DIRECTV Receiver Owner’s Manual For DIRECTV ® Receiver Models: SIR-S300W SIR-S310W
Warning! Important Safety Instructions CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. This symbol indicates high voltage is present inside. It is dangerous to make any kind of contact with any part inside of this product. This symbol alerts you that important literature concerning operation and maintenance has been included with this product.
Warning! Important Safety Instructions Always be careful when using this product. To reduce the risk of fire, electrical shock, and other injuries, keep these safety precautions in mind when installing, using, and maintaining your DIRECTV® Receiver. • Read all safety and operating instructions before operating this product. • Keep the safety and operating instructions for future reference. • Heed all warnings on the product and in the operating instructions. • Follow all operating and use instructions.
Warning! Important Safety Instructions • Avoid overhead power lines. An outside antenna system should not be placed in the vicinity of overhead power lines or other electric light or power circuits or where it can fall into such power lines or circuits. When installing an outside antenna system, be extremely careful to keep from touching the power lines or circuits. Contact with such lines can be fatal. • Do not overload the wall outlet or extension cords. Overloading can result in fire or electric shock.
Notice Attention Telephone Line Interruption A continuous land-based phone line connection is required for DIRECTV Pay Per View functionality and sports subscriptions. Any calls generated by the DIRECTV Receiver are toll free. These calls are typically made in the middle of the night; your phone is in use for approximately 30 seconds. Trademark and copyright statements Samsung is a trademark of Samsung Electronics. ©2003 DIRECTV, Inc.
Warranty SAMSUNG DIRECTV ® Satellite Receiver Limited Warranty To Original Purchaser This SAMSUNG manufactured product, as supplied and distributed by Samsung Electronics America, Inc.
Warranty adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal or reinstallation; reception problems and distortion related to noise, echo, interference or other signal transmission and delivery problems. SAMSUNG does not warrant uninterrupted or error-free operation of the product.
Table of Contents Chapter 1: Getting Started ......................................................................5 Box contents ...................................................................................5 Front panel controls and lights ........................................................7 Back of the DIRECTV® Receiver ......................................................9 Installing the batteries in the remote control...................................11 Inserting the Access card ..........
Table of Contents Chapter 3: Watching TV ........................................................................39 Remote control overview................................................................39 Changing channels .........................................................................41 Adjusting the volume .....................................................................41 Getting help ...................................................................................
Table of Contents Chapter 6: Settings, preferences, upgrades, and extras .........................86 Reading your mail ..........................................................................86 Setting system preferences .............................................................87 Reviewing and controlling caller ID ................................................95 Setting the Local Time options .......................................................97 Installing a new Access Card ...................
Table of Contents Chapter 8: Troubleshooting .................................................................113 Appendix: Specifications......................................................................115 Specifications for DIRECTV® Receiver model SIR-S310W.............115 Specifications for DIRECTV Receiver model SIR-S300W ...............116 Index....................................................................................................
Chapter 1: Getting started This chapter tells you everything you need to know before you start setting up and using your DIRECTV® Receiver. It includes information on: • Box contents • Front panel controls and lights • Back of the DIRECTV Receiver • Installing the batteries in the remote control • Inserting the Access Card Box contents Welcome! The first step in setting up your DIRECTV Receiver is to unpack the box and familiarize yourself with its contents.
Box contents for the SIR-S310W If you are missing any items, contact your Samsung dealer.
Chapter 1: Getting started Front panel controls and lights Now that you’ve unpacked the box, take a moment to take a look at the buttons and lights on the front of your DIRECTV Receiver.
Chapter 1: Getting started POWER Button and light Push this button to turn your DIRECTV Receiver on or off. The light glows when power is on. Remote control sensor Point your remote control at this sensor when operating your receiver. Access Card door (Model SIR-S300W only) This door covers the Access Card slot. This slot holds the Access Card (which allows you to view DIRECTV® programming). The Access Card slot is on the rear panel on model SIR-S310W.
Chapter 1: Getting started Back of the DIRECTV Receiver The diagram below illustrates the location of the input and output jacks on the back of the receiver. These illustrations may help you as you set up your DIRECTV Receiver. Step-by-step setup instructions appear in Chapter 2.
Chapter 1: Getting started Satellite In The RG-6 cable from the satellite dish connects to this jack. Antenna In The cable from an off-air TV antenna (not from the satellite dish) connects to this jack. Video Out Using a standard video cable, this jack connects your DIRECTV Receiver to your TV or VCR. Audio Out Using standard stereo audio cables, these jacks connect the DIRECTV Receiver to your TV or VCR. S-Video Out This jack connects your DIRECTV Receiver to a TV or VCR that accepts S-Video input.
Chapter 1: Getting started Installing the batteries in the remote control You’ve unpacked the receiver and reviewed its front and back panels. Now it’s time to start setting up. The first step is to install the batteries in your remote control. 1 Unlatch the battery compartment cover on the back of remote control. 2 Insert 2 AAA batteries as shown, making sure the + and – ends of each battery line up with the corresponding marks in the battery compartment. 3 Snap the cover back onto the remote control.
Chapter 1: Getting started Inserting the Access Card The next step is to insert your Access Card into your receiver. (You will not be able to view DIRECTV® programming unless the Access Card is properly inserted into the DIRECTV Receiver.) For some receivers, the card may already be inserted when you unpack the box. 1 Locate the ACCESS CARD slot. On model SIR-S300W the slot is located on the front of the DIRECTV Receiver, behind the Access Card door.
