Washing Machine User manual WW85K6***** WW85K6410QX_DC68-03676K_EN.
Contents Contents Safety information 3 What you need to know about the safety instructions Important safety symbols Important safety precautions 3 3 4 Installation 13 What’s included Installation requirements Step-by-step installation 13 15 17 Before you start 23 Initial settings Laundry guidelines Detergent drawer guidelines 23 24 26 Operations 29 Control panel Simple steps to start Cycle overview Special features Settings 29 30 31 34 36 Maintenance 37 Drum clean Smart Check Emergency dr
Safety information What you need to know about the safety instructions Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual.
Safety information Safety information These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarise yourself with its operation and exercise care when using it.
6. For appliances with ventilation openings in the base, the carpet must not obstruct any openings. 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised. Safety information 5. Use the new hose-sets supplied with the appliance and do not reuse the old hose-sets. CAUTION 8.
Safety information Safety information Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. • Unplug the power plug and clean it with a dry cloth. • Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket so that the cord is running towards the floor.
Safety information Do not pull the power cord when unplugging the power plug. • Unplug the power plug by holding the plug. • Failure to do so may result in electric shock or fire. This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible. Installation cautions CAUTION This appliance should be positioned in such a way that the power plug is easily accessible. • Failure to do so may result in electric shock or fire due to electric leakage.
Safety information Safety information Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or explosive substances. • This may result in electric shock, fire, or an explosion. Do not open the washing machine door by force while it is operating (high-temperature washing/drying/spinning). • Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This may result in injury.
Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside. Safety information If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung Customer Service. • This may result in electric shock or fire. Usage cautions CAUTION When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc.
Safety information Safety information Open the water tap and check if the water supply hose connector is firmly tightened and that there is no water leak before using the product. • If the screws on the water supply hose connector are loose, it may result in a water leak. The product you have purchased is designed for domestic use only. Using the product for business purposes qualifies as a product misuse.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc. • This may result in electric shock or injury. Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage clinics. • This may cause the rubber seal to become deformed and result in a water leak. Safety information Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine.
Safety information Safety information Take care that children’s fingers are not caught in the door when you close it. • Failure to do so may result in injury. Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it. Do not use the a strong acidic cleaning agent. Do not use benzene, thinner or alcohol to clean the appliance. • This may result in discolouration, deformation, damage, electric shock or fire.
Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry. What’s included 01 02 Installation Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer.
Installation Bolt caps Hose guide Cold water hose Hot water hose Liquid detergent guide Installation Spanner Cap Fixer NOTE • • • Bolt caps : The provided number (3 to 6) of bolt caps depends on the model. Hot water hose: Applicable models only. Liquid detergent guide: Applicable models only. 14 English WW85K6410QX_DC68-03676K_EN.
Installation requirements Water supply AC 220-240 V / 50 Hz fuse or circuit breaker is required • Use an individual branch circuit specific to the washing machine To ensure proper grounding, the washing machine comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet. Check with a qualified electrician or serviceperson if you are not sure about the grounding. Do not modify the provided plug.
Installation Installation Flooring Alcove or closet installation For best performance, the washing machine must be installed on a solid floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces are not a good resistance to vibrations and may cause the washing machine to move slightly during the spin cycle. Minimum clearance for stable operation: CAUTION Do NOT install the washing machine on a platform or a poorly supported structure.
Step-by-step installation STEP 1 Select a location Installation Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) • Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts. 1.
Installation STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. Installation 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner. STEP 4 Connect the water hose The provided hose adaptor may differ with the model. This step guides you through connecting the connector-type adaptor. If you are provided with the screw-type adaptor, go to 7.
3. Holde the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). C Installation 4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it. C 6. While holding down part (E), connect the water hose to the adaptor. Then, release part (E). The hose fits into the adaptor with a clicking sound. E 7.
Installation Installation 8. Connect the other end of the water hose to the inlet valve on the back of the washing machine. Turn the hose clockwise to tighten. 9. Open the water tap and check if there are any leaks around the connection areas. If there are water leaks, repeat the steps above. WARNING Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force.
For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. Installation 2. Connect the other end of the hot water hose to the hot water tap. Aqua hose (applicable models only) The aqua hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak. A English 21 WW85K6410QX_DC68-03676K_EN.
Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Installation Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A). Secure the guide to the wall using a hook to ensure stable drainage.
Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. Before you start 2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode. The “CB” message appears. 3. Press Start/Pause to run the Calibration cycle. 4. The drum will rotate clockwise and counter-clockwise for about 3 minutes. 5.
Before you start Laundry guidelines STEP 1 Sort STEP 2 Empty pockets Sort the laundry according to these criteria: Empty all the pockets of your laundry items Before you start • • • • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. Colour: Separate whites from colours. Size: Mixing different-sized items together in the drum improves the washing performance. Sensitivity: Wash delicate items separately for pure, new woollen items, curtains, and silk items.
