Technical white paper Auto Toner Ordering Support Guide Table of contents Introduction 2 Overview How it works? 2 2 Instructions Where it works? 4 4 Supported Products 7 Frequently Asked Questions (FAQ) General Questions Billing and Payment 9 9 12
Introduction This document is a guide that provides a brief introduction of the Auto Toner Ordering feature for supported Samsung Printers and includes the following topics: • Overview: Provides information of how the auto toner ordering options works. • Instructions: Provides information of where the Auto Toner Ordering works.
Step 3: When supplies are low, your printer will automatically order more ink or toner from Amazon. Step 4: Your ink or toner is delivered when you need it.
Instructions Download and install one of the following applications to set up the Auto Toner Ordering feature: • Samsung Mobile Print • Easy Printer Manager Where it works? Samsung Mobile Print Download Samsung Mobile Print (iOS, Google Play) to setup Auto Toner Ordering. 1. Ensure your printer is always connected to your network. 2. Download and install Samsung Mobile Print application. Note: Automatic Toner Ordering feature is supported with v4.01.xx or higher (Android) and v2.02.
. Select “Order Supplies”. 6. Select the fulfillment provider and complete the onboarding process. Note: Once you have successfully joined a fulfillment provider, the “Order Supplies” button will change to “Manage Supplies” button. Samsung Easy Printer Manager Download Samsung Easy PC Manager v2.01.0.0 or higher (Windows) and EPM v1.03.00 or higher (Mac) to set up Auto Toner Ordering. 1. Make sure your printer is always connected to your network. 2.
4. Click “Order Supplies”. 5. Select the fulfillment provider and complete the onboarding process. Note: Once you have successfully joined a fulfillment provider, the Order Supplies button will change to Manage Supplies button.
Supported Products See the below table for the Auto Toner Ordering supported Samsung printers.
Samsung Electronics Xpress SLC430W/XAA Wireless Color Printer Samsung Electronics Xpress SLC480FW/XAA Wireless Color Printer with Scanner, Copier & Fax Samsung SL-C1810W/XAA Wireless Color Printer Samsung SL-C1860FW/XAA Wireless Color Printer with Scanner, Copier and Fax *Future models coming soon. Some models might require a firmware update.
Frequently Asked Questions (FAQ) General Questions 1. Why use Amazon Dash Replenishment? Amazon Dash Replenishment Service technology allows your printer to automatically order ink or toner from Amazon before you even know your supplies are running low, allowing for a hands-free replenishment process. This technology helps eliminate the stressful times where you run out of ink or toner at an inopportune time, while also saving you a trip to the store or having to manually place an order.
6. What types of ink or toner are available through the Dash Replenishment Service? At this time only, genuine ink or toner produced by your printer manufacturer is available through Dash Replenishment Service. 7. Can I change the ink or toner I order through Amazon Dash Replenishment after registration? Yes, see the below steps to change the ink or toner. Configure Product Options Depending on the product, you may have different replenishment options like color or size (standard yield, high yield, etc.
14. I live outside the United States. Is it possible to register for Amazon Dash Replenishment? Dash Replenishment Service is currently only available in the United States. 15. How do I register my printer? Follow these steps to register your Samsung printer: a. Set up your printer and connect it to Wi-Fi. View user guides on Samsung.com. (Find your device by model number). b. Download the Samsung Mobile Print App from iTunes or Google Play. c.
Billing and Payment 19. How and when do I get billed for the order placed through Amazon Dash Replenishment? Amazon Dash Replenishment uses the payment and shipping method you specify during device registration. Billing occurs when your item has shipped. You can modify these settings at any time using the following instructions: a. Go to Manage Your Content and Devices and select the Your Devices tab. b. Select your device with Amazon Dash Replenishment. c. Select Manage Dash Replenishment Settings.
