USER MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.
Before Reading This User Manual This TV comes with this user manual and an embedded e-Manual. Before reading this user manual, review the following: User Manual Read this provided user manual to see information about product safety, installation, accessories, initial configuration, and product specifications. e-Manual For more information about this TV, read the e-Manual embedded in the product.
Features of your new TV Home Screen In Home Screen, you can easily run the apps that have been used previously or frequently. The apps can also be moved or deleted in the screen. e-Manual Get help from a detailed, on-screen user's manual built into your TV. Voice Interaction Access and control menu options and functions using voice commands.
Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL. Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. AC voltage: Rated voltage marked with this symbol is AC voltage.
•• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an authorised dealer immediately. •• This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
•• Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV. •• Use only a properly grounded plug and wall outlet. –– An improper ground may cause electric shock or equipment damage. (Class l Equipment only.
Contents Before Reading This User Manual Features of your new TV Warning! Important Safety Instructions 01 What's in the Box? 02 Assembling the TV 03 The TV Control Stick 04 The Remote Control 05 ----------------------------------------------------------------- 2 ----------------------------------------------------------------- 3 ----------------------------------------------------------------- 4 Connecting the TV to the One Connect ----------------------------------------------------------------
06 Connections 07 Selecting Connected Devices 08 Troubleshooting and Maintenance 09 Specifications and Other Information Connecting devices to your TV Connecting to the Internet Changing the input signal Editing external devices Using additional functions Troubleshooting What is Remote Support? Eco Sensor and screen brightness Caring for the TV Specifications Environmental Considerations Decreasing power consumption Licences Warranty Card WARRANTY CONDITIONS English - 8 ------------------------
01 What's in the Box? Make sure the following items are included with your TV. If any items are missing, contact your dealer. x4 Samsung Smart Remote & Batteries (AAA x 2) User Manual One Connect Power Cable Remote Control & Batteries (AAA x 2) Regulatory Guide One Invisible Connection Wall Mount Adapter Bending Cover One Connect x1 (M4 x L12) x4 (M4 x L12) Holder-One Invisible Connection Stand Screw •• The items’ colours and shapes may vary depending on the models.
02 Assembling the TV Connecting the TV to the One Connect TV ONE CONNECT ONE CONNECT ONE CONNECT ONE CONNECT 10 cm Bending Cover To connect the One Invisible Connection cable to the One Connect and your TV, take the following steps: 1. Connect to the TV the connector that must be connected to the TV, and then connect the connector with the ( ) icon to the One Connect as shown in the illustration above. 2.
•• Be careful of the actions below because the One Invisible Connection contains a power circuit. Bending Twisting Pulling Pressing on Electric shock CLASS 1 LASER PRODUCT •• Caution - Invisible laser radiation when open. Do not stare into beam. –– Do not bend or cut cables excessively. –– Do not place heavy objects on the cable. –– Do not disassemble the connector of the cable.
Mounting the TV on a wall If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV. For models providing wall mount adapters, install them as shown in the figure below before installing the wall mount kit. •• Refer to the installation manual included with the Samsung wall mount kit.
TV size in inches VESA screw hole specs (A * B) in millimetres 65-75 400 x 400 85 600 x 400 C (mm) Standard Screw 19-21 M8 Quantity 4 Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock. •• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.
Other Cautions •• The actual appearance of the TV may differ from the images in this manual, depending on the model. •• Be careful when you touch the TV. Some parts can be somewhat hot. Safety Precaution: Securing the TV to the wall to prevent falling Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilise the TV. This action may cause the TV to tip over, causing serious injuries or death.
Preventing the TV from falling 1. Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall. –– You may need additional material such as wall anchors depending on the type of wall. 2. Using the appropriately sized screws, firmly fasten a set of brackets to the TV. –– For the screw specifications, refer to "Standard Screw" in the table on the previous page. 3.
03 The TV Control Stick Using the TV Control Stick You can use the Control Stick on the bottom right of the TV instead of the remote control to control most of the functions of your TV. While watching TV, you can change the channel by pressing the up and down directional buttons on the Control Stick or adjust the volume by pressing the left and right directional buttons. Press the on the Control Stick to display the Control menu.
04 The Remote Control About the Buttons on the Remote Control •• This remote control has Braille points on the Power, Channel, Volume, and Select buttons and can be used by visually impaired persons. •• The images, buttons, and functions of the remote control may differ depending on the model. Turns the TV on and off. Alternately selects Teletext mode, Full > Double > Mix > Off. Displays and selects available video sources. Gives direct access to channels. Returns to the previous channel.
About the Buttons on the Samsung Smart Remote •• The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model. (Power) Press to turn the TV on or off. (Colour / Number button) Each time you press this button, the coloured buttons window and the virtual numeric pad are displayed alternately. •• Use these coloured buttons to access additional options that are specific to the feature in use. •• Press to bring up the virtual numeric pad on the screen.
