Installation guide

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Programming Guide

Summary of content (387 pages)

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+ 12 Programming Guide
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COPYRIGHT This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to third parties in any form without the prior written consent of SAMSUNG Electronics Co., Ltd. TRADEMARKS OfficeServ 12™ is the trademark of SAMSUNG Electronics Co., Ltd.
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INTRODUCTION Purpose This guide is a programming description for OfficeServ 12 system users. OfficeServ 12 allows you to utilize a digital phone to simply change the system setup. Likewise, using a phone to change the system setup is called MMC(Man Machine Communication) program. This guide describes how to use a digital phone to use MMC. When there are questions about OfficeServ 12 system or damage to the phone, please call your authorised Samsung reseller.
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Introduction OfficeServ 12 Programming Guide/Ed.00 Conventions The following special paragraphs are used in this document to point out information that must be read. WARNING Indicates a potentially hazardous situation which if not avoided, could result in death or serious injury. CAUTION Indicates a potentially hazardous situation which if not avoided, may result in minor or moderate injury. It may also be used to alert against unsafe practices.
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SAFETY CONCERNS For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation. Symbols Caution Indication of a general caution Restriction Indication for prohibiting an action for a product Instruction Indication for commanding a specifically required action © SAMSUNG Electronics Co., Ltd.
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Safety Concerns OfficeServ 12 Programming Guide/Ed.00 CAUTION Trunk Member Deletion One trunk can appear in more than one trunk group. If necessary, delete the trunk member from other groups to prevent accidental access. Digital Phone Volume Control ‘Program 807 Digital Phone Voice Quality Control ‘ seriously affects the system credibility. Please call the reseller where you purchased the product to get an expert’s advice.
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TABLE OF CONTENTS INTRODUCTION Purpose ...................................................................................................................................I Document Content and Organization ......................................................................................I Conventions............................................................................................................................II Reference .....................................................................
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Table of Contents OfficeServ 12 Programming Guide/Ed.00 109 Date Display .................................................................................................................... 2-20 110 Station On/Off ................................................................................................................. 2-22 111 Phone Ring Tone ............................................................................................................ 2-24 112 Alarm Reminder Clock ..................
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OfficeServ 12 Programming Guide/Ed.00 Table of Contents 301 Assign Station COS........................................................................................................ 2-74 302 Pickup Groups ................................................................................................................ 2-76 303 ASSIGN BOSS/SECRETARY.......................................................................................... 2-78 304 Assign Extension/Trunk Use ..................................
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Table of Contents OfficeServ 12 Programming Guide/Ed.00 418 BRI CARD RESTART .................................................................................................... 2-129 419 BRI Options ................................................................................................................... 2-130 421 MSN Digit ....................................................................................................................... 2-134 422 Trunk COS ..................................
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OfficeServ 12 Programming Guide/Ed.00 Table of Contents 608 Assign Review Block ................................................................................................... 2-192 609 Call Log Block............................................................................................................... 2-193 611 Allow Text Messaging .................................................................................................. 2-194 612 Allow Group Conference ...............................
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Table of Contents OfficeServ 12 Programming Guide/Ed.00 726 VM/AA Options.............................................................................................................. 2-253 727 System Version Display ............................................................................................... 2-259 728 CID Translation Table ................................................................................................... 2-260 740 Station Pair ..........................................
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OfficeServ 12 Programming Guide/Ed.00 Table of Contents 833 VoIP IP Table ................................................................................................................. 2-313 834 H.323 Options................................................................................................................ 2-315 835 MGI DSP Options .......................................................................................................... 2-317 836 H.323 GK Options ..........................
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Table of Contents OfficeServ 12 Programming Guide/Ed.00 This page is intentionally left blank. Page XII © SAMSUNG Electronics Co., Ltd.
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CHAPTER 1 Before Programming In this chapter, the things to know before you start MMC programming, and the phone buttons and cautions will be discussed. 1 Introduction to Programming The MMC program means the changes on the data that is used for the system operation program. There are 3 levels of MMC programming, such as technician, operator, and station levels. According to the programming level, the station can program or cannot program the data change.
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CHAPTER 1. Before Programming 2 OfficeServ 12 Programming Guide/Ed.00 Phone Buttons There are several phones that are allowed for MMC programming ; DCS Euro phones(24B/12B/6B LCD), DS-4000 series phones(DS-4028E, DS-4018E, DS4008E), DS-5000D series phone(DS-5038D, DS-5021D, DS-5014D) and ITP-5000D series phone(ITP-5021D, ITP-5014D) 2.1 DCS Euro phones The following figure shows the shape of 24B/12B LCD DCS Euro phone.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 1. Before Programming MSG button. The MSG button flashes to indicate message waiting. When MMC programming, other functions programmed on the programmable buttons are as follows : ! ! ! ! ! ! 2.
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CHAPTER 1. Before Programming ! ! ! ! ! ! ! 2.3 OfficeServ 12 Programming Guide/Ed.00 Volume Button : Search the selected items.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 1. Before Programming B Button Programmable Buttons(14) LCD Display A Button Soft buttons Scroll Telephone Status Indicator Volume Buttons Redial Button Navigation Button Dial Buttons Microphone Speaker Button Hold Button Conference Button Transfer Button Figure 1.5 DS-5014D/ITP-5014D Phone The DS-5000D series phones have 38/21/14 programmable buttons that a station can register any functions he/she wants to use.
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CHAPTER 1. Before Programming 3 Page 1-6 OfficeServ 12 Programming Guide/Ed.00 Cautions in Programming ! Programming can be done while the handset is placed on the phone at a idle state. ! Programming can be done on any phone. ! Programming can be done only on the phone, not on normal phone. ! If the phone does not have the LCD display, press the numbers using the dial buttons as instructed by the programming guide, without using the volume buttons.
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OfficeServ 12 Programming Guide/Ed.00 4 CHAPTER 1. Before Programming Program List The MMC program can be divided into programmable one and non-programmable one. The programmable MMC is classified into 3 levels, such as technician, operator, and station level. In this section, the programmable MMC for each level will be introduced. 4.
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CHAPTER 1. Before Programming 4.2 OfficeServ 12 Programming Guide/Ed.00 Operator Level Programming 4.2.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 1. Before Programming MMC Program No Program Description MMC : 319 Branch Group MMC : 320 Preset Forward No Answer MMC : 323 Calling Party Number 4.2.
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CHAPTER 1. Before Programming OfficeServ 12 Programming Guide/Ed.00 4.2.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 1. Before Programming 4.2.
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CHAPTER 1. Before Programming OfficeServ 12 Programming Guide/Ed.00 MMC Program No 4.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 1. Before Programming MMC Program No Program Description MMC : 847 WBS Reset MMC : 848 WIP List MMC : 849 WLAN Regist MMC : 850 System Resource Display MMC : 851 Alarm Reporting MMC : 852 System Alarm Assignments MMC : 853 Maintenance Busy MMC : 856 Tech Programming Logs MMC : 858 Assign System Emergency Alarm MMC : 861 System Options MMC : 890 Initialize Port © SAMSUNG Electronics Co., Ltd.
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CHAPTER 1. Before Programming 5 OfficeServ 12 Programming Guide/Ed.00 Overview of Programming Procedure Here, the order of programming will be discussed before explaining programming method of each list. Please read the description carefully before programming. The programming order is as follows : 1) Make the programmable state. ! Press the Transfer button at pause. ! Enter the program number, either 200 or 800. ! Enter either the operator passcode or the technician passcode.
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CHAPTER 2 MMC Programming In this chapter, how to use each program will be discussed according to each program list. First, you set the phone in the programmable state, then either set or change the value according to the corresponding programming procedure. To set the phone in the programmable state, see the ‘Overview of Programming Procedure’ of chapter1 in this guide. © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 100 Station Lock Allows the system administrator or technician to lock or unlock an individual station or all stations simultaneously. The three options are as follows : No Option Description 0 UNLOCKED Unlocks a locked station. 1 LOCKED OUT The phone cannot make calls outside the system. It can however make and receive intercom calls and receive incoming Trunk Line calls.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA ALL STATIONS UNLOCKED RELATED ITEMS STATION USER PROGRAMMING © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 101 Change User Passcode Allows the system administrator or technician to reset any phone’s passcode to its default value of ‘1234’. This MMC cannot display station passcodes ; it can only reset them to default. Phone users can set or change their individual passcodes. The passcode is used to lock or unlock the phone for toll restriction(call barring) override and to access the DISA feature.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 102 Call Forward Allows the system administrator to program the call forward destinations for other station users. This MMC also allows call forward to be set after the destination has been entered. Allows several types of call forwarding : FORWARD ALL, FORWARD NO ANSWER, FORWARD BUSY and FORARD DND.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 3. Dial 0-* to select forward type OR Press Volume button to select forward type and press Right Soft button to move cursor [205] FORWARD 4. Dial destination number(e.g., 201) OR Press Volume button to select destination and press Right Soft button to move cursor [205] FORWARD 5.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 103 Set Answer Mode Allows the system administrator to change the answer mode of any phone. Each phone can have its answer mode set to one of the following options : No 0 Answer Mode RING MODE Description The phone will ring in one of eight custom ring patterns. Calls are answered by pressing the ANS/RLS Button or by lifting the handset.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 3. Dial 0, 1 or 2 to change ring mode OR Press Volume button to select ring mode and press Right Soft button to return to step 2 above [205] ANS MODE VOICE ANNOUNCE 4. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA ALL PHONES RING RELATED ITEMS MMC 111 PHONE RING TONE Page 2-8 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 104 Station Name Allows the system administrator or technician to enter an 11-character name to identify an individual station. Names are written using the keypad. Each key press selects a character. Pressing the dial keypad key moves the cursor to the next position. For example, if the directory name is ‘SAM SMITH’, press the number ‘7’ four times to get the letter ‘S’. Now press the number ‘2’ once to get the letter ‘A’.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 104 Display shows [201] STN NAME 2. Dial station number(e.g., 205) OR Press Volume button to select station and press Right Soft button to move cursor [205] STN NAME 3. Enter the station name using the procedure described above and press Right Soft button to return to step 2 [205] STN NAME _ SAM SMITH 4.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 105 Station Speed Dial Allows the system administrator or technician to program the personal speed dial locations assigned to a station. This must be done for single line telephones because these stations cannot access programming. Each station may have up to 50 locations or bins assigned to it in MMC 606 Assign Speed Block. The speed dial bins are numbered 00-49.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 4. Enter trunk access code(e.g., 9) followed by the number to be dialled(e.g., 4264100) OR Press the Right Soft button to return to step 2 OR Press the Left Soft button to return to step 3 Press HOLD button to clear an entry If an error is made, use DOWN arrow to step back [205] SPEED DIAL 05:9-4264100_ 5.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 106 Station Speed Dial Name Allows an 11-character name to be entered for each personal speed dial location. This name enables the speed dial number to be located when the directory dial feature is used. The directory dial feature allows the display phone user to select a speed dial location by viewing its name. Names are written using the keypad. Each key press selects a character.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 PROGRAM BUTTONS ! ! ! ! ! ! VOLUME KEYPAD SOFT SPEAKER HOLD A Used to scroll through options Used to enter selections Move cursor left and right Used to advance next MMC Used to clear previous entry Acts as toggle between upper case and lower case ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 106 Display shows [201] SPEED NAME 2. Dial station number(e.g.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 107 Key Extender Use this program to view the programmable buttons assigned to phone station. In addition, it allows the system administrator to assign key extenders to some keys that will make a general access feature key more specific.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 PROGRAM BUTTONS ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 107 Display shows first station [201] EXT (MAST) 2. Dial station number(e.g.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA NONE RELATED ITEMS MMC 720 COPY KEY PROGRAMMING MMC 721 SAVE STATION KEY PROGRAMMING MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING MMC 724 DIAL NUMBERING PLAN © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 108 Station Status Displays the following attributes of a station port.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA PORT # : FOLLOWS HARDWARE POSITION TYPE : DEPENDENT ON CONNECTED PHONE PICKUP GRP : NONE SGR : NONE PAGE ZONE : NONE COS NUMBER : 01 IN ALL RING PLANS TENANT GRP : 1 RELATED ITEMS MMC 301 ASSIGN STATION COS MMC 302 PICKUP GROUPS MMC 601 ASSIGN STATION GROUP MMC 604 ASSIGN STATION TO PAGE ZONE © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 109 Date Display Allows the system administrator or technician to select the date and time display mode on a per-station basis or system-wide. No 0 1 2 Display Item COUNTRY CLOCK DISPLAY Description Sets overall display format and has two options : 0=ORIENTAL MM/DD DAY HH:MM 1=WESTERN DAY DD MON HH:MM Sets format of clock display and has two options : 0=12 HOUR Displays 1 P.M. as 01:00 1=24 HOUR Displays 1 P.M.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 4. Press Volume button to scroll through formats and press Right Soft button to return to step 2 5. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA COUNTRY : WESTERN CLOCK : 12 HOUR DISPLAY : LOWER CASE RELATED ITEMS MMC 505 ASSIGN DATE AND TIME © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 110 Station On/Off Allows the system administrator to set any of the phone features listed below : No Features 00 AUTO HOLD Default OFF Description Automatically places an existing Trunk Line call on hold if a CALL button, trunk key or trunk route key is pressed during that call. 01 AUTO TIMER ON Automatically starts the stopwatch timer during a Trunk Line call.
