E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model Serial No.
Contents Quick Guides Using Smart Hub 1 Using Smart Hub Switching between external devices connected to the TV 12 Changing the input signal 12 Editing external devices 12 Using additional functions Connection Notes! Connections Connecting an Antenna (Aerial) 13 Connection notes for HDMI 14 Connection notes for audio devices 14 Connection notes for computers 14 Connection notes for mobile devices Connecting to the Internet 3 Connecting Internet network Troubleshooting Internet Connectivit
Using a Samsung account 22 Creating a Samsung account 22 Signing in to a Samsung account 23 Managing payment information saved on the TV 23 Deleting a Samsung account from the TV Using Timeshift Using the Channel List Editing channels 34 Removing registered channels 35 Editing registered channels Using the APPS Service 24 Installing and running an app 24 Managing purchased or installed apps 26 Using other app features and functions Using the e-Manual 26 Launching the e-Manual 26 Using t
Picture and Sound Adjusting the Picture Quality 42 Choosing a picture mode 42 Configuring advanced picture settings Picture Support Functions 43 Viewing a picture-in-picture (PIP) 44 Changing the picture size Adjusting the Sound Quality Updating the TV’s Software 53 Updating the TV’s software to the latest version 54 Updating the TV automatically Protecting the TV from Hacking and Malicious Code 54 Checking the TV and connected storage for malicious code 54 Scanning viruses in real time 54
Troubleshooting Getting Support Read Before Playing Photo, Video, or Music Files 81 Limitations on use of photo, video, and music files 82 Supported external subtitles 64 Getting support through Remote Management 82 Supported internal subtitles 65 Finding the contact information for service 83 Supported image formats and resolutions 65 Requesting service 83 Supported music formats and codecs 84 Supported video codecs Diagnosing the TV operation There Is a Problem with the Picture 65 Test
Using Smart Hub Connect to Smart Hub for apps, movies, and more. Using Smart Hub Enjoy the multiple functions provided by Smart Hub on a single screen. Source Source When you press the features. button on the Samsung Smart Remote, you can use the following functions and Settings ●● When the focus is moved, a quick settings appears on the top of the menu. You can quickly set the frequently used functions. Source ●● You can select an external device connected to the TV.
Connecting an Antenna (Aerial) Can connect the antenna cable to your TV. "" An antenna connection is not necessary if you connect a cable box or satellite receiver. "" A connection method may differ with the models. "" DVB-T2 system may not be available in specific geographical areas.
Connecting to the Internet Can get access to the Internet through your TV. Connecting Internet network Settings Network Open Network Settings Try Now Connect to an available network. Establishing a wired Internet connection "" Use Cat7 (*STP Type) cable for the connection. * Shielded Twist Pair "" The TV will not be able to connect to the Internet if the network speed is below 10Mbps. "" If the LAN cable is connected, accessing the Internet is automatically enabled.
Establishing a wireless Internet connection Settings Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect. Network Settings Wireless Connection Select your wireless network. Refresh "" The image may differ by the specific model and area. "" If the network you want doesn't appear in the list, select Add Network, and then enter the network's SSID (name) manually.
Troubleshooting Internet Connectivity Issues If the Internet is not accessed, find solutions. Troubleshooting wired Internet connectivity issues Try Now After referencing the following content, troubleshoot the wired Internet connection issue. If the problem persists, contact your Internet Service Provider. No network cable found Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If it is on, try turning it off and on again.
Troubleshooting wireless Internet connectivity issues After referencing the following content, troubleshoot the wireless Internet connection issue. If the problem persists, contact your Internet Service Provider. Wireless network connection failed If a selected wireless router is not found, go to Open Network Settings and select the correct router. Unable to connect to a wireless router 1. Check if the router is turned on. If it is, turn it off and on again. 2. Enter the correct password if required.
Connecting Video Devices Make proper video connection between your TV and the other external device. Connecting with an HDMI cable Connecting with a component cable (Only the models with COMPONENT IN / AV IN) Connect the component cable to the component input connections of the TV and the component output connectors of the device using component and AV adapters as shown in the image below. Make sure to connect the same colour connectors together.
