NETWORK CAMERA User Manual SNP-3302/3302H/ 3371/3371H/3371TH
Network Camera User Manual Copyright ©2011 Samsung Techwin Co., Ltd. All rights reserved. Trademark is the registered logo of Samsung Techwin Co., Ltd. The name of this product is the registered trademark of Samsung Techwin Co., Ltd. Other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Samsung Techwin Co., Ltd shall reserve the copyright of this document.
overview IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. ● OVERVIEW 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
overview WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT. Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus. CAUTION CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK. DO NOT REMOVE COVER (OR BACK).
Battery Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like. These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so. The BNC Out terminal of the product is provided for easier installation, and is not recommended for monitoring purposes.
overview Please read the following recommend safety precautions carefully. Do not place this apparatus on an uneven surface. Do not place this apparatus near conductive material. Do not attempt to service this apparatus yourself. Do not install near any magnetic sources. Do not block any ventilation openings. Do not place heavy items on the product. Do not expose the camera to radioactivity. User’s Manual is a guidance book for how to use the products.
CONTENTS OVERVIEW 10 12 15 INSTALLATION & CONNECTION 17 NETWORK CONNECTION AND SETUP 42 19 29 40 41 42 43 44 45 46 47 50 51 53 53 Important Safety Instructions Product Features Recomended PC Specifications Recomended SD/SDHC Memory Card Specifications What’s Included At a Glance (SNP-3302/3371) At a Glance (SNP-3302H/3371H/ 3371TH) DIP Switch Setting (SNP-3302H/ 3371H/3371TH) Installation Inserting/Removing an SD Memory Card Memory Card Information (Not Included) Connecting the Camera Directly to
overview WEB VIEWER 54 SETUP SCREEN 64 APPENDIX 99 8_ overview 54 55 56 58 61 63 Connecting to the Camera Login Installing Silverlight Runtime Using the Live Screen Playback Playing the backup recordings 64 64 79 85 94 Setup Audio & Video Setup Network Setup Event Setup System Setup 99 104 106 108 110 Specification Product Overview Troubleshooting Open Source Announcement GPL/LGPL Software License
PRODUCT FEATURES M However, MPEG-4 video can not be played on a web page. Use CMS software if you want to play the video on a web page. • Web Browser-based Monitoring Using the Internet web browser to display the image in a local network environment. • Alarm If an event occurs, the event-related video will be transferred to the email specified by the user or saved to the SD memory, or the event signal will be sent to the Alarm Out port.
overview RECOMENDED SD/SDHC MEMORY CARD SPECIFICATIONS • 2GB ~ 32GB • To ensure proper recording of video data, it is recommended you use a memory card that supports at least read/write speed 10Mbps and Class 6. WHAT’S INCLUDED Please check if your camera and accessories are all included in the product package.
Appearance Item Name Quantity Description Tapping Screw 3 Used for installation on the wall or ceiling Model Name Template 1 Product installation guide Hexagon screw 3 Used for attaching the installation base to the camera L Wrench 1 Used for fixing the installation base after attaching it to the camera Installation base 1 Bracket for mounting outdoors SNP3302H/3371H/3371TH English _11 ● OVERVIEW SNP-3302/3371
overview AT A GLANCE (SNP-3302/3371) Appearance c b Item Description Unlock button Used if installing the camera in the installation base. b Dome Cover Dome cover for the lens and unit protection. c Main unit Protect the internal PTZ mechanism from the direct sunlight. SD Memory Card Compartment Compartment for the SD memory card. Reset Button Pressing and holding this button for about 5 seconds will reset all camera settings to the factory default.
Bottom View of Installation Base ● OVERVIEW SW1 Inner View of Installation Base ON ON OFF 1 2 3 4 5 6 7 8 SW2 ON ON OFF 1 2 3 4 5 6 7 8 9 10 11 12 Protocol 2-1 2-2 2-3 2-4 OFF OFF OFF OFF STW Pelco-D OFF OFF OFF ON Pelco-P OFF OFF ON OFF OFF OFF ON ON SEC Panasonic OFF ON OFF OFF Vicon OFF ON OFF ON Honeywell OFF ON ON OFF OFF ON ON ON AD 2-8 2-9 2-12 ON $POUSPMMFS 1 SW b 39 59 59 (/% / 0 "6%*0@*/ "6%*0@065 "9*$0. *.0 7%$ "VY $0. % % 59% 59% (/% " $0.
overview Item Description Audio Output Port Used to connect the audio output cable. Alarm I/O Port Used to connect the alarm I/O cable. Power Port Used to connect the power. Video Out Port Analog video output port.