Chapter 2: Setting up and connecting This chapter explains how to setup and start using your DIRECTV® Receiver.
Telephone jack and cord The TEL LINE jack and the included telephone cord connect your DIRECTV Receiver to a phone line. If your home does not have RJ-11 type phone jacks, please contact your phone company to get one installed. A continuous land-based phone line connection is required for DIRECTV® Pay Per View functionality and Sports subscriptions. Any calls generated by the DIRECTV Receiver are toll-free.
Chapter 2: Setting up and connecting Before making connections The next steps are to determine which connection option you should use and then to make the necessary connections. Before you begin, please note the following important safety and setup tips. Protect your components from power surges • Always turn off and unplug your DIRECTV Receiver, TV, and any other components before connecting or disconnecting any of the cables.
Chapter 2: Setting up and connecting Choosing a connection Your DIRECTV Receiver supports a variety of connection possibilities to ensure that it is compatible with whatever type of TV, VCR, or A/V receiver you might have. This manual describes six different setup possibilities in detail. The one that is right for you depends on what type of A/V equipment you have in addition to your DIRECTV Receiver.
Chapter 2: Setting up and connecting Connection option A: DIRECTV Receiver to TV with RF cable only If connection option A best matches your needs, follow these steps: 1 Make sure your TV and DIRECTV Receiver are turned off and unplugged. 2 Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on the back of your DIRECTV Receiver.
Chapter 2: Setting up and connecting Note: DIRECTV Receiver model SIR-S310W shown; connections are the same for model SIR-S300W.
Chapter 2: Setting up and connecting Connection option B: DIRECTV Receiver to TV with A/V cables If connection option B best matches your needs, follow these steps: 1 Make sure your TV and DIRECTV Receiver are turned off and unplugged. 2 Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on the back of your DIRECTV Receiver.
Chapter 2: Setting up and connecting Note: DIRECTV Receiver model SIR-S310W shown; connections are the same for model SIR-S300W.
Chapter 2: Setting up and connecting Connection option C: DIRECTV Receiver to TV and VCR with RF cables only If connection option C best matches your needs, follow these steps: 1 Make sure your TV, VCR, and DIRECTV Receiver are turned off and unplugged. 2 Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on the back of your DIRECTV Receiver.
Chapter 2: Setting up and connecting Note: DIRECTV Receiver model SIR-S310W shown; connections are the same for model SIR-S300W.
Chapter 2: Setting up and connecting Connection option D: DIRECTV Receiver to TV and VCR with A/V cables If connection option D best matches your needs, follow these steps: 1 Make sure your TV, VCR, and DIRECTV Receiver are turned off and unplugged. 2 Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on the back of your DIRECTV Receiver.
Chapter 2: Setting up and connecting Note: DIRECTV Receiver model SIR-S310W shown; connections are the same for model SIR-S300W.
Chapter 2: Setting up and connecting Connection option E: DIRECTV Receiver to TV and A/V receiver If connection option E best matches your needs, follow these steps: 1 Make sure your TV, A/V receiver, and DIRECTV Receiver are turned off and unplugged. 2 Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on the back of your DIRECTV Receiver.
Chapter 2: Setting up and connecting Note: DIRECTV Receiver model SIR-S310W shown; connections are the same for model SIR-S300W.
Chapter 2: Setting up and connecting Connection option F (SIR-S310W only): DIRECTV Receiver to TV with Component Video inputs and digital A/V receiver 1 Make sure your TV, A/V receiver, and DIRECTV Receiver are turned off and unplugged. 2 Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on the back of your DIRECTV Receiver.
Chapter 2: Setting up and connecting 28
Chapter 2: Setting up and connecting Connecting the VCR control cable (model SIR-S310W only) The VCR control cable allows your model SIR-S310W DIRECTV Receiver to automatically program your VCR to record a TV program. By selecting a Record option from the on-screen Program Guide, you can direct the VCR control cable to flash signals to the VCR’s remote control sensor programming the VCR to tape a TV program for you.
Chapter 2: Setting up and connecting If you connected the DIRECTV Receiver to A/V input jacks on your TV, you will need to set your TV to display the input from these jacks. Usually this is done by pressing a Video, Input, or Mode button on your TV’s remote control. (See the manual for your TV if you need help.) 2 Press the POWER button on the DIRECTV Receiver’s remote control or on the front of the DIRECTV Receiver. The light on the front panel will turn on.
Chapter 2: Setting up and connecting Acquiring the correct dish pointing angles The Dish Pointing menu item in the Set Dish menu allows you to find out exactly how to point your satellite dish by entering your ZIP code. If you have not yet successfully aligned your satellite dish, or if you need to realign it, follow these instructions to find the exact angles you should use to point your dish: 1 Press the MENU button on your remote control. The Main menu appears.
Chapter 2: Setting up and connecting Azimuth refers to the left-to-right angle to which you should point your dish. Elevation refers to the up-and-down angle to which you should point your dish. Tilt (for oval dishes only) refers to the amount off-horizontal you should twist the dish on its axis. Write down these numbers and use them to accurately point your satellite dish. 8 To return to the Set Dish menu, press the BACK button on your remote control.