Connecting with a composite cable (only the models with COMPONENT IN / AV IN port) Connect the video and audio cables to the provided adapters after referencing the following figure and then connect the adapters between the COMPONENT/AV IN port on your TV and the OUT port on an external device. When connecting the cables, be sure to match the colours between the cables and ports. "" If you want to use AV (composite) equipment, remove the component adapter.
Connecting with a digital audio (optical) cable Connecting through wireless network You can connect the TV to a Samsung wireless audio device through wireless network. At this time, two devices must be connected on the same network. For more information, refer to Wireless Speaker Manager ( Settings Sound Expert Settings Wireless Speaker Manager). Connecting Bluetooth Devices You can connect the TV or audio devices via Bluetooth communication.
Connecting a Computer Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's content. Connecting through the HDMI port ― Screen sharing "" When you connect the PC, set the port to PC. For more information about the port settings, refer to "Editing external devices.
Connecting a Mobile Device View a mobile device's screen by connecting the mobile device to your TV or network. Using Smart View (Screen Mirroring) or contents sharing You can play media content on the TV's screen saved on your mobile device by connecting with mirroring function, and contents sharing. 1. Launch the Smart View (Screen Mirroring) function on your mobile device. The mobile device searches for available devices to connect to. 2. Select the TV from the list.
Switching between external devices connected to the TV Watch TV and the content of an external device by switching. Changing the input signal Source If you select any of the connected external devices from the screen, you can see the screen of the selected device. On the standard remote control, press the SOURCE button. "" When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media content listed on the device.
Connection Notes! When connecting an external device, note the following: "" The number of connectors and their names and locations may vary depending on the model. "" Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and their names and locations may vary depending on the manufacturer.
Connection notes for audio devices ●● For better audio quality, it is a good idea to use an AV receiver. ●● Connecting a device using an optical cable does not automatically turn off the TV speakers. To turn off the TV's speakers, set Sound Output to something other than TV Speaker. ●● An unusual noise coming from the audio device while you are using it may indicate a problem with the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
About the Samsung Smart Remote This function may not be supported depending on the model or geographical region. This function is available for the remote control with a microphone.
Button 123 (Number pad) extra) / EXTRA (colour/ Description When pressed, a number strip appears on the screen. Select numbers and then select Done to enter a numeric value. Use to change the channel, enter a PIN, enter a ZIP code, etc. If the Colour Button appears with a number strip on the screen, select the Colour Button and then select a specific color by using the directional pad (up/down/left/right). Use this to access additional options that are specific according to the feature in use.
Controlling the TV with a Keyboard or Gamepad Connecting a keyboard or gamepad makes it easier to control the TV. Connecting a USB keyboard Plug the keyboard cable into the USB port. Connecting a Bluetooth keyboard and gamepad Settings System Input Device Manager Add Bluetooth Keyboard & Gamepad Try Now "" If your keyboard was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for available devices again.
Setting up the keyboard In Settings System Input Device Manager, the following functions can be set. Try Now ●● Keyboard Language Try Now ●● Keyboard type Try Now ●● Input Language Shortcut Try Now Entering Text using the On-Screen QWERTY Keypad Use the QWERTY keyboard to enter text on your TV. Using additional functions Select on the QWERTY keyboard screen.
Smart Hub View description on basic functions of Smart Hub. Source Source "" The image may differ by the specific model and area. After pressing the Smart Hub. button on the your remote control, you can surf the web and download apps with "" Some of the Smart Hub services are for pay services. To use a for pay service, you must have an account with the service provider or a Samsung account. For more information, refer to "Using a Samsung account.
Displaying Home Screen In Home Screen, you can easily run the apps that have been used previously or frequently. The apps can also be moved or deleted in the screen. When you press the button on your remote control, you can use the following functions and features. Settings ●● When the focus is moved to Settings, a quick settings appears at the top of the menu. You can quickly set the frequently used functions. –– Picture Mode You can select the picture mode that provides the best viewing experience.
Removing an app in Home Screen To remove an app in Home Screen, move the focus to app you want to remove, press the down directional button, and then select Remove. Moving an app in Home Screen To move an app in Home Screen, move the focus to app you want to specify a new position, and press the down directional button, and then select Move.