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OfficeServ 12 Programming Guide/Ed.00 No Features 14 NOT CONT.CID ON 15 AUTO ANS CO OFF CHAPTER 2. MMC Programming Default Description When OFF, the Caller ID will be continue display after the phone user answered call. When On, the incoming CO call will be answered follows phone answer mode.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 111 Phone Ring Tone Allows the system administrator or technician to select the ring tone heard at each phone. There are eight ring tones available at each phone. A short tone burst of the selection will be heard when the dial keypad is pressed.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 112 Alarm Reminder Clock Allows the system administrator or technician to set or change the alarm clock/appointment reminder feature for any station. This must be done for single line telephones, as they cannot access programming.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 5. Dial entry from above list for alarm type(e.g., 2) OR Press Volume button to select alarm type and press Right Soft button to move cursor and return to step 2 [205] ALM CLK(2) HHMM:1300"DAILY 6. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA ALARMS ARE NOTSET RELATED ITEMS NONE Page 2-26 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 113 View Memo Number Allows a station user the ability to view a memo left by the user. A memo can be left by entering it via the dial keypad using the table below : A memo of up to and including 13 characters can be entered. For example, using the dial keypad, press ‘6’ once to enter the letter ‘M’, and press ‘3’ twice for an ‘E’. Pressing the A button will change the letters from upper case to lower case.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 113 Display shows [201] VIEW MEMO 2. Press Right Soft button to move cursor and add memo via dial keypad using procedure above [205] VIEW MEMO 1: 1:NEED BREAD 3. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA NONE RELATED ITEMS NONE Page 2-28 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 114 Phone Volume Allows the station user or system administrator to set the ring volume, off hook ring volume, handset receive volume, speaker volume, background music volume and page volume for any or all phones. No 0 Item RING VOL Description This is the volume setting for the phone ringer. There are eight volume levels : level 1 is the lowest and level 8 the highest.
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CHAPTER 2. MMC Programming 3. Press Volume button to select volume type OfficeServ 12 Programming Guide/Ed.00 [205] STN VOLUME SPEAKER VOL :13 4. Press Volume button to select volume [205] STN VOLUME SPEAKER VOL :08 5. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA RING VOLUME : 4 OFF-HOOK RING VOLUME : 4 HANDSET VOLUME : 4 SPEAKER VOLUME : 13 BGM VOLUME : 13 PAGE VOLUME : 13 RELATED ITEMS MMC 111 PHONE RING TONE Page 2-30 © SAMSUNG Electronics Co.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 115 Set Programmed Message Allows the system administrator to set a programmed message at any or all phones. There are 20 messages available. The first ten are pre-programmed and the remaining entries can be customized in MMC 715, Programmed Station Message. The last five message are can be modified by each phone user.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 116 Alarm And Message Allows the system administrator or technician to set or change the alarm clock/appointment reminder feature for any station. This must be done for single line telephones because they cannot access programming.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming PROGRAM BUTTONS ! ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry A Acts as toggle between upper case and lower case ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 116 Display shows [201] ALM REM(1) 2. Dial station number(e.g.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA ALARMS ARE NOTSET RELATED ITEMS NONE Page 2-34 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 117 Edit Text Message Allows the system administrator or technician to set or change text message for any station. One station can use up to 10 text messages. In MMC 611 Text Message Station set USED station only uses this feature. Messages are written using the keypad. Each key press selects a character. Pressing the dial keypad key moves the cursor to the next position.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 PROGRAM BUTTONS ! ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry A Acts as toggle between upper case and lower case ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 117 Display shows [201] TXTMSG (01) 2. Dial station number(e.g.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 118 Conference Group Allows the system administrator or technician to set one touch conference group using GCONF key for any station. One station can use up to 6 conference groups, and each group can be set 5 member. In MMC 612 Conference Group Station set USED station only uses this feature. On conference member, allows both internal station or station group number and outgoing access code plus external telephone number.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 PROGRAM BUTTONS ! ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry A Acts as toggle between upper case and lower case ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 118 Display shows [201] GRP(1)NAME 2. Dial station number(e.g.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 119 Caller ID Display Allows the technician to set the individual station display preference on a per station basis. Caller ID or CLI can be selected to either show the name, number first, or no display depending on the type of call. Caller ID or CLI displays have the following options : No Display Type Description 0 NO DISPLAY No Caller ID or CLIP data will be displayed.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 4. Press Transfer button and enter to exit OR Press Speaker button to save and advance to next MMC DEFAULT DATA NUMBER FIRST RELATED ITEMS MMC 312 ALLOW CALLER ID MMC 425 ASSIGN CID TRUNKS MMC 608 ASSIGN REVIEW BLOCKS MMC 728 CALLER ID TRANSLATION TABLE Page 2-40 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 121 Phone Language Allows phone users the ability to assign an LCD display based on user’s own language.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 4. Press Transfer button and enter to save and exit OR Press Speaker button to save and advance to next MMC DEFAULT DATA ENGLISH RELATED ITEMS MULTIPLE LANGUAGE Page 2-42 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 122 News Display Speed Used to set the Smart news display speed. This timer is only related to the Smart News PC Application Package. PROGRAM BUTTONS ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC ANS/RLS Used to select ALL ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 122 Display shows first station [201] CALL SPEED 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 125 Executive State Allows the system administrator or technician to set executive station’s the following options. No 0 Option Description EXEC STATE When inter-working with EASYSET, the state of executive station can be displayed. 1 STATE(IN) If EXEC STATE sets to OTHERS(IN), the EASYSET display this 2 STATE(OUT) message. If EXEC STATE sets to OTHERS(OUT), the EASYSET display this message.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming PROGRAM BUTTONS ! ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry A Acts as toggle between upper case and lower case ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 125 Display shows [201] EXEC STATE 2. Dial executive station number(e.g.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 200 Open Customer Programming Used to open(enable) and close(disable) customer-level programming. If programming is not opened and an attempt is made to access a system MMC, the error message [NOT PERMIT] will be displayed. A four digits passcode is required to access this MMC. Each digit can be 0-9. When opened, this MMC enables access to all MMCs allowed in MMC 802 Customer Access MMC Number.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA DISABLE RELATED ITEMS MMC 201 CHANGE CUSTOMER PASSCODE MMC 501 SYSTEM-WIDE TIMERS MMC 802 CUSTOMER ACCESS MMC NUMBER © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 201 Change Customer Passcode Used to change the passcode allowing access to MMC 200 Open Customer Programming from its current value. The passcode is four digits long. Each digit can be 0-9. The current (old) passcode is required for this MMC. PROGRAM BUTTONS ! ! KEYPAD SPEAKER Used to enter passcodes Save data and advance to next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 201 CUST. PASSCODE NEW CODE:_ 2.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 202 Change Feature Passcode Used to change the passcodes for the following features. No Feature 0 RING PLAN 1 DISA ALARM Description This is the passcode required to place the system in different ring plans(RP) or change the ring time override(RTO). This is the passcode required to clear a DISA ALARM generated when the number of DISA attempts are exceeded. 2 WLI REGST This is the passcode required to registration of WIP phone.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA RING PLAN : 0000 DISA ALARM : 5678 ALARM CLR : 8765 WLI REGIST : 0000 RELATED ITEMS MMC 410 ASSIGN DISA TRUNK MMC 507 ASSIGN AUTO NIGHT TIME MMC 722 STATION KEY ASSIGNMENTS RING PLAN PROGRAMMING Page 2-50 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 203 Assign UA Device Assigns ringing device to be accessed when a Universal Answer(UA) key is pressed or the UA pickup code is dialled. UA assignment is made in MMC 601 Assign Station Group for a group and then the group is entered here. The device type is automatically determined by the directory number(DN) entered. Only one of the above options can be selected. If the ability to ring more than one item(e.g.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 204 Common Bell Control Determines whether the common bell relay contacts have an interrupted or continuous closure when activated. If interrupted is chosen, the relay follows an internal Trunk Line ring pattern of one second closed followed by three seconds open. If assigned dry contact to common bell, common bell relay pairs are assigned as 362.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming MMC 601 ASSIGN STATION GROUP © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 205 Assign Loud Bell Designates the station that controls the loud bell ring output of a MISC module (assigned in MMC 219, Common Relay Service Type). The loud bell will follow the ring cadence of the designated station. Only a station can be assigned to control the loud bell; a station group cannot be assigned.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 206 Barge-In Type Sets the type of barge-in that is permitted. No 0 Barge-in Type NO BARGE-IN Description Barge-in feature is unavailable regardless of a station’s barge-in status. 1 BARGE-IN WITH TONE Barge-in will have an intrusion tone and display at the barged-in on station. 2 BARGE-IN WITHOUT TONE Barge-in is allowed. There is no barge-in tone or display at the barged-in on station and the barging-in station will be muted.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 207 Assign VM/AA Port Enables SLI ports to be designated as NORMAL or VMAA. VMAA ports receive digits designated in MMC 726 VM/AA Options and also receive a true disconnect signal upon completion of a call. Only SLI ports, not key daughter board, support disconnect signal. Do not make VMAA ports data; this will return them to a single line port and stop voice mail integration.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA NORMAL PORT RELATED ITEMS MMC 726 VM/AA OPTIONS MMC 601 STATION GROUP © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 208 Assign Ring Type Provides the flexibility to program single lines to have ICM ringing, Trunk Line ringing and data secure. With the many types of external ringing devices, all configurations can be met. All devices will also have a positive disconnect signal. Do not make VM/AA ports data; this will return them to a single line port and stop voice mail integration. No Ring Type Description 0 ICM RING Follows normal SLI ring cadence.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA ICM RING RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 209 Assign Add-On Module Designates to which phone an add-on module(AOM) is assigned. There is no limit to the number of AOMs that can be assigned in the system. PROGRAM BUTTONS ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right RELEASE Used to advance next MMC HOLD Clears previous entry ACTION PROCEDURE DISPLAY 1.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 210 Customer On/Off per Tenant Allows the system administrator to set in system features on a per-tenant basis. Each system option has a corresponding dialing number, as listed below : All options toggle ON/OFF. No Option 00 DISA PSWD Default OFF Description When ON, a caller must enter extension number and DISA password when they call a DISA trunk.
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CHAPTER 2. MMC Programming No Option OfficeServ 12 Programming Guide/Ed.00 Default 10 OFF HOOK ALM OFF 11 SL SELF RING OFF Description When ON, generates system alarm when a phone maintains off hook condition longer than timer. When ON, generates ring during 10 seconds when a single line phone dials self number and hang up. 12 SGR INC BUSY OFF When ON, generates busy tone when all station group member busy for group call.
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OfficeServ 12 Programming Guide/Ed.00 No 24 Option VOIP MFRALOC CHAPTER 2. MMC Programming Default OFF Description When ON, a MFR assigned for VoIP tandem call when a call incoming from VoIP trunk to another trunk outgoing. 25 NTWK AUTOTMR OFF When OFF, a call duration timer disabled via networking intercom call. 26 USE EURO OFF When ON, a call cost display by euro currency. 27 REDIAL REVW OFF When ON, the CALL LOG review status will be appeared when LNR button is pressed.