Chapter 2: Setting up and connecting 5 Use the arrow buttons on your remote control to highlight the Signal Meter menu item, then press the button on your remote control. The Signal Meter screen appears. The signal meter starts checking the satellite signal strength immediately. The signal strength (from 0-to100%) is indicated at the bottom of the screen. The Signal Meter screen allows you to check signal strengths from different Satellites, and different Transponders.
Chapter 2: Setting up and connecting If this screen is not displayed, access the Main Menu by pressing the MENU button on your remote control. Then use the arrow buttons on your remote control to highlight the Setup menu, and press the button. Then highlight the Installation menu, and press the button. The Installation menu appears. 2 Use the arrow buttons on your remote control to highlight the Set Dish menu item, then press the button on your remote control. The Set Dish menu appears.
Chapter 2: Setting up and connecting 6 When you have displayed the correct dish type, use the right-arrow button on your remote control to highlight the on-screen OK button, then press the button on your remote control. A message appears warning you that your DIRECTV Receiver needs to reboot (turn itself off and on) for the Dish Type setting to take effect.
Chapter 2: Setting up and connecting 4 Use the arrow buttons on your remote control to highlight the Set Dish menu item, then press the button on your remote control. The Set Dish menu appears. 5 Use the arrow buttons on your remote control to highlight the Auto Detection menu item, then press the button on your remote control. The Auto Detection screen appears. The DIRECTV Receiver starts attempting to identify the dish type.
Chapter 2: Setting up and connecting 1 Press the MENU button on your remote control. The Main menu appears. 2 Use the arrow buttons on your remote control to highlight the SETUP menu item, then press the button on your remote control. The SETUP menu appears. 3 Use the arrow buttons on your remote control to highlight the System menu item, then press the button on your remote control. The System menu appears.
Chapter 2: Setting up and connecting Activating your DIRECTV account After you have installed and connected the the satellite dish and DIRECTV Receiver, you must contact your service provider to create an account. To order programming from DIRECTV, please call 1-800-DIRECTV (1-800-347-3288). With this Digital Satellite Receiver and the proper Satellite Dish Antenna, you may be able to receive local channels from DIRECTV in certain markets. Additional equipment may be required in some areas.
Chapter 3: Watching TV This chapter covers all of the things you can do with the Program Guides and other features that let you control the way you watch TV.
VOL+/- Up/Down/Left/Right arrows Press these buttons to adjust the volume level of your TV (once the remote control has been programmed — see Chapter 7). You can control the volume of your TV when in TV, DIRECTV, or VCR mode. Use these buttons to move the highlight to any on-screen Guide or Menu selection. MUTE Press this button to mute or unmute the TV audio (once the remote control has been programmed — see Chapter 7).
Chapter 3: Watching TV Changing channels There are several ways to change the channel you are watching: 1 Press the CH + button on the remote control to tune to a higher channel number. Press the CH - button to tune to a lower channel number. 2 Enter a channel number directly with the 0 - 9 number buttons. After entering a number, press the system to tune to the new channel. button or wait a few seconds for the 3 Use the Quick Guide or full-screen Program Guide to change channels.
Chapter 3: Watching TV The Full Channel Banner The Channel Banner provides quick information about TV programs as you switch channels on your DIRECTV Receiver. If you want to see information about the channel you are currently watching, simply press the INFO button on your DIRECTV Receiver’s remote control. Pressing the INFO button displays the Full Channel Banner.
Chapter 3: Watching TV Multi-language This icon appears when additional audio tracks are available. Press the yellow AUDIO button to choose an alternate audio track. Locked This icon appears when the system is locked. Unlocked This icon appears when the system is temporarily unlocked. Mail This icon appears when there are unread mail messages from DIRECTV in your system mailbox. Music channel This icon appears when the channel is a music-only channel.
Chapter 3: Watching TV 2 Press the INFO button again. The Program Detail Screen appears. Actions list Select this arrow and press the button to scroll down. Another way to view the Program Detail screen is to enter the program Guide, highlight the program listing you are interested in, then press the INFO button on your remote control.
Chapter 3: Watching TV Finding out what’s on: the Guides Your DIRECTV Receiver provides access to detailed information about TV schedules. If you want to know what’s on, just use the Guide. There are several types of Guides you can access, each suited to a particular set of needs and preferences. Types of Guides When you want to find out what’s on, you can use the simple, fast Quick Guide; the detailed, informative Grid Guide; or the graphics-rich Logo Guide.
Chapter 3: Watching TV Setting the default Guide style The Guide menu item allows you to set which style of Guide is displayed when you press the GUIDE button on your remote control. Here’s how: 1 Press the MENU button on your remote control. The Main menu appears on your screen. When you display the Main menu, the Guide item is highlighted. 2 Press the control. button on your remote The Guide menu appears.
Chapter 3: Watching TV Using the Quick Guide The Quick Guide is made up of a Channel Banner and a channel list. This Guide is small and transparent so that you can continue to watch a TV program while you are browsing the Guide. Follow these steps to use the Quick Guide. 1 To display the Quick Guide, press the QUICK button on your remote control. The Quick Guide appears, displaying a small Channel Banner and a channel list showing the current half-hour time block.
Chapter 3: Watching TV Using the Grid Guide The Grid Guide displays a Channel Banner and a channel list showing a 2-hour time block for five channels (starting with the channel you are watching). It provides access to the complete set of Guide features including the ability to search for programs, schedule reminders and (on model SIR-S310W) recordings, etc.
