User Manual

English

05 Other Information

Issues Solutions and Explanations

Your settings are lost after 30 minutes

or every time the TV is turned off.

• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change the

settings from Store Demo mode to Home Use mode in the Plug & Play (Initial setup) procedure. Press

the SOURCE button to select TV mode, and go to MENU → Setup → Plug & Play (Initial setup) →

ENTER



(p. 7).

You have intermittent loss of audio

or video.

• Check the cable connections and reconnect them.

• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are

ﬂexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90

degree connectors.

You see small particles when you

look closely at the edge of the frame

of the TV.

• This is part of the product’s design and is not a defect.

The PIP menu is not available. • PIP functionality is only available when you are using a HDMI, PC or components source (p. 22).

The message “Scramble signal” or

“Weak Signal/No Signal” appears.

• If you are using a CAM CARD (CI/CI+), check that it is installed into the common interface slot.

• If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot again.

You turned the TV off 45 minutes ago,

and it turned on again.

• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade ﬁrmware downloaded

whilst your watching TV.

There are recurrent picture/sound

issues.

• Check and change the signal/source.

A reaction may occur between the

rubber cushion pads on the base

stand and the top ﬁnish of some

furniture.

• To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.

✎

Some of above pictures and functions are available at specific models only.

 Storage and Maintenance

Do not spray water or a cleaning agent directly onto the

product. Any liquid that goes into the product may cause a

failure, ﬁre, or electric shock.

Clean the product with a soft cloth dapped in a small amount

of water.

[PC6500_XE]BN68-02807B-02L05.indb 53 2010-09-29 오전 8:46:35