AT A GLANCE (SNP-3302H/3371H/3371TH) Appearance b Item Description Main unit Protects the internal PTZ mechanism from the direct sunlight, rain or external impact. b Dome Cover Dome cover for the lens and unit protection. c Safety cable hook Cable hook that is designed for preventing an accidental fall of the product.
overview Bottom View of Installation Base Inner View of Installation Base 1PXFS "$ _ 7 59 (/% / 0 "6%*0@*/ "6%*0@065 "9*$0. *.0 7%$ "VY $0. b c Item Description Communications Setup Switch Set the transfer rate and protocols. b ID Setup Switch Specify the camera ID. c Communications and AUX Ports Used for RS-485 communications. Audio Input Port Used to connect the audio input cable. Audio Output Port Used to connect the audio output cable.
installation & connection ❖ Camera Wiring Interface Board For the camera wiring, please refer to the picture below. Power Supply Video Output Power Input Ground ETHERNET Alarm 1PXFS "$ _ 7 59 (/% / 0 "6%*0@*/ "6%*0@065 "9*$0. *.0 7%$ "VY $0. "9*$0. *.0 7%$ 59 "9*$0. *.0 7%$ $POUSPMMFS 39 % % 59% 59% (/% " $0. " /0 39 "MBSN 0/ "MBSN 0/ Audio IN */ */ (/% */ */ (/% $ . / /$ $ .
installation & connection Control Signal Connection • RS-485 Communications Camera Controller D+ D- TXD+ TXD- • RS-422 Communications Camera Controller D+ D- TXD+ TXD- TX+ TX- RXD+ RXD- J The maximum power capacity of the alarm and AUX outputs is 30VDC/2A, 125VAC/0.5A, and 250VAC/0.25A. When connecting alarm input and output cables, be sure to connect one cable to each terminal respectively. To connect products over the camera’s capacity, please use an additional relay device.
DIP SWITCH SETTING (SNP-3302H/3371H/3371TH) How to set up Protocols and ID DIP Switches 1. Set the switches according to your installation environment. For more detailed setup information, please refer to the chart on the next page. 2. The camera may malfunction if the switches are not fully turned On/Off; please double check the switches before finishing setup.
installation & connection SW2 Pin No. Purpose 1~4 Protocol Settings 5~6 Baud Rate Settings 7 Transfer Method (RS-485/422) Settings 8 Response Mode Settings 9 RESERVED 10~11 12 Termination Settings RESERVED • Protocol Settings Select a communication protocol for the camera. No.
• Baud Rate Settings Select the transfer speed of a selected communication protocol. Baud Rate (BPS) SW2-#5 SW2-#6 1 2400 ON ON 2 4800 ON OFF 3 9600 OFF OFF 4 19200 OFF ON • Communication Method Settings Select a communication method for the camera. SW2-#7 Function ON OFF Transfer Mode Switch RS-422(4Wire) RS-485(2Wire) • Communication Response Settings Select a communication response method for the camera and controller: Response or No Response.
installation & connection Camera ID DIP Switch Settings (SW1) To set up camera IDs, refer to the “Camera ID Chart” next.
SW1-#1 ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON SW1-#2 OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON SW1-#3 ON ON ON OFF OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON ON ON OFF OFF OFF OFF SW1-#4 ON ON ON OFF OFF OFF OFF OFF OFF OFF OFF ON ON ON ON ON ON ON ON OFF OFF
installation & connection ID 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 SW1-#1 OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF SW1-#2 OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON SW1-#3 ON ON ON ON OFF OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON
SW1-#1 ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON SW1-#2 ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF SW1-#3 OFF ON ON ON ON OFF OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON ON ON OFF OFF SW1-#4 ON ON ON ON ON OFF OFF OFF OFF OFF OFF OFF OFF ON ON ON ON ON ON ON ON O
installation & connection ID 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 SW1-#1 OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF SW1-#2 ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF SW1-#3 OFF OFF ON ON ON ON OFF OFF OF
SW1-#1 ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF SW1-#2 OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON SW1-#3 OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON ON SW1-#4 ON ON ON ON ON ON ON OFF OFF OFF OFF OFF OFF OFF OFF ON ON ON ON ON ON ON ON OFF O
installation & connection ID 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 SW1-#1 ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON SW1-#2 ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON SW1-#3 ON OFF OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON ON ON OFF OFF OF
INSTALLATION Preparing Adapter and Cable Plug the power adapter into a power outlet. ● INSTALLATION & CONNECTION $POUSPMMFS 59 39 39 "VY / 0 59 (/% $0. % % 59% 59% (/% " $0. " /0 "9*$0. *.0 7%$ 7JEFP 0VU 1PXFS "$ _ 7 "MBSN 0/ "9*$0. *.0 7%$ "6%*0@*/ "6%*0@065 "MBSN 0/ "9*$0. *.0 7%$ */ */ (/% */ */ (/% $ . / /$ $ . / /$ / $ */ */ / $0. */ */ / (/% (/% / $ $0.
installation & connection Electrical Resistance of Copper Wire at [20°C (68°F)] Copper Wire Gauge (AWG) #24(0.22mm2) #22(0.33mm2) #20(0.52mm2) #18(0.83mm2) Resistance (Ω/m) 0.078 0.050 0.030 0.018 Drop Voltage (V/m) 0.028 0.018 0.011 0.06 Recommended Distance (m) Less than 20 Less than 30 Less than 30 Less than 30 As shown in the table above, you may encounter a voltage-sag depending on the wire length.
