpad settings may not be available depending on the model.
Basics Wireless LAN Connecting to a Wi-Fi network Connect the computer to a wireless network to use the internet. 1 The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional. The pictures in this manual may differ from the actual product depending on the wireless LAN device model. Select the status icons on the taskbar and select Wi-Fi option.
Basics 2 Deactivating the Wi-Fi feature Select a network from the list of detected wireless networks and select Connect automatically → Connect. When you are not using the Wi-Fi feature, turn it off to save battery power. Select the status icons on the taskbar and select . The Wi-Fi feature is deactivated. 2 3 Enter a password, if necessary, and select Next. Once the computer has been connected to a wireless network, it will attempt to connect to it automatically when it is available.
Basics Bluetooth Pairing with other Bluetooth devices Use Bluetooth to listen to music or exchange data or media files with other Bluetooth-enabled devices. 1 • Samsung is not responsible for the loss, interception, or misuse of data sent or received through Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Basics 3 Unpairing Bluetooth devices Select Bluetooth to select a device you want to add and finish pairing. 1 Select the Start button ( devices. ) → Settings → Bluetooth & Your computer will display the paired devices. 2 On the device you want to unpair from your computer, select → Remove device → Yes. The connection to the Bluetooth device will be disconnected.
Basics Fingerprint recognition You can sign in to Windows, apps, and services by teaching Windows to recognize your fingerprint. 2 Remove the sticker from the fingerprint recognition sensor before using it. 1 Registering your fingerprint Create a password and PIN first to use the fingerprint scan feature. 1 Select the Start button ( Sign-in options. ) → Settings → Accounts → 2 3 4 24 Select Fingerprint recognition (Windows Hello) → Set up to start the fingerprint registration.
Basics 5 Removing a fingerprint Repeatedly lift and rest your finger on the fingerprint recognition sensor until setup is complete. 1 2 Select the Start button ( Sign-in options. ) → Settings → Accounts → Select Fingerprint recognition (Windows Hello) → Remove. The fingerprint will be removed. Unlocking the screen with a fingerprint You can unlock the screen by resting your fingerprint on the fingerprint recognition sensor.
Basics For better fingerprint recognition • Prevent the fingerprint recognition sensor from being scratched or damaged by metal objects, such as coins, keys, and necklaces. • Ensure that the fingerprint recognition sensor and your fingers are clean and dry. • The fingerprint recognition sensor may not recognize fingerprints that are affected by wrinkles or scars. • The fingerprint recognition sensor may not recognize fingerprints from small or thin fingers.
Basics Memory card slot Inserting a memory card Use a memory card to transfer data to other devices. You can use data stored on your device, such as digital cameras, phones, or tablets, on your computer, or you can take your saved data to another device. 1 Insert a memory card into the memory card slot in the indicated direction until it clicks into place. Memory cards are sold separately. This computer supports the following types of memory cards.
Basics 3 Removing a memory card When you push the card, it clicks and disengages from the memory card slot. Grasp the end of the card and pull it out of the slot. Select Start. • To use a memory card to exchange data with a digital device, such as a digital camera, formatting the data with the digital device is recommended. • When trying to use a formatted memory card in another digital device, format the memory card again in the device.
Basics Thunderbolt™ 4 You can use Thunderbolt™ devices or share files and printers by connecting two computers that support Thunderbolt™. Using Thunderbolt™ devices Connect the Thunderbolt™ device to the Thunderbolt™ 4 port. Connecting two computers that support Thunderbolt™ 1 2 3 Use a Thunderbolt™ cable (sold separately) to connect the computers through their Thunderbolt™ 4 ports. 4 Select the Start button ( ) → Settings → Network & internet → Advanced network settings → Advanced sharing settings.
Basics 2 External display Connecting the computer to an external display device can be useful for presentations or when watching a movie. The cables and adapters required to connect an external display are sold separately. The computer supports HDMI cables and Thunderbolt™ display cables.
Basics 3 4 5 6 You can also select the display mode in Windows settings. Connect the power cord to the external display. Turn on the display and change its display mode to one that supports an external input. Select the Start button ( ) → Settings → System → Display → Multiple displays and select Detect next to Detect other displays. Press and hold the Fn key and press the F4 key. Select a mode. PC screen only Show the screen on the computer monitor only.