Chapter 3: Watching TV Getting around in the Grid Guide You can use the Grid Guide to get detailed information about the channels and programs it contains. Here’s how: 1 To highlight different program listings in the Grid Guide, use the arrow buttons on your remote control to move up or down in the channel list, or forward and backward in time. Use the right-arrow button to see future program listings for up to 3 days on model SIR-S300W, or up to 7 days on SIR-S310W.
Chapter 3: Watching TV Tuning to a channel with the Grid Guide To tune to a program or channel listed in the Grid Guide: 1 Use the arrow keys to highlight the program or channel you want to watch. 2 Press the button on your remote control. The Guide disappears, and the channel you selected fills the screen. Switching to another Guide style You can switch from the Grid Guide to the Grid Guide (Name) or Logo Guide while viewing the Grid Guide.
Chapter 3: Watching TV Here is an explanation of each time control. Exits the time control bar. Moves the Guide view back 6 hours (unavailable when viewing the current time). Moves the Guide view back 30 minutes (unavailable when viewing the current time). Moves the Guide view ahead 30 minutes. Moves the Guide view ahead 6 hours. Moves the Guide view to the current time. Moves the Guide view back 24 hours (unavailable when viewing the current time). Moves the Guide view ahead 24 hours.
Chapter 3: Watching TV Using the Logo Guide The Logo Guide displays 21 channel logos and a Channel Banner showing information about the program currently showing on the highlighted channel. Follow the steps in this section to use the Logo Guide. Displaying and clearing the Logo Guide To display or clear the Logo Guide: 1 Press the MENU button on your remote control. Then use the arrow buttons to highlight the Guide menu item, and press the button on your remote control.
Chapter 3: Watching TV Getting around in the Logo Guide You can use the Logo Guide to get information about the programs currently showing on your DIRECTV Receiver. Here’s how: 1 To highlight different program listings in the Logo Guide, use the arrow buttons on your remote control to move up, down, left, or right in the logo list. When you highlight a logo, it is replaced by the channel name and number in the Logo Guide.
Chapter 3: Watching TV Switching to another Guide style You can switch from the Logo Guide to the Grid Guide or Grid Guide (Name) while viewing the Guide. Here’s how: 1 With the Guide displayed on your screen, press the red R button on your remote control. A list of Guide Styles appears on your screen. 2 Use the arrow buttons on your remote control to select the Guide style you wish to view, then press the button. The Guide Style list disappears, and the Guide appears in the style you chose.
Chapter 3: Watching TV Searching by Credits, Title, or Text If you want to find all programs that star a certain actor, share a certain director, have a particular character role, have won a particular award, or were created in a certain year, you can search By Credits. To search for a program whose title you know, search by title. Searching by text looks at both credits and titles to find all of the programs that match your search terms.
Chapter 3: Watching TV Searching by Category When you search by category, you narrow down the list of programs by choosing from program categories and sub-categories. 1 While viewing the Guide, press the blue B button on your remote control. A search list appears, allowing you to choose a type of search. 2 Use the arrow buttons on your remote control to highlight By Category, then press the button on your remote control. The Search By Category screen appears.
Chapter 3: Watching TV Choosing an alternate audio format for a program Many programs on your DIRECTV Receiver offer several audio formats. For example, some programs are available in alternative languages. Some are available in the Dolby Digital format (a high-quality digital audio format available on model SIR-S310W only). You can tell if a program offers alternative audio formats by pressing the INFO button on your remote control while watching a program.
Chapter 3: Watching TV 2 Use the arrow buttons on your remote control to highlight the name of the user whose settings you wish to activate, then press the button on your remote control. The Who list disappears, and the selected user’s settings take effect. To clear the Who list without changing the current user, press the WHO or EXIT button on your remote control. Pay per view programs Your DIRECTV Receiver gives you access to many pay per view movies, sporting events, concerts, etc.
Chapter 3: Watching TV 2 Press the INFO button on your remote control. The Program Details screen appears, with the list of available actions for that program. 3 Use the arrow keys on your remote control to highlight the Buy item from the list, then press the button on your remote control. A confirmation screen appears in which you can confirm or cancel your purchase. Pay per view purchases are billed with your regular monthly statement for DIRECTV® programming.
Chapter 3: Watching TV 3 Press the button on your remote control to view a list of your past pay per view purchases. The Past Purchases screen appears. 4 To see details for the listed purchases, use the arrow buttons on your remote control to highlight a purchase, then press the button on your remote control. A screen displaying program details for the selected purchase appears. 5 To return to the Past Purchases screen, press the BACK button on your remote control.
Chapter 3: Watching TV 4 To see details for any of the purchases in the list, use the arrow buttons on your remote control to highlight that purchase, then press the button on your remote control. A screen displaying program details for the selected purchase appears. 5 To return to the Future Purchases screen, press the BACK button on your remote control.
Chapter 3: Watching TV 5 Use the arrow buttons on your remote control to highlight the on-screen Cancel Purchase button, then press the button on your remote control. The Program Detail screen disappears. The Future Purchase screen appears; the purchase you canceled is now listed as canceled. Note: Past programs which you purchased but never watched cannot be canceled.
Chapter 3: Watching TV DIRECTV INTERACTIVETM Your DIRECTV Receiver has an interactive television service called DIRECTV INTERACTIVETM powered by Wink Communications®. With DIRECTV INTERACTIVE, you have the opportunity to interact with TV programming just by using your remote control. You can get up-to-the minute news, sports, weather, & program information, respond to free offers during commercials, and even make purchases while you watch TV.