Installing batteries into the remote control (Battery size: AAA) Match the polarities of the batteries to the symbols on the battery compartment. 1 2 3 •• The colour and shape of the remote may vary depending on the model. •• Use the remote control within 7 m of the TV. •• Bright lights may affect the performance of the remote control. Avoid using the remote control near special fluorescent lights or neon signs. 1.
Installing batteries into the Samsung Smart Remote 1. Press the button at the top rear of the Samsung Smart Remote. The body will pop out slightly from the body cover. 2. Turn the remote over, and then slide the body of the remote upwards until the battery compartment is revealed. 3. If there are batteries in the remote, press the r and l buttons on both sides of the battery compartment to remove the existing batteries. 4. Insert two new batteries (1.
Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more. •• The Samsung Smart Remote can only be paired to one TV at a time.
Controlling External Devices with the TV Remote - Using the Universal Remote > s Source > Universal Remote You can control external devices connected to the TV using the remote control. To control external devices, register them by following the instructions on the screen. •• This function may not be supported depending on the model. •• You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control without any additional setup.
05 Performing the initial setup •• The initial setup differs from model to model. •• Turn on the TV using the P button on the remote control or TV controller. •• Noise may occur temporarily when the TV communicates with mobile devices. •• The SmartThings app is available on mobile devices for Android 6.0 or higher and iOS 10 or higher. •• To perform initialisation by using the SmartThings app, the mobile device must have been connected via Wi-Fi.
06 Connections Connecting devices to your TV You can connect various external devices using the connectors located at the back of the product. Check the connectors and then refer to the Quick Guide for more instructions on supported external devices. For more information about connections, see the e-Manual chapter "Connections". Make sure you have the correct cable before plugging it in. Illustrations of common plugs and ports are shown below.
Connecting to the Internet Connecting the TV to a network gives you access to online services such as the Smart Hub, as well as software updates. •• For more information about Smart Hub, see the e-Manual chapter, "Smart Features > Smart Hub". •• The shape of the rear panel differs among the models. Network Connection - Wireless Connect the TV to the Internet using a standard router or modem.
07 Selecting Connected Devices Changing the input signal > s Source When you select a connected external device on the Source screen, the output of the selected device is displayed on the TV's screen. •• For more information about selecting connected devices, see the e-Manual chapter "Switching between external devices connected to the TV". Editing external devices You can change the port name for a connected external device or add it to Home Screen. 1. Move the focus to a connected external device. 2.
08 Troubleshooting and Maintenance Troubleshooting If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual. •• This TFT LED panel is made up of sub pixels which require sophisticated technology to produce.
There is no picture/video/sound, or a distorted picture/video/sound from an external device, or “Weak or No Signal” is displayed on the TV, or you cannot find a channel. •• Make sure the connection to the device is correct and that all cables are fully inserted. •• Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible. •• Confirm that the correct input source has been selected ( > Source).
Intermittent Wi-Fi •• Make sure the TV has a network connection ( > Settings > General > Network > Network Status). •• Make sure the Wi-Fi password is entered correctly. •• Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m. •• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.
Eco Sensor and screen brightness Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to > Settings > General > Eco Solution > Ambient Light Detection. •• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function. •• The eco sensor is located at the bottom right of the TV.
09 Specifications and Other Information Specifications Model Name QE65Q900 QE75Q900 Display Resolution 7680 x 4320 7680 x 4320 65 inches 163 cm 75 inches 189 cm 60 W 60 W 1452.2 x 836.4 x 34.1 mm 1452.2 x 898.2 x 304.9 mm 1677.2 x 964.6 x 34.6 mm 1677.2 x 1024.9 x 337.5 mm 29.5 kg 30.5 kg 40.7 kg 41.
Environmental Considerations Operating Temperature Operating Humidity Storage Temperature Storage Humidity 10°C to 40°C (50°F to 104°F) 10% to 80%, non-condensing -20°C to 45°C (-4°F to 113°F) 5% to 95%, non-condensing •• The design and specifications are subject to change without prior notice. •• For information about the power supply, and more information about power consumption, refer to the label-rating attached to the product. •• Typical power consumption is measured according to IEC 62087.
Licences The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Recommendation - EU Only Hereby, Samsung Electronics, declares that this equipment is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.samsung.com go to Support > Search Product Support and enter the model name.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Warranty Card United Kingdom Republic of Ireland (EIRE) This Samsung product is warranted for a period of twelve (12) months from the original date of purchase, against defective materials and workmanship. In the event that warranty service is required, you should return the product to the retailer from whom it was purchased. However, Samsung Authorised Dealers and Authorised Service Centres in other EC Countries will comply with the warranty on the terms issued to purchasers in the country concerned.
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