Washing Machine User manual WW85M7***** WW85M74GNOR_DC68-04052A_EN.
Contents Contents Safety information 4 What you need to know about the safety instructions Important safety symbols Important safety precautions 4 4 5 Installation 13 What’s included Installation requirements Step-by-step installation 13 15 17 Before you start 25 Initial settings Laundry guidelines Detergent drawer guidelines 25 25 28 Operations 31 Control panel Simple steps to start Cycle overview Special features Settings SmartThings 31 33 34 37 39 41 Maintenance 45 DRUM CLEAN Smart Che
61 Fabric care chart Protecting the environment Specification sheet 61 62 63 Contents Specifications English 3 WW85M74GNOR_DC68-04052A_EN.
Safety information Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machines many features and benefits.
Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarise yourself with its operation and exercise care when using it. Safety information These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference.
Safety information Safety information 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 5. Use the new hose-sets supplied with the appliance and do not reuse the old hose-sets. 6. For appliances with ventilation openings in the base, the carpet must not obstruct any openings. 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised. 8.
Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. • Unplug the power plug and clean it with a dry cloth. • Failure to do so may result in electric shock or fire. Safety information Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this appliance only, and do not use an extension cord.
Safety information Safety information Do not pull the power cord when unplugging the power plug. • Unplug the power plug by holding the plug. • Failure to do so may result in electric shock or fire. This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible. Installation cautions CAUTION This appliance should be positioned in such a way that the power plug is easily accessible.
Safety information Do not open the washing machine door by force while it is operating (high-temperature washing/drying/spinning). • Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This may result in injury. • Opening the door by force may result in damage to the product or injury. Do not insert your hand under the washing machine while an operation is in progress. • This may result in injury. Do not touch the power plug with wet hands.
Safety information Safety information Usage cautions CAUTION When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth. • Failure to do so may result in discolouration, deformation, damage, or rust. The front glass may be broken by a strong impact. Take care when using the washing machine. • If the glass is broken, it may result in injury.
Do not place objects that generate electromagnetic fields near the washing machine. • This may result in injury due to a malfunction. Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water. • This may result in burns or injury. Safety information Do not spray volatile material such as insecticide onto the surface of the appliance. • As well as being harmful to humans, this may result in electric shock, fire or problems with the product.
Safety information Safety information Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent. • This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil. Do not use water from water cooling/heating devices. • This may result in problems with the washing machine. Do not use natural hand-washing soap for the washing machine.
Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry. What’s included 01 02 Installation Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer.
Installation Bolt caps Hose guide Cold water hose Hot water hose Liquid detergent guide (applicable models only) Installation Spanner Cap Fixer NOTE • • • Bolt caps : The provided number (3 to 6) of bolt caps depends on the model. Hot water hose: Applicable models only. Liquid detergent guide: Applicable models only. 14 English WW85M74GNOR_DC68-04052A_EN.
Installation requirements Water supply AC 220-240 V / 50 Hz fuse or circuit breaker is required • Use an individual branch circuit specific to the washing machine To ensure proper grounding, the washing machine comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet. Check with a qualified electrician or serviceperson if you are not sure about the grounding. Do not modify the provided plug.
Installation Installation Flooring Alcove or closet installation For best performance, the washing machine must be installed on a solid floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces are not a good resistance to vibrations and may cause the washing machine to move slightly during the spin cycle. Minimum clearance for stable operation: CAUTION Do NOT install the washing