Apps and features Using apps • Images and features may differ depending on the model and the app version. • Some apps may not be supported depending on the model. • Apps that are provided by Samsung can be installed from Samsung Update. • Third-party software related services For descriptions about and service requests for third-party apps, please contact the relevant manufacturer. Some troubleshooting actions in response to service requests may not work depending on the app manufacturer.
Apps and features Samsung Account Finding your ID and resetting your password If you forget your Samsung account ID or password, select Find ID or Forgot password? on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information. Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by computers, mobile devices, TVs, and the Samsung website.
Apps and features Samsung Settings Menu 1 2 Set connection settings, such as the Bluetooth connection. • Change settings for computer connections. Sound • Change settings for sounds. Display • Change the display settings. Security and privacy • Set the security and privacy status. • Activate advanced features and change the settings that control them. Battery and performance • Set the battery settings. Keyboard • Set keyboard backlight settings.
Apps and features Samsung Notes 2 Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. When you are finished composing the note, select save it. to If you want to save the note in another file format, select → Save as file. Creating notes Deleting notes 1 Right-click the note you want to delete on the note list and select Delete. Select the Start button ( and create a note.
Apps and features 3 Samsung Update Install and update Samsung apps and drivers on the computer easily and conveniently. This app enables the user to search for or download the BIOS, drivers, and apps over the internet. Keep the computer performing better and more stably with Samsung Update. 1 2 • To check for available updates, the computer must be connected to the internet. • Only apps that have been installed with this app can be updated.
Apps and features Samsung Flow Samsung Studio Plus Samsung Flow allows you to easily connect your mobile device to your computer to complete tasks, such as checking notifications or sharing content, more conveniently. Create and edit videos easily using photos and videos in your computer. 1 2 3 4 5 Select the Start button ( 1 ) → All apps → Samsung Flow. 2 3 On your mobile device, launch the Samsung Flow app. If Samsung Flow is not installed, download it from the Galaxy Store or Play Store.
Apps and features Samsung Gallery Deleting images or videos 1 View images and videos stored in your computer. You can also sync content with the cloud to update in real time and safely store content across the devices using the same account. 2 Viewing images and videos Select the Start button ( 2 Select the images and videos you want to delete and select . Syncing images and videos Editing images or videos Select the Start button ( Gallery.
Apps and features Samsung Care+ The guaranteed services provided by Samsung Care+ will cover certain problems that may arise while using the product, such as damaged or lost computers. Select the Start button ( ) → All apps → Samsung Care+. The website will appear. Refer to the website for more information. • To use this feature, the computer must be connected to the internet. • This feature may not be available depending on your model or region.
Apps and features Samsung Device Care Restoring the system You can back up and restore the computer’s system, and check and clean up its storage. You can also easily optimize the computer’s memory. 1 2 Optimizing the memory 1 2 Select the Start button ( Care. 3 ) → All apps → Samsung Device Select Optimize memory. 1 Check the memory usage and clean up the unused memory. 2 Select the Start button ( Care.
Apps and features Samsung Pass On your computer, use the login or personal information saved in Samsung Pass on your phone or tablet. When entering your Samsung account, ID, password, or personal information, such as your address, use Samsung Pass to easily sign in or enter information. 1 2 3 • To use this feature, you must complete the Samsung Pass setup on your phone or tablet and also register your information first. Refer to the device’s user manual for more information.
Apps and features Bixby For example, say “Hi, Bixby” and say “How’s the weather today?” The weather information will appear on the screen. Bixby is a user interface that helps you use your device more conveniently. If you want to know the weather tomorrow, say “Hi, Bixby” and just say “Tomorrow?” You can talk to Bixby or type text. Bixby will launch a function you request or show the information you want. Visit www.samsung.com/bixby for more information.
Apps and features 5 6 7 Galaxy Book Smart Switch Galaxy Book Smart Switch allows you to transfer data from your previous computer to your new computer. • 1 To use this feature, both your computer and previous computer must be connected to the same Wi-Fi network. • This feature may not be supported on some computers. • Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. On the previous computer, launch the Galaxy Book Smart Switch app.
