USER MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.
Before Reading This User Manual This TV comes with this user manual and an embedded e-Manual. Before reading this user manual, review the following: User Manual Read this provided user manual to see information about product safety, installation, accessories, initial configuration, and product specifications. e-Manual For more information about this TV, read the e-Manual embedded in the product. •• To open the e-Manual, > Settings > Support > Open e-Manual On the website (www.samsung.
Features of your new TV Home Screen In Home Screen, you can easily run the apps that have been used previously or frequently. The apps can also be moved or deleted in the screen. Sources TV HDMI 1 HDMI 2 USB Remote Access Connection Guide Universal Remote Sources •• The image on your TV may differ from the image above depending on the model and geographical area. e-Manual Get help from a detailed, on-screen user's manual built into your TV.
Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
•• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an authorised dealer immediately. •• This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
•• Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV. •• Use only a properly grounded plug and wall outlet. –– An improper ground may cause electric shock or equipment damage. (Class l Equipment only.
Contents Before Reading This User Manual Features of your new TV Warning! Important Safety Instructions ----------------------------------------------------------------- 2 ----------------------------------------------------------------- 3 ----------------------------------------------------------------- 4 01 What's in the Box? 02 Connecting the TV to the One Connect 03 Assembling the TV Attaching the TV to the Stand ----------------------------------------------------------------Mounting the TV on
07 Performing the initial setup 08 Connections 09 Selecting Connected Devices 10 Troubleshooting and Maintenance 11 Specifications and Other Information Initial setup Connecting devices to your TV Connecting to the Internet Changing the input signal Editing external devices Using additional functions Troubleshooting What is Remote Support? Eco Sensor and screen brightness Caring for the TV Specifications Environmental Considerations Decreasing power consumption Licences Warranty Card WARRANTY
01 What's in the Box? Make sure the following items are included with your TV. If any items are missing, contact your dealer. Samsung Smart Remote & Batteries (AAA x 2) Remote Control & Batteries (AAA x 2) User Manual Regulatory Guide x1 (M4 x L12) One Connect One Connect Power Cable One Invisible Connection Bending Cover x4 Wall Mount Adapter RUBBER-FOOT •• The items’ colours and shapes may vary depending on the models. •• Cables not included can be purchased separately.
02 Connecting the TV to the One Connect ONE CONNECT 5 ONE CONNECT ONE CONNECT TV 4 x1 (M4 x L12) ONE CONNECT 10 cm Bending Cover To connect the One Invisible Connection to the One Connect and your TV, follow these steps: 1. After the TV is completely set up and placed in its final position, connect the One Invisible Connection to the One Connect and the TV as shown in Steps 1 to 4 above. WARNING: Make sure that both connectors are fully and firmly connected.
•• Do not use the One Connect in the upside-down or upright position. •• When connecting the One Invisible Connection, use a Bending Cover, which prevents the cable of the One Invisible Connection from being bent at a 90 degree angle, to bend the cable. Failure to do so may cause damage to the cable. •• When connecting the One Invisible Connection, pay attention to the shapes and sizes of its connectors so that they are connected correctly. Failure to do so may cause product malfunction.
03 Assembling the TV Attaching the TV to the Stand x4 x4 Make sure you have all the accessories shown, and that you assemble the stand following the provided assembly instructions.
Mounting the TV on a wall If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV. For models providing wall mount adapters, install them as shown in the figure below before installing the wall mount kit. •• Refer to the installation manual included with the Samsung wall mount kit.
TV size in inches VESA screw hole specs (A * B) in millimetres 55 200 x 200 65-75 400 x 400 C (mm) Standard Screw 21-23 M8 Quantity 4 Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock. •• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.
Other Cautions •• The actual appearance of the TV may differ from the images in this manual, depending on the model. •• Be careful when you touch the TV. Some parts can be somewhat hot. Safety Precaution: Securing the TV to the wall to prevent falling Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilise the TV. This action may cause the TV to tip over, causing serious injuries or death.
Preventing the TV from falling 1. Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall. –– You may need additional material such as wall anchors depending on the type of wall. 2. Using the appropriately sized screws, firmly fasten a set of brackets to the TV. –– For the screw specifications, refer to "Standard Screw" in the table on the previous page. 3.
04 The TV Control Stick Using the TV Controller You can use the TV Controller on the bottom of the TV instead of the remote control to control most of the functions of your TV. While watching TV, you can change the channel by pressing the up and down directional buttons on the TV Controller or adjust the volume by pressing the left and right directional buttons. Press the on the TV Controller to display the Control menu.
05 The Remote Control About the Buttons on the Remote Control •• This remote control has Braille points on the Power, Channel, Volume, and Select buttons and can be used by visually impaired persons. •• The images, buttons, and functions of the remote control may differ depending on the model. •• If you use the remote control that comes with your TV to control another TV, some functions may not operate normally. P (Power) Turns the TV on and off.