The wiring varies depending on your monitor type and peripheral devices; please refer to the user manual for each device. Please make sure the monitor and camera are turned off when connecting them. This product is a network camera that transfers video over a network; the video output terminal is used to set the imaging range of the camera at installation. Using the terminal for monitoring purposes may cause problems such as degradation in video quality.
installation & connection Installing by surface attachment M SNP-3302H/3371H/3371TH cannot be installed on the surface of a wall or ceiling. ❖ Attaching Template & Installing installation base 1. Attach the provided template on the ceiling. Based on the template, drill a 88mm hole in the ceiling and arrange the wires through the hole. 2. Install installation base as shown. 3. Before installing the exposed bracket, open the hinged door at the bottom of the bracket as shown in the picture.
❖ Configuring Camera DIP Switches DIP switches for communication and ID protocols are located on the bottom of the camera.
installation & connection - To attach or detach the camera, refer to the picture. • Attaching the Camera : Hold up the camera and push it to the mount as shown in the picture. Push the camera until you hear a “click”. • Detaching the Camera : To detach the camera, pull the camera downward while pushing up the unlock buttons on the camera.
Installing by wall mount ❖ Fix the installation base with the bracket 2. As shown in the picture below, gently press and lift up the handle of the hinged door on the bottom of the installation base. Please refer to the “Camera Wiring Interface Board” on page 17, connect the wires. J ● INSTALLATION & CONNECTION 1. Fix the base with the bracket by turning it clockwise. Knob Do not connect the camera to a power outlet until the installation is complete.
installation & connection 4. Assemble Camera and Installation Base Assemble the installation base and camera by matching the installation direction guides. 5. Attach Camera Turn the camera frame counterclockwise until the protrusions on the camera frame and installation base become matched perfectly. 6. Secure Camera and Installation Base As shown in the picture below, secure the installation base and camera using 3 hexagon screws.
Optional Accessories for Installation For your easier installation, you can purchase appropriate optional accessories available. ● INSTALLATION & CONNECTION 1. If installing the camera on the wall • Wall mount (SBP-300WM1) • Wall mount (SBP-300WM) 2.
installation & connection 3. If installing the wall mount (SBP-300WM/SBP-300WM1) on an at least 80mm-long cylinder • Pole Mount (SBP-300PM) 4. If installing the wall mount (SBP-300WM/SBP-300WM1) on a corner of the wall • Corner Mount (SBP-300KM) 5.
6. If installing SNP-3302/3371 outdoors • Outdoor Housing (SHP-3700H) ● INSTALLATION & CONNECTION 7. If installing SNP-3302/3371 on a ceiling as built-in component • Flush-Mount Indoor Housing for PTZ Dome Camera (SHP-3700F) 8.
installation & connection INSERTING/REMOVING AN SD MEMORY CARD J Disconnect the power cable from the camera before inserting the SD memory card. Inserting an SD Memory Card 1. Using the screw driver, loosen 4 screws by turning them counterclockwise and separate the dome cover. 2. Push the SD memory card in the direction of the arrow shown in the diagram. J Do not insert the SD memory card while it’s upside down by force. Otherwise, it may damage the SD memory card.
J Pressing too hard on the SD memory card can cause the card to shoot out uncontrollably from the slot when released. To remove the SD memory card, set to from and press [Apply ( )]. (page 86) record to OFF will cause damage to the data stored in the card.
network connection and setup You can set up the network settings according to your network configurations. CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN 1. Launch an Internet browser on the local PC. 2. Enter the IP address of the camera in the address bar of the browser.
CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM External Remote PC Camera DDNS Server (Data Center, KOREA) 1. Use the cross LAN cable to connect the network cable directly to your PC. 2. Run the IP Installer and change the IP address of the camera so that you can use the web browser on your desktop to connect to the Internet. 3. Use the Internet browser to connect to the camera. 4. Move to [Setup] page. 5. Move to [Network] – [DDNS] and configure the DDNS settings. 6.
network connection and setup CONNECTING THE CAMERA DIRECTLY TO A PPPoE MODEM INTERNET PPPoE Modem External Remote PC Camera DDNS Server (Data Center, KOREA) 1. Use the cross LAN cable to connect the network cable directly to your PC. 2. Run the IP Installer and change the IP address of the camera so that you can use the web browser on your desktop to connect to the Internet. 3. Use the Internet browser to connect to the camera. 4. Move to [Setup] page. 5.