Apps and features Galaxy Book Experience Galaxy Book Experience allows you to check the information for various apps or features provided by Samsung and use them. 1 2 3 Select the Start button ( Experience. ) → All apps → Galaxy Book Select the card you want. Check the information of the app or feature, and select Open to launch it.
Apps and features 3 Online Support(S Service) A service associate can resolve any problems you have with your computer using the online chat and remote control program. You can receive the help when you are having trouble using Samsung software. Select Online Talk on the main page. Select Please enter the details of your inquiry., enter your inquiry, and then select Request. Online Talk You can access the online service for free for a certain period of time after purchasing your computer.
Apps and features Studio mode You can use various features when taking a picture or recording a video with the camera. Select the Start button ( ) → All apps → Camera. The Studio mode pop-up window will appear. • Face effects: Apply various filter effects. • Background effect: Apply various background effects. • Auto framing: Track and automatically focus on a subject and zoom in when recording videos.
Apps and features Screen Recorder 3 Record the screen while using your computer. 1 Select the Start button ( Recorder. ) → All apps → Screen 4 The screen recorder toolbar will appear on the top of the screen. 2 Select When you are finished recording the screen, select You can view the file in File Explorer ( Videos or Pictures. Select • To capture the screen, select • To record the screen with a video overlay of yourself, select . The web cam window will appear.
Apps and features Quick Search Setting the video resolution 1 Select the Start button ( Recorder. ) → All apps → Screen Search for content on the computer quickly. 1 2 The screen recorder toolbar will appear on the top of the screen. 2 3 Select . Select the Start button ( ) → All apps → Quick Search. Select Start Quick Search. This step appears only when the app runs for the first time. The Screen Recorder settings window will appear.
Apps and features SmartThings Control and manage smart appliances and SmartThings compatible products. Select the Start button ( ) → All apps → SmartThings. • Favorites: You can see the frequently used devices, scenes, and services. • Devices: Control the devices registered to your Samsung account. • Scenes: Add modes to control several devices simultaneously. • SmartThings Find: Find your Galaxy device’s location. • How to use: View how to use the SmartThings app.
Apps and features Quick Share Second Screen Send content to nearby devices using Wi-Fi Direct or Bluetooth. Connect your computer and tablet to use the tablet as an additional display for the computer. 1 2 3 4 Select the Start button ( ) → All apps → Quick Share. • Only Samsung tablets can be connected using this feature. To see models that support the Second Screen feature, visit the Samsung website. • This feature is only available on tablets running One UI version 3.1 or higher software.
Apps and features Private Share Share files with others securely using blockchain technology. Others cannot download or capture the files shared using Private Share. 1 2 3 4 Select the Start button ( Select Share files or to share. ) → All apps → Private Share. , and then select the files you want Enter the phone number or private number of the other device and select . Set the expiration date and select Send. The files will be shared when the other person accepts the sharing request.
Settings & Upgrade Controlling brightness using the taskbar 1 2 Display brightness Select the status icons on the taskbar. Drag the adjustment bar to the desired brightness. Adjust the display brightness to reduce eye strain and save power. Brightness adjustment bar Controlling brightness using the keyboard • • To dim the display screen, press and hold the Fn key and press the F2 key. To brighten the display screen, press and hold the Fn key and press the F3 key.
Settings & Upgrade Changing display mode Optimizing the full screen color balance Select the optimal screen settings based on your activity. Optimize the screen color by adjusting the color tones to your preference. Some options may not be available depending on the model. 1 2 Select the Start button ( Settings. 1 ) → All apps → Samsung 2 3 Select Display → Auto mode, and then select an option. • Auto mode: Optimizes the screen automatically for the currently running program.
Settings & Upgrade Volume • To mute or unmute the volume, press and hold the Fn key and press the F6 key. Adjust the system volume or sound volume when playing music or video. Controlling volume using the keyboard • To turn down the volume, press and hold the Fn key and press the F7 key. Controlling volume using the taskbar 1 2 • Select the status icons on the taskbar. Drag the adjustment bar to the desired volume. To turn up the volume, press and hold the Fn key and press the F8 key.
