USER MANUAL 7 SERIES Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.
Before Reading This User Manual This TV comes with this user manual and an embedded e-Manual. Before reading this user manual, review the following: User Manual Read this provided user manual to see information about product safety, installation, accessories, initial configuration, and product specifications. e-Manual For more information about this TV, read the e-Manual embedded in the product.
Features of your new TV Home Screen In Home Screen, you can easily run the apps that have been used previously or frequently. The apps can also be moved or deleted in the screen. e-Manual Get help from a detailed, on-screen user's manual built into your TV.
Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL. Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. AC voltage: Rated voltage marked with this symbol is AC voltage.
•• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an authorised dealer immediately. •• This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
•• Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV. •• Use only a properly grounded plug and wall outlet. –– An improper ground may cause electric shock or equipment damage. (Class l Equipment only.
Contents Before Reading This User Manual Features of your new TV Warning! Important Safety Instructions 01 What's in the Box? 02 Assembling the TV 03 The TV Control Stick 04 The Remote Control 05 ----------------------------------------------------------------- 2 ----------------------------------------------------------------- 3 ----------------------------------------------------------------- 4 Attaching the TV to the Stand ----------------------------------------------------------------- 10 Mo
06 Connections 07 Selecting Connected Devices 08 Troubleshooting and Maintenance 09 Specifications and Other Information Connecting devices to your TV Connecting to the Internet Changing the input signal Editing external devices Using additional functions Troubleshooting What is Remote Support? Eco Sensor and screen brightness Caring for the TV Specifications Environmental Considerations Decreasing power consumption Licences Warranty Card WARRANTY CONDITIONS English - 8 ------------------------
01 What's in the Box? Make sure the following items are included with your TV. If any items are missing, contact your dealer. Remote Control & Batteries (AAA x 2) User Manual Regulatory Guide x4 TV Power Cable Wall Mount Adapter CI Card Adapter •• The items’ colours and shapes may vary depending on the models. •• Cables not included can be purchased separately. •• Check for any accessories hidden behind or in the packing materials when opening the box.
02 Assembling the TV Attaching the TV to the Stand x4 Make sure you have all the accessories shown, and that you assemble the stand following the provided assembly instructions.
Mounting the TV on a wall If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV. For models providing wall mount adapters, install them as shown in the figure below before installing the wall mount kit. •• Refer to the installation manual included with the Samsung wall mount kit.
TV size in inches VESA screw hole specs (A * B) in millimetres 43-55 200 x 200 65 400 x 400 C (mm) Standard Screw 43-45 M8 Quantity 4 Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock. •• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.
Other Cautions •• The actual appearance of the TV may differ from the images in this manual, depending on the model. •• Be careful when you touch the TV. Some parts can be somewhat hot. Safety Precaution: Securing the TV to the wall to prevent falling Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilise the TV. This action may cause the TV to tip over, causing serious injuries or death.
Preventing the TV from falling 1. Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall. –– You may need additional material such as wall anchors depending on the type of wall. 2. Using the appropriately sized screws, firmly fasten a set of brackets to the TV. –– For the screw specifications, refer to "Standard Screw" in the table on the previous page. 3.
03 The TV Control Stick Using the TV Controller You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control Menu. The Control menu appears when the TV Controller is pressed while the TV is On. For more information about its usage, refer to the figure below. •• The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please remove the protective film.
04 The Remote Control About the Buttons on the Remote Control •• This remote control has Braille points on the Power, Channel, Volume, and Select buttons and can be used by visually impaired persons. •• The images, buttons, and functions of the remote control may differ depending on the model. Turns the TV on and off. Alternately selects Teletext mode, Full > Double > Mix > Off. Displays and selects available video sources. Gives direct access to channels. Returns to the previous channel.
Installing batteries into the remote control (Battery size: AAA) Match the polarities of the batteries to the symbols on the battery compartment. 1 2 3 •• The colour and shape of the remote may vary depending on the model. •• Use the remote control within 7 m of the TV. •• Bright lights may affect the performance of the remote control. Avoid using the remote control near special fluorescent lights or neon signs. •• Alkaline batteries are recommended for longer battery life. 1.