STEP 4 Prewash (if necessary) Select the Prewash option for the selected course if the laundry is heavily soiled. Do not use the Prewash option when detergent is manually added into the drum or if applying liquid detergent. STEP 5 Determine the load capacity The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines.
Before you start Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash. 01 Prewash compartment: Apply prewash detergent or starch. 02 Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain removers. 03 Softener compartment: Apply additives such as fabric softener. Do not exceed the max line (A).
3. Apply fabric softener to the softener compartment. Do not exceed the max line (A). A prewash prewash detergent to the compartment as instructed or recommended by the manufacturer. Before you start 4. If you want to prewash, apply 5. Close the detergent drawer. CAUTION • • • Do not apply powder detergent to the liquid detergent guide. Concentrated fabric softener must be diluted with water before applied. Do not apply main-wash detergent to the softener compartment.
Before you start To use liquid detergent (applicable models only) First insert the provided liquid container main-wash compartment. Then, in the apply liquid detergent to the container below the marked max line (A). NOTE A • Before you start • Insert the liquid detergent guide only after you remove the detergent drawer from the washing machine by pressing release lever (A). After a wash, some liquid detergent may remain in the detergent drawer.
Operations Control panel 10 02 08 11 01 09 03 04 05 06 07 Turn the dial to select a cycle. 02 Display The display shows current cycle information and estimated time remaining, or an information code when a problem occurs. 03 Temp. Press to change the water temperature for the current cycle. 04 Rinse Press to change the rinse count for the current cycle. You can set the rinse count to a max of 5, depending on the cycle. 05 Spin Press to change the spinning speed for the current cycle.
Operations Simple steps to start 2 1 6 3 4 5 Press Power to turn on the washing machine. Turn the Cycle Selector to select a course. Change the cycle settings (Temp., Rinse, and Spin) as necessary. To add an option, press Options. Use the button again to choose a preferred item. The machine provides three easy to access buttons for Bubble Soak, Quick Wash 15’/30’ and Delay End for your convenience. If you want to use one of these options, press the corresponding button. 6. Press Start/Pause.
Cycle overview Standard cycles Cycle Description & Max load (kg) • COTTON • COTTON WOOL RINSE+SPIN DRUM CLEAN Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, or shirts. For energy saving, the actual washing temperature may be lower than specified For WW85K6410QX, Cotton 40°C, Rinse 2, 1400rpm spin is recommended for a normally soiled cotton load. Energy and water labelling test programme in accordance with AS/NZS 2040.
Operations Cycle Description & Max load (kg) Fast completion within 1 hour for everyday items such as underwear and shirts. The cycle time will differ depending on the water supply conditions, and the load and type of laundry. 5 • Low temperature ecobubble cycle helps reduce power consumption. 4 • • For bed spreads, bed sheets, bedding covers, etc. For best results, wash only 1 type of bedding and make sure the load weighs less than 2.0 kg.
Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1(60minute) to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1. Select a cycle. Then change the cycle settings if necessary. 2. Press Delay End repeatedly until a desired end time is set. 3. Press Start/Pause. The corresponding indicator turns on with the clock running. 4.
Operations Special features AddWash When the AddWash indicator turns on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press Start/Pause to stop operation. 2. Press the upper area of the Add Door until you hear a clicking sound to unlock. Pull the handle of the Add Door to open. 3. Open the Add Door and insert additional laundry or softener into the drum. Operations 4.
CAUTION • • • • • • • • • Operations • Do not open the Add Door if suds have formed inside the drum that rise above the level of the Add Door. Do not attempt to open the Add Door while the machine is operating without first pressing Start/Pause. Please note that the Add Door can be opened unintentionally (without pressing Start/Pause) when the wash is complete. Do not add an excessive load through the Add Door. Performance may be degraded. Do not use the lower area of the Add Door as a handle.
Operations Operations Settings Child Lock Sound On/Off To prevent accidents by children, Child Lock locks all buttons except for Power. • To set the Child Lock function, hold down Temp. and Rinse simultaneously for 3 seconds. To activate, press Start/ Pause. • Before you press Start/Pause, you can still open the door or change settings by pressing corresponding buttons. Once you press Start/Pause to run the machine, Child Lock will be activated. You can turn on or off the key.
Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Drum clean Perform this cycle regularly to clean the drum and to remove bacteria from it. 1. Press Power to turn on the washing machine. 2. Turn the Cycle Selector to select DRUM CLEAN. 3. Press Start/Pause. NOTE The water temperature for DRUM CLEAN is set to 70 °C, which cannot be changed. CAUTION Do not use any cleaning agents for cleaning the drum.