Installing batteries into the remote control (Battery size: AAA) Match the polarities of the batteries to the symbols on the battery compartment. 1 2 3 •• The colour and shape of the remote may vary depending on the model. •• Use the remote control within 7 m of the TV. •• Bright lights may affect the performance of the remote control. Avoid using the remote control near special fluorescent lights or neon signs. •• Alkaline batteries are recommended for longer battery life. 1.
06 The Samsung Smart Remote About the Buttons on the Samsung Smart Remote •• The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model. •• The Universal Remote function operates normally only when you use the Samsung Smart Remote that comes with the TV. (Power) Press to turn the TV on or off. (Colour / Number button) Each time you press this button, the coloured buttons window and the virtual numeric pad are displayed alternately.
Installing batteries into the Samsung Smart Remote 2 2 1 1 1. Press the button at the top rear of the Samsung Smart Remote. The body will pop out slightly from the body cover. 2. Turn the remote over, and then slide the body of the remote upwards until the battery compartment is revealed. 3. If there are batteries in the remote, press the r and l buttons on both sides of the battery compartment to remove the existing batteries. 4. Insert two new batteries (1.
Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more. •• The Samsung Smart Remote can only be paired to one TV at a time.
Controlling External Devices with a Samsung Remote Control Using the Universal Remote > s Source > Universal Remote You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen. •• This function may not be supported depending on the model. •• You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control without any additional setup.
07 Performing the initial setup •• The initial setup differs from model to model. •• Turn on the TV using the P button on the remote control or TV controller. •• Noise may occur temporarily when the TV communicates with mobile devices. •• The SmartThings app is available for mobile devices running Android 6.0 or higher or iOS 10 or higher. •• To perform Initial Setup using the SmartThings app, you must connect your mobile device via Wi-Fi.
08 Connections Connecting devices to your TV ONE CONNECT You can connect various external devices using the connectors located at the back of the product. Check the connectors and then refer to the Quick Guide for more instructions on supported external devices. For more information about connections, see the e-Manual chapter "Connections". Make sure you have the correct cable before plugging it in. Illustrations of common plugs and ports are shown below.
Connecting to the Internet Connecting the TV to a network gives you access to online services such as the Smart Hub, as well as software updates. •• For more information about Smart Hub, see the e-Manual chapter, "Smart Features > Using Smart Hub". •• The shape of the rear panel differs among the models. Network Connection - Wireless Connect the TV to the Internet using a standard access point or modem.
09 Selecting Connected Devices Changing the input signal > s Source When you select a connected external device on the Source screen, the output of the selected device is displayed on the TV's screen. •• For more information about selecting connected devices, see the e-Manual chapter "Switching between external devices connected to the TV". Editing external devices You can change the port name for a connected external device or add it to Home Screen. 1. Move the focus to a connected external device. 2.
10 Troubleshooting and Maintenance Troubleshooting If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual. •• This TFT LED panel is made up of sub pixels which require sophisticated technology to produce.
The CI+ does not work. •• Your Samsung TV conforms to the CI+ 1.4 standards. •• Where a CI+ Common Interface module is incompatible with this device, then please remove the module and contact the CI+ operator for assistance. The remote control does not work. •• Check if the power indicator at the bottom of the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.
Video Apps problems (Youtube etc) •• Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK. •• Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.
Eco Sensor and screen brightness Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to > Settings > General > Eco Solution > Ambient Light Detection. •• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function. •• The eco sensor is located at the bottom of the TV.
11 Specifications and Other Information Specifications Model Name QE55Q90R QE65Q90R Display Resolution 3840 x 2160 3840 x 2160 55 inches 138 cm 65 inches 163 cm 60 W 60 W 1231.2 x 708.1 x 39.9 mm 1231.2 x 796.7 x 235.3 mm 1450.1 x 831.2 x 39.9 mm 1450.1 x 921.0 x 285.3 mm 20.5 kg 24.7 kg 27.8 kg 34.
•• The design and specifications are subject to change without prior notice. •• For information about the power supply, and more information about power consumption, refer to the label-rating attached to the product. •• Typical power consumption is measured according to IEC 62087. •• You can see the label-rating attached to the bottom of the One Connect. •• You can see the label-rating attached to the back of the TV. (For some models, you can see the label-rating inside the cover terminal.
Recommendation - EU Only Hereby, Samsung Electronics, declares that this equipment is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.samsung.com go to Support > Search Product Support and enter the model name. This equipment may be operated in all EU countries. The 5 GHz WLAN(Wi-Fi) function of this equipment may only be operated indoors. BT max transmitter power : 100mW at 2.4GHz – 2.
Warranty Card United Kingdom Republic of Ireland (EIRE) This Samsung product is warranted for a period of twelve (12) months from the original date of purchase, against defective materials and workmanship. In the event that warranty service is required, you should return the product to the retailer from whom it was purchased. However, Samsung Authorised Dealers and Authorised Service Centres in other EC Countries will comply with the warranty on the terms issued to purchasers in the country concerned.
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