Controlling External Devices with the TV Remote - Using the Universal Remote > s Source > Universal Remote You can control external devices connected to the TV using the remote control. To control external devices, register them by following the instructions on the screen. •• This function may not be supported depending on the model. •• You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control without any additional setup.
05 Performing the initial setup •• The initial setup differs from model to model. •• Turn on the TV using the P button on the remote control or TV controller. •• Noise may occur temporarily when the TV communicates with mobile devices. •• The SmartThings app is available on mobile devices for Android 6.0 or higher and iOS 10 or higher. •• To perform initialisation by using the SmartThings app, the mobile device must have been connected via Wi-Fi.
06 Connections Connecting devices to your TV You can connect various external devices using the connectors located at the back of the product. Check the connectors and then refer to the Quick Guide for more instructions on supported external devices. For more information about connections, see the e-Manual chapter "Connections". Make sure you have the correct cable before plugging it in. Illustrations of common plugs and ports are shown below.
Connecting to the Internet Connecting the TV to a network gives you access to online services such as the Smart Hub, as well as software updates. •• For more information about Smart Hub, see the e-Manual chapter, "Smart Features > Smart Hub". •• The shape of the rear panel differs among the models. Network Connection - Wireless Connect the TV to the Internet using a standard router or modem.
07 Selecting Connected Devices Changing the input signal > s Source When you select a connected external device on the Source screen, the output of the selected device is displayed on the TV's screen. •• For more information about selecting connected devices, see the e-Manual chapter "Switching between external devices connected to the TV". Editing external devices You can change the port name for a connected external device or add it to Home Screen. 1. Move the focus to a connected external device. 2.
08 Troubleshooting and Maintenance Troubleshooting If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual. •• This TFT LED panel is made up of sub pixels which require sophisticated technology to produce.
The CI+ does not work. •• Your Samsung TV conforms to the CI+ 1.4 standards. •• Where a CI+ Common Interface module is incompatible with this device then please remove the module and contact the CI+ operator for assistance. The remote control does not work. •• Check if the power indicator at the bottom of the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.
Video App problems (Youtube etc) •• Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK. •• Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.
Eco Sensor and screen brightness Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to > Settings > General > Eco Solution > Ambient Light Detection. •• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function. •• The eco sensor is located at the bottom of the TV.
09 Specifications and Other Information Specifications Model Name UE43NU7020 UE50NU7020 Display Resolution 3840 x 2160 3840 x 2160 43 inches 108 cm 50 inches 125 cm 20 W 20 W 970.2 x 563.2 x 58.8 mm 970.2 x 605.2 x 207.4 mm 1124.8 x 650.2 x 59.7 mm 1124.8 x 692.8 x 242.1 mm 9.6 kg 9.7 kg 13.6 kg 13.8 kg Model Name UE55NU7020 UE65NU7020 Display Resolution 3840 x 2160 3840 x 2160 55 inches 138 cm 65 inches 163 cm 20 W 20 W 1238.6 x 714.2 x 59.2 mm 1238.6 x 757.0 x 242.1 mm 1457.
Environmental Considerations Operating Temperature Operating Humidity Storage Temperature Storage Humidity 10°C to 40°C (50°F to 104°F) 10% to 80%, non-condensing -20°C to 45°C (-4°F to 113°F) 5% to 95%, non-condensing •• The design and specifications are subject to change without prior notice. •• For information about the power supply, and more information about power consumption, refer to the label-rating attached to the product. •• Typical power consumption is measured according to IEC 62087.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Warranty Card United Kingdom Republic of Ireland (EIRE) This Samsung product is warranted for a period of twelve (12) months from the original date of purchase, against defective materials and workmanship. In the event that warranty service is required, you should return the product to the retailer from whom it was purchased. However, Samsung Authorised Dealers and Authorised Service Centres in other EC Countries will comply with the warranty on the terms issued to purchasers in the country concerned.
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