Chapter 4: Program reminders and recording timers This chapter tells you how to use your DIRECTV® Receiver to set timers that can remind you when a program is about to begin, and (on model SIR-S310W only) record a program for you on your VCR.
Chapter 4: Program reminders and recording timers 4 Use the arrow buttons on your remote control to highlight the VCR Setup menu item, then press the button on your remote control. The VCR Setup screen appears. 5 Use the arrow buttons on your remote control to highlight the manufacturer of your VCR from the list on the left side of the screen. 6 If the VCR type list on the right side of the screen contains more than one type, highlight a type from this list.
Chapter 4: Program reminders and recording timers Scheduling program reminders and recording timers There are two kinds of timers you can set to help you manage your TV viewing: • You can schedule a reminder to alert you when a program is about to begin. • You can schedule a timer that will automatically record a program on your VCR (on model SIR-S310W only).
Chapter 4: Program reminders and recording timers Once you have set a program reminder, when the program is about to begin, the DIRECTV Receiver will display a message on your screen reminding you about the program. To use the program recording feature, you must have correctly connected and positioned the VCR control cable. You must also set up the DIRECTV Receiver to communicate with your VCR (for instructions, see the first section of this chapter).
Chapter 4: Program reminders and recording timers 3 Use the arrow buttons on your remote control to highlight the Timers menu item, then press the button on your remote control. The Timers screen appears. If you have previously scheduled program reminders or recording timers, they are listed here. 4 To review your previously scheduled program reminders and recording timers, look through this list.
Chapter 4: Program reminders and recording timers 7 When you have finished reviewing or modifying the timer, use the right-arrow button on your remote control to highlight the on-screen Back button, then press the button on your remote control. The Edit Timer screen disappears, and you return to the Timers screen. 8 To return to the SETUP menu, use the arrow buttons on your remote control to highlight the on-screen Done button, then press the button on your remote control.
Chapter 5: User profiles This chapter tells you how to modify and select user profiles.
Chapter 5: User profiles There are six user profiles you can choose: FAMILY: The FAMILY user profile is the master profile for your DIRECTV Receiver. The ratings limits, channel restrictions, and pay per view spending restrictions you set in the FAMILY profile apply to all of the user profiles. USER 1 - USER 4: These four user profiles allow individuals in your household to create custom channel lists and custom screen appearances for their own use.
Chapter 5: User profiles 2 Use the arrow buttons on your remote control to highlight the PROFILES menu item, then press the button on your remote control. The PROFILES menu appears. 3 Use the arrow buttons on your remote control to highlight the profile you wish to rename, then press the button. The menu for that user profile appears. The Edit User Name item is highlighted. 4 Press the button to start editing the user name for that profile. The Edit User Name screen appears.
Chapter 5: User profiles Editing channel lists You can edit channel lists to simplify your channel surfing by removing channels that you never watch from your channel list. Editing a channel list for a user profile has two effects : • When that user profile is the active profile, it sets which channels are skipped as you change channels with the CH+ and CH- buttons on your remote control.
Chapter 5: User profiles 3 Use the arrow buttons on your remote control to highlight the profile containing the channel list you wish to edit (FAMILY, or USER 1- 4), then press the button. The menu for that user profile appears. The Edit Channel List item is highlighted. Editing the FAMILY channel list changes channel access for all profiles. The ALL CHANNELS profile cannot be edited. 4 Press the button to start editing the channel list. The Edit Channel List screen appears.
Chapter 5: User profiles Setting ratings limits To control the ratings of the programs your family can watch, set ratings limits in the FAMILY profile. Ratings limits set in the FAMILY profile apply to the entire DIRECTV System no matter which user profile is active (as long as the system is locked). There are various systems used to rate TV programs. Your DIRECTV Receiver allows you to set limits for the following kinds of ratings: • TV program ratings for the Entire Audience.
Chapter 5: User profiles 3 Press the button on your remote control to display the FAMILY profile menu. The FAMILY profile menu appears. 4 Use the arrow buttons on your remote control to highlight the Rating Limit menu item, then press the button on your remote control. The Rating Limit menu appears. 5 Use the arrow buttons on your remote control to highlight the TV menu item, then press the button on your remote control. The TV menu appears. Entire Audience is highlighted.
Chapter 5: User profiles Here are descriptions of the ratings and abbreviations used on the Entire Audience rating screen: TV-G: TV-PG: TV-14: TV-MA: D: L: S: V: General audience. Although not specifically designed for children, most parents would find this program suitable for all ages. Parental guidance suggested. This program may not be suitable for younger children. Parents strongly cautioned. This program may contain material parents would find unsuitable for children under 14 years of age.
Chapter 5: User profiles 6 Use the arrow buttons on your remote control to highlight the Children menu item, then press the button on your remote control. The Children rating screen appears. Here are descriptions of the ratings and abbreviations used on the Children rating screen: TV-Y: All children. This program is designed to be appropriate for all children. TV-Y7: Directed to older children. This program is designed to be viewed by children age 7 and above.
Chapter 5: User profiles 3 Press the button on your remote control to display the FAMILY profile menu. The FAMILY profile menu appears. 4 Use the arrow buttons on your remote control to highlight the Rating Limit menu item, then press the button on your remote control. The Rating Limit menu appears. 5 Use the arrow buttons on your remote control to highlight the TV menu item, then press the button on your remote control. The TV menu appears.