Settings & Upgrade BIOS (Setup utility) Entering the BIOS screen Define a boot password, change the boot priority, or configure the installed chipsets. 1 2 • Incorrect settings may cause the system to malfunction or crash. • The BIOS setup screens, menus, and items may appear differently depending on the model and BIOS version. • BIOS setup functions are subject to upgrades. 55 Turn on the computer. Before the Samsung logo appears, press the F2 key several times.
Settings & Upgrade The BIOS screen Number 1 The BIOS setup screen appears as shown below. You can change BIOS settings using the keyboard or mouse. Name • Setup items • Setup tools ‒ Help: View the help for BIOS set up. 1 ‒ Default: Return to the default settings. 2 ‒ Restore: Cancel changes. 3 ‒ Save: Save settings. 2 ‒ Exit: Exit BIOS setup. • Setup menu ‒ SysInfo: View the basic specifications of the computer. 3 ‒ Advanced: Configure the chipsets and additional functions.
Settings & Upgrade Boot password Setting passwords Setting a password with the BIOS enhances protection against viruses and hacking attacks. You can set passwords following the instructions below on the BIOS setup screen. • Do not forget your password or expose it to others. • If you forget the Supervisor Password or HDD Password, request assistance from the Samsung Service Center. In this case, a service fee will be charged.
Settings & Upgrade Setting a boot password 1 2 3 4 5 Enter a password and select Ok. 6 Select Save → Ok to save and restart. Turn on the computer. Before the Samsung logo appears, press the F2 key several times. The password should be 8-20 characters and contain both uppercase and lowercase letters and numbers. • To enable the Password On Boot option, set a Supervisor Password and enter the password when starting up the computer.
Settings & Upgrade Removing a password Changing the boot priority 1 2 Change the boot priority from the BIOS setup. 3 4 5 6 7 Turn on the computer. 1 2 Before the Samsung logo appears, press the F2 key several times. Access the Security menu on the BIOS setup screen. 3 4 5 6 7 Select a password type (Set Supervisor Password, Set User Password, or Set HDD Password). Enter the current password next to Enter Current Password.
Settings & Upgrade 3 Using the Battery Calibration function Select Advanced → Smart Battery Calibration. When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the difference between the actual battery charge and the remaining charge display. You can make the actual battery charge and the remaining charge display the same by discharging the battery completely using the Battery Calibration function, and then recharging it again.
Settings & Upgrade 4 Using the Smart Battery Power Off function Storing your computer in a discharged state for an extended period of time can shorten battery life quickly. If you are not going to use your computer for a long period, more than 3 months, you can use the Smart Battery Power Off function to prevent the battery life from quickly shortening. 1 2 3 • After shutting down the computer, store it in a cool, dry environment to maintain stable battery performance.
Settings & Upgrade Battery Fully charge the battery using the adapter before using the computer for the first time. • Use only Samsung-approved adapter, batteries, and cables. Unapproved adapters or cables can cause the battery to explode or damage the computer. • Incorrectly connecting the adapter may cause serious damage to the computer. • This computer is equipped with an internal battery. The battery is not user-serviceable or userreplaceable.
Settings & Upgrade 3 Charging the battery 1 2 Connect the adapter to the Thunderbolt™ 4 port of the computer. When the battery is fully charged, the operating status LED turns green. Disconnect the adapter from the computer. Operating status LED Plug the adapter into an electric socket. 4 Status • Red: Charging • Green: Fully charged • Blue: Turned on Unplug the adapter from the electric socket. Do not allow the adapter to make contact with your skin for a long time.
Settings & Upgrade Battery status Saving battery power When the adapter is removed, move the cursor over the battery icon on the taskbar to view the current battery charge. Right-click the battery icon on the taskbar and select Power and sleep settings → Battery saver → Turn on now. Battery saver mode is activated. Battery saver mode is disabled when the adapter is connected. Extending battery life The current battery charge may differ depending on the model.
Settings & Upgrade Battery usage time When the battery has expired Batteries are replaceable items and over time the battery’s capacity to hold a charge and its power level is reduced. If a battery can only hold its charge for half of the time that it could when new, it is recommended to purchase a new, replacement battery. Batteries are consumable parts and the current battery cannot be used as the battery life has expired.