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CHAPTER 2. MMC Programming 4. OfficeServ 12 Programming Guide/Ed.00 Repeat steps 2-3 for other options OR Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA SEE DESCRIPTION/SOME OPTIONS ARE DEPEND ON COUNTRY RELATED ITEMS LCR PROGRAMMING MOH PROGRAMMING CID PROGRAMMING DID PROGRAMMING VMAA PROGRAMMING ALARM PROGRAMMING MMC 410 ASSIGN DISA TRUNK Page 2-64 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 211 Door Ring Assignment Designates which station or group of stations will ring when a door box button is pressed. If the ring plan destinations are not input the default ring plan 1 is used. Available Ring Plan inputs are 1 through 6.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA STATION GROUP 500 RELATED ITEMS NONE Page 2-66 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 214 DISA Alarm Ringing Station Assigns the DISA alarm to ring at a specific phone. It is recommended that the person who can clear the alarm also receives the notification. A valid destination can be either a station group or an individual station. The alarm ringing station or group will follow the ring plan time destination.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 217 Traffic Report Option This MMC is used to print a traffic report and select options. The traffic report can be printed upon demand, every hour, at a programmed time of each day, or up to three separate timed shifts. Automatic printing will always clear the totals. When report MANUAL PRINT OUT is selected, the options are : Option Description PRINT AND CLEAR A report is printed and all totals are reset to 0.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 217 Display shows TRAFFIC REPORT 2. Dial 0 for demand or 1 for automatic print OR Press Volume button to select and press RIGHT Soft button TRAFFIC REPORT 3. Dial 0, 1, 2 or 3 for automatic print option OR Press Volume button to select option and press Right Soft button TRAFFIC REPORT 4.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 219 Common Relay Service Type This MMC is used to define the function of the common relay in the baseboard. The relay can be used for one of the following: 0 1 2 3 EXTERNAL PAGE COMMON BELL LOUD BELL NOT USE PROGRAM BUTTONS ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry ACTION PROCEDURE DISPLAY 1.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 220 ISDN Service Type Assign the ISDN service type of single line telephone port. Service consist of BC (Bearer Capability) and HLC(High Layer Capability). No Type Description BC HLC 0 VOICE Voice service Speech 1 FAX 3 G3 FAX service 3.1 KHz Audio FAX G2/G3 2 AUDIO 3.1 3.1 KHz Audio service 3.1 KHz Audio None 3 MODEM MODEM service 3.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 300 Customer On/Off per Station Allows the following features to be enabled on a per-station basis. No 00 Option ACCESS DIAL Default ON Description Determines whether a user can select a trunk or trunk group by dialling its directory number(DN). This selection should be turned to off when using LCR. 01 MICROPHONE ON Allows all 12 and 24 button phones to be used in the speakerphone mode.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming PROGRAM BUTTONS ! ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry ANS/RLS Used to select ALL ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 300 Display shows [201] CUS.ON/OFF 2. Dial station number(e.g., 205) OR [205] CUS.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 301 Assign Station COS Used to assign class of service to each phone. There are 30 different classes of service that are defined in MMC 701, Assign COS Contents. There are 6 ring plans based on the Ring Plan Time in MMC 507 that can apply to the COS. Classes of service are numbered 01-30. Default is COS 01.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming OR Use Volume button to scroll through classes of service and press Left Soft button to return to step 2 5. Enter the next ring plan class of service(e.g., 05) OR Use Volume button to scroll through classes of service and press Right Soft button to move cursor to the next ring plan. OR Use Volume button to scroll through classes of service and press Left Soft button to return to previous step. [205] STN COS 1:05 2:01 3:01 6.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 302 Pickup Groups Allows the assignment of stations into call pickup groups. There is a maximum of 10 pickup groups. An unlimited number of members can belong to each group. Stations can only be in one pickup group at any given time.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA NO PICKUP GROUPS ASSIGNED RELATED ITEMS MMC 107 KEY EXTENDER MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 303 Assign Boss/Secretary Assigns BOSS phones to SECRETARY phones. One BOSS station can have up to and including four SECRETARY stations and one SECRETARY station can have up to and including four BOSS stations. A dedicated BOSS button must be programmed on the SECRETARY phone(s). A dedicated BOSS button must also be programmed on the BOSS phone.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 5. Press Left Soft button to return to step 2 and continue entries OR Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA NONE RELATED ITEMS MMC 722 STATION KEY PROGRAMMING © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 304 Assign Extension/Trunk Use Allows trunk use groups on a per-station use group basis the ability to answer incoming calls, to dial out or to do both. If a station is set to NO Dial, the station will not have the ability to place a call. If the station is set to NO Answer, the station cannot answer an incoming call. Stations are set within the use group number 001-300 and trunks are within the use group number 301-500 at MMC 614.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 4. Press Volume button to select YES/NO option OR Dial 1 for YES or 0 for NO and press RIGHT Soft button to move cursor to ANS option (005) USE (304) Press Volume button to select YES/NO Option OR Dial 1 for YES or 0 for NO and press RIGHT Soft button to return to step 2 (005) USE (304) DIAL:NO DIAL:NO ANS:YES ANS:YES 5.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 305 Assign Forced Code This MMC allows only one of the four options to be selected; the assignment of account code with verification, account code without verification, authorization codes, or none on a per-station basis or on an all-station basis. The system supports 100 authorization codes. The system supports 200 account codes that are verified when account codes verified is selected.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming Press Volume button to select option and press Right Soft button to return step 2 4. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA NONE RELATED ITEMS MMC 707 AUTHORIZATION CODE MMC 708 ACCOUNT CODE © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 306 Hot Line/Off Hook Selection Allows a station the ability to make a predetermined call similar to a ring down circuit, upon the expiration of a timer(see MMC 502 STN TIMERS, Off-Hook Selection Timer). The hotline destination can be a station, a station group, a trunk, a trunk group or an external number. There can be a maximum of 18 digits in the dial string for the external number.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 308 Assign Background Music Source Assigns a background music source to the phones. One music source is in the system and the telephone number is 371. The number 371 can be used both for an internal and an external music source. If ‘NONE’ is selected as a background music source, or if a music source is not connected to the external music source port selected as the background music source, no music will be heard.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA NONE RELATED ITEMS MMC 309 ASSIGN STATION MOH SOURCE MMC 408 ASSIGN TRUNK MOH SOURCE Page 2-86 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 309 Assign Station MOH Source Assigns a Music on Hold source to the phones. Allows the system administrator to select which Music On Hold(MOH) source can be heard on each station. There are four possible selections for each music sources : TONE, NONE, INTERNAL and EXTERNAL(customer-provided MOH source and switch select internal/external). There is a music source selection jumper on the baseboard(switch select internal/external).
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA TONE RELATED ITEMS MMC 308 ASSIGN BACKGROUND MUSIC SOURCE Page 2-88 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 310 LCR Class Of Service Assigns the LCR class of service allowed on a per-station basis. There are eight classes which may be assigned. LCR class of service allows specific users to trunk advance up to a matching LCR class of service programmed in MMC 712.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 312 Allow Caller ID Allows the system administrator or technician to allow or deny CID data to be send or displayed at with LCD phones. PROGRAM BUTTONS ! ! ! ! ! ! VOLUME KEYPAD SOFT SPEAKER HOLD ANS/RLS Used to scroll through options Used to enter selections Move cursor left and right Used to advance next MMC Used to clear previous entry Used to select ALL ACTION PROCEDURE DISPLAY 1.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA RCV : YES SND : YES RELATED ITEMS MMC 119 CALLER ID DISPLAY MMC 425 ASSIGN CALLER ID TRUNKS © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 314 Confirm Outgoing Call Allows the outgoing call restricted by call duration time, disconnect or confirm with tone. No Confirm Type Description 0 NONE No action 1 CONFIRM TONE When a Trunk Line confirm tone time expire, a call user heard system confirmation tone and next a Trunk Line confirm tone time started. 2 DISCONNECT When a Trunk Line confirm tone time expire, a call is disconnected.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA NONE RELATED ITEMS MMC 501 SYSTEM WIDE TIMER © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 315 Customer Set Relocation Customer Set Relocation allows System Administration level or Technician level access to relocate or exchange similar stations in the system without wiring changes (see Allow Table bellow). This program is a one for one exchange with like stations. e.g., Single line to single line, 6 button phone to 6 button phone, etc.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA NONE RELATED ITEMS NONE Page 2-96 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 316 Copy Station/Trunk Use Provides a tool for duplicating station/trunk use assignments in MMC 304 from one station user group to another. This can be done on a per-station use group basis or on all station use groups.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 317 Assign Station/Station Use This MMC is used to allow or restrict stations from making intercom calls to each other within the same tenant. PROGRAM BUTTONS ! ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry ANS/RLS Used to select ALL ACTION PROCEDURE DISPLAY 1.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA DIAL : YES RELATED ITEMS MMC 304 ASSIGN EXTENSION/TRUNK USE MMC 316 COPY STATION/TRUNK USE MMC 428 ASSIGN TRUNK/TRUNK USE MMC 614 STATION/TRUNK USE GROUP © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 318 Distinctive Ringing Allows the technician to select the ring tone heard at a phone when called by a specific station or when a specific trunk rings that phone. There is also a cadence control option to perform a similar function for single line sets. There are eight ring tones available along with a Follow Station(F-STN) option for the phones. There are 5 cadences and a follow station option for SLT’s.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 318 Display shows first station [201] RING TONE 2. Dial trunk or station number(e.g., 701) OR Press Volume button to select trunk or station and press Right Soft button to move cursor [701] RING TONE 3. Dial 1-8 to select ring tone OR Press Volume button to select ring tone and press Right Soft button to move cursor [701] RING TONE 4.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 319 Branch Group Allows the assignment of stations into branch groups. There is a maximum of 30 branch groups. When C.O. line ring is ringing at station assigned the same branch group can answer the incoming call by off hook.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 320 Preset Forward No Answer Allows a technician to assign a default destination for FNA to each station on the system. These destinations may be different for each station or they may be the same. The preset FNA destination will be temporarily overwritten if the station user enters a different FNA destination. If you cancel the new destination, the preset destination will once more be in effect.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 Press Volume button to select call type and press Right Soft button to move cursor 4. Dial call type (0, 1 or 2) OR Press Volume button to make selection and press Right Soft button to return to step 2 [205] PRESET FNA 202 OPT:EXT 5.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 323 Calling Party Number Allows a maximum 16 digits number to be entered and associated with a station or trunk number on a per PRI/BRI basis. When this station makes an outgoing call on this PRI, the maximum 16 digits number entered will be the Calling Party Number sent on this outgoing PRI call. There are 4 tables for system. In case of empty, system use MMC 405 : CO TRUNK NUMBER for the Calling Party Number.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 6. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA EMPTY RELATED ITEMS MMC 405 CO TRUNK NUMBER MMC 419 BRI OPTIONS MMC 834 VOIP H.323 OPTIONS MMC 837 VOIP SIP OPTIONS Page 2-106 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 400 Customer On/Off per Trunk Assigns several options(listed below) on a per-trunk basis. No 0 Options 1A2 EMULATION Default OFF Description When this option is set to ON up to 4 internal stations can participate in a conversation on this trunk by pressing the trunk key.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 400 Display show [701] TRK ON/OFF 2. Dial trunk number(e.g., 704) OR Press Volume button to select trunk OR Press ANS/RLS button for all trunks and press Right Soft button to move cursor to options [704] TRK ON/OFF 3. Dial option number from above list(0-4) OR Press Volume button to select option and press Right Soft button to move cursor [704] TRK ON/OFF 4.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 401 Trunk Line/PBX Line Used to select the mode of the Trunk line. If the PBX mode is chosen, this allows PBX access codes to be recognized, thus allowing more complete toll restriction(call barring). This mode is assigned on a per-trunk basis.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 402 Trunk Dial Type Used to determine the dialling type of each Trunk line. There are three options : 0 : Dual Tone Multi-Frequency(DTMF). 1 : DIAL PULSE(rotary dial) PROGRAM BUTTONS ! ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry ANS/RLS Used to select ALL ACTION PROCEDURE DISPLAY 1.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 403 Trunk Toll Class Assigns toll class level assignments on a per-trunk or all-trunk basis in a day or night condition. The options for toll level will follow either the station class or the class of service defined in MMCs 702, Toll Deny Table, and 703, Toll Allowance Table. The toll classes that are available are listed below with their entry numbers.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 3. Dial ring plan number(1-6) OR Use Volume button to scroll through ring plan numbers and press Right Soft button to move the cursor [704] TOLL CLASS 4. Enter day toll class (e.g., 2 for CLS-B) OR Press Volume button to scroll through toll classes and use Right Soft button to move the cursor [704] TOLL CLASS 1:F-STN 2:F-STN 1:CLS-B 2:F-STN 5.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 404 Trunk Name Allows an 11-character name to be entered to identify an individual trunk. Names are written using the keypad. Each key press selects a character. Pressing the dial keypad key moves the cursor to the next position. For example, if the directory name is ‘SAM SMITH, ’ press the number ‘7’ four times to get the letter ‘S’. Now press the number ‘2’ once to get the letter ‘A’.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 404 Display shows [701] TRUNK NAME 2. Dial trunk(e.g., 704) OR Press Volume button to select trunk and press Right Soft button to move the cursor [704] TRUNK NAME 3. Enter trunk name using the procedure described above Press Right Soft button to return to step 2 [704] TRUNK NAME TELECOMS 4.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 405 Trunk C.O. Telephone Number Allows an 11-digit number to be entered to identify an individual trunk. Numbers are written using the keypad. Each press of a key selects a digit. Pressing the desired key moves the cursor to the next position. For example, if the directory number is 426-4100, press the number 4 once to get the number 4. Now press the number 2 once for number 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 405 Display shows [701] CO TEL NO. 2. Dial trunk(e.g., 704) OR Press Volume button to select trunk and press Right Soft button to move the cursor [704] CO TEL NO. 3. Enter trunk number using the procedure described above [704] CO TEL NO. 3054264100 4.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 406 Trunk Ring Assignment Enables ringing to a specific station or to a group of stations when incoming calls are received. This MMC controls ring plan destinations for ring down trunks. If the ring plan destinations are not input the default ring plan is ring plan 1. Station group 500 is default in Ring Plan 1.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 5. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA ALL TRUNKS RING DEFAULT OPERATOR GROUP RELATED ITEMS MMC 202 CHANGE FEATURE PASSCODES MMC 507 ASSIGN RING PLAN TIME MMC 601 ASSIGN STATION GROUP Page 2-118 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 407 Forced Trunk Release Provides a positive forced trunk release to a specific trunk or all trunks in the event of a trunk lock-up. PROGRAM BUTTONS ! ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry ANS/RLS Used to select ALL ACTION PROCEDURE DISPLAY 1.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 408 Assign Trunk MOH Source Allows the system administrator to select which Music On Hold (MOH) source can be heard on each trunk. There are three selections: TONE, NONE and one of the customer-provided MOH sources connected to the system. The default directory number of the MOH source is 371.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 409 Trunk Status Read Allows the status of trunks to be read in a format that will enable the servicing personnel to quickly identify the ownership and position of a trunk. This is a readonly MMC.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 4. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA FOLLOW TRUNK RELATED ITEMS MMC 400 CUSTOMER ON/OFF PER TRUNK MMC 401 Trunk Line/PBX LINE MMC 402 TRUNK DIAL TYPE MMC 403 TRUNK TOLL CLASS MMC 404 TRUNK NAME MMC 406 TRUNK RINGING ASSIGNMENT MMC 408 ASSIGN TRUNK MUSIC ON HOLD SOURCE MMC 410 ASSIGN DISA TRUNK Page 2-122 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 410 Assign DISA Trunk Allows the system the ability to have Direct Inward System Access(DISA). Because there is a possibility that unauthorized calls will be made via this feature, several safeguards have been added. The end user must be informed of these to prevent unnecessary service calls. DISA can lockout when a predetermined number of invalid consecutive calls are attempted.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 4. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA ALL TRUNKS NORMAL RELATED ITEMS MMC 500 SYSTEM-WIDE COUNTERS MMC 507 ASSIGN RING PLANS Page 2-124 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 414 PRS Signal Used on a per-trunk basis to define if a Trunk line is to be either a Metering Pulse Detection(MPD) or a Polarity Reversal Signal(PRS) trunk. A Metering Pulse Trunk will detect a C.O provided metering pulse. A Polarity Reversal trunk will detect the line reversal signal which may be provided by the Trunk Line When the other party answers the outgoing call or the outside party clears the call.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 3. Dial 0 for PRS 1, 1 for PRS 2, 2 for PRS 3 or 3 for MPD or 4 for NORMAL OR Press Volume button to scroll through options and use LEFT or Right Soft button to return to step 2 [702] TRK PRS PRS 2 4. Press Transfer button and enter to save and exit OR Press Speaker button to save and advance to next MMC DEFAULT DATA NORMAL(NONE) RELATED ITEMS MMC503 TRUNK-WIDE TIMER Page 2-126 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 415 Report Trunk Abandon Data Allows the system administrator or technician to enable or disable the reporting of abandoned Trunk Line calls for which CID, CLIP information has been collected on a per-trunk basis. There are two options for this MMC as follows : No 0 Report Type REPORT : NO Description Abandoned call records for incoming calls with CID information will not be printed on SMDR or stored in the system call abandon list.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 Use Volume button to select option and press Right Soft button to return to step 2. 4. Press Transfer button and enter to save and exit OR Press Speaker button to save and advance to next MMC DEFAULT DATA ALL TRUNKS REPORT : YES RELATED ITEMS MMC 725 SMDR OPTIONS MMC 425 ASSIGN CALLER ID TRUNKS Page 2-128 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 418 BRI Card Restart Enables any changes you make in MMC 419 (BRI Option) or MMC 423 (S/T Mode) and applies them, as appropriate, to BRI card that you restart. PROGRAM BUTTONS ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC ACTION PROCEDURE 1. 2. 3. 4. 5.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 419 BRI Options Assigns several options on a per-BRI basis and there are different options depending on whether the BRI is programmed as a trunk or station in MMC 423. OPTIONS FOR BRI PORTS PROGRAMMED AS TRUNKS No 0 Option Description CHANNEL When this option is set to YES, the system will place calls on any free channel ANY of that BRI if the channel chosen by the user is busy.