CONNECTING THE CAMERA TO A BROADBAND ROUTER WITH THE PPPoE/CABLE MODEM This is for a small network environment such as homes, SOHO and ordinary shops. INTERNET Camera Broadband Router Local PC PPPoE or Cable Modem PPPoE or Cable Modem External Remote PC DDNS Server (Data Center, KOREA) Configuring the network settings of the local PC connected to a Broadband Router Configuring the network settings of the local PC connected to a Broadband Router, follow the instructions below.
network connection and setup BUTTONS USED IN IP INSTALLER Item Description Device Name Model name of the connected camera. Click the column to sort the list by model name. However, search will be stopped if clicked during the search. b Alias This function is not currently implemented. c Mode Displays either or for the current network connection status. MAC(Ethernet) Address Ethernet address for the connected camera. Click the column to sort the list by Ethernet address.
Item m M URL DDNS URL address enabling access from the external Internet. However, this will be replaced with the of the camera if DDNS registration has failed. IPv4 Scans for cameras with the IPv4 setting. IPv6 Scans for cameras with the IPv6 setting. Search Scans for cameras that are currently connected to the network. However, this button will be grayed out if neither IPv4 nor IPv6 is checked. Auto Set The IP Installer automatically configures the network settings.
network connection and setup 3. In the
pane, provide the necessary information. • MAC (Ethernet) Address : The MAC (Ethernet) address of the applicable camera will be set automatically so you don't need to input it manually. M You can configure the static IP settings only if the DHCP checkbox is unchecked. If using a Broadband Router • IP Address : Enter an address falling in the IP range provided by the Broadband Router. ex) 192.168.1.2~254, 192.168.0.2~254, 192.168.XXX.J The default password can be exposed to a hacking thread so it is recommended to change the password after installing the product. Note that the security and other related issues caused by the unchanged password shall be responsible for the user. 7. When the manual setup including IP is completed, the camera will restart. If the Broadband Router has more than one camera connected Configure the IP related settings and the Port related settings distinctly with each other.
network connection and setup 3. Enter the password. This is the login password for the “admin” user who accesses the camera. The default password is “4321”. The default password can be exposed to a hacking thread so it is recommended to change the password after installing the product. Note that the security and other related issues caused by the unchanged password shall be responsible for the user. 4. Click [OK]. Auto network setup will be completed.
PORT RANGE FORWARD (PORT MAPPING) SETUP If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the Broadband Router so that a remote PC can access the camera in it. ● NETWORK CONNECTION AND SETUP Manual Port Range Forwarding 1. From the Setup menu of the Broadband Router, select - . For setting the port range forward for a third-party Broadband Router, refer to the user guide of that Broadband Router. 2.
network connection and setup Setting up Port Range Forward for several network cameras When several network cameras are connected to one Broadband Router device, you should forward the TCP 943 port of the router to the TCP 943 port of a connected camera. J If you don't set properly the TCP 943 port of the router, you cannot get any video stream from the web page of the camera. • TCP 943 port is a port for the Silverlight policy server of a camera.
CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC 2. Double-click a camera to access. The Internet browser starts and connects to the camera. M Access to the camera can also be gained by typing the camera's IP address in the address bar of the Internet browser.
web viewer CONNECTING TO THE CAMERA Normally, you would 1. Launch the Internet browser. 2. Type the IP address of the camera in the address bar. ex) • IP address (IPv4) : 192.168.1.100 http://192.168.1.100 - the Login dialog should appear. • IP address (IPv6) : 2001:230:abcd: ffff:0000:0000:ffff:1111 http://[2001:230:abcd:ffff:0000 :0000:ffff:1111] - the Login dialog should appear. If the HTTP port is other than 80 1. Launch the Internet browser. 2.
To check the DDNS address Once you register a dynamic IP-based device with the DDNS server, you can easily check the changed IP when you try to access the device. To add the IP address to the server, visit www.samsungipolis.com and register your device, and set the DDNS option to before providing the host name for the DDNS server. LOGIN The default user ID is “admin”, and the default password is “4321”. 1. Enter “admin” in the input box. 2.
web viewer This network camera uses Microsoft Silverlight for displaying the video. INSTALLING SILVERLIGHT RUNTIME If your PC has not installed Silverlight Runtime or has just installed an old runtime version, you will be redirected to the Silverlight Runtime installation page automatically when accessing the web viewer. 1. Click . 2. When the file download dialog pops up, click . 3. When the download is completed, click . 4.
5. When done, click . ● WEB VIEWER 6. Close and restart the web browser, and try to access the Web Viewer. When Silverlight Runtime is properly installed, you will see the Live screen. J For normal installation, set the Block Popup setting as follows: ex) Internet Explorer Tools Block Popup Turn Off Pop-up Blocker (B) However, MAC OS X users who are not connected to the Internet can use the provided installation CD to install Silverlight Runtime (Run the executable “Silverlight_xxx.
web viewer USING THE LIVE SCREEN Item Description Monitoring Move to the monitoring screen. b Playback Switch to the monitoring screen that plays recording data in the SD memory. c Setup Move to the Setup screen. Viewer Screen Displays the Live video on the screen. Auto Focus Fit the focus automatically. AUX Turn on or off the AUX device. Alarm Output Activate the Alarm Out port. Audio Display the audio Listen and Talk toggle button on the screen.