Chapter 5: User profiles The FAMILY profile menu appears. 4 Use the arrow buttons on your remote control to highlight the Rating Limit menu item, then press the button on your remote control. The Rating Limit menu appears. Movies is highlighted. 5 Press the button on your remote control to display the Movies screen. The Movies screen appears. 6 Use the arrow and buttons on your remote control to select the ratings you wish to block your family from viewing.
Chapter 5: User profiles Allowing or blocking pay per view purchases To set whether pay per view programs can be purchased on your DIRECTV Receiver, use the Pay Per View option in the FAMILY profile menu. The Pay Per View Allow/Block setting in the FAMILY profile applies any time the system is locked, regardless of which user profile is active. Here’s how to set your DIRECTV Receiver to allow or block pay per view purchases: 1 Press the MENU button on your remote control. The Main menu appears.
Chapter 5: User profiles Setting a pay per view spending limit To limit the dollar amount that can be spent for each pay per view program, use the Spending Limit option in the FAMILY profile menu. Spending limits set in the FAMILY profile apply any time the system is locked, regardless of which user profile is active. Here’s how to set a spending limit: 1 Press the MENU button on your remote control. The Main menu appears.
Chapter 5: User profiles Setting the screen color and translucency For each of the profiles, you can set a screen color and translucency level that will be used to display the Menu and Guide screens. There are four color choices named after the four seasons: Spring (green), Summer (blue), Fall (amber), Winter (violet). Screen colors can be set for the FAMILY profile and the four USER profiles. You can also choose from four levels of translucency: Light, Medium, Dark, and Opaque (no translucency).
Chapter 5: User profiles 7 Use the arrow buttons on your remote control to highlight Light, Medium, Dark, or Opaque. Then press the button on your remote control. When you select a translucency option, the list disappears, and your translucency selection is set for that profile. 8 To clear the Menu from your screen, press the EXIT button on your remote control.
Chapter 5: User profiles Locking the system involves entering a four-digit password. You will need to remember this password to unlock the system in the future. Write down the password and keep it in a safe place. If you should ever forget your password, call DIRECTV or your service provider for assistance. To lock or unlock the system, follow these steps: 1 Press the MENU button on your remote control. The Main menu appears.
Chapter 6: Settings, preferences, upgrades, and extras This chapter tells you how to use the DIRECTV menu system to control the way your DIRECTV® Receiver operates.
Chapter 6: Settings, preferences, upgrades, and extras 3 To read one of the pieces of mail, use the arrow buttons on your remote control to highlight that piece of mail in your mailbox, then press the button. The selected mail message appears. 4 To delete the mail message (permanently removing it from your MAILBOX), highlight the on-screen Delete button and press the button on your remote control.
Chapter 6: Settings, preferences, upgrades, and extras 3 Press the button on your remote control to display the Preferences menu. The Preferences menu appears. 4 Use the arrow buttons on your remote control to highlight the Default Language menu item, then press the button on your remote control. A list of languages you can use for Guide and Menu screens appears.
Chapter 6: Settings, preferences, upgrades, and extras 4 Use the arrow buttons on your remote control to highlight the Screen Format menu item, then press the button on your remote control. A list of screen formats appears. 5 Use the arrow buttons on your remote control to highlight the format you wish to use to view widescreen programs, then press the button on your remote control. When you select a format, the list of formats disappears.
Chapter 6: Settings, preferences, upgrades, and extras 3 Press the button on your remote control to display the Preferences menu. The Preferences menu appears. 4 Use the arrow buttons on your remote control to highlight the Screen Color menu item, then press the button on your remote control. A list appears, showing you the screen color options. 5 Use the arrow buttons on your remote control to highlight a color option, then press the button on your remote control.
Chapter 6: Settings, preferences, upgrades, and extras 2 Use the arrow buttons on your remote control to highlight the Setup menu item, then press the button on your remote control. The Setup menu appears. The Preferences item is highlighted. 3 Press the button on your remote control to display the Preferences menu. The Preferences menu appears. 4 Use the arrow buttons on your remote control to highlight the Audio menu item, then press the button on your remote control. The Audio menu appears.
Chapter 6: Settings, preferences, upgrades, and extras Setting the Default format (model SIR-S310W only) You should use this preference setting to tell your DIRECTV Receiver whether your default audio format is PCM digital audio signals or Dolby Digital audio signal. To set the Default Format preference, follow these steps: 1 Press the MENU button on your remote control. The Main menu appears.
Chapter 6: Settings, preferences, upgrades, and extras Setting the Digital out audio format (model SIR-S310W only) If you are using the optical digital audio out port to connect your model SIR-S310W DIRECTV Receiver to a digital audio receiver, you should use this preference setting to tell your DIRECTV Receiver whether your audio receiver processes PCM digital audio signals or Dolby Digital audio signal. See the manual for your audio receiver if you are not sure.
Chapter 6: Settings, preferences, upgrades, and extras Setting the Digital decoding mode (model SIR-S310W only) If you connect your DIRECTV receiver with RF cable or A/V cable to your TV set, the Dolby Digital audio can be decoded by your model SIR-S310W DIRECTV Receiver. You should use this preference setting to tell your DIRECTV receiver process Dolby Digital audio decoding through to TV out or Audio out.