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OfficeServ 12 Programming Guide/Ed.00 No 5 Option CHAPTER 2. MMC Programming Description NB PLAN Used to select the type of the Calling Party Number Plan to send to the UNKNOWN Unknown numbering plan ISDN ISDN numbering plan(CCITT E.163-164) DATA Data numbering plan(CCITT X.121) TELEX Telex numbering plan(CCITT F.69) NATIONAL National standard numbering plan PRIVATE Private numbering plan EXTEN Local numbering plan network.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 3. Select option item. OR Press Volume button to select option item and Press Right Soft button. [702] BRI-TRK CHANNEL ANY:NO [702] BRI-TRK BRI MODE:P-M MSN [702] BRI-TRK DLSEND :OVERLAP [702] BRI-TRK CLIP TABLE :NONE [702] BRI-TRK NB TYPE:UNKNOWN 4. Select option. OR Press Volume button to select BRI station and Press Right Soft button. [702] BRI-TRK 5. Dial BRI station number(e.g.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA For BRI Ports programmed as Trunks : ! CHANNEL ANY : YES ! BRI MODE : P-P DDI ! DLSEND : OVERLAP ! CLIP TABLE : NONE ! NB TYPE : NATIONAL ! NB PLAN : ISDN For BRI Ports programmed as Stations : ! CHANNEL ANY : YES ! POWER FEED : NO RELATED ITEMS MMC 323 CALLING PARTY NUMBER MMC 405 CO TRUNK NUMBER MMC 421 MSN DIGITS MMC 423 S/T MODE MMC 714 DID NAME AND NUMBER TRANSLATION © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 421 MSN Digit Provides a method of assigning an incoming MSN call to a specific station. If any entry in MSN DIGIT TABLE matches an incoming call’s called party number, either the specific station is alerted, if it is programmed to accept the call, or the call is cleared if it is programmed to reject the call.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 421 Display shows [701] MSN DGT (1) DGT: 2. Enter trunk number(e.g., 704) OR Press Volume button to scroll through ISDN PORT and press Right Soft button to move cursor [704] MSN DGT (1) DGT: 3. Enter the location 1-8(e.g., 4) OR Press Volume button to select location and press Right Soft button to move cursor [704] MSN DGT (4) DGT: 4. Enter digits to be translated(e. g.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 422 Trunk COS Used to assign a class of service to each trunk during one of the 6 different ring plans available. There are 30 different classes of service that are defined in MMC 701 Assign COS Contents. Classes of service are numbered 01-30. Trunk COS applies on Tandem connections.
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OfficeServ 12 Programming Guide/Ed.00 4. 5. Enter the next ring plan class of service (e.g., 05) OR Use Volume button to scroll through classes of service and press Right Soft button to return to step 2 OR Use Volume button to scroll through classes of service and press Left Soft button to return to the previous step. CHAPTER 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 423 Station/Trunk Mode Allows the technician to select whether a BRI circuit is a station port or a trunk port. Port Mode Description TRUNK The BRI trunk port use ISDN trunk. STATION The BRI trunk port use for ISDN phone.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 424 BRI S0 Mapping This MMC assigns an ISDN terminal number to a BRI station port. PROGRAM BUTTONS ! ! ! ! VOLUME KEYPAD SOFT SPEAKER Used to scroll through options Used to enter selections Move cursor Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 424 Display shows first terminal number [8701]S0 MAPPING 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 425 Assign Caller ID Trunks Allows the system administrator or technician to activate analog loop trunk Caller ID on a per-trunk basis. Activating Caller ID will delay the incoming ring indication at the operator by two ring cycles to allow for the collection of the calling party data. Each trunk has the following options : No Option Description 0 NORMAL This is not a Caller ID trunk. 1 CID TRUNK This is a Caller ID trunk.
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OfficeServ 12 Programming Guide/Ed.00 Press Volume button to select an option and press Right Soft button to return to step 2. CHAPTER 2. MMC Programming [702] CID TRUNK CID TRUNK 4. Press Transfer button and enter to exit OR Press Speaker button to save and advance to next MMC DEFAULT DATA ALL TRUNKS ARE CID TRUNK RELATED ITEMS MMC 501 SYSTEM TIMERS MMC 728 CID TRANSLATION TABLE © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 426 Trunk Gain Control Allows loss levels to be adjusted on a per trunk basis. There are two adjustments available in this MMC. ‘TX’ is the transmit level adjustment of the trunk to the station. ‘RX’ is the receive level adjustment of the station to the trunk. See the Trunk Gain Setting Tables for level option definitions.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 428 Assign Trunk/Trunk Use This MMC is used to allow or restrict trunks from making outgoing calls to each other within the same system. PROGRAM BUTTONS ! ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry ANS/RLS Used to select ALL ACTION PROCEDURE DISPLAY 1.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA DIAL : YES RELATED ITEMS MMC 304 ASSIGN EXTENSION/TRUNK USE MMC 316 COPY STATION/TRUNK USE MMC 317 ASSIGN STATION/STATION USE MMC 614 STATION/TRUNK USE GROUP Page 2-144 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 434 Connection Status This read only MMC will confirm the connection status of stations or trunks. Display status actually displays the status of a station or trunk at the time requested. If a conference is in progress with the selected trunk or station the display will show one of the conference parties and an arrow("). The technician or system administrator can then display the next parties in the conference.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 Display trunk status in conference. 1. Press Transfer button and enter 434 DISPLAY STATUS 201 IDLE 2. Enter station or trunk number. Display shows connection status DISPLAY STATUS 3. Press Right Soft button to display the next station or trunks involved DISPLAY STATUS 4. Enter another station or trunk OR Press transfer to exit DISPLAY STATUS 702 702 216 227 ,215 " 216 " 702 ,227 " Display status no connection. 1.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming Display connection status with trunk or station number in maintenance busy. 1. Press Transfer button and enter 434 DISPLAY STATUS 201 IDLE 2. Enter station or trunk number Display show connection status DISPLAY STATUS 3. Enter another station or trunk OR Press transfer to exit DISPLAY STATUS 704 704 MADE BUSY MADE BUSY DEFAULT DATA NONE RELATED ITEMS MMC 108 STATION STATUS MMC 409 TRUNK STATUS © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 436 Trunk TMC Gain Allows loss levels for analog trunks to be adjusted on a per trunk basis. There are two adjustments available in this MMC. ‘TX’ is the transmit level adjustment of the trunk to the station. ‘RX’ is the receive level adjustment of the station to the trunk. This MMC is not to correct low volume. To be used with the support of Samsung Electronics Co. local distributor.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA TX : +0.0 RX : +0.0 RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 500 System-Wide Counters Used to set the values of the system counters. The counters are listed below with a brief description of each. No Counter Default Description 0 ALARM REM. CNTER 5 The number of times that an alarm reminder will ring a 1 AUTO RDL COUNTER 3 station before cancelling. RANGE=1-99. The number of times the system will redial an outside number after the auto redial feature has been activated. RANGE=1-99.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA SEE DESCRIPTION RELATED ITEMS NONE Page 2-152 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 501 System Timers Allows the technician to adjust individual timers as necessary. TIMER TABLE Timer Name ALARM TIME Default Range Unit 100 0-2500 MIN Description This is the time the system alarm key will start ringing after the alarm key has been silenced. ALERT TONE TIME 1000 100-2500 This timer sets the duration of the attention MSEC tone preceding a call to a phone in the Voice Announce or Auto Answer mode.
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CHAPTER 2. MMC Programming Timer Name CO CONFIRM TIME OfficeServ 12 Programming Guide/Ed.00 Default 3 Range Unit 0-250 MIN Description According to MMC 314 CO CONFIM type, the outgoing call will be disconnected after this timer or the outgoing caller will hear the confirm tone every this time. CO-CO 20 1-250 MIN DISCONNECT This timer monitors the duration of an unsupervised conference; when it expires, both trunks are disconnected.
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OfficeServ 12 Programming Guide/Ed.00 Timer Name Default HOK FLASH MIN TM 70 CHAPTER 2. MMC Programming Range Unit Description 20-2500 This timer monitors the duration of a hook MSEC switch flash to ensure that the flash is valid and not a line noise or an accidental hook switch bounce SHORTEST duration. HOOK OFF TIME 300 20-2500 MSEC This timer controls the time before dial tone is sent to a single line station.