Item Description Hides the alarm indicator near the border of the viewer screen. In the following cases, the alarm message will pop up on the border of the Hide the alarm indicator viewer. ● WEB VIEWER - If an event (alarm, motion detection, video analysis) occurs - If the camera is turned off - If the network is disconnected PTZ Control the pan/tilt/zoom operations of the camera. Digital PTZ Use the mouse wheel to control the digital zooming.
web viewer • Exit Areazoom : Exit the Area Zoom mode. • Go to Preset : Move to the preset position. To capture the snapshot 1. Click [ ] on the scene to capture. The Capture dialog should appear. 2. Click [Save] button. The screenshot will be saved in the specified path. M If you are using IE8 on a Windows 7-based PC, deselect “Turn On Protected Mode” from “Tools - Internet Options Security”. To toggle the audio sound 1. Click the [Audio ( )] button.
To fit the full screen 1. Click the [Full Screen ( )] button. The corresponding button will be displayed in the Viewer. ● WEB VIEWER 2. Click the button. This will fit the Viewer to the full screen. 3. To exit the full screen mode, press [Esc] on the keyboard. To control the PTZ 1. Press the [PTZ ( )] button. 2. When the PTZ button bar appears on the screen, use the direction buttons to adjust the camera angle, zoom factor or focus to your preference.
web viewer 5. Select a data item to play in the search list. 6. Click the [Play ( )] button. 7. To stop playing the video, click [Stop )]. ( To return to the search screen, click )]. [Exit ( To check time information of the playing video 1. Click the [About ( )] button. 2. Date and time information appears on the screen. To back up the searched video 1. Click [ ] on the scene to back up. Save as window appears. 2. Click [Save]. The screenshot will be backed up to the specified path.
PLAYING THE BACKUP RECORDINGS You can play backup recordings by using the SlimPlayer. To download SlimPlayer ● WEB VIEWER 1. Click [SlimPlayer ( )]. You will see a download dialog where you can specify the download path. 2. Specify the path with a proper file name and click [Save]. 3. Unzip the downloaded file and run the executable.
setup screen SETUP You can configure the audio & video, network, event and system settings of the camera via the network. )]. 1. In the Live screen, click [Setup ( 2. The Setup screen appears. AUDIO & VIDEO SETUP Video profile 1. From the Setup menu, select the
To add a video profile You can add as many codecs as necessary so that a variety of profiles can be applied according to the recording condition. 1. Select a profile number. 3. Specify the conditions under which the codec will be applied. 4. Specify the details of the selected codec including resolution and frame rate. • Resolution : Set the video size of the MPEG-4, H.264, and MJPEG files. • Framerate : Specify the frame rate. • Compression : Specify the compression rate of the video.
setup screen What is GOP size? GOP (Group of Pictures) is a set of video frames for MPEG-4 and H.264 format compression, indicating a collection of frames from the initial I-Frame (key frame) to the next I-Frame. GOP consists of 2 kinds of frames: I-Frame and P-Frame. I-Frame is the basic frame for the compression, also known as Key Frame, which contains one complete image data. P-Frame contains only the data that has changed from the preceding I-Frame. You can set between 1 and 15 for the MPEG-4 and H.
Audio setup You can configure the I/O settings of the audio source from the camera. 1. From the Setup menu, select the )> tab.
setup screen • [Adjust Focus ( / )] : Adjusts the focus in the screen. )] : The bigger the number is, the faster the • [Zoom Speed Control ( zoom speed becomes. 5. Set the preset. To add a preset 1. Select the preset number to add. 2. Set the name for the preset. 3. Press the [ ] button. To delete a preset 1. Select the preset number to delete. 2. Press the [ ] button. To move a preset 1. Select a preset number that you want to move. 2. Press the [ ] button.
3. Set and to specify a swing range. 4. Set the moving speed and dwell time. ] button. 5. Press the [ The first preset, second preset, speed and dwell time will be saved in set mode. ] button. 6. Press the [ It performs the swing operation. 7. Press the [ ] button. The running swing will be stop. To set a group The group function enables you to group various presets before calling them in sequence. Each group can contain up to 128 presets. 1.
setup screen To configure the tour settings The tour function enables you to call groups of your presets in sequence. 1. Set in to . The menu screen will switch to the tour setting screen. 2. Configure the tour settings in detail. • Group No. : Select a group number. • Dwell time : Specify a waiting time before a new group is called. ] button. 3. Press the [ Your settings will be entered in the right list. ] button. 4. Press the [ Set data on the right list will be saved. 5.
