User manual

troubleshooting and information codes _35
04 troubleshooting
troubleshooting and
information codes

PROBLEM SOLUTION
 • Make sure your washing machine is plugged in.
• Makesurethedoorisrmlyclosed.
• Makesurethewatersourcetap(s)areturnedon.
• Make sure to press the Start/Pause button.


• Turn the water tap on fully.
• Make sure the water source hose is not frozen.
• Straighten the water intake hoses.
• Cleanthelteronthewaterintakehose.



• Makesureyourwashingmachineisrunningwithsufcientwater
pressure.
• Make sure the detergent is added to the center of the detergent
drawer.
 • Makesureyourwashingmachineisonalevelsurface.Ifthesurface
is not level, adjust the washing machine feet to level the appliance.
• Make sure that the shipping bolts are removed.
• Make sure your washing machine is not touching any other object.
• Make sure the laundry load is balanced.


• Straighten the drain hose. Eliminate kinked hoses.
• Makesurethedebrislterisnotclogged.


• Make sure all the water in your drum is drained out.
• Makesurethedoorlocklightisoff.Doorlocklightwilloffafter
drained.
Iftheproblempersists,contactyourlocalSamsungCustomerService.
WD0654REC-02829G-01_EN(XTL).indd 35 2012-7-30 15:43:09