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CHAPTER 2. MMC Programming Timer Name PAGE TONE TIME OfficeServ 12 Programming Guide/Ed.00 Default 500 Range Unit Description 100-2500 This timer controls the duration of tone burst MSEC heard over the page prior to the page announcement. PARK RECALL TIME 45 0-250 SEC This timer controls the duration of time a call is parked before recalling to the call park originator.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming Certain timers are disabled when the value is ‘0’. PROGRAM BUTTONS ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 501 Display shows first timer value ALARM TIME 2. Press Volume button to select timer and press Right Soft button to move cursor KMMC LOCK OUT TM 3.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 502 Station-Wide Timers Allows certain station timer values to be changed on a per-station basis or for all stations. No 0 Timer Name NO ANS FWD Description This timer controls how long the station will ring before Forward on No Answer takes place.(015 sec) 1 DTMF DUR. This timer governs the duration of DTMF digits which are transmitted to an external VMS system port.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 3. Enter new value(must be three digits) via dial keypad(e.g., 020) System will return to step 2 [205] NO ANS FWD 4. Dial timer number from above list(e.g., 1) OR Press Volume button to select and press Right Soft button to move cursor [205] DTMF DUR. 5. Enter new timer value(must be four digits, e.g., 0200) System returns back to step 2 [205] DTMP DUR. 015 SEC"020 0100 MS"_ 0100 MS"0200 6.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 503 Trunk-Wide Timer Allows certain trunk timer values to be changed on a per-trunk basis or for all trunks. It is not advisable to change these values, with the exception of trunk Flash Time, without assistance from Technical Support. Timer Name ANS.BAK TM Description ANSwer BAcK TiMe. This timer is used for certain types of E&M signaling and does not affect normal CO lines.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 503 Display shows [701] ANS.BAK TM 0600 MS" 2. Dial trunk number(e.g., 704) OR Press Volume button to select trunk and press Right Soft button to move cursor OR Press ANS/RLS button to select all trunks [704] ANS.BAK TM 0600 MS" 3. Dial timer number from the list OR Press Volume button to select timer and press Right Soft button to move cursor [704] DTMF DUR. 0100 MS"_ 4.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 504 Pulse Make/Break Ratio Allows the ability to change the value of pulses per second and the duration of the make/break time. This will only affect rotary dial trunks. 0 : Make/Break Ratio(01-99) 1 : Pulse Per Second(10 or 20) PROGRAM BUTTONS ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC ACTION PROCEDURE DISPLAY 1.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 505 Assign Date And Time Allows the system date and time to be set. This will set the system-wide clock. Display Meaning Range YY Year 00-99 MM Month 01-12 DD Date 01-31 W Day 0-6(0 : SUN, 1 : MON, 2 : TUE, 3 : WED, 4 : THU, 5 : FRI, 6 : SAT) HH Hour 00-23 MM Minute 00-59 PROGRAM BUTTONS ! ! KEYPAD SPEAKER Used to enter selections Used to advance next MMC ACTION PROCEDURE DISPLAY 1.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 506 Tone Cadence Provides the ability to customize the tone cadence on a system-wide basis. The system can provide eleven types of tone and three types of tones provided from Central Office or PBX system can be detected. Please call Technical Support before changing any cadences as some systems may require default settings. Tone Type Description BUSY TONE The called station is busy.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 2. Dial tone number from above list(00-13, e.g., 09) OR Press Volume button to select tone, press Left Soft button and advance to step 3 TRANSFERER TONE INTERRUPT TONE 3. Dial tone option 0 for CONTINUOUS or 1 for INTERRUPT OR Press Volume button to select tone control and press Right Soft button to advance step 4 OR Press Left Soft button to return to step 2 TRANSFERER TONE 4.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 RELATED ITEMS NONE Page 2-166 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 507 Assign Ring Plan Time Use this MMC to program Ring Plans time settings. Ring Plans provide six separate ringing destinations based on day of the week and time of day. The start time within a plan is the time the system will switch from one ringing destination to the next. The end time is the time the system will switch from that plan to the previous plan.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 PROGRAM BUTTONS ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 507 Display shows RING PLAN (SUN:1) 2. Dial day number(0-6, e.g., 3) OR Press Volume button to select day Press Right Soft button to advance cursor to step 3 RING PLAN (WED:1) 3.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 508 Call Cost Allows the system administrator to set the Call Cost attributes generated by the system during a call. This information can be displayed on the phone LCD during a call or as an SMDR record. No Display 0 UNIT COST PER MP Description When the system is installed to receive MP on a C. O. outgoing call. It is used for generating total call cost by multiplying it by the number of pulses. Allows a maximum value of 9999.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 4. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA UNIT COST PER MP : 100 PERCENT CALL COST RATE : 100 PERCENT RELATED ITEMS MMC 110 STATION ON/OFF : CALL COST OPTION Page 2-170 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 510 SLI Ring Cadence Provides the ability to customize the ring cadence for single line ports on a systemwide basis. There are 5 cadences available. Please call Technical Support before changing any cadences as some peripheral systems may require default settings. No Ring Type Description 1 STN RING This is the cadence intercom calls will ring at. 2 TRK RING This is the cadence trunk calls will ring at.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA [Unit : milliseconds] Ring Type On Off On Off STN RING 0400 0200 0400 3000 TRK RING 1000 3000 1000 3000 DOOR RING 0400 0100 0400 2000 ALM RING 0200 0200 0200 2000 CBK RING 0200 0200 0200 4000 RELATED ITEMS NONE Page 2-172 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 512 Holiday Assignment This MMC defines up to 60 holiday dates throughout the year. The system will override the normal ring plan for these days and remain in the ring plan associated with the holiday. Dates are entered in a month day format. For example July 4th would be 0704. One ring plan applies to all holidays.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA NO HOLIDAY ASSIGNED FOLLOW RING PLAN 1 RELATED ITEMS MMC 507 ASSIGN RING PLAN TIME Page 2-174 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 514 Tone Source This program is assigned external tone source instead of system tone. There are 7 types of tone for external tone source.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA TONE RELATED ITEMS NONE Page 2-176 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 515 Assign Daylight Saving Date Allows the Technician to program the start dates and end dates of daylight saving time on a system for the current year and the next 9 years. System will automatically add 1 hour to the system clock at 02.00(2.00 a.m.) on the Start date and subtract 1 hour from the system clock at 02.00(2.00 a.m.) on the End date.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA NONE RELATED ITEMS MMC 505 DATE AND TIME MMC 861 SYSTEM OPTIONS : AUTO UPDATE TIME Page 2-178 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 600 Assign Operator Group Used to assign an operator group for each ring plan. PROGRAM BUTTONS ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 600 Display shows OPERATOR GROUP 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 601 Assign Station Group This MMC is used to build all station groups. There are 10 programmable groups available in a OfficeServ 12 system. The options for setting up these groups are as follows : No 0 Option / Description TYPE : This is the type of group you are creating and can be one of the following : 0 NORMAL : Used to assign stations in a ring group. The members can be stations, common bell contacts.
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OfficeServ 12 Programming Guide/Ed.00 No 4 CHAPTER 2. MMC Programming Option / Description NEXT PORT : This is the station or group number that callers will also ring at if the OVERFLOW feature has been programmed. The OVERFLOW DESTINATION can be defined as : 1 COMMON BELL There are up to 1 on OfficeServ 12 system. Because there is a common bell port on each MISC card. 2 RING OVER PAGE The ROP port can be defined as the NEXT port. 3 STATION OR STATION GROUP.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 3. Dial feature option number(0-7, e.g., 0) OR Press Volume button to scroll options and press Right Soft button to move cursor [505] STN GROUP 4. DIAL group type(e.g., 1) OR Press Volume button to make selection Press Left Soft button to move cursor to TYPE 5. Dial feature option number(0-6, e.g., 1) OR Press Volume button to scroll options and press Right Soft button to move cursor [505] STN GROUP 6. Dial ring option(0-2, e.g.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 602 Station Group Name Allows the system administrator or technician to enter an 11-character name to identify an individual station group. Names are written using the keypad. Each press of a key selects a character. Pressing the next key moves the cursor to the next position. For example, if the directory name is ‘SAMSUNG,’ press the number ‘7’ four times to get the letter ‘S’. Now press the number ‘2’ once to get the letter ‘A’.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 PROGRAM BUTTONS ! ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry A Acts as toggle between upper case and lower case ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 602 Display shows [500] SGR NAME 2. Dial group number(e.g.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 603 Assign Trunk Group Allows the assignment of trunks to a specific trunk group or to several trunk groups. This is very useful in the programming of LCR when more than one trunk is to be in several dialling plans. There are two different modes of operation : (1) sequential and (2) distribute. There are 10 programmable trunk groups with up to 30 members per group. One trunk can appear in more than one trunk group.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 5. Enter valid trunk number(e.g., 701) OR Press Volume button to make selection and press Right Soft button to return to step 2 [9] TRK GROUP MEMBER 01:701 6. Repeat steps 1-5 to remove trunk from group 9 if necessary 7. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA ALL LOOP/ISDN TRUNKS : 9 ALL TIE TRUNKS : 801 ALL VOIP NETWORKING TRUNKS : 803 ALL VOIP H.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 604 Assign Station To Page Zone Allows the technician to assign a phone to any of the five internal paging zones. Each page zone can have up to 16 members. A phone may be assigned to more than one zone. Page zone(*) will page all external page zones as well as all phones that are members of page zone 0.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 605 Assign External Page Zone Determines which relays will close when one of the four external page zones is accessed. One external page port and one optional port are located on the the base board. The page relay has default DNs of 361. Optional relay has 362.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA NONE RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 606 Assign Speed Block Provides a means of adding or deleting speed dial blocks to the system or an individual phone. With the ability to delete a block or blocks of speed dial, it will not be necessary to waste these on such items as voice mail, DPIMs or stations that do not require the ability to use speed dial. The Free List will show how many bins are left to be assigned.
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OfficeServ 12 Programming Guide/Ed.00 5. Enter valid number for bins (e.g., 0-5 for EXT or 00-50 for SYSTEM) OR Press Volume button to make selection OR Press Hold button to delete bin(s) CHAPTER 2. MMC Programming FREE LIST:20 EXT205:5 6.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 608 Assign Review Block Provides means of adding or deleting CID review blocks to an individual phone. With the ability to delete a block or blocks of CID review, it will not be necessary to waste these on such items as voice mail, DPIMs or for phones that do not have displays. The free list will show how many bins are left to be assigned. The system has 2000 total bins. Each phone may be assigned a maximum of 50 bins.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 609 Call Log Block Provides means of adding or deleting Call LOG blocks to an individual phone. With the ability to delete a block or blocks, it will not be necessary to waste these on such items as voice mail, DPIMs or for phones that do not have displays. The free list will show how many bins are left that be assigned. The system has 2000 total bins. Each phone may be assigned a maximum of 50 bins.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 611 Allow Text Messaging This program allows you to send a text message to a busy station or during an OHVA. Up to 100 stations can be set to the system. PROGRAM BUTTONS ! ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear entry TRANSFER To exit programming ACTION PROCEDURE DISPLAY 1.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 612 Allow Group Conference This program allows a station to use the Group conference call feature. Up to 100 stations can be allowed in the system. Each user can have up to 5 pre programmed conferences.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 614 Station/Trunk Use Group This program allows you to set a call group in which each station or Trunk line is included. It is useful if you want to limit a call between stations, outgoing calls through a Trunk line, or call-pickup.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA ALL STATIONS : 001 ALL TRUNKS : 301 RELATED ITEMS MMC 304 ASSIGN EXTENSION/TRUNK USE MMC 316 COPY STATION/TRUNK USE MMC 317 ASSIGN STATION/STATION USE MMC 428 ASSIGN TRUNK/TRUNK USE © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 615 MGI Group This optional program sets designated MGI ports for specific services. This allows ‘grading’ of MGI card for traffic conditions. The MGI ports can be segregated into groups. Keep in mind that any entries made here can be ineffective, if conflicting entries exist in MMC616.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 615 Display shows the first available option USER: LOCAL ITP 2. Press Volume button to select an user type Press Right Soft button to move cursor USER: LOCAL ITP 3. Press Volume button to select an option and press Right Soft button to move cursor USER: LOCAL ITP 4.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 616 MGI User This optional program selects which specific MGI ports will be dedicated on a perport basis for IP station/trunk devices. If this MMC is not utilized, allocation of MGI ports will be controlled by MMC615. By defining dedicated MGI port usage, the IP station/trunk selected will always use the port programmed.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA NONE RELATED ITEMS MMC 615 MGI GROUP MMC 616 MGI USER MMC 834 H.323 OPTIONS MMC 837 SIP OPTIONS MMC 838 PRIVATE IP ADDRESSES MMC 840 IP SET INFORMATION MMC 841 SYSTEM IP OPTIONS © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 700 Copy COS Contents This MMC allows the technician to duplicate a class of service to make it easier to have multiple similar classes of service. PROGRAM BUTTONS ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC ‘F’ KEY Used to advance MMC 701 ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 700 Display shows COPY COS ITEMS 2.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 701 Assign COS Contents Similar to MMC 700 but does not allow a copy command. This MMC is primarily used for creating a new class of service. If the unsupervised conference feature is allowed, a programmed CONF key must be available to allow re-entry into a conference call. There are 30 classes of service available. This MMC is divided into 4 categories.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 701 Display shows COS CONTENTS(01) 2. Dial COS(e.g., 06) OR Press Volume button to select COS number and press Right Soft button to move cursor COS CONTENTS(06) 3. Dial COS contents categories. (e.g., 1 for usable feature) OR Press Volume button to select COS categories and press Right Soft button to move cursor COS CONTENTS(06) 4. Dial COS usable feature option(e.g.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 702 Toll Deny Table Provides a way to make toll restriction(call barring) very easy and flexible. There are 500 entries allowed in the deny and each entry index can be assigned to a class of service. Each index can have up to 12 digits. With the use of wild cards(MMC 704 Assign Wild Character), more flexibility can be built into toll restriction.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 Enter a 1 for YES or 0 for NO and press Right Soft button to store and return to step 1 OR Press Left Soft button to return to step 2 5. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA ALL ENTRIES ARE SET TO 0 RELATED ITEMS MMC 301 ASSIGN STATION COS MMC 701 ASSIGN COS CONTENTS MMC 703 TOLL ALLOWANCE TABLE MMC 704 ASSIGN WILD CHARACTER Page 2-208 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 703 Toll Allowance Table Provides a way to make toll restriction very easy and flexible. There are 250 allowable entries in the allow table for a OfficeServ 12 system and each entry index can be assigned to a class of service. Each index can have up to 12 digits. With the use of wild cards(MMC 704 Assign Wild Character), more flexibility can be built into toll restriction. There are six toll levels, B to G, that are programmable.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 Enter a 1 for YES or 0 for NO and press Right Soft button to store and return to step 1 OR Press Left Soft button to return to step 2 5. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA ALL ENTRIES ARE SET TO 0 RELATED ITEMS MMC 301 ASSIGN STATION COS MMC 701 ASSIGN COS CONTENTS MMC 702 TOLL DENY TABLE MMC 704 ASSIGN WILD CHARACTER Page 2-210 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 704 Assign Wild Character Provides flexibility to toll restriction(call barring) when a specific numbering plan is so desired. There are only three entry tables but more than one digit can be assigned per table if needed.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 705 Assign System Speed Dial Enables the assignment of system speed dialling numbers. There are up to 500 entries available for programming(see MMC 606). Each speed dial number consists of a trunk or trunk group access code followed by a separator and up to 24 digits to be dialled. These dialled digits may consist of 0-9, and #. If the system recognises a valid trunk or trunk group access number, it will automatically insert the separator.