To set the auto run This will perform the sequence operation that you have specified if no controller manipulation is made for a certain time. 2. Select an auto run mode. • Home : Automatically executes the operation to the home position. • Preset : Automatically executes the operation to the preset number. • Swing : Automatically executes the operation in Swing mode. • Group : Automatically executes the operation in Group mode. • Tour : Automatically executes the operation in Tour mode.
setup screen Camera setup You can change the camera settings according to the environment where the camera is located. 1. From the Setup menu, select the )> tab.
M In AWC mode, click the [AWC Set] button if you want to keep the white balance level of the J The white balancing may not work properly in the following conditions: current image. If this is the case, switch to AWC mode.
setup screen BLC Setup You can specify a desired area on the video manually and set the area to be displayed more clearly. 1. Select . 2. Set to . 3. Select each item and set it properly. • BLC level : You can change the level to adjust the brightness of the monitoring area. • BLC/HLC Box Display : Specify the display of BLC or HLC Box. • BLC/HLC Box Steps : Specify the pixel unit for movement. You can use the arrow buttons of to add or reduce the pixels.
M At night operation, this function will be activated only if the incoming highlight exceeds a certain area in a low contrast environment. At night, HLC will not function if the scene is either too bright or too dark. If the shutter mode is set to Manual or A.FLK, the WDR mode will be disabled. If you select WDR, you may encounter the following problems. So set it to Not Used.
setup screen • Shutter mode : Adjust the electronic shutter of the camera. - ESC (Electronic shutter control) : Adjust the shutter speed automatically according to the ambient brightness. It is available only if the IRIS mode is set to MANUAL. - Manual : Adjust the shutter speed of the camera manually. - A.FLK (Anti flicker) : This will prevent the screen from flickering. • Shutter speed : Control the shutter speed manually. • SSNR3 : Specify the use of background noise reduction for a low contrast scene.
• Dwell time : This is the time while each applicable lighting condition is kept in order to enable the switch between day and night modes. • Duration : Specify the duration of auto sequence. • Sharpness mode : Adjust the overall sharpness of the image. If selecting , you can adjust the sharpness of the image. • Sharpness level : The higher the level is, the sharper and clearer the outline of the image becomes. • Color level : Adjust the color level of the image.
setup screen • Zoom tracking : Specify the focus sync mode with the zooming operation. - Off : Only the zoom lens will work. - Auto-Track : It will control (detect and correct) the zooming operation to keep fitting the focus. - Tracking : The zooming operation will be guided by the focus track. • Zoom speed : Adjust the zoom tracking speed. • Init. lens : Reset the lens to prevent the step-out in zoom mode. • Duration : Specify the date of resetting the lens.
NETWORK SETUP Interface 2. Click . 3. Set the and as necessary. • IP type : Select an IP connection type. - Manual : Specify the IP address, Subnet mask, Gateway, DNS1, and DNS2. - DHCP : Specify the DNS1 and DNS2. - PPPoE : Specify the DNS1, DNS2, Name and Password. If you set it to , you should specify the IP, Subnet mask, Gateway, DNS 1 & 2 manually. • • • • • • • MAC address : Shows the MAC address. IP address : Displays the current IP address.
setup screen Port 1. From the Setup menu, select the tab. 2. Click . 3. Type in each item in the Port menu as necessary. Neither the port range between 0 and 1023 nor port 3702 is available. • HTTP port : HTTP port used to access the camera via the web browser. The default is 80(TCP). • VNP port : Set a port used to transfer video signals with the Samsung protocols. • RTSP port : Used to transfer videos in the RTSP mode; the default is 554.
5. When done, click [Apply ( )]. Registering with DDNS To register your product with the Samsung DDNS 1. Visit the iPOLiS web site(www. samsungipolis.com) and sign in with a registered account. 2. From the top menu bar, select - . 3. Click [PRODUCT REGISTRATION]. 4. Enter the product domain. You must perform the duplicate check for the domain that you entered.
setup screen 5. Select a and specify the . 6. Specify the product location with a description if necessary. 7. Click [REGISTRATION]. The product will be added to the product list that you can check. To connect to the Samsung DDNS in camera setup 1. From the DDNS setup page, set to . 2. Provide the that you registered product domain with the DDNS site. )]. 3.
IP filtering You can create a list of IPs that you want to grant or deny access to them. 1. From the Setup menu, select the )> tab. . 3. Select . • Deny : If selecting this, access from those IPs that are added to the filtering will be restricted. • Allow : If selecting this, access from only those IPs that are added to the filtering will be accepted. 4. Provide the IP that you want to grant or deny access from.
setup screen Installing the certificate 1. Enter the certificate name. 2. Select the certificate file to be installed and certificate key, and click [Install ( button. )] Deleting the certificate 1. Click [Delete ( )] button. 802.1x When connecting network, you can choose whether using 802.1x protocol, and then install the certification. 1. From the Setup menu, select the tab. 2. Click <802.1x>. 3. Set the . • Enable IEEE 802.
