User Manual

48
English
Other Information
Issues Solutions and Explanations
Image Retention (Burn In) Issue. • To minimize the possibility of screen burn, this unit is equipped with screen burn reduction technology.
Pixel Shift technology enables you to set picture movement up/ down (Vertical Line) and side to side
(Horizontal Dot).
The cable/set top box remote control
doesn’t turn the TV on or off, or adjust the
volume.
• Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set user
manual for the SAMSUNG TV code.
A “Mode Not Supported” message
appears.
• Check the supported resolution of the TV, and adjust the external device’s output resolution
accordingly. Refer to the resolution settings on page 24 of this manual.
There is a plastic smell from the TV. • This smell is normal and will dissipate over time.
The TV Signal Information is unavailable
in the Self Diagnostic Test menu.
• This function is only available with digital channels from an Antenna / RF/Coax connection. (p. 23)
The TV is tilted to the side. • Remove the base stand from the TV and reassemble it.
The channel menu is greyed out.
(unavailable)
• The Channel menu is only available when the TV source is selected.
Your settings are lost after 30 minutes or
every time the TV is turned off.
• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change
the settings from Store Demo mode to Home Use mode in the Plug & Play (Initial setup) procedure.
Press the SOURCE button to select TV mode, and go to MENU → Setup → Plug & Play (Initial
setup) → ENTER
 (p. 7).
You have intermittent loss of audio or
video.
• Check the cable connections and reconnect them.
• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are
flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90
degree connectors.
You see small particles when you look
closely at the edge of the frame of the TV.
• This is part of the product’s design and is not a defect.
The PIP menu is not available. • PIP functionality is only available when you are using a HDMI, PC or components source (p. 22).
The message “Scramble signal” or “Weak
Signal/No Signal” appears.
• If you are using a CAM CARD (CI/CI+), check that it is installed into the common interface slot.
• If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot again.
You turned the TV off 45 minutes ago, and
it turned on again.
• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware
downloaded whilst your watching TV.
There are recurrent picture/sound issues. • Check and change the signal/source.
A reaction may occur between the rubber
cushion pads on the base stand and the
top finish of some furniture.
• To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.
✎ Some of above pictures and functions are available at specific models only.
[PC670_GER]BN68-02695G-00L02.indb 48 2010-03-16 오후 10:11:49