Chapter 6: Settings, preferences, upgrades, and extras Reviewing and controlling Caller ID The Caller ID item in the SETUP menu allows you to view a list of calls that you have received on the telephone line connected to your DIRECTV Receiver. It also allows you to control whether the Caller ID feature is turned on or off. The Caller ID feature only works if you subscribe to the caller ID service provided by your local telephone service.
Chapter 6: Settings, preferences, upgrades, and extras Identifying callers With Caller ID turned on, when a call is made to the phone line connected to your DIRECTV Receiver, a message appears on your TV screen telling you the number of the caller. To clear the message from your screen, press the button on your remote control. To set your DIRECTV Receiver not to display caller ID messages, use the arrow buttons on your remote control to highlight the on-screen Disable button, then press the button.
Chapter 6: Settings, preferences, upgrades, and extras 5 To see details about any of the listed calls, use the arrow buttons on your remote control to highlight the call from the list, then press the button on your remote control. A screen appears displaying the total number of calls received from that phone number and the times and dates for the three most recent calls.
Chapter 6: Settings, preferences, upgrades, and extras 3 Use the arrow buttons on your remote control to highlight the Installation menu item, then press the button on your remote control. The Installation menu appears. 4 Use the arrow buttons on your remote control to highlight the Local Time menu item, then press the button on your remote control. The Local Time menu appears. 5 To change the Local Time Setting, highlight it using the arrow buttons on your remote control, then press the button.
Chapter 6: Settings, preferences, upgrades, and extras 7 Use the arrow buttons on your remote control to highlight Time Zone menu item, then press the button. A list appears from which you can choose your local time zone. 8 Use the arrow buttons on your remote control to highlight your time zone, then press the button. The list disappears, and the Time Zone menu item reflects your choice. 9 Use the arrow buttons on your remote control to highlight the DST Observation menu item, then press the button.
Chapter 6: Settings, preferences, upgrades, and extras 3 Use the arrow buttons on your remote control to highlight the Installation menu item, then press the button on your remote control. The Installation menu appears. 4 Use the arrow buttons on your remote control to highlight the New Access Card menu item, then press the button on your remote control. The New Access Card screen appears.
Chapter 6: Settings, preferences, upgrades, and extras The System menu appears. 4 Use the arrow buttons on your remote control to highlight the System Information menu item, then press the button on your remote control. The System Information screen appears. (Information for model SIR-S310W shown.) 5 When you have finished reading the information screen, use the arrow buttons on your remote control to highlight the on-screen Back button, then press the button on your remote control.
Chapter 6: Settings, preferences, upgrades, and extras Viewing information on automatic system upgrades The System Upgrades menu item in the System menu provides information about the current software running on your DIRECTV Receiver, and a history of when previous upgrades have been automatically downloaded to your receiver. To View this information, follow these steps: 1 Press the MENU button on your remote control. The Main menu appears.
Chapter 6: Settings, preferences, upgrades, and extras 6 When you have finished reading the Upgrade Information or Past Upgrades screen, you can exit the Menu system by pressing the EXIT button on your remote control, or return to the System menu by using the arrow keys to highlight on-screen Back button, then press the button.
Chapter 6: Settings, preferences, upgrades, and extras Viewing fun system extras The Extras menu contains a useful calendar, a fun biorhythm charting tool, and games you can play. To view the system extras on your DIRECTV Receiver, follow these steps: 1 Press the MENU button on your remote control. The Main menu appears. 2 Use the arrow buttons on your remote control to highlight the EXTRAS menu item, then press the button on your remote control. The Extras menu appears.
Chapter 7: Programming the remote control This chapter explains how to program your remote control so that you can use it to operate your TV, VCR, or other A/V equipment. Chapter sections include: • Programming the remote control • Operating a device with your programmed remote control • Code lists Programming the remote control Your DIRECTV® Receiver’s remote control can be programmed to operate your TV, VCR, DVD player and other A/V equipment.
The SET button The device buttons Scanning method To use the scanning method to program your DIRECTV Receiver’s remote control, follow these steps: 1 Turn on the device you want to control. 2 Aim the remote control at the device. 3 Simultaneously press the SET button and the device button for the device you want to program your remote control to operate, (the TV button, for example). The device button lights up. 4 Repeatedly press the CH+ or CH- button to scan through the device codes.
Chapter 7: Programming the remote control Code lists Use these lists to find the codes you need to program your DIRECTV Receiver’s remote control to operate your other A/V devices. For brands with multiple codes listed, try the codes in order until you find one that works for your device.
