Use and Care Manual

36 English
Troubleshooting
Troubleshooting
Information codes
OVEN
Displayed
Code
Possible cause Solution
C-d0
This code occurs if the control
key is short for 1 minute.
Clean the buttons and make sure
there is no water on/around
them. Turn off the oven and try
again. If the problem continues,
contact a local Samsung service
center.
C-d1
This code occurs if the door lock
is mispositioned.
Touch OVEN OFF, and then
restart the oven. If the problem
persists, disconnect all power to
the oven for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
C-F0
This code occurs if
communication between
the Main and Sub PBA is
interrupted.
C-F2
This code occurs if
communication between the
Main and Touch is interrupted.
C-20
The oven sensor is open when
the oven is operating.
The oven sensor is short when
the oven is operating.
Displayed
Code
Possible cause Solution
C-21
This code occurs if the internal
temperature rises abnormally
high.
Touch OVEN OFF, and then
restart the oven. If the problem
persists, disconnect all power to
the oven for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
C-30
The PCB sensor is open when
the oven is operating.
The PCB sensor is short when
the oven is operating.
C-31
This code occurs if the PCB
temperature rises abnormally
high.
Call for service
C-A2
The cooling motor is operating
abnormally.
Call for service.
bAd LinE
This code occurs if the power
connection is plugged in
improperly.
Reconnect the power connection
properly, and the message
disappears.
NV51R5511S_AA_DG68-01125A-00_EN+MES+CFR.indb 36 3/13/2019 2:11:10 PM