Using a Samsung account Create and manage your own Samsung account. Settings System Samsung Account Try Now Creating a Samsung account Settings System Samsung Account Create Account Some of the Smart Hub services are for paid services. To use a for paid service, you must have an account with the service provider or a Samsung account. "" You can also create a Samsung account at http://content.samsung.com. Once you have an account, you can use the same ID on both the TV and the Samsung website.
Managing payment information saved on the TV Settings System Samsung Account Payment Info "" To managing the payment information, you must be logged in to your Samsung account. Deleting a Samsung account from the TV Settings System Samsung Account Remove Account "" To remove the account information, you must be logged in to your Samsung account. Using the APPS Service Download and run various apps from Smart Hub.
Installing and running an app Installing an app 1. Move to the desired app to install and then press the Select button. The detailed information screen appears. 2. Select Install If the installation is complete, you can directly run it. "" You can view installed apps on the My Apps screen. "" When the TV's internal memory is insufficient, you can install an app on a USB device. "" You can run an app installed on a USB device only when the USB device is connected to the TV.
Moving apps 1. Select My Apps Options Move. 2. Select an app to move. 3. Move the app to the desired direction. 4. Press the Select button. 5. Select Done. Then the movement is finished. "" This function is not available on certain models in specific geographical areas. Removing an app 1. Select My Apps Options Delete. 2. Select an app to delete. 3. Select Delete. Then the selected app is deleted. "" Ensure that the related app data is also removed when you remove an app. Updating apps 1.
Using other app features and functions Settings Broadcasting Expert Settings Channel-Bound Apps Try Now Through an app that handles broadcasting channels, you can receive programme information and use corresponding services. "" This function is only available when an app supporting Channel-Bound Apps is installed on the TV. "" Among the channels received through the antenna, this function is available only in the channels that support Channel-Bound Apps.
Using the Web Browser Surf the Internet on your TV. WEB BROWSER "" If you select WEB BROWSER, you can see the recently viewed web sites or featured recommendations. By selecting a desired web site, you can directly get access to it. "" You can use the WEB BROWSER more easily after connecting a keyboard and mouse. "" You can scroll the web page with the 4 directional buttons. "" The web page may differ from that on a PC.
Playing media content Playing multimedia content saved on a computer or mobile device 1. Select a device with media content in Source. Then the media content list in the device appears. 2. Select a media content item from the list. Then the content is played. "" For more information about buttons, refer to "Buttons and functions available while playing multimedia content." "" The content may not be played depending on the encoding method or file format. Furthermore, several functions may be restricted.
Viewing Digital Broadcast Information at a Glance See overview of each digital channel's programme lineup. Using the guide Live TV Guide Try Now You can see the daily programme schedules for each broadcaster through the Guide, in which the programme information can be seen and you can watch or schedule recording. In the Guide, you can see only the TV programme schedule after the current time. "" The Guide also appears when you press the CH button while watching TV.
Changing the broadcast signal Live TV Channel List After pressing the right directional button on the your remote control, select Aerial to choose Terrestrial or Cable. "" This function is not needed if your TV is connected to a cable or satellite box.
Using the Instant and Schedule Recording options from programme info window Press the Select button while watching to display the programme info window. When you press and hold the Select button in the programme info window and then select Record, you can record the programme. Use the left or right directional button to select a broadcast scheduled programme. Then press and hold the Select button. By selecting Timeshift, you can Schedule Recording the programme.
Setting Up a Schedule Viewing Configure the TV to show a specific channel or programme at a specific time and date. The appears next to programmes that have been configured for a schedule viewing. "" To set up a schedule viewing, you must first set the TV's clock ( Settings System Time Clock).
Using Timeshift Play, pause, or rewind live TV. You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting function. Try Now "" To use Timeshift, the USB device must have been connected for recording. "" Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and Timeshift Functions." "" This function is only available on certain models in specific geographical areas.
