User manual

36_ troubleshooting and information codes

Whenyourwashingmachinemalfunctions,youmayseeaninformationcodeonthedisplay.Ifthat
happens,checkthistableandtrythesuggestedsolutionbeforecallingCustomerService.
CODE SYMBOL SOLUTION
dE
• Closethedoor.
4E
• Make sure the source water tap is turned on.
• Checkthewaterpressure.
5E
• Cleanthedebrislter.
• Make sure the drainage hose is installed correctly.
UE
• Thelaundryloadisunbalanced.Redistributetheload.Ifonlyoneitem
of clothing needs washing, such as a bathrobe or pair of jeans, the
nalspinresultmightbeunsatisfactoryandan“UE”errormessage
will be shown in the display window.
cE/3E
• Calltheafter-salesservice.
Hot
• Itappearswhentheinternaltemperatureofthedrumishigh.
The fan will automatically function, so just wait until “” indication
disappeared.
Sd/Sud
• Thisoccurswhentoomuchfoamingisdetected.Itisalsodisplayed
whilefoamingisremoved.Whentheremovalisnished,thenormal
cycleproceeds.(Thisisoneofthenormaloperations.Itisanerrorfor
preventingnon-sensingfaults.)
Uc
• Ifthevoltageofthesuppliedpowerisinstable,thewashingmachine
will be paused to protect its electric devices.
• Ifthecorrectvoltageissupplied,thecyclewillresumeautomatically.
Foranycodesnotlistedabove,orifthesuggestedsolutiondoesn’txtheproblem,callyourSamsung
ServiceCentreorlocalSamsungdealer.
troubleshooting and
information codes
WD0654REC-02829G-01_EN(XTL).indd 36 2012-7-30 15:43:09