User guide

3-184

Call Director

Item

Description

Operating

Mode

Indicates the mode name and number for which the displayed

block pointers‟ targets are active. Each operating mode is given a

unique number by the system. Valid numbers are 01-99, and are

assigned in sequence as new modes are created.

The mode number and name are associated with the block‟s

pointers, not the block itself. This allows one block to route calls to

different destinations in different modes, using different targets for

the pointers‟ various mode references. For example, the No-

Answer pointer might route callers to an associate‟s extension

during the „Day‟ mode, but after 5:00 PM, it would route them to a

mailbox during the „Night‟ mode. Pointers set in the default mode

are in effect unless overridden by the same pointer set in the

current operating mode. The SVMi-20i will display default mode

pointers in a block while viewing pointers in another mode. The

default mode pointers will be grayed out to denote that they are

not in the current mode.

MSG-LEFT

The block to go to, after the caller has recorded and sent a

message.

NOMSG-LEFT

The block to go to, if the caller did not leave a message.