If you press the right directional button on Channel List screen, you can use the following functions: ●● All Displays the channels that have been automatically searched. ●● Favourites Displays favourites list 1 to 5. ●● Category Sorts the list so that it includes channels of a selected genre only. However, Category can only be used channels contain the genre information. ●● Sort Sorts the list by Channel Number or by Name. "" ●● This option is only available on digital channels.
Editing registered channels You can access the following options by selecting All ●● Lock or Unlock channels Try Now "" ●● If you want to set the password, set Settings Broadcasting Channel Lock to On. Rename channels "" ●● Edit: This option is only available on analogue channels. Change Number "" This function is only available on certain models in specific geographical areas. "" When a channel number is changed, its channel information is not updated automatically.
Viewing and selecting channels on favourites lists only Live TV Channel List 1. Press the right directional button on your remote control. 2. Select Favourites. 3. Select the desired list among five favourites lists on the screen. Then the channels in the selected favourites list appear. "" Only if the favorites list has been registered, the channels of the list can be displayed. Editing a Favourites List Edit a favourites channel list.
Making Sports programmes More Realistic with Sports Mode Make sporting events appear and sound more realistic as if you are actually there. Settings Picture Special Viewing Mode Sports Mode Try Now You can use Sports Mode to get optimal picture and sound settings for sports events, making them appear and sound as if you are there.
Viewing a game recorded in sports mode You can view a recorded game on the MY CONTENT screen. "" This function is only available on certain models in specific geographical areas. "" For more information about the functions, refer to "Buttons and functions available while using sports mode." "" For more information about the functions, refer to "Buttons and functions available while recording a programme or Timeshift." "" For more information, refer to "Viewing recorded programmes.
Selecting the broadcast audio language Settings Broadcasting Expert Settings Audio Options Try Now This is the language you will hear while watching TV if the language is included in the broadcast signal. Audio Options functions differently for analogue and digital channels. Selecting a Language Settings Broadcasting Expert Settings Audio Options Audio Language "" The available language may differ with the broadcast.
Tuning digital channels Settings Select New TV. Broadcasting Expert Settings Manual Tuning Digital Channel Tuning Search to scan for digital channels automatically and store the scanned channel list in the Tuning analogue channels Settings Broadcasting Expert Settings Manual Tuning Analogue Channel Tuning Select New and configure Programme, Colour System, Sound System, Channel, and Search to scan for analogue channels. Then, select Store to store the scanned channels in the TV.
Setting satellite system Settings Broadcasting Expert Settings Satellite System You can configure a set of satellite dish settings before performing a channel scan. "" This function is only available on certain models in specific geographical areas. Changing teletext language Settings Broadcasting Expert Settings Teletext Language Try Now You can set or change the teletext language. To watch the teletext broadcast in your preferred language, select a language to use in Primary Teletext.
Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the picture mode that provides the best viewing experience. ●● Dynamic Makes the picture brighter and clearer in bright viewing environments. ●● Standard Is the default mode suitable for general viewing environments. ●● Natural Reduces eye strain for comfortable viewing experience.
●● Digital Clean View "" ●● Analogue Clean View "" ●● When LED Clear Motion is set to On, the screen appears darker than when it is Off. Film Mode Try Now "" ●● This function is available for analogue channels only. Auto Motion Plus "" ●● This function is available for analogue channels only. This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI (1080i).
Changing the picture size Settings Picture Picture Size Picture Size Try Now You can change the size of the picture displayed on the TV screen. ●● 16:9 Standard ●● Custom ●● 4:3 [[ Do not watch TV in 4:3 mode for an extended period of time. This action may cause black bars to appear and rest for a while at the top, bottom, left, and right sides of the screen. Note that this information is not presented on the Warranty. "" Supported picture sizes differ with the input signal.
Fitting the picture to the screen Settings Picture Picture Size Fit to screen "" This function is not available depending on the Picture Size. Adjusting the picture size and/or position Settings Picture Picture Size Zoom/Position "" The availability of this function depends on the Picture Size. Adjusting the Sound Quality Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select a sound mode to optimise your listening experience.
