Troubleshooting RFG293HA Refrigerator user manual English imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register 1_ Troubleshooting DA68-01926B.indb 1 2010.5.
Features of your new Refrigerator Key features of your new refrigerator Your Samsung French Door Refrigerator comes equipped with various innovative storage and energyefficient features. • Twin Cooling System The fridge and freezer have separate evaporators. Due to this independent cooling system, the fridge and freezer cool more efficiently. Additionally, this separate air flow system prevents food odor in one compartment from seeping into the other compartment.
Safety Information SAFETY INFORMATION Before using your new Samsung French Door Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently.
Safety Information • If the wall socket is loose, do not insert the power plug. -T here is a risk of electric shock of fire. • Do not use a cord that shows cracks or abrasion damage along its length or at either end. • Do not bend the power cord excessively or place heavy articles on it. • Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet. -D amage to the cord may cause a short-circuit, fire and/or electric shock.
WARNING SEVERE WARNING SIGNS for USING • Do not insert your hands into the bottom area under the appliance. -A ny sharp edges may cause personal injury. • Do not let children step on a drawer’s cover. -T he drawer may break and cause them to slip. • Do not overfill the refrigerator with food. -W hen you open the door, an item may fall out and cause personal injury or material damage. • Do not touch the inside walls of the freezer or products stored in the freezer with wet hands.
Safety Information • Service warranty and Modification. -A ny changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor can Samsung be responsible for safety issues that result from 3rd party modifications. • Do not block air holes. - I f the air holes are blocked, especially with a plastic bag, the refrigerator can be over cooled. If this cooling period lasts too long, the water filter may break and cause water leakage.
Contents SETTING UP YOUR FRENCH DOOR REFRIGERATOR 08 Getting ready to install the refrigerator 09 Accessories and required tools 09 Removing the refrigerator doors 11 Disassemble the freezer drawer 12 Reattaching the refrigerator doors 14 Assemble the freezer drawer 15 Adjusting the level 16 Making minor adjustments between doors 17 Adjusting the freezer drawer level 18 Installing a water line kit 19 Connecting the water supply line to the refrige
Setting up your French Door Refrigerator GEttinG READy to instALL tHE REFRiGERAtoR Congratulations on your purchase of the Samsung French Door Refrigerator. We hope you enjoy the state-of-art features and efficiencies that this new appliance offers. Selecting the best location for the refrigerator • A location with easy access to the water supply. • A location without direct exposure to sunlight. • A location with a leveled floor. • A location with enough space for the refrigerator doors to open easily.
ACCESSORIES AND REQUIRED TOOLS Make sure the following accessories are included with your refigerator : Fastener Compression fitting 01 SETTING UP Hex wrench Compression nut Required Tools (Not provided) You need the following tools to complete the installation of your refirgerator: Philips screwdriver(+) Flat-blade screwdriver(-) Socket wrench (10mm) Pliers Allen wrench(3/16”) (5mm) Removing the refrigerator doors Some installations require door removal to transport the refrigerator to its fina
Setting up your French Door Refrigerator 2. D isconnect two connectors ( 3 ) on the both side doors. and one connertor ( 4 ) on the left side door. 3 4 3 Socket wrench 3. Remove the 3 hex head bolts ( 5 ) attached to the upper left and right door hinges with a socket wrench (10mm). Remove the ground screw ( 6 ) attached to the upper left and right door hinges with a philips screwdriver (+). Remove the upper left and right door hinges ( 7 ). 6 5 7 4. Lift the door straight up to remove. 5.
disassemble the freezer drawer 1. Take out the upper drawer by lifting it up. 1 2 01 SETTING UP 2. S lightly pull the left support guard ( 2 ) to the left, allowing the pizza pocket ( 1 ) just enough room to slip off the hook. Then pull the pizza pocket ( 1 ) forward. Slot 3. L ift up the bottom of the support guard ( 2 ) and pull it inward to remove it. Do it again, for right side. 2 Be careful not to break the parts. CAUTION 4.
Setting up your French Door Refrigerator REAttACHinG tHE REFRiGERAtoR DooRs Assemble the refrigerator doors 1. R eattach the lower left and right door hinges ( 1 ). With a Philips head screwdriver, insert the screw ( 2 ) into the lower left and right door hinges, and then tighten. Insert the 2 hex head bolts ( 3 ) into the lower left and right door hinges, and then tighten with an allen wrench (3/16”). 1 2 3 Allen wrench 2. P lace the hole in the bottom of the door over the door hinge ( 1 ).
REAttACHinG tHE REFRiGERAtoR DooRs 4. C onnect the connector ( 7 ) on the left side door and two connectors ( 8 ) on the both side of doors. 8 7 8 01 SETTING UP 5. P osition the top table ( 9 ) in place. Insert the 3 screws into the top table, and tighten with a philips screw driver (+). Open the door, reinsert the cap top table ( 10 ) and close the doors. 9 When reattaching the top table, make sure that the wires are not pressed or damaged by the hinge cover.