Chapter 7: Programming the remote control TV (continued) TV (continued) Brand names Code numbers Brand names MARANTZ 070 164 RUNCO 072 130 181 MATSUI 164 SAMPO 207 070 004 058 MEMOREX 004 007 072 SAMSUNG 000 210 101 004 050 089 105 160 127 143 133 SANYO 007 020 053 057 082 212 METZ 088 MGA 024 070 004 024 028 042 Code numbers MINERVA 088 MITSUBISHI 024 004 040 042 028 146 SCOTT 004 028 043 048 143 MTC 070 004 062 101 SEARS 015 030 028 094 004 007 057 082 143 160 167 163 SEL
Chapter 7: Programming the remote control TV (continued) VCR (continued) Brand names Code numbers Brand names Code numbers WARDS 004 009 063 164 GE 031 072 144 147 063 151 107 109 156 126 GO VIDEO 040 132 136 WESTING HOUSE 076 120 GOLDSTAR / LG YAMAHA 070 004 101 123 012 001 114 YORK 004 HARMAN KARDON 012 045 YUPITERU 043 HITACHI 001 026 034 063 137 150 156 HUGHES 001 INSTANTREPLAY 031 JCL 031 JCPENNY 012 001 040 101 156 066 JENSEN 043 JVC 048 050 043 130 060 012 031 150
Chapter 7: Programming the remote control VCR (continued) VCR (continued) Brand names Code numbers Brand names Code numbers OPTONICA 053 054 SYMPHONIC 034 PANASONIC 070 133 031 066 160 161 TANDY 010 034 TATUNG 039 043 023 PENTAX 001 031 063 156 TEAC 034 039 043 023 PHILCO 031 034 067 TECHNICS 031 070 PHILIPS 031 067 034 101 054 071 TEKNIKA 031 019 034 101 PILOT 101 PIONEER 021 001 048 PORTLAND QUARTZ TMK 006 TOSHIBA 112 008 131 047 059 082 001 042 108 TOTEVISION 040 10
Chapter 7: Programming the remote control AUX-AUDIO (continued) AUX-AUDIO (continued) Brand names Code numbers Brand names Code numbers Enlightened Audio 078 153 QUASAR 131 187 FISHER 107 129 157 163 176 RCA 109 213 166 REALISTIC 103 122 123 124 172 174 177 179 180 194 Fosgate Audionics 228 248 GE 216 123 HARMAN KARDON 111 073 195 248 249 HAITAl 119 HITACHl 088 PENNY 109 154 178 JENSEN 099 JERROLD 141 JVC 112 198 252 KENWOOD 096 104 119 125 148 151 163 171 173 242 KRELL
Chapter 7: Programming the remote control DVD DVD-LDP Brand names Code numbers Brand names ALPINE 009 CALIFORNIA AUDIO 047 APEX DIGITAL 075 076 DENON DENON 030 226 FISHER 047 GE 035 036 KENWOOD 060 GOLDSTAR / LG 028 041 MAGNAVOX 048 057 HARMAN KARDON 217 MITSUBISHI 057 HITACHI 011 NAD 057 JVC 031 PANASONIC 047 051 054 MAGNAVOX 038 042 008 227 PHILIPS 048 MARANTZ 006 007 PIONEER 055 057 MITSUBISHI 032 QUASAR 047 NAD 077 RCA 046 ONKYO 207 SANYO 052 PANASO
Chapter 8: Troubleshooting Use the tips below to help solve any problems you have with the DIRECTV® Receiver: 113 Q: A: I have no picture and no sound and the POWER light does not light. Make sure your DIRECTV Receiver is plugged into a working power outlet. If the outlet is switched, make sure it it turned on. If your DIRECTV Receiver is plugged into a power strip, check that the power strip is plugged in and turned on. Check the batteries in the remote control. Q: A: I have sound but no picture.
Q: A: I have a frozen screen and the POWER button doesn’t work. Unplug your receiver for 10 to 20 seconds; then plug it back in and turn it on. Check the batteries in the remote control. Q: A: I cannot view a program. Make sure your subscription includes the channel you want to watch. Call your service provider if you are not sure. Make sure your system is not locked by looking for the locked icon ( the channel banner. ) in Q: A: I cannot purchase a pay per view program.
Appendix: Specifications This appendix presents the technical specifications for both models of DIRECTV® Receiver: SIR-S310W and SIR-S300W. Specifications for model SIR-S310W Power supply Input Voltage: AC 120V, 60Hz (SMPS type) Power Consumption: 24W max Physical Specification Size: 12.13 in.(W) x 2.36 in.(H) x 9.25 in.(D) (308mm x 60mm x 235mm) Weight (Net): 1.83 Kg (about 4.03 lbs.
Specifications for model SIR-S300W Power supply Input Voltage: AC 120V, 60Hz (SMPS type) Power Consumption: 24W max Physical Specification Size 10.24 in.(W) x 1.96 in.(H) x 7.17 in.(D) (260mm x 50mm x 182mm) Weight (Net): 1.36 Kg (about 3.00 lbs.
Index A F Access Card inserting 12 installing new 99 Accessories 5, 6 All channels profile 71 Arrow buttons 40 AUDIO button 57 Audio language 57, 90 Azimuth 31, 32 Family profile 71 FREEZE button 40 Front panel 7 B G Guide types of 45 changing the guide style 46, 50, 52 Grid guide See Program guides GUIDE button 40, 48, 52 BACK button 40 Batteries 11 H C I Cables 13, 14 Caller ID 40, 95 Channel banner 41 - 43 Channel list 73 Connections 16, 17, 19, 21, 23, 25, 27 Icons 43 INFO button 40, 42, 43,
P S Password 85, 114 pay per view canceling 61 blocking 81 ordering 58 reviewing purchases 59, 60 setting a spending limit 82 Picture-in-guide 48, 52 Preferences 87 Problems, solving See Troubleshooting Profiles 70 Program detail screen 43, 44 Program guides quick guide 45, 47 grid guide 48, 50 logo guide 45, 52 Purchases See pay per view Satellite dish type See dish type Scheduling See timer Screen format 88 SEARCH button 40, 54 Searching by credits 55 by title 55 by text 55 by category 56 Software upgr