●● HDMI Audio Format Try Now ●● Audio Format Try Now ●● DTV Audio Level Try Now ●● Audio Delay Try Now ●● Auto Volume Try Now "" If you want to use the volume control of a connected source device to control the sound, deactivate Auto Volume. When you use Auto Volume with a source device, the device's volume control may not function properly. ●● Sound Feedback ●● Reset Sound Try Now "" Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz.
Listening to the TV through Bluetooth devices Settings Sound Expert Settings Wireless Speaker Manager Bluetooth Audio Devices You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function. For more information on pairing, refer to the Bluetooth audio device's operating manual. "" If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh.
Listening to the TV through a Multiroom speaker "" This function is not available on certain models in specific geographical areas. Creating surround effect through Multiroom speaker Settings Sound Expert Settings Wireless Speaker Manager Multiroom Link Type Select the desired speaker's output type out of the connected Multiroom speakers. You can hear the optimized sound for the selected output type.
Setting the Time and Using the Timer Set the current time and use the timer function. Setting the current time Settings System Time Try Now You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV anytime. "" The clock must be reset every time the power is disconnected.
●● DST Switches the Daylight Saving Time (DST) function on or off. "" ●● This function is only available when the Clock Mode is set to Auto. GMT Selects your time zone. "" When Country (Area) is set to others, you can use this function. Using the timers Using the sleep timer Settings System Time Sleep Timer Try Now You can use this function to automatically shut off the TV after a pre-configured period of time. You can set the timer for 30 minute increments, for up to 3 hours.
Using the Screen Burn Protection and Energy Saving Functions Protect the screen from screen burn-in and reduce the TV's energy consumption. Preventing screen burn Settings System Expert Settings Auto Protection Time Still images can leave burned-in after-images if left on the screen for a long period of time. Select a time setting from the list. If a still image is shown on the screen for longer than the time that you selected, the TV automatically activates the Screen Burn Protection function.
Connecting an external device through Anynet+ and using their menus Settings System Expert Settings Anynet+ (HDMI-CEC) Try Now 1. Set Anynet+ (HDMI-CEC) to On. 2. Connect an HDMI-CEC-compliant device to the TV. 3. Turn on the connected external device. Then the device is automatically connected to the TV. After connection is finished, you can use the menus of the connected device by using your remote control.
Updating the TV’s Software View your TV’s software version and update it if necessary. Settings Support Software Update Try Now Updating the TV’s software to the latest version Settings Support Software Update Update now "" This function requires an Internet connection. "" Save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package. [[ DO NOT turn off the TV’s power until the update is complete.
Updating the TV automatically Settings Support Software Update Auto update "" This function may take a longer time if a different networking function is running concurrently. "" This function requires an Internet connection. "" If you agree to the Smart Hub terms and conditions, Auto update is set to On automatically. If you do not want the TV's software to update itself automatically, set Auto update to Off.
Using Other Functions View other setup functions. Running the accessibility functions Settings System Accessibility Try Now Watching TV broadcasts with subtitles Settings System Accessibility Subtitle Try Now Set Subtitle to On. Then you can watch the programme with the caption displayed. "" This function is only available on certain models in specific geographical areas. "" The TV cannot control or modify DVD or Blu-ray subtitles.
Audio Description Settings System Accessibility Audio Description Try Now You can use the Audio Stream for the Audio Description (AD) which is sent along with the Main audio from the broadcaster. Adjust the audio description volume using Volume. "" This function is only available on digital channels. ●● Audio Description Turns the audio description function on or off. ●● Volume Adjusts the audio description volume.
Listening to the TV through Bluetooth devices (for the hearing impaired) Settings System Accessibility Multi-output Audio Try Now You can turn on both the TV speaker and Bluetooth devices at the same time. When this function is active, you can set the volume of the Bluetooth devices to be louder than that of the TV speaker. "" When you connect the Bluetooth devices to the TV, Multi-output Audio menu is activated.
Program Rating Lock Settings Broadcasting Programme Rating Lock Try Now "" This function is dependent on the specific model and area. The Programme Rating Lock blocks programmes with ratings higher than those desired. This is useful for controlling what children watch on TV. This will not function for programmes originating from external sources, such as DVD players or USB files. This PIN is required to watch a blocked programme. "" The Broadcasting is not available in HDMI or Component mode.