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OfficeServ 12 Programming Guide/Ed.00 5. If you want to save the speed dial number and name data to the MMC 728 CID translation table, Press ANS/RLS button and dial 1 for YES. (The speed dial name must be exist) CHAPTER 2. MMC Programming SYS SPEED DIAL ADD CLI XLT ?NO 6. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA NONE RELATED ITEMS MMC 606 ASSIGN SPEED BLOCK MMC 706 SYSTEM SPEED DIAL BY NAME MMC 728 CLIP NAME TRANSLATION © SAMSUNG Electronics Co.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 706 System Speed Dial By Name Allows an 11-character name to be entered for each system speed dial location. This name enables the speed dial number to be located when using the directory dial feature. The directory dial feature allows the display phone user to select a speed dial location by scanning its name. Names are written using the keypad. Each press of a key selects a character.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming PROGRAM BUTTONS ! ! ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry TRANSFER Used to exit MMC ANS/RLS Used to save the speed dial number and name to the MMC 728 CID translation table. ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 706 Display shows SYS SPEED NAME 500: 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 707 Authorization Code Enables the authorization feature on a per-class of service selection. There are 100 available entries. Authorization codes can be up to 4 to 10 digits. PROGRAM BUTTONS ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry ACTION PROCEDURE DISPLAY 1.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 708 Account Code Enables the account code entry feature. There are 200 available entries. PROGRAM BUTTONS ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 708 Display shows ACCOUNT CODE 2. Dial code index number(e.g.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 709 Toll Pass Code/Special Code Table This MMC provides a means to program three trunk code tables as described below : Code Type PBX CODE Description This table contains up to five entries and is used to identify the trunk access codes needed for toll restriction to be properly applied when the system is used either behind a PBX or with CENTREX-supplied dial tone.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 3. Enter index number(e.g., 3) OR Press Volume button to make selection and press Right Soft button to move cursor TOLL OVERRIDE 4. Enter via dial keypad the desired access/ feature code(e.g., 911) Press Right Soft button to enter and return to step 3 and enter more entries TOLL OVERRIDE 3:_ 3:911 5.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 710 LCR Digit Table The LCR DIGIT TABLE contains all numerical digits for the completion of outgoing call placement. This table works in conjunction with LCR ROUTE TABLE, LCR TIME TABLE and LCR MODIFY DIGITS TABLE. There is a maximum 2000 with a digit string length of 10 numerical digits. This system automatically maintains entered digit strings in numerical order. The characters * and # are also accepted for use with feature codes.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA NONE RELATED ITEMS MMC 712 LCR ROUTE TABLE © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 711 LCR Time Table This table gives the flexibility to the system, through the LCR ROUTES, to allow calls placed at any given time of day to use the least cost trunk route that is available. When LCR ROUTE ADVANCE is allowed, it is possible for calls to be placed on more expensive trunks on any given time of day. There are four possible time entries per day ; the start time of the next time period is the end time of the previous time period.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA NONE RELATED ITEMS MMC 712 LCR ROUTE TABLE © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 712 LCR Route Table The LCR ROUTE TABLE is responsible for selecting a specific trunk group in the completion of an outward bound call. This table works in conjunction with LCR DIGIT TABLE, LCR TIME TABLE, LCR COS TABLE and LCR MODIFIED DIGITS TABLE. After you dial a valid digit string, the system uses the LCR ROUTE TABLE to select a specific predetermined trunk group. There is a maximum number of 32 routes available.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 5. Dial TRUNK GROUP access code(e.g., 801) OR Press Volume button to selected access code and press Right Soft button to move cursor LCR ROUTE (05:2) 6. Dial MODIFY DIGITS index number(e.g.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 713 LCR Modify Digit Table This program entry is also referred to as Outgoing dial Rules. This will give the system the ability to add or delete a digit string or singular digit if needed to complete a call. A perfect example is the adding of a digit ‘1’ An advantage is to insert a common carrier network access code of 1010288.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 4. Enter digits to be inserted(e.g., 10288) OR Press Right Soft button to skip step or to store information and advance to next step LCR MODIFY (005) 5. Enter digits to be appended(e.g., 45678) OR Press Right Soft button to skip step or to store information and return to step 2 LCR MODIFY (005) I:10288_ A:_ 6.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 714 DID Number And Name Translation Assigns an incoming DID call to a specific ring plan destination. It also provides a call waiting option, if needed, so that a second incoming DID call can be received. The table is also used to define which MOH source a caller to that DID number will hear when placed on hold. An 11 character name can be added to the number. There are a maximum of 999 entries.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming ‘A’. Continue selecting characters from the table below to complete your message. Pressing A button changes the letter from upper case to lower case. When the character you want appears on the same dial keypad key as the previous character, press the Volume Up button to move the cursor to the right. Count 1 2 3 4 5 DIAL 0 < > .
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 OR Press Volume button to make selection and press Right Soft button to move cursor 3. Enter digits to be translated(e.g., 5065) via dial keypad and press Right Soft button to move cursor DID DIGIT 4. Enter the MOH source for this entry. OR Press Volume button to select option and press Right Soft button to return to step 3 above DID DIGIT 5. Enter station or group number for each Ring Plan destination via dial keypad.(e.g.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA Index DIGIT 1-6 CW MC DC NAME 001 2*** B N 99 0 NONE 002 3*** B N 99 0 NONE 003 5*** B N 99 0 NONE 004 8*** B N 99 0 NONE RELATED ITEMS TRUNK PROGRAMMING © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 715 Programmed Station Message Allows custom messages to be programmed or default messages to be changed. Messages are written via the keypad. Each press of a key will select a character. Pressing a different key will move the cursor to the next position. For example, if the message is ‘Sunbathing,’ press the number ‘7’ four times to get the letter ‘S’. Now press the number ‘8’ twice to get the letter ‘U’.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming PROGRAM BUTTONS ! ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry A Toggles from upper case to lower case ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 715 Display shows PGM.MESSAGE (01) GIVE ME THE CALL 2. Enter index number(e.g.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 716 UK LCR Options This MMC provides U.K. LCR options as described below. No Option Description 0 NETWORK CODE This table is used to network access code when the call is routed to the secondary network. This table contains up to 16 entries. Each code has 4 digits maximum in length and use option for None, CCC, PIN or Both.(Default : all codes are empty and all use options are none) 0 NONE This code doesn’t use.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 716 Display shows NETWORK CODE 2. Enter option number(0-3) via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor NETWORK CODE 3. Enter entry number(01-16) via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor NETWORK CODE 4.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 718 MY Area Code This MMC defines the home area code and country code. This information is used for caller ID and ISDN calls in defining the area code on incoming calls. This MMC removes the local area code to allow callback without digit modifications in LCR.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 720 Copy Key Programming Provides a tool for duplicating key assignment from one phone to another. This can be done on a per-station basis or on all stations, but not on a group of stations. One limitation is that the original and target phones must be of the same type(e.g., same number of buttons).
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 721 Save Station Key Programming Provides a service tool which will minimize the accidental loss of programmable buttons on the phones. The method of operation is simple, first the data is saved and then the station can be replaced with another station type or the keys can be reprogrammed to other features. Once testing or replacement is completed, the data can be restored to the individual station, providing the same type is in place.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 722 Station Key Programming Allows the customizing of programmable buttons on specific electronic phones, AOM, or 64 button module on the system. For phones, buttons 1 and 2 are set as CALL buttons by default. For AOM’s and 64 button DSS box’s all buttons are set as DS keys by default. Features are entered via dial keypad keys by pressing the dial keypad number the required number of steps to select the feature.
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CHAPTER 2. MMC Programming ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! Page 2-240 OfficeServ 12 Programming Guide/Ed.
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OfficeServ 12 Programming Guide/Ed.00 ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! CHAPTER 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 722 Display shows [201] KEY (MAST) 2. Enter selected station number(e.g., 205) OR Press Volume button to select station and press Right Soft button to move cursor [205] KEY (MAST) 3. Enter selected key number(e.g., 18) OR Press Volume button to select key number and press Right Soft button to move cursor [201] KEY (MAST) 4.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 723 System Key Programming This MMC is much like MMC 722, Station Key Programming. The main difference is that this MMC is system-wide rather than on a per-station basis. Features are entered via the dial keypad by pressing numbers as shown in the table. For example, for OHVA the number 6 is pressed three times. If the BOSS key is required, press 2 for the first letter B, and then use the Volume button to change selection from BARGE to BOSS.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 PROGRAM BUTTONS ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 723 Display shows TYPE:24 BTN SETS 01:CALL1" 2. Enter type of set via dial keypad(e.g.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 724 Dial Numbering Plan This MMC allows the technician to change directory numbers for stations, trunks, station groups, trunk groups and feature access codes. The system can be preprogrammed with a default three or four digit numbering for station, station groups and trunk numbers depending on the position of the DIP switches.
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CHAPTER 2. MMC Programming No 09 OfficeServ 12 Programming Guide/Ed.00 Number Type Description MGI DIAL NO. This is where MGI port directory numbers are changed or assigned. Default : 3801-38xx 10 IP STN DIAL NO. This is where IP-based station directory numbers are changed or assigned. Default : 3201-3299 11 MOBILE DIAL NO. This is where wireless IP-based station directory numbers are changed or assigned.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2.
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CHAPTER 2. MMC Programming Feature OfficeServ 12 Programming Guide/Ed.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming PROGRAM BUTTONS ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry ACTION PROCEDURE DISPLAY 1. Press Transfer button Display shows STN DIAL NUM:C1 2. Dial option number to make selection(e. g., 06) OR Press Volume button to make selection and press Right Soft button to advance cursor FEAT DIAL NUMBER 3.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 725 SMDR Options Allows the system administrator to select the information printed on the SMDR report. The following options may be selected to print on SMDR : No 00 Option PAGE HEADER Default YES Description This option determines whether a page header will print at the top of each page. This would normally be turned off if SMDR is being sent to a Call Accounting machine.
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OfficeServ 12 Programming Guide/Ed.00 No Option CHAPTER 2. MMC Programming Default 15 INCOMING 16 INTERCOM CALL Description NO If this option is set to YES, the duration of calls ringing ANSWER before answered will print on SMDR. NO This option determines whether intercom calls will print on SMDR. 17 KEY MMC IN/OUT NO If set to YES then the SMDR record will show programming being opened and closed in MMC 200 and MMC 800.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 PROGRAM BUTTONS ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC A Acts as toggle between upper case and lower case ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 725 Display shows PAGE HEADER 2. Dial the option number(e.g.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 726 VM/AA Options This MMC is used to define all the in band DTMF codes sent to voice mail ports. These in band codes can be 0-9, A, B or C, and performed two functions. CALL AND TYPE INFORMATION This is a DTMF signaling string sent to a voice mail port when the voice mail port answers a call. This DTMF information tells the voice mail port what type of call it is receiving and where the call is coming from. e.g.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 TRUNK FOR DN2 : If set to yes, when the voice mail auto attendant system answers a call the system will send data in the DN2 field indicating the originating trunk of the call ringing the VMAA port. If set to no, when the voice mail auto attendant system answers a call the system will not send trunk data in the DN2 field.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming PROGRESS TONE ID : These are the DTMF codes that is sent to the VMAA port in place of regular progress tones. For example, when a VMAA port goes off hook to originate or transfer a call, instead of hearing normal dial tone, it will hear DTMF ‘BA’. Progress tones can greatly increase the efficiency of a VMAA system because it is easier and quicker to detect DTMF than a busy, ring back or DND tone.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 EXAMPLES OF VM/AA OPERATION(IN BAND DTMF DIGIT STRING) In the following example, all call and type data is turned on unless otherwise stated. X is the separator digit, all-default values are used in these examples and [ ] is not used.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 726 Display shows EXT FOR DN1 2. Enter the OPTION number from the above list(e.g., 3) OR Press Volume button to make selection and press Right Soft button to move cursor TRK FOR DN2 3. Enter 1 for YES or 0 for NO OR Press Volume button for selection and press Right Soft button to return to step 2 TRK FOR DN2 YES NO YES 4.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 727 System Version Display This MMC is only used for system version display. This is a READ ONLY MMC. PROGRAM BUTTONS ! ! ! VOLUME KEYPAD SPEAKER Used to scroll through options Used to enter selections Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 727 Display shows SYSTEM VERSION ‘03.08.22 V1.00 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 728 CID Translation Table Allows the system administrator or technician to associate a CID number received from the central office with a name programmed in this translation table. If there is no match between a received number and a name in this table, ‘no CID name’ will be displayed. The translation table consists of 1000 entries for a OfficeServ 12 system .