EVENT SETUP FTP / E-mail 1. From the Setup menu, select the tab. 2. Click . 3. Select or and enter / select a desired value. • FTP configuration - Server address : Enter the IP address of the FTP server that you transfer the alarm images to. - User ID : Enter the user ID with which you will log in to the FTP server. - Password : Enter the user account password for logging into the FTP server.
setup screen - Sender : Enter the address of the email sender. If the sender address is incorrect, the email from the sender may be classified as SPAM by the email server and thus may not be sent. - Subject : Enter a subject for your email. - Body : Provide the text for the massage. Attach the alarm images to the email that you are preparing. 4. When done, click [Apply ( )].
4. When done, click [Apply ( )]. Alarm input 1 ~ 4 You can set the alarm input type, activation time, and operation mode. 1. From the Setup menu, select the )> tab. . 3. Specify an input device. • Type - Normal Open : It is normally open, but if it is closed, an alarm will be triggered. - Normal Close : It is normally closed, but if it is open, an alarm will be triggered. 4. Specify the . • Always : Always check if an alarm occurs.
setup screen 5. Specify an operation that will perform if an alarm occurs. • Alarm output1 / Alarm output2 : Select whether to set the alarm output if an alarm is incoming, and specify the alarm output time. • E-mail sending : Specify the use of email transfer in the alarm input setup. • Record : Specify the use of recording in the alarm input setup. • Goto Preset : Moves to the specified preset location when setting the alarm input. 6. When done, click [Apply ( )]. VA / MD 1.
To set the Intelligent Video Analysis 1. Select an Intelligent Video Analysis mode. ● SETUP SCREEN 2. Set whether to use the Intelligent Video Analysis function. 3. Specify the event rules. 4. Set whether you want to use the overlay or not. - If you set it to , the event rules will be shown on the screen. 5. Select a sensitivity level of the camera’s object detection. 6. Specify the object size. 7. Specify whether or not the event area is displayed.
setup screen - Two or more objects overlap or one object divides in multiple portions. - Too fast object (for a proper detection, one object should be found overlapping between contiguous frames). - Reflection / blur / shadow due to a strong light such as direct sunlight, illumination, or headlamp. - In severe snow, rain, wind or in dawn / dusk. - A moving object comes close to the camera.
5. Click [OK]. To cancel the existing zone, Click the [Clear ( 6. When done, click [Apply ( )]. )]. To use the IV analysis function according to the whole area based rule 1. Set to . 2. Set the event rule to , and drag the video using the mouse. • Appearing : An event where an object that has not existed suddenly appears will be detected. • Disappearing : An event where an object that has existed suddenly disappears will be detected. 3.
setup screen Tracking setup You can configure the tracking settings. 1. From the Setup menu, select the )> tab. . 3. Specify the . • Auto Track : Specify the use of auto tracking. • Camera Height : Specify the height from the ground to the camera installation position. • Object size : Specify the size of the object to track. • Sensitivity : Specify the sensitivity level according to the change of the illumination if an object is detected.
7. Specify the activation time and activation condition. For more information about and , refer to “Alarm input”. (page 87) 8. When done, click [Apply ( M )]. The Trace Zone Setup menu is available only with SNP-3371TH. Time schedule You can configure so that an event will occur at a scheduled time regardless of the actual occurrence of the event. 1. From the Setup menu, select the tab. 2. Click
setup screen SYSTEM SETUP Product information 1. From the Setup menu, select the tab. 2. Click . 3. Check the camera information, or provide details according to your network environment. • Device name : Provide a device name that will be displayed on the Live screen. • Location : Specify the location where the camera is installed. • Description : Provide detailed information about the camera location.
4. When done, click [Apply ( J )]. If you select the , the standard timezone should be set the same as the current timezone in PC. User 1. From the Setup menu, select the tab. 2. Click . 3. Provide the necessary user information. • Administrator Password Change : Change the password for the administrator. The default password can be exposed to a hacking thread so it is recommended to change the password after installing the product.
setup screen Upgrade / Reboot 1. From the Setup menu, select the tab. 2. Click . 3. Select a desired item and set it appropriately. • Upgrade : Performs upgrading the system. • Factory default : Resets the system to the factory default. - Except network parameter : Reset the other settings except for the interface/ port/DDNS/IP filtering/SSL/802.1x settings. - All : Resets all settings including the camera settings.
To save the current settings and restore the backup settings 1. Click [Backup]. The Save As dialog should appear. ● SETUP SCREEN 2. Specify the backup path with a proper file name, and click [Save]. The backup file will be saved to the specified path in the format of “.bin”. 3. To restore the backup settings, click [Restore]. 4. Select a backup file and click [Open]. M If you perform the backup or restoration, the web browser will be closed and the camera will reboots.
setup screen Log You can check the system log or event log. 1. From the Setup menu, select the )> tab. . 3. Select a log type. • Syslog : You can check the system logs where any system changes are recorded including the time information. • Evtlog : You can check the event logs including the time information. 4. From the right log list, select an item to search for. • If you select in the top left dropdown list, all logs for the applicable log type will be displayed. 5.