Restoring the TV to the factory settings Settings Support Self Diagnosis Reset Try Now "" For more information on Start Setup, refer to the user manual that came with the TV. Enabling game mode Settings Picture Special Viewing Mode Game Mode Try Now You can enable the game mode to optimise the TV's settings for playing video games with a gaming console, such as a PlayStation™ or Xbox™. "" The game mode is not available for normal TV viewing. "" The screen may shake somewhat.
HbbTV Access services from entertainment providers, online providers and CE manufactures through HbbTV. "" This function is only available on certain models in specific geographical areas. "" Some channels may not include the HbbTV service. In some countries, HbbTV is disabled by default. In this case, HbbTV can be used by installing the HbbTV widget (the HbbTV Activation Widget) from Samsung APPS. To set the HbbTV automatic start to on or off, access Settings HbbTV and set HbbTV to on or off.
Connecting the “CI or CI+ Card” via COMMON INTERFACE slot Connect the “CI or CI+ Card” to the COMMON INTERFACE slot as shown in the image below. Using the “CI or CI+ Card” To watch paid channels, the “CI or CI+ CARD” must be inserted. ●● Samsung TV follow up CI+ 1.3 standard. When TV product display the "Scrambled Signal", it may happen due to CI+ 1.3 Version inconsistency. If you have a problem, please contact Samsung Call Centre.
Teletext Feature Learn how to use Teletext and run the functions provided by Teletext Service. "" This function is only available on certain models in specific geographical areas. The index page of the Teletext service gives you information on how to use the Service. For Teletext information to be displayed correctly, channel reception must be stable. Otherwise, information may be missing or some pages may not be displayed. "" You can change Teletext pages by select numeric using your remote control.
Part Contents A Selected page number. B Broadcasting channel identity. C Current page number or search indications. D Date and time. E Text. F Status information. FASTEXT information.
Getting Support Get help directly from Samsung if you have a problem with your TV. Getting support through Remote Management Settings Support Remote Management Try Now You can use this feature to let Samsung Electronics diagnose your TV remotely when you need assistance with your TV. Set it to On. You will need to read and agree to the service agreement before using this feature. "" This option requires an Internet connection.
Finding the contact information for service Settings Support Contact Samsung Try Now You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to get service support from a Samsung call agent or the Samsung website. "" You can also find information by reading the QR code of the product.
The problem Try this! Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Energy Saving Mode ( Settings System Eco Solution Energy Saving Mode) or Eco Sensor ( Settings System Eco Solution Eco Sensor) or Motion Lighting ( Settings System Eco Solution Motion Lighting).
The problem Try this! The picture is distorted. The compression of video content may cause picture distortions, especially in fast moving pictures from sports programmes and action movies. If the signal reception is weak or poor, screen distortion may be accompanied but it is not a malfunction. Mobile phones used close to the TV (within 1m) may cause noise in analogue and digital channels. The colour is wrong or missing.
I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test Try Now If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength. The problem Try this! There is no sound or the sound is too low at maximum volume. Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.
There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem Try this! “Weak or No Signal” displayed in TV mode/cannot find channel. Select Source to confirm that the correct input source has been selected. If the TV is not connected to a cable or satellite box, run Auto Tuning to search for channels ( Settings Broadcasting Auto Tuning). The TV is not receiving all channels.
I Can't Connect to the Internet When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. The problem Try this! The TV cannot connect to your network or apps (for Internet compatible models only). Make sure the TV has a network connection ( Network Status). Contact your Internet service provider. Settings Network The wireless network signal is too weak. Position your wireless router, modem router, or access point in a central location.
Data Service When the TV has difficulties using Data Service, these steps may help resolve the problem. The Problem Try this! Why am I getting on-screen messages when I haven't selected the Data Service option? If Auto Run Data Service is set to On, messages will automatically appear on the screen when you watch a broadcast that supports the Data Service. If the broadcast doesn't support the Data Service, no messages will appear on the screen.