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming PROGRAM BUTTONS ! ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry A Acts as toggle between upper case and lower case ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 728 Display shows first entry TRANSLATIO(0001) 2. Dial entry number(e.g.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 740 Station Pair Assigns a secondary station to a phone. This secondary station can be a phone or single line port. The secondary station assumes the Call Forwarding, Class of Service, LCR Class, and DND attributes of the primary station. If the COS is changed for either station in MMC 301 the change affects both stations. Secondary stations when dialled will also ring the primary extension.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA NONE RELATED ITEMS MMC 102 STATION FORWARDING MMC 301 STATION COS MMC 310 LCR CLASS OF SERVICE © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 750 VM System Restart This MMC is only used for the external Samsung Voice Mail system(SVM-400). When VMS starts or restarts it while download information about the OfficeServ 12 system it is installed. This information is used by VMS to build a mailbox database. This is quick way to initially configure a system, but is usually not necessary on subsequent restarts.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming PROGRAM BUTTONS ! ! ! VOLUME KEYPAD SPEAKER Changes MMC data between YES and NO 0 and 1 will change data and advance to other option Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 750 Display shows VM CARD RESTART 2. Dial 0,1 or 2 to set option and advance OR Press Volume button to make selection and press Right Soft button VM CARD RESTART 3.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 751 Assign Mailbox This MMC is only used for the Samsung Voice Mail System(SVM-400). It assigns each station or group as having a mailbox(yes or no). When stations or groups are flagged as YES, during Voice Mail System power up mailboxes will be created for each directory number with a ‘YES’ entry. Once the Voice Mail database has been created new boxes can be added.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 4. Press Transfer button and enter button to exit OR Press Speaker button to advance next MMC DEFAULT DATA ALL STATIONS=YES ALL GROUPS=NO RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 752 Auto Record This MMC is only used for the Samsung Voice Mail System(SVM-400). Some specific station in the phone system can be assigned to automatically record conversations. When this option is set, all incoming, all outgoing, or all calls (incoming or outgoing) can be recorded.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 752 Display shows AUTO RECORD 2. Dial station number via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor AUTO RECORD 3. Dial mailbox number via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor AUTO RECORD 4. Dial VM number via dial keypad.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 753 Warning Destination This MMC is only used for the Samsung Voice Mail System. This MMC provides an emergency destination for calls destined for the Voice Mail System, if the Voice Mail System is removed or is offline. In addition any calls that are forwarded to the Voice Mail card will not forward, they will remain ringing at the 'fwd from' station until answered. This destination can be a station number or a group number.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 754 VM Halt This MMC is only used for the Samsung Voice Mail System. This MMC is used to halt the Voice Mail System(take it offline). It ensures that there is no traffic on the Voice Mail card when it is disconnected from the system. This operation should be disconnecting the voice mail system from the OfficeServ 12 system.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 755 VM Alarm This MMC is only used for the Samsung Voice Mail System(SVM-400). This MMC will generate an alarm message in the mailbox defined in MMC 751 whenever the Voice Mail disk drive reaches a threshold. The threshold is measured in % full. This means that if the MMC is set for 80, the alarm will be generated when the disk exceeds 80 % of the available drive space.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 756 Assign VM MOH This MMC is only used for the Samsung Voice Mail System(SVM-400). This MMC is used to assign the Music on Hold source for the DCS-408/408i from a sound file located on the SVM-400 hard disk drive. The 100 available sound files are defined as numbers 5000 to 5099. Basically SVM-400 supports various music for numbers 5000 to 5099. If you want to use default SVM-400 support music, select the number.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA NOT USE RELATED ITEMS NONE Page 2-274 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 757 VM In/Out This MMC is only used for the Samsung Voice Mail System(SVM-400). This MMC is used to assign each Voice Mail Port as used for incoming, outgoing or both way calls. Note that this MMC must support outgoing calls if off premises notification(beeper, outbound follow me of outbound notification) is used.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 800 Enable Technician Program Used to open and close technician-level programming. If programming is not opened and an attempt is made to access a system MMC, the error message will be displayed. A four digit passcode is required to access this MMC. Each character can be digits 0-9. When opened, this MMC enables access to all MMCs.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 6. To log out and return to MMC 800, press Volume button to select DISABLE OR Press Speaker button then TRANSFER to return to normal display Programming option will time out DEFAULT DATA DISABLE RELATED ITEMS MMC 801 CHANGE TECHNICIAN PASSCODE © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 801 Change Technician Passcode Used to change the passcode which allows access to MMC 800 Enable Technician Program from its current value. The passcode is four characters long. Each character can be digits 0-9. The current or old passcode is required for this MMC. PROGRAM BUTTONS ! ! KEYPAD SPEAKER Used to enter passcodes Save data and advance to next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 801 TECH.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 802 Customer Access MMC Number Allows the System Administrator to have access to certain MMCs. For example, it is required that the System Administrator customer have access to MMC 102 Call Forward for call forwarding but it is not required that the System Administrator have access to MMC 710 LCR Digit Table for LCR dial plans. This MMC is for both tenants.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 803 Assign Tenant Group Allows the assignment of tenant groups on a port basis. PROGRAM BUTTONS ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 803 Display shows TENANT GROUP 2. Enter cabinet number if no change press Right Soft button to move cursor TENANT GROUP 3.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 4. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA ALL ASSIGNMENTS TENANT : 1 RELATED ITEMS TENANT GROUP © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 805 Level And Gain Allows the system administrator to set the base level of the TX volume on phones system wide. There are eight(8) levels those are able to be controlled by the Volume button on phone. And maximum controllable levels in the system are ten (10). Phone station users can vary eight levels. So this MMC gives the most flexibility to the system administrator so he can classify any desired eight(8) levels within eleven(11).
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming This MMC should not be changed from the default levels without the assistance of the local SAMSUNG distributor. PROGRAM BUTTONS ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 805 Display shows TX LEVEL CONTROL 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 b. Select the RX TSW connect type via dial button pad OR Press Volume button to go to the next RX TSW connect type and press Right Soft button. TSW GAIN CONTROL c. Enter desired TSW gain control data via dial keypad OR Press Volume button to scroll data and press Right Soft button TSW GAIN CONTROL SLT"ATRK:+0.0 SLT"ATRK:+1.9 7.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 807 Phone Volume Control Allows the system administrator to set the level of phone volume. 0 : KEY TONE VOL 1 : SIDETONE VOL 2 : HANDSET TX 3 : MIC TX LEVEL 4 : NOISE GUARD 5 : NOISE THRES 6 : ALC THRES. 7 : TX/RX THRES. 8 : TX/RX COMP. 9 : MIN RX VOL(28D Only) FX 0 : LINE VOLUME 0 : SPEAKERER VOLUME 1 : NOR.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 807 Display shows VOL.CONTROL:US24 2. Enter phone type via dial keypad OR Press Volume button to make selection and press Right Soft button to move cursor. VOL.CONTROL:EU24 3. Enter volume item via dial keypad OR Press Volume button to make selection and press Right Soft button to move cursor. VOL.CONTROL:EU24 4.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming FX LINE VOLUME : 3 SPKER VOLUME : 14 NOR.LP ATTEN : 4 MIC LP ATTEN : 4 ACOU DECOUPL : 8 ELEC DECOUPL : 8 T/R RATIO : 2 R/T RATIO : 2 RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 809 System MMC Language Allows system programmer to assign a LCD display based on system programming language. 0 : ENGLISH 1 : GERMAN 2 : PORTUGAL PROGRAM BUTTONS ! ! ! VOLUME KEYPAD SPEAKER Used to scroll through options Used to enter selections Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 809 Display shows SYS.MMC LANGUAGE 2. Enter desired language number via dial button pad.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 811 Reset System Provides two methods of restarting the system. The first method restarts the system and clears all memory. The second method restarts the system only. If clear all memory is selected, only the default data will return. Extreme care should be taken when using this MMC. If the system is restarted, all voice/data connections are dropped.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 5. If clear memory, system will return with default time and date and default extension number OR If system just restarted, it will return to normal programmed status DEFAULT DATA NONE RELATED ITEMS NONE Page 2-290 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 812 Set Country Code This MMC must be run by the installer before any other programming is done. Allows the system installer to select system software country. If you change the country selection, the system will be restart and all customer data returns to defaulted status according to the selected country.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 815 Customer Database Copy Provides a means to copy the customer database to the FMDB(Smart Media card Data Base). This enables the on board database(SRAM) to be copied to the FMDB and also allows the FMDB database to be copied to the on board database. A daily save can be programmed to automatically save the on board data base to the FMDB. This insures that an up to date database is always available in the case of a catastrophic failure.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 3. Press Volume button to make selection and press Right Soft button to move cursor CUST DBASE:FMDB 4. Press Volume button to select YES or NO and press Right Soft button CUST DBASE:FMDB 5. Press Volume button to select YES or NO and press Right Soft button CUST DBASE:FMDB If you select YES, the display shows CLEAR FMDB CLEAR FMDB :NO :YES ARE YOU SURE?NO CUST DBASE:FMDB Cleared.... 6.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 816 Conference Gain Provides a tool to adjust the gain or loss of stations and trunks in the conference bridge. This is made available to allow for the adjustment of the conference bridge due to permanent unsatisfactory Trunk Line conditions that may inhibit a satisfactory conference bridge. Programming adjustments can be made on individual conference analog trunk members.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 4. Dial 0 to 4.(e.g., 2 analog trunk member) OR Press Volume button to make selection and press Right Soft button to move cursor MEMBER:4 A-TRK:2 5. Press Volume button to select CNF gain and press Right Soft button to move cursor MEMBER:4 A-TRK:2 6. Press Volume button to select SW gain and press Right Soft button to save and move cursor MEMBER:4 A-TRK:2 CNF:-6.0 SW:2.5 CNF:-6.0 SW:2.5 CNF:-6.0 SW:-6.0 7.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 818 Program Download Change the version by downloading new version program stored Flash Memory to Motherboard. PROGRAM BUTTONS ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 818 Display shows PGM DOWNLOAD 2. Press Volume button to select program type and press Right Soft button to move cursor. PGM DOWNLOAD 3.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 820 Assign System Link ID This MMC is used to assign the system link ID for PRI and VoIP networking. Up to 50 link Ids can be entered including SELF ID. In addition each Link ID is also associated with the IP address for that system and IP address type. Option Description LINK ID System ID for networking feature. SIGNAL G/W System IP address for VoIP networking IP TYPE System IP address type for VoIP networking.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA NONE RELATED ITEMS MMC 823 ASSIGN NETWORK COS MMC 824 ASSIGN NETWORK DIAL TRANSLATION MMC 830 ETHERNET PARAMETER Page 2-298 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 822 Set Virtual Extension Type Assigns the virtual extension port type.
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CHAPTER 2. MMC Programming 3. OfficeServ 12 Programming Guide/Ed.00 Enter virtual extension type OR Press Volume button to make selection and press Right Soft button to save and move cursor [3501]PORT TYPE 21 BTN SET 4. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA 3501-3546 : SLT 3401-3480 : 21 BTN SET RELATED ITEMS MMC 724 DIAL NUMBERING PLAN Page 2-300 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 823 Assign Network COS Assigns the class of service for networking.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 ACTION PROCEDURE 1. DISPLAY Press Transfer button and enter 823 Display shows NETWORK COS (01) 2. Dial the class of service number(01-30) OR Press Volume button to select and press Right Soft button to move cursor NETWORK COS (02) 3.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 824 Network Dial Translation Assigns the digit translation table used for networking. Generally under networking condition, you must dial the node ID and extension number to call the another node extension. It’s not convenient. In this MMC, the system provides the easy digit translation of NETWORK LCR DIAL number. The translated digits are works like as LCR plus translated digits.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 6. Enter YES/NO to assign Mail Box for remote extension automatically OR Press Volume button to select YES/NO and press Right Soft button to move cursor 01:601"60201 SZ:3 MAX:06 MB:N 7. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA NONE RELATED ITEMS MMC 710 LCR DIGIT TABLE MMC 724 DIAL NUMBERING PLAN MMC 820 ASSIGN SYSTEM LINK ID Page 2-304 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 825 Assign Networking Option Assigns the options used for networking. No Option 0 ADD NUMBER TO NAME Description Assign to includes the extension number in the name field of Q-SIG standard message. PROGRAM BUTTONS ! ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC HOLD Used to clear previous entry ACTION PROCEDURE 1. 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 829 LAN Printer Parameter This program sets the various parameters required for printing to a LAN connected device. The three types of data listed below can be displayed using the LAN printer.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming PROGRAM BUTTONS ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 829 Display shows [01] DATA TYPE 2. Enter type of data to be printed OR Press Volume button to select the type and press the Right Soft button to move the cursor. [02] DATA TYPE 3.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 830 Ethernet Parameters This MMC provides a mean to configure the Internet Protocol(IP) addressing of the OfficeServ 12 system. This MMC must be utilized if there are ITP series phones and/or MGI card used on the system. No Parameter 00 SYSTEM IP ADDR 01 SYSTEM GATEWAY Description Specifies the IP address. Specifies the designated gateway IP address used for contacting IP devices beyond the local network subnet.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming When changing any IP address/value, three digits must be input for each(octet) field. Example) 192.168.1.10 input must be : 192 168 001 010 The first 3 parameters : SYSTEM IP ADDR, SYSTEM GATEWAY, and SYSTEM NET MASK are stored separate from the main system database, thus will not be defaulted when MMC811 ‘CLEAR MEMORY’ is performed. Furthermore, any changes to these parameters will not be applied until the system is reset.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 7. Press Volume button to make selection and press Right Soft button to store and move cursor. SYSTEM RESTART ARE YOU SURE? NO 8. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC. DEFAULT DATA SYSTEM IP ADDR : 165.213.97.185 SYSTEM GATEWAY : 165.213.97.1 SYSTEM NET MASK : 255.255.255.0 SYSTEM RESET : NO SYSTEM IP TYPE : PRIVATE IP ONLY SYSTEM PUBLIC IP : 1.1.1.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 832 VOIP Access Code Provides a means to apply the Internet Protocol(IP) address to the VoIP gateway. This MMC also assigns the number of channels that can be used for IP faxes. No Parameter O/I TABLE(00-62) Description Outbound or Inbound table use for specific access codes. Usually when the system is used as a VoIP gateway the Outbound table is used.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 832 Display shows the outbound and first access code (O:00)ACCESS DGT 0 2. Enter 0 for O(outbound) or 1 for I(inbound) code table. OR Press Volume button to make select ion and press Right Soft button to move cursor. (O:00)ACCESS DGT 0 3. Enter access code table number(00-62) via dial keypad. OR Press Volume button to make select ion and press Right Soft button to move cursor.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 833 VoIP IP Table This MMC provides the IP addresses in tables pointed to by the VoIP code entry (MMC832). There are 63 tables with up to 16 entries each. The destination IP address is required to route dialled digits based on the access code and digits dialled. The IP entry field is divided into 4 sections allowing modification of separate IP address fields.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA TB(00) ENTRY(00) : MMC830 SYSTEM IP ADDR ALL OTHERS : EMPTY RELATED ITEMS MMC 830 ETHERNET PARAMETER MMC 832 VOIP OUTBOUND DIGITS MMC 834 H.323 OPTIONS MMC 837 SIP OPTIONS MMC 838 PRIVATE IP ADDRESSES Page 2-314 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 834 H.323 Options This MMC provides various VoIP support options. The options set in this MMC are set system-wide. No 00 Option GATEWAY CALL ID Description This a up to 12 digits numeric entry that identifies this system. Default is ‘1234’. 01 H.323 FAST SETUP Enables or disables the H.323 Fast Start call setup method. Default is ENABLE. 02 CALLER ID TYPE This option controls the calling party identification type.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 PROGRAM BUTTONS ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 834 Display shows the first option. GATEWAY CALL ID 2. Enter H.323 option number(00-19) via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor H.323 FAST SETUP 3. Enter H.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 835 MGI DSP Options This MMC provides various MGI DSP options. The options set in this MMC are MGI-type specific. MGI parameters are followed : No 00 Parameter AUDIO CODEC Description Selects which audio CODEC compression will be used. G.729A(8K), G.729(8K), G.711(64K), G.723.1(5.3K-6.4K). Default is G.729A 01 ECHO CANCEL Enables or disables echo cancellation.
