User Manual

60 English
Troubleshooting
Troubleshooting
No Code Meaning
4 4C2
• Make sure the cold water supply hose is rmly connected to the
cold water tap.
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
5 5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on
the connection type.
• Clean the debris lter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
centre.
6 9C1
The electronic control needs to be checked (Over Voltage Error).
• Check the PCB and wire harness.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
7 9C2
Low voltage detected
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
8 AC6
Inverter Communication problem
• Check the Inverter PCB and wire harness.
• If the information code remains, contact a customer service
centre.
9 dC
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
10 HC
High temperature heating check.
• If the information code remains, contact a customer service
centre.
WA8700M_WA54M8750A_DC68-03774B-00_EN.indd 60 12/29/2016 3:48:38 PM