The Schedule Recording/Timeshift Function Isn't Working When Timeshift or Schedule Recording aren't working, these steps may help resolve the problem. The problem Schedule Recording cannot be used. Try this! Check if there is a USB device connected to the TV. Recording will automatically stop if the signal becomes too weak. The Timeshift function will not work if there isn't enough storage space on the USB device.
The problem Try this! The Anynet+ device won't play. You cannot use the play function when Start Setup is in progress. The connected device is not displayed. Check whether the device supports Anynet+. Check whether the HDMI cable is properly connected. Go to Anynet+ (HDMI-CEC) ( Settings System Expert Settings Anynet+ (HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On. Scan for Anynet+ devices again. Anynet+ devices must be connected to the TV using an HDMI cable.
I Have Trouble Launching/Using Apps When apps aren't working, these steps may help resolve the problem. The problem Try this! I launched an app, but it's in English. How can I change the language? Languages supported by the app may be different from the user interface language. The ability to change the language depends on the service provider. My application is not working. Check with the service provider. Refer to the Help section on the application service provider's website.
Other Issues Use these procedures to resolve other issues which may occur. The problem Try this! The TV is hot. Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. Children watching TV need constant adult supervision to prevent them from touching the TV.
The problem Try this! There is an intermittent loss of audio or video. Check the cable connections and reconnect them. Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use. If you are mounting the TV to a wall, we recommend using cables with 90-degree connectors. There are small particles on the TV's bezel. This is part of the product’s design and is not a defect. The PIP is not available.
Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. "" This function is only available on certain models in specific geographical areas. Before using the recording and schedule recording functions ●● To set up a Schedule Recording, you must first set the TV's clock. Set the Clock ( System Time Clock). Settings ●● You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
●● If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external device, the priority is given to the Schedule Recording. ●● Connecting a recording device to the TV automatically deletes abnormally saved recording files. ●● If the Off Timer or Auto Power Off has been set, the TV will override these settings, continue to record, and turn off after the recording has ended.
Read Before Using Apps Read this information before using Apps. ●● Due to the product characteristics featured on the Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Some Smart Hub features may also require additional peripheral devices or membership fees. Visit http://www.samsung.com for more information on specific device information and content availability.
●● E-commerce for online purchases is not supported. ●● With websites that have scrollable windows, scrolling a window can result in corrupted characters. ●● ActiveX is not supported. ●● Certain options are not accessible in Link Browsing mode. (Switch to Pointer Browsing to activate those options.) ●● Only a limited number of fonts are supported. Certain symbols and characters may not be displayed properly.
Read Before Playing Photo, Video, or Music Files Read this information before playing media content. Limitations on use of photo, video, and music files Try Now ●● The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs are not supported.) These kinds of devices must be connected directly to the One Connect's or TV's USB port.
Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass Powerdivx .psb SMPTE-TT Text .
Supported image formats and resolutions File extension Format Resolution JPEG 15360x8640 *.png PNG 4096x4096 *.bmp BMP 4096x4096 *.mpo MPO 15360x8640 *.jpg *.jpeg Supported music formats and codecs File extension Format Codec *.mp3 MPEG MPEG1 Audio Layer 3 MPEG4 AAC *.flac FLAC FLAC Supports up to 2 channels *.ogg OGG Vorbis Supports up to 2 channels Supports up to 10 Pro 5.1 channels. WMA lossless audio is not supported. Supports up to the M2 profile. *.m4a *.mpa Note *.
Supported video codecs File format Container Video codecs Resolution H.264 BP/MP/HP Frame rate (fps) Bitrate (Mbps) Audio codecs 60 HEVC(H.265 - Main Profile only) *.avi Motion JPEG *.mkv *.asf 30 MVC *.wmv *.mp4 AVI *.mov *.3gp MKV ASF *.vro *.mpg MP4 3GP *.mpeg MOV *.ts *.tp FLV VRO *.trp *.mov VOB PS *.flv *.vob TS SVAF *.svi *.m2ts DivX 3.
Other restrictions ●● Codecs may not function properly if there is a problem with the content. ●● Video content does not play or does not play correctly if there is an error in the content or container. ●● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●● If the Index Table is has an error, the Seek (Jump) function will not work.
Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals The Picture Size setting is applied to the current source. The applied Picture Size will remain in effect whenever you select that source unless you change it.
Installing an anti-theft lock ●● An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for the lock slot on the back of the TV. The slot has a icon next to it. To use the lock, wrap the lock cable around an object that is too heavy to carry and then thread it through the TV's lock slot. The lock is sold separately. ●● The method of using an anti-theft lock may differ for each TV model. Refer to the lock's user manual for more information.
Read Before Connecting a Computer (Supported Resolutions) Check the supported resolution for PC input signals. ●● When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolution is 1920 x 1080 at 60 Hz.
VESA DMT Resolution (Dots x lines) Display format Horizontal frequency Vertical frequency Clock frequency (KHz) (Hz) (MHz) Polarity (horizontal / vertical) 640 x 480 60 Hz 31.469 59.940 25.175 -/- 640 x 480 72 Hz 37.861 72.809 31.500 -/- 640 x 480 75 Hz 37.500 75.000 31.500 -/- 800 x 600 60 Hz 37.879 60.317 40.000 +/+ 800 x 600 72 Hz 48.077 72.188 50.000 +/+ 800 x 600 75 Hz 46.875 75.000 49.500 +/+ 1024 x 768 60 Hz 48.363 60.004 65.
Supported Resolutions for Video Signals Check the supported resolution for video signals. CEA-861 Resolution (Dots x lines) Display format Horizontal frequency Vertical frequency Clock frequency (KHz) (Hz) (MHz) Polarity (horizontal / vertical) 720(1440) x 480i 60 Hz 15.734 59.940 27.000 -/- 720(1440) x 576i 50 Hz 15.625 50.000 27.000 -/- 720 x 480 60 Hz 31.469 59.940 27.000 -/- 720 x 576 50 Hz 31.250 50.000 27.000 -/- 1280 x 720 60 Hz 45.000 60.000 74.
CEA-861 (DVI) Resolution (Dots x lines) Display format Horizontal frequency Vertical frequency Clock frequency (KHz) (Hz) (MHz) Polarity (horizontal / vertical) 720 x 480 60 Hz 31.469 59.940 27.000 -/- 720 x 576 50 Hz 31.250 50.000 27.000 -/- 1280 x 720 60 Hz 45.000 60.000 74.250 +/+ 1280 x 720 50 Hz 37.500 50.000 74.250 +/+ 1920 x 1080 60 Hz 67.500 60.000 148.500 +/+ 1920 x 1080 50 Hz 56.250 50.000 148.
●● If the problem persists, be sure to use a Digital Sound Output (Optical) port or HDMI (ARC) port. ●● In some models, only one Bluetooth device can be connected. However, in case of the Bluetooth gamepad, you can connect them up to 2. Buttons and Functions Use convenience features or check available buttons and their descriptions for use while in playing media content. "" The available buttons and functions may differ with content.
●● Picture Off Plays the multimedia content files only with the screen off. ●● Rotate left / Rotate right Rotates the photo left or right direction. ●● Zoom Zooms the photo in by up to a factor of 4. ●● Fit to screen Fits the photo to the screen. ●● Background Music Play the background music while the TV displays photos with the background music. ●● Options "" The available options may differ by model and content. Function Description Slideshow Speed Sets the slideshow speed.
Buttons and functions available while using sports mode If you press the Select button, the following buttons appear. ●● Zoom Pauses the current screen and zooms in any part of the screen by using 4 directional buttons. ●● "" This function is not available when you browse the multimedia content saved on a USB storage device or PIP is active. "" This function is not available when Data Service is active. Record This function is only available if the TV supports the recording function.
●● Dual Play Allows you to watch a current programme in a PIP window while watching a recorded programme. To exit PIP mode, select again. Dual Play is not available when: –– You are switching the input signal –– Audio Description is On –– You are viewing a football game in the UHD resolution "" This function is only available while you are watching a recorded programme. "" This function is only available while recording a programme.
Licence Check the license information and trademarks applied in your TV. DivX Certified® to play DivX® video up to HD 1080p, including premium content. DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are used under license. This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video. To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD section of your device setup menu.