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CHAPTER 2. MMC Programming No Parameter 12 MAX FAX CNT 13 DTMF TYPE OfficeServ 12 Programming Guide/Ed.00 Description This is maximum number of channels that can be simultaneously utilized for Fax-over-IP. The range is 00-16. Default is 2. There are two types of DTMF transmission : INBAND, which is industry standard(H.245) type DTMF transport, and OUTBAND which is a Samsung proprietary method.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 5. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA SEE DESCRIPTION RELATED ITEMS © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 836 H.323 GK Options Provides a means to set the H.323 gatekeeper parameters for an optional external industry-standard H.323 network gatekeeper, using Registration, Admissions, and Status signalling(RAS). The settings are system wide. When changing any IP address/value, listed below, three digits must be input for each (octet) field. Example) 192.168.1.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming PROGRAM BUTTONS ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 836 Display shows the first available option GK CONNECTION 2. Enter H.323 GK option via dial keypad OR Press Volume button to make selection and press Right Soft button to move cursor GK ROUTING 3. Enter H.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 837 SIP Options This MMC permits the adjustments of optional Session Initiation Protocol(SIP) trunking parameters. The system supports SIP and H.323 on a per call-per-port basis. The settings are system-wide. When changing any IP address/value, listed below, three digits must be input for each (octet) field. Example) 192.168.1.
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OfficeServ 12 Programming Guide/Ed.00 No 11 CHAPTER 2. MMC Programming Option INV.NO RESP TIME Description Before sending Cancel for the Invite Request, the User Agent shall wait for this amount of time. The range is 0-99900ms. Default is 5000ms. 12 GEN.NO RESP TIME Before sending Cancel for General Request, the User Agent shall wait for this amount of time. The range is 0-99900ms. Default is 5000ms. 13 REQ.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 834 Display shows the first option. GATEWAY CALL ID 2. Enter SIP option number(00-20) via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor CALLER ID TYPE 3. Enter SIP option data via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor CALLER ID TYPE 1234 ANI IP 4.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 840 IP Phone Information This MMC provides a means to register the IP phones with the OfficeServ 12 system. During registration, the IP and MAC addresses are also registered. The User ID and Password must match the table entry in this MMC for the IP phone to be registered. The system made default phone numbers are 3201-3299 and made default User ID’s match the default station numbers(3201-3299). The system default password is 1234.
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CHAPTER 2. MMC Programming No 12 OfficeServ 12 Programming Guide/Ed.00 Information TOS FIELD Description An eight-bit binary value that will be utilized by external routers, switches, etc(that optionally support TOS-bit prioritization)-to identify the transportpriority value of data packets generated by the IP phone. This value can be left at default value(00000) if your network infrastructure does not support this method of bandwidth management.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 5. Press Transfer button and enter to exit OR Press Speaker button to advance next MMC DEFAULT DATA SEE DESCRIPTION RELATED ITEMS MMC 615 MGI GROUP MMC 616 FIXED MGI USER MMC 830 ETHERNET PARAMETERS MMC 835 MGI DSP OPTIONS MMC 841 SYSTEM IP OPTIONS © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 841 System IP Options This MMC provides various proprietary Samsung VoIP and IP integration options. The options set in this MMC are system-wide. There 9 option categories are list : No 0 Option PHONE VERSION Description Sets running IP-based phone and new phone software version with the system. Defaults are 0000.
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OfficeServ 12 Programming Guide/Ed.00 No 5 CHAPTER 2. MMC Programming Option ITP DSP PARA Description Sets IP phone DSP parameter of system-wide. 0 FRAME CNT : This value determines the transmission interval time of VoIP packets generated by the IP phone. This data uses DOWN=SYS DATA case only on this MMC. The range is 10-40ms. Default is 10ms. 1 JITTER BUF : Decides the minimum time to consider delay for jitter adjustment. This data uses DOWN=SYS DATA case only on this MMC. The range is 10-90ms.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 PROGRAM BUTTONS ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 841 Display shows the first available option PHONE VERSION 2. Enter option category number(0-8) via dial keypad. Or press Volume button to make select and press Right Soft button to move cursor ITP REGISTRATION 3.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 845 WLAN Para This MMC modifies the WLAN parameter. Set the network configuration with the WLAN parameters, which are the SYSTEM ID, the System KEY, and the WBS24 and SIP related with WLAN call. The system KEY is used internally to distinguish between systems when registering a terminal.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 press the [UP & DOWN] key and select the setting menu for WLAN. 4. Set the items below at the WLAN menu. SYSTEM ID : Use the Soft button to move the cursor. Enter the new WLAN SYSTEM ID to register. WLAN: SYSTEM ID WBS24 Press the Soft button and proceed to next register status. Register the DNS server(second) IP. WLAN: 2 ND DNS IP 0. Register the DNS server(first) IP. 0. 0 WLAN: 1 ST DNS IP 0. Register the SYSTEM KEY. 0. 0. 0.
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OfficeServ 12 Programming Guide/Ed.00 Register the WBS24 GATEWAY. CHAPTER 2. MMC Programming WBS1: GATEWAY 0. 6. Set the items below at the menu. Register the RETRANS T1. The initial re-transmission time if no answer based on the RFC2543 specification. The range is 0-9900ms. Default is 500 ms. 0. 0. 0 SIP : RETRANS T1 000500MS Register the RETRANS T2. The maximum re-transmission time if no answer based on the RFC2543 specification. The range is 0-9900ms. Default is 4000ms.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 Register the GEN REQ T. After sending General Request, he User Agent shall wait for the Final Response for this amount of time. The range is 0-99900ms. Default is 5000 ms. SIP : GEN REQ T Register the PROVIS TIME. After receiving the Provision Response, the User Agent shall wait for this amount of time until Timeout ends. The range is 0-999900ms.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 846 WIP Info This MMC sets up the WIP-5000M wireless terminal’s information. PROGRAM BUTTONS ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press the Transfer button, and enter 846. 846: WIP INFO SELECT PROG ID 2. Press the Speaker button to enter the select menu.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 9. Displays the WBS NUMBER of the registered terminal. [3301] WBS NUMBER 10. Displays the WLI NUMBER of the registered terminal.(Currently, This is not used) [3301] WLI NUMBER 11. Displays the PHONE TYPE of the registered terminal. [3301] PHONE TYPE 12. Displays the location of the registered terminal.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 847 WBS Reset This MMC is used for rebooting the WBS24, by software or independently. This MMC is also used for initializing the WBS24. PROGRAM BUTTONS ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press the Transfer button, and enter 847. 847: WBS RESET SELECT PROG ID 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 848 WIP List This MMC848 is used when viewing the IP list assigned to WLAN, or when creating a new IP list. Up to 100 IP lists may be entered. MMC848 command is used for setting the MAC address of data terminals to use wireless LAN. PROGRAM BUTTONS ! ! ! ! VOLUME Used to scroll through options KEYPAD Used to enter selections SOFT Move cursor left and right SPEAKER Used to advance next MMC ACTION PROCEDURE DISPLAY 1.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 849 WLAN Regist This MMC is used to enable or disable the register of a WIP500M mobile phone within the WLAN. This MMC is also used to approve the WEP(Wired Equivalent Privacy) enabling function where the WLAN is encrypted. The WEP key, which must be used when WEP is enabled, can be configured with 16 characters or less. Also, the MMC is used to set MAC addresses in the data terminal in order to use the wireless LAN.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA NONE RELATED ITEMS MMC 846 WIP INFO MMC 847 WBS RESET MMC 848 WLAN IP LIST Page 2-340 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 850 System Resource Display This MMC is only used for system resource display. This is displayed the used resources and the free resources. This is a READ ONLY MMC. 0 DTMFR DSP’S 1 CID DSP’S 2 CONF GROUP’S PROGRAM BUTTONS ! ! ! VOLUME KEYPAD SPEAKER Used to scroll through options Used to enter selections Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 850 Display shows DTMFR DSP’S 2.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 851 Alarm Reporting This MMC is used to view, store, print or clear system alarms. There are two levels of faults displayed via alarm code, major alarms and minor alarms. Major alarms codes are usually service affecting and require a certified technician to determine the fault. A minor alarm indicates a fault that may or may not be service affecting and usually does not seriously degrade the systems operating capabilities.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 851 Display shows SYS ALARM REPORT 2. Enter desired option OR Press Volume button to make selection and press Right Soft button to move cursor. SYS ALARM REPORT 3. System displays the alarm count number, date and time stamp(uses station, configuration for display format, date, time will be 24 hour format). Alarm type and cause code will display. [00] 02/18 14:30 4.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 852 System Alarm Assignments This MMC allows the assignment of system alarms to ring and display the alarms on stations that have the Alarm Key assigned. The System Alarm Key is programmed in Station Key Assignments(MMC 722). System Alarm key programming is tenant wide(tenant 1 and 2). Alarms not programmed to report to the System Alarm key will still be retained in the maintenance alarm buffer for Alarm Reporting(MMC 851).
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming An entry will advance the cursor to return to step 2. OR Press the Volume buttons to make selection and press the Right Soft button to save and return step 2. 4.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 853 Maintenance Busy This MMC is used to place stations, trunks, and common resources equipment in a maintenance busy condition. This can be used to isolate suspected intermittent problem equipment. Stations placed in maintenance busy will behave like a station in DND when called. The calling stations display(if equipped) will show ‘MADE BUSY’ when called. The station display will still function with station and date.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 853 Display shows busy functions MAINTENANCE BUSY 2. Enter busy function type(0-8) via dial keypad OR Press Volume button to make selection and press Right Soft button to move cursor MAINTENANCE BUSY 3. Enter station number OR Press Volume button to make selection and press Right Soft button to move cursor MAINTENANCE BUSY 4.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 856 Tech Programming Logs This MMC lists the date, time and entry location of the last eight times that technician programming was accessed. This will allow a technician to determine if there was unauthorised access to system programming and where this access occurred. The information stored in this log will consist of 2 elements, the date and time it occurred at and the access location.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming DEFAULT DATA NONE RELATED ITEMS PROGRAMMING © SAMSUNG Electronics Co., Ltd.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 858 Assign System Emergency Alarm Assigns the alarm for alarm information to send Remote M&A PC via LAN. PROGRAM BUTTONS ! ! ! VOLUME KEYPAD SPEAKER Used to scroll through options Used to enter selections Used to advance next MMC ACTION PROCEDURE DISPLAY 1. Press Transfer button and enter 858 Display shows 01:MJA01 ACT:OFF 2.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 861 System Options This MMC is set to system miscellaneous options. No 0 Option Description AUTO UPDATE TIME Sets enable(1) or disable(0) the system automatically time and date update form ISDN call connection message. If sets enable, when system receives ISDN call connection message, system checks valid data of encapsulated time and date, and update system time and date device.
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CHAPTER 2. MMC Programming OfficeServ 12 Programming Guide/Ed.00 DEFAULT DATA AUTO UPDATE TIME : DISABLE SYSTEM SPEED BIN : MAX 500 RELATED ITEMS MMC 505 ASSIGN TIME AND DATE MMC 606 ASSING SPEED DIAL BLOCK MMC 107 KEY EXTENDER MMC 705 SYSTEM SPEED DIAL MMC 706 SYSTEM SPEED DIAL BY NAME MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING Page 2-352 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide/Ed.00 CHAPTER 2. MMC Programming 890 Initialize Port This program allows you to initialize items related to call process or DB for specific station or Trunk line. This will return the port to default condition. PROGRAM BUTTONS ! ! ! ! ! VOLUME KEYPAD SOFT SPEAKER TRANSFER Used to scroll through system alarms. Used to enter selections Enter/leave option Used to store data and move to next MMC Enter/exit MMC ACTION PROCEDURE DISPLAY 1.
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ABBREVIATION A AA Auto Attendant AC Analog Current AOM Add On Module AP Access Point AT Audio Tex BC Bearer Capability BRI Basic Rate Interface CA Call Agent CID Caller ID CLI Calling Line Identification B C CLIP Calling Line Identification Presentation CO Central Office CODEC Coder/Decoder COM Communication COS Class Of Service CTI Computer Telephony Integration DCS Digital Communication System DECT Digital Enhanced Cordless Telecommunications DGP Digital Phone D DI
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Abbreviation OfficeServ 12 Programming Guide/Ed.
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OfficeServ 12 Programming Guide/Ed.
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Abbreviation OfficeServ 12 Programming Guide/Ed.00 This page is intentionally left blank. Abbreviation-4 © SAMSUNG Electronics Co., Ltd.
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OfficeServ 12 Programming Guide ©2003 Samsung Electronics Co., Ltd. All rights reserved. Information in this document is proprietary to SAMSUNG Electronics Co., Ltd No information contained here may be copied, translated, transcribed or duplicated by any form without the prior written consent of SAMSUNG. Information in this document is subject to change without notice.