Troubleshooting Samsung Recovery When a problem occurs with the computer, it is easy to restore the computer back to the factory default settings by using the Samsung Recovery app (Recovery/Backup). It is also possible to restore the computer to a previously backed up point. Back up important data regularly before a problem occurs with the computer. 66 • The Samsung Recovery app may not be provided in models with less than 64 GB of storage.
Troubleshooting 2 Recovering to factory default You can restore the computer to its factory default settings. If necessary, back up important data to an external storage device before restoring the system. See Backing up data. 1 When the computer starts Windows: Select the Start button ( Recovery. ) → All apps → Samsung When the computer does not start Windows: Turn on the computer and press the F4 key several times before the Samsung logo appears.
Troubleshooting 2 Backing up data Back up important data to an alternate internal drive or an external storage device regularly to prevent data loss. • Backing up the current system 3 You can back up the factory default system or current system to an alternate internal drive or an external storage device. 1 Select a drive to save the backed up data → Start backup. When backing up to an external storage device, connect the device to the computer and then select the external drive.
Troubleshooting 3 4 Recovering after a backup Select a backup point saved on an alternate internal drive or an external storage device to recover the computer to that point. 1 2 Select Backup and restore management. Select Restore of the data you want to recover → Start restore. When backing up to an external storage device, connect the device to the computer. Select the Start button ( Recovery. ) → All apps → Samsung 5 69 Follow the on-screen instructions to complete data recovery.
Troubleshooting 4 Copying the drive (making a disk image) To replace the drive, move the data to the new drive by making a disk image. The new drive must be large enough to hold the data from the current drive. Purchase an external hard drive connector separately to connect the new drive to the computer. When Windows is installed on a non-user replaceable disk, such as an eMMC, you cannot copy the drive. 1 2 3 Connect the new drive to the computer with an external hard drive connector.
Troubleshooting Windows recovery function Q&A If the Samsung Recovery app is not supported by the computer, reinstall Windows using the recovery function of Windows. When experiencing problems with the computer, try these solutions. Windows Reinstalling Windows will erase all data saved on the computer. Back up apps and personal data to an external storage device before reinstalling Windows. 1 2 3 Select the Start button ( Recovery.
Troubleshooting Samsung Recovery Why is the capacity representation of the hard disk drive (HDD) in Windows different from the product specifications? What is a Recovery Area? The capacity of the storage device (HDD or SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1 KB = 1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity.
Troubleshooting Miscellaneous What is a recovery image? This refers to the operating system, drivers, and software that are converted to a data image. It is required to recover the computer and is embedded in the computer’s HDD. However, this is not provided for storage devices where the capacity is less than 64 GB. The camera and the microphone are not working. How do I turn them on again? When recording protect mode is activated, the camera and microphone will not work.
Usage notices Precautions for using the device • This user manual is specially designed to detail the computer’s functions and features. • The user manual supplied with the computer may vary depending on the model. • Please read this manual when using the computer to ensure safe and proper use. • Optional accessories, some devices, and software referred to in this manual may not be provided or may not be subject to upgrades.
Usage notices Instructional icons and expressions Copyright Warning: situations that could cause injury to yourself or others Copyright © 2022 Samsung Electronics Co., Ltd. Caution: situations that could cause damage to the computer or other equipment No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system.
Usage notices Trademarks • Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics Co., Ltd. • Intel and Core are trademarks or registered trademarks of the Intel Corporation. • Microsoft, MS-DOS, and Windows are trademarks or registered trademarks of the Microsoft Corporation. • • • • • Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.
Usage notices Data precautions Product capacity representation Samsung shall not be liable for any data loss. Please take care to avoid losing any important data and back up your data to prevent any such data loss. Storage capacity representation The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes.
Usage notices Ergonomic tips Maintaining proper posture during computer use is very important to prevent physical injury. Improper or prolonged keyboard use may result in repetitive strain injury. Viewing the monitor screen for extended periods of time may result in eye strain. Therefore, please follow these guidelines carefully when setting up and using the computer. Back and neck 78 • Use an adjustable chair with firm, comfortable support.