appendix SPECIFICATION Description Items 1/4" Vertical Double Density Interline Transfer CCD Total Pixels NTSC : 811(H) x 508(V), PAL : 795(H) x 596(V) Effective Pixels NTSC : 768(H) x 494(V), PAL : 752(H) x 582(V) Scanning System Progressive (VPS ON) (If WDR on, Interlaced Scan) Synchronization - Frequency H : 15.734KHz / V : 59.94Hz Horizontal Resolution Min. Illumination S / N Ratio Lens SNP-3371/3371H/3371TH Imaging Device Color (WIDE) : 560 TV Lines (Min.
appendix Description Items SNP-3302/3302H SNP-3371/3371H/3371TH Pan Range 360˚ Endless Pan Speed Preset : 500˚/sec, Manual : 0.024˚/sec ~120˚/sec Tilt Range 190˚ (-5˚ ~185˚) Tilt Speed Preset : 500˚/sec, Manual : 0.024˚/sec ~120˚/sec Rotate Range - Preset 255 ea Pan / Tilt / Rotate Operational Preset Accuracy ±0.
Description Items SNP-3302/3302H 16X Flip / Mirror Off / On Profile - SNP-3371/3371H/3371TH VPS Off / On Intelligent Video Analytics Motion Detection, Virtual line based rules, Defined area based rules, Appear/Disappearing Detection PIP - Schedule - Alarm I/O Input 4ea / Output 2ea (Relay) Remote Control Interface RS-485/422 RS-485 Protocol SAMSUNG-T/E, PELCO-P/D, Panasonic, Honeywell, AD, Vicon Ethernet RJ-45 (10/100BASE-T) Operational Video Compression Format Resolution H.
appendix Description Items SNP-3302/3302H Audio I/O Line in / Line out Audio Compression Format G.711 μ-law Audio Communication 2-Way SNP-3371/3371H/3371TH IP IPv4, IPv6 Protocol TCP/IP, UDP/IP, RTP(UDP), RTP(TCP), RTSP, NTP, HTTP, HTTPS, SSL, DHCP, PPPoE, FTP, SMTP, ICMP, IGMP, SNMPv1/v2c/v3(MIB-2), ARP, DNS, DDNS, ONVIF HTTPS(SSL) Login Authentication Digest Login Authentication Security IP Address Filtering User access Log 802.
Items Operating Temperature / Humidity SNP-3371/3371H/3371TH SNP-3302/3371 : -10°C ~ +50°C (+14°F ~ +122°F) / 20% ~ 80% RH SNP-3302H/3371H/3371TH : -50°C ~ +50°C (-58°F ~ +122°F) / ~ 90% RH Ingress Protection IP66 (SNP-3302H/3371H/3371TH only) Input Voltage 24V AC, PoE+ (IEEE802.3at) SNP-3302/3371 : Max. 21W Electrical Power Consumption SNP-3302H/3371H/3371TH : Max. 25W (Heater Off), Max. 60W (Heater On) * Heater works only at AC power input.
appendix PRODUCT OVERVIEW ❖ SNP-3302/3371 Unit : mm (inch) 1PXFS "$ _ 7 59 "MBSN 0/ "MBSN 0/ 215.7 243.4 R75 Ø155.0 104_ appendix / $ / $0. / $ / $0. (/% */ */ (/% */ */ "MBSN 27.7 "9*$0. *.0 7%$ "VY / 0 "6%*0@*/ "6%*0@065 "9*$0. *.0 7%$ 59 (/% $0. "9*$0. *.0 7%$ $POUSPMMFS 39 % % 59% 59% (/% " $0. " /0 39 */ */ (/% */ */ (/% $ . / /$ $ .
❖ SNP-3302H/3371H/3371TH Ø248.0 Ø244 ● APPENDIX 316.5 146.
appendix TROUBLESHOOTING PROBLEM SOLUTION y Check to make sure that the camera’s Network settings are appropriate. y Check to make sure that all network cables have been connected properly. I can’t access the camera from a web browser. y If connected using DHCP, verify that the camera is able to acquire dynamic IP addresses without any problem. y If connected using a DDNS URL, verify that the MAC address has been properly entered.
PROBLEM SOLUTION y Verify the settings in the following sequence: Can be configured even when the is set to ? y Yes, it can be. You can set rules for events despite of the intelligent video analysis setting. No signal is found at the Alarm Output port even when an intelligent video analysis event is generated. y Check alarm output port settings. A. Check settings. B. The should be set to . C.
OPEN SOURCE ANNOUNCEMENT Some software components of this product incorporate source code covered under the BSD license as follows. Component Name License License URL lighttpd 1.4.25 librtp 1.20 BSD 2.0 BSD 1.0 http://www.opensource.org/licenses/bsd-license.html lighttpd is a secure, fast, compliant, and very flexible web-server that has been optimized for high-performance environments. It has a very low memory footprint compared to other webservers and takes care of cpu-load.
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