Setting up your French Door Refrigerator assemble the freezer drawer Slot 1. Pull out the rails fully on each side of the cabinet. 2. A ttach the freezer door front onto the open slots on the sides. Slot Slot 3. T ighten 4 hex head bolts completely with a socket wrench(10mm). 4. I nsert the lower basket ( 1 ) into the rail system. 1 5. H ook the ends of the tilting pocket ( 2 ) onto the brackets ( 3 ) and push down until they are locked into place.
Setting up your French Door Refrigerator ADJUSTING THE LEVEL Make sure the refrigerator is level so that you can make final adjustments. Use a level to test if the refigerator is level both side to side and back to front. If the refrigerator is not level, it will not be possible to get the doors perfectly even, which may cause moisture condensation and increased energy bills. Below is an example of how to level the refrigerator if the left side of the refrigerator is lower than the right side.
Setting up your French Door Refrigerator MAKING MINOR ADJUSTMENTS BETWEEN DOORS Remember, a leveled refrigerator is necessary for getting the doors perfectly even. If you need help, review the previous section on leveling the refrigerator. When the right door is lower than the left door. When the right door is higher than the left door. Fixed part Adjustment part The left door is fixed. To make minor adjustments between doors, adjust only the right door. 1.
Setting up your French Door Refrigerator ADJUSTING THE FREEZER DRAWER LEVEL Adjustment part 01 SETTING UP Freezer Drawer 1. Locate the height-adjuster ( 1 ) in the freezer drawer. Unscrew the 8 Phillips screws ( 2 ) slightly to loosen the door. 1 2 2. Loosen the controller screw ( 3 ) with a Phillips screwdriver (+). 3 3. Find the best level to align the door slope. Example) The slope is about 0.08inch (2mm) as shown below. - Rotate the height adjuster to -2.0 to reduce the door slope.
Setting up your French Door Refrigerator INSTALLING A WATER LINE KIT To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that. For the ice maker to operate properly, a water pressure of 20~125 psi is required. Within this water pressure range, a 170 cc (5.75 oz.) cup fills in about 10 seconds.
Setting up your French Door Refrigerator CONNECTING THE WATER SUPPLY LINE TO THE REFRIGERATOR Connecting the water supply line to the refrigerator. There are several items that you need to purchase to complete this connection. You may find these items sold as a kit at your local hardware store.
Setting up your French Door Refrigerator COMPLETING THE Set up Now that you have your new refrigerator installed in place, you are ready to set up and enjoy the features and functions of the appliance. By completing the following steps, your refrigerator should be fully operational. 1. M ake sure your refrigerator is in an appropriate location with reasonable clearance between it and the wall. Refer to installation instructions in this manual. 2.
Operating your French Door Refrigerator USING THE CONTROL PANEL & DISPLAY A 2 3 4 5 6 02 OPERATING 1 B Ice off Button Press the Ice Off button ( 1 ) if you don’t want to make more ice. The icon ( stops making ice. ) lights up and the Ice-Maker If the following occurs, turn off the ice maker. - There is enough ice in the ice bucket. - You want to save on water and energy. - Water is not being supplied to refrigerator.
Operating your French Door Refrigerator USING THE CONTROL PANEL & DISPLAY Power Freeze Button Press the Power Freeze button ( 2 ) if you want products to freeze more quickly in the freezer. The icon ( ) lights up and the inside temperature of the freezer. decreases for about two and a half hours. To turn off Power Freeze before the 2 1/2 hours are up, just press the button again to cancel the Power Freezer mode.
Operating your French Door Refrigerator Fridge Button Press the Fridge button ( 4 ) repeatedly until the desired temperature is shown in the display ( B ). Whenever you press the button, the temperature will move 1°C degrees with each push. You can set the temperature between 7°C and 1°C. Five seconds after the new temperature is set, the display will again show the actual current refrigerator temperature until a new temperature is selected. 02 OPERATING 3°C is recommended.
Operating your French Door Refrigerator USING THE CONTROL PANEL & DISPLAY Filter WARNING To reduce risk of water damage to your property DO NOT use generic brands of water filters in your SAMSUNG Refrigerator. USE ONLY SAMSUNG BRAND WATER FILTERS. SAMSUNG will not be legally responsible for any damage, including, but not limited to property damage caused by water leakage from use of a generic water filter. SAMSUNG Refrigerators are designed to work ONLY WITH SAMSUNG WATER Filter.
Operating your French Door Refrigerator USING THE CONTROL PANEL & DISPLAY - If you have trouble inserting the water filter becasue of high water pressure, shut off the water supply valve. - The locked symbol should be lined up with the indicator line. 02 OPERATING 5. Press the “Fridge” and “Power Cool” button simultaneously for about 3 seconds to reset the water filter. The indicator color ( ) changes to blue from red. 6. If you turned off the water supply, turn it back on.