Usage notices Arms and hands 79 • When using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. • Use a light touch when typing or using the touchpad and keep the hands and fingers relaxed. Avoid rolling the thumbs under your palms or supporting the wrists on the desk while typing.
Usage notices Eye position and display illumination Hearing and volume control cm 50 VOLUME Check your volume! • Ensure that the volume is not too loud before using a headset or earphones. Excessive exposure to loud sounds can cause hearing damage. • Always turn the volume down before plugging the earphones into an audio source and use only the minimum volume setting necessary to hear your conversation or music. • Position the screen at least 50 cm away from your eyes.
Usage notices Operating conditions • Take at least a 10 minute break every hour. • Avoid using the computer in dark locations. Use the computer with as much ambient light as you would when reading a book. • Indirect illumination is recommended. Use a curtain to prevent reflections and glare on the screen. • While operating a computer and talking on a phone, use a headset. Using the computer while holding a phone on your shoulder or with your neck may lead to muscle strain or injury.
Usage notices Safety precautions Power related For your safety and security and to prevent damage, carefully read the following safety instructions. This ’Safety precautions’ relate to computer use. Some of the content may not be applicable to your computer. Handle the power cord with care. • • Since this is commonly applied to Samsung computers, some pictures may differ from actual products.
Usage notices Use only properly earthed electric sockets or extension cords. Battery usage related Unearthed electric sockets or extension cords may cause electric shock. Any connection to unearthed electric sockets or extension cords may produce an electric field from a current leak. Use manufacturer-approved batteries, adapters, accessories, and supplies. If water or other substances enter the product, disconnect the power cord and contact a Samsung Service Center.
Usage notices Usage related Replace a run-down battery with a new, Samsung-approved battery. Do not use the computer on heated floors or electric pads, or on beds, blankets, or cushions that block the ventilation of the computer. Dispose of worn-out batteries properly. • There is a danger of fire or explosion. • The battery disposal method may differ depending on your country and region. Dispose of the used battery in an appropriate way.
Usage notices Before cleaning the computer, disconnect all the cables that are connected to the computer. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Caution Failure to follow instructions marked with this symbol may result in minor physical injury or damage to the computer. Failure to do so may result in electric shock or fire. Installation related Keep the computer away from water or liquid.
Usage notices Usage related Do not place or use the computer on slanted or vibrating surfaces. Do not use the pen for unintended purposes, such as poking the body, like eyes or ears, and do not put it in your mouth. Failure to do so may result in computer malfunction or damage. Doing so may result in physical injury. Do not place heavy objects on the product. Do not place a candle, lit cigar, etc., over or on the product. This may cause a problem with the computer.
Usage notices Close the display panel only after checking if the notebook computer is turned off. Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers. The temperature may rise and it may cause deformation of the product. Do not drop or hit the computer against anything. • The battery may leak. • Your device may overheat and cause a fire. Do not insert your fingers into the ports (holes), card slot, or vents.
Usage notices Do not use your computer in a hospital or on an aircraft that can be interfered with by radio frequency. Do not use the product if it is cracked or broken. Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Center to have it repaired. When using wireless communication (LAN, Bluetooth, etc.) always follow applicable instructions. For example, airlines and hospitals have strict requirements. Avoid exposing a drive to magnetic fields.
Usage notices Upgrade Related Shut down the computer and disconnect all cables before disassembling the computer. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Do not attempt to upgrade the computer, unless you are qualified. Otherwise, contact a Samsung Service Center or an authorized technician. Failure to do so may cause electric shock.
Usage notices Storage and movement related Cautions on preventing data loss (storage device (such as HDD, SSD, eMMC) management) Do not store the computer in an enclosed space, such as a computer bag, while it is running. Take care not to damage the data on a storage device (such as HDD, SSD, eMMC). Failure to do so may result in fire. Completely shut down the computer before putting the computer into an enclosed space. • Subjecting the device to physical impacts may result in data loss.
Usage notices Display bad pixels Samsung observes strict specifications regarding the quality and reliability of the display. However, there is a small chance that a few pixels may be bad. A large number of bad pixels can cause problems with the display, but a small number of bad pixels does not generally affect computer performance.