Maintenance Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the App Store, and install it on a mobile device featuring a camera function. The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only). 1. Press and hold the Spin and Options buttons simultaneously for 3 seconds to enter the Smart Check mode. 2.
Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Open the filter cover (A) using a coin or thin metal object. A 3. Put an empty, spacious container around the cover, and stretch the emergency drain tube to the container while holding the tube cap (B). B Maintenance C 4. Open the tube cap and let water in the Emergency drain tube (C) flow into the container. 5.
Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Add Door A 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. -- Do not use cleaning agents. Discolouration may occur. -- Use caution when cleaning the rubber packing and the locking mechanism (A). -- Dust off the window area regularly. 3. Wipe up and close the Add Door until you hear a clicking sound.
Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent water from gushing out. NOTE If the mesh filter is clogged, an information code of “4C” appears on the screen. Maintenance 4. Use pliers to pull out the mesh filter from the inlet valve. 5.
Maintenance Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. A 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum drum. See the “Emergency drain” section. 3. Open the filter cover using a coin or key. 4. Turn the pump filter knob to the left, and drain off the remaining water. 5. Clean the pump filter using soft brushes.
Detergent Drawer A 1. While holding down the release lever (A) on the inner of the drawer, slide open the drawer. 2. Remove the release lever and the Liquid detergent guide from the drawer. 3. Clean the drawer components in flowing water using a soft brush. Maintenance 4. Clean the drawer recess using a soft brush. 5. Reinsert the release lever and the Liquid detergent guide to the drawer. 6. Slide the drawer inward to close it.
Maintenance Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. 2. 3. 4. 5. Turn off the washing machine, and unplug the power cord. Pour warm water over the water tap to loosen the water hose. Disconnect the water hose, and soak it in warm water. Pour warm water into the drum and leave it for about 10 minutes. Reconnect the water hose to the water tap. NOTE If the washing machine still doesn’t operate normally, repeat the above steps until it operates normally.
Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action • Make sure the washing machine is plugged in. Make sure the door is properly closed. Make sure the water taps are open. Make sure to press or tap Start/Pause to start the washing machine. Make sure Child Lock is not activated. Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.
Troubleshooting Problem Action • • • Does not drain and/ or spin. • • • • • • The door does not open. • • • Troubleshooting • Excessive suds. • • • Cannot apply additional detergent. • Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain restriction, call for service. Make sure the debris filter is not clogged. Close the door and press or tap Start/Pause. For your safety, the washing machine will not tumble or spin unless the door is closed.
Problem Action • • • • Stops. • • • • • • • • Fills with the wrong water temperature. • Load is wet at the end of a cycle. • • • • Fully open both taps. Make sure the temperature selection is correct. Make sure the hoses are connected to the correct taps. Flush water lines. Make sure the water heater is set to supply a minimum 120 °F (49 °C) hot water at the tap. Also, check the water heater capacity and recovery rate. Disconnect the hoses and clean the mesh filter. The mesh filter may be clogged.
Troubleshooting Problem Action • • Make sure the door is properly closed. Make sure all hose connections are tight. Make sure the end of the drain hose is correctly inserted and secured to the drain system. Avoid overloading. Use high efficiency (HE) detergent to prevent oversudsing. Has odours. • • • • Excessive suds collect in recesses and can cause foul odours. Run cleansing cycles to sanitize periodically. Clean the door seal (diaphragm).
Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code 4C Action Water is not supplied. • Make sure the water taps are open. • Make sure the water hoses are not clogged. • Make sure the water taps are not frozen. • Make sure the washing machine is operating with sufficient water pressure. • Make sure that the cold water tap and the hot water tap are properly connected.
Troubleshooting Code DC3 OC LC, LC1 Action The Add Door lock/unlock is not working properly. • Turn the machine off, and restart the cycle. • If the information code remains, contact a customer service centre. Water is overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is placed on the floor. • Make sure the drain hose is not clogged.
Code HC 1C Action High temperature heating check • If the information code remains, contact a customer service centre. The Water Level sensor is not working properly. • Try power off and restarting the cycle. • Check WaterLevel Sensor wire harness. • If the information code remains, contact a customer service centre. NOTE When the washer displays the “1C” code, the washer do draining for 3 minutes. During this time, the Power button is inoperative. 8C The MEMS sensor is not working properly.
Specifications Specification Fabric care chart Specification The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow the care label directions to maximize garment life and reduce laundry problems.
Protecting the environment • • • • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance. Do not exceed the detergent quantities recommended in the detergent manufacturer’s instructions.
Specification Specification sheet “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW85K64**** Dimensions W600 x D600 x H850 (mm) Water pressure 50 kPa - 800 kPa NET weight 71 kg Wash and spin capacity 8.
Memo WW85K6410QX_DC68-03676K_EN.
QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www.samsung.com/au/support DC68-03676K-00 WW85K6410QX_DC68-03676K_EN.