Operating your French Door Refrigerator PARTS AND FEATURES Use this page to become more familiar with the parts and features of the refrigerator.
Operating your French Door Refrigerator Storing Food in the FRIDGE Your Samsung French Door Refrigerator has been designed to provide you with maximum space saving features and functions. Here are some of the customized compartments we have created to keep your food fresher longer. In order to further prevent odor from seeping into the ice compartment, wrap stored food securely and make food containers as airtight as possible.
Operating your French Door Refrigerator USING THE COOL SELECT PANTRY PLUS The Cool Select PantryPLUS is a full-width drawer with an adjustable temperature control. You can use the Pantry for large party trays, deli items, pizzas, beverages, or miscellaneous items. There is a temperature sensor which can adjust the amount of cold air allowed into the Pantry. The control buttons are located on the right side of the Pantry. • P ress the Temp button repeatedly until the mode you want is lit.
Operating your French Door Refrigerator REMOVING THE REFRIGERATOR ACCESSORIES 1. Door Bins & Dairy Compartment CAUTION 02 OPERATING To remove - Simply lift the bin up and pull straight out. To relocate - S lide it in above the desired location and push down until it stops. Injury may occur if the door bins are not firmly assembled. Do not allow children to play with bins. Sharp corners of the bins may cause injury. Do not adjust a bin full of foods. Remove the food first.
Operating your French Door Refrigerator REMOVING THE REFRIGERATOR ACCESSORIES 4. Cool Select PantryPLUS To remove the pantry - P ull the pantry out to full extension. Tilt up the front side of the Pantry and pull straight out. To relocate the pantry - P ush the rails to the back of the refrigerator. Place the drawer onto the rails and slide the Pantry back until it is in place.
Operating your French Door Refrigerator REMOVING THE FREEZER ACCESSORIES 1. Tilting Pocket To remove - Slightly pull the left support guard ( 2 ) to the left, allowing the pizza pocket ( 1 ) just enough room to slip off the hook. Then pull the pizza pocket ( 1 ) forward. Lift up the bottom of the support guard ( 2 ) and pull it inward to remove it. 1 1 02 OPERATING To replace - H ook the ends of the tilting pocket ( 1 ) onto the support guards ( 2 ) and push down until they are locked into place.
Operating your French Door Refrigerator Food Storage Tips Foods Refrigerator Freezer Storage Tips DAIRY PRODUCTS Butter 2-3 Weeks 6-9 Months Wrap or cover tightly. Milk 1-2 Weeks Not recommended Check date code. Most milk and similar products are sold in date-coded cartons that indicate a product’s peak freshness. Re-seal with cap or wrap tightly. Do not return unused portions to original container. Cream Cheese, cheese food, and cheese spread 2-4 Weeks Not recommended Check date code.
Operating your French Door Refrigerator Food Storage Tips Foods Refrigerator Freezer Storage Tips FISH AND SHELLFISH Fish 1-2 Days 2-3 Months Lean Fish (cod, flounder, etc) 1-2 Days 6 Months Frozen or Breaded n/a 3 Months Check date code. Freeze in original packaging. Shrimp (uncooked) 1-2 Days 12 Months Crab 3-5 Days 10 Months Freeze package in vapor and moisture-proof container.
Operating your French Door Refrigerator CLEAninG tHE REFRiGERAtoR Caring for your Samsung French Door Refrigerator prolongs the life of your appliance and helps keep the refrigerator from odor and germ. Cleaning the Interior C lean the inside walls and accessories with a mild detergent and then wipe dry with a soft cloth. You can remove the drawers and shelves for a more thorough cleaning. Just make sure to dry drawers and shelves before putting them back into place.
Troubleshooting SOLUTION The refrigerator does not work at all or it does not chill sufficiently. • Check that the power plug is properly connected. • Check if the set temperature on the digital display is warmer than freezer or fridge inner temperature. • If it is, set the refrigerator temperature colder. • Is the refrigerator in direct sunlight or located near a heat source? • Is the back of the refrigerator too close to the wall, preventing proper ventilation? The food in the fridge is frozen.
In case the need for servicing arises Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number when your product is not functionning properly. Warranty Information Limited Warranty for Original Purchaser This Samsung product is warranted by Samsung Electronics Canada, Inc.
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QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT WRITE U.S 800-SAMSUNG (800-726-7864) www.samsung.com Samsung Electronics America, Inc. 400 Valley Road Suite 201 Mt. Arlington, NJ 07956 CANADA 800-SAMSUNG (800-726-7864) www.samsung.com/ca Samsung Electronics Canada Inc. Customer Service, 55 Standish Court Mississauga, Ontario L5R 4B2 Canada In an effort to promote recycling this user manual is printed on recycled paper. DA68-01926B.indb 38 2010.5.