Appendix Product specifications The system specifications may differ depending on the derived model. For detailed system specifications, refer to the product catalog. Item AC/DC rating PC rating Optional components may not be provided or different components may be provided depending on the model. • The system specifications are subject to change without notice. • The Storage device capacity of a computer in which Samsung Recovery is installed is smaller than the product specification.
Appendix Important safety information Setting up the system • Read and follow all instructions marked on the product and in the documentation before operating the system. Retain all safety and operating instructions for future use. • Do not use this product near water or a heat source such as a radiator. • Set up the system on a stable work surface. • The product should be operated only with the type of power source indicated on the rating label.
Appendix • Care during use Ensure that the fan vents at the bottom of the casing are clear at all times. Do not place the computer on a soft surface, doing so will block the bottom vents. • When using an extension cord with this system, make sure that the total power rating on the products plugged into the extension cord does not exceed the extension cord power rating.
Appendix • Operating instructions Unplug the system from the wall outlet and contact a Samsung Service Center if: 1 ‒ The power cord or plug is damaged. ‒ Liquid has been spilled into the computer. ‒ The computer does not operate properly when the operating instructions are followed. 2 ‒ The computer was dropped or the casing is damaged. 3 ‒ The computer performance changes. 4 5 95 When installing and operating devices please refer to safety requirements in the user manual.
Appendix Replacement parts and accessories Battery disposal Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Use only replacement parts and accessories recommended by manufacturer. Contact the Samsung Service Center for information on how to dispose of batteries that you cannot use or recharge any longer. Follow all local regulations when disposing of old batteries. To reduce the risk of fire, use only No.
Appendix Laser safety All systems equipped with CD or DVD drives comply with the appropriate safety standards, including IEC 60825-1. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location.
Appendix Power cord requirements General requirements The power cord set (all plugs, cable and adapter plugs) you received with your computer meets the requirements for use in the country where you purchased your equipment. The requirements listed below are applicable to all countries: Power cord sets for use in other countries must meet the requirements of the country where you use the computer.
Appendix Regulatory compliance statements The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use.
Appendix • Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. 802.11 (also known as wireless Ethernet or Wi-Fi) and Bluetooth communication devices are examples of devices that provide wireless communication. • Every country has different restrictions on the use of wireless devices.
Appendix Explosive Device Proximity Warning United States of America and Canada Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. USA and Canada Safety Requirements and Notices Do not touch or move antenna while the unit is transmitting or receiving.
Appendix The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by Intel could void the user’s authority to operate this device. Ridgefield Park, NJ 07660 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.
Appendix Health and safety information If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet helpful: “Something About Interference.” Exposure to Radio Frequency (RF) Signals Certification Information This is available at FCC local regional offices.
Appendix For body worn operation, this model meets the FCC RF exposure guidelines when used with Samsung accessory designated for this product. Non-compliance with the above restrictions may result in violation of FCC RF exposure guidelines. For corresponding model only RF exposure or SAR information can be viewed on-line at www.fcc.gov/oet/ea/fccid/. This site uses this product FCC ID number on the outside of the product. Sometimes it may be necessary to remove the battery pack to find number.
Appendix Manufacturer information RTC caution CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the Manufacturer’s instruction. Samsung Electronics Co., Ltd. 129, Samsung-Ro, Yeongtong-Gu, Suwon-City, Gyeonggi-Do, 443-742, Korea Samsung Electronics Vietnam Co., Ltd.
Appendix Canada Innovation, Sciences et Développement économique Canada Innovation, Science and Economic Development Statement: L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence.
Appendix WEEE symbol information Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Correct disposal of this product (Waste Electrical & Electronic Equipment) Business users should contact their supplier and check the terms and conditions of the purchase contract.
Appendix Correct disposal of batteries in this product Removing the battery (Europe only) (Applicable in countries with separate collection systems) This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66.
Appendix Samsung package Take-Back program (USA only) USA only This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA. In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. “Perchlorate Material- special handling may apply, see www.dtsc.ca.gov/hazardouswaste/perchlorate.” Simply call the following number for the locations nearest you.
Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice. www.samsung.com English. 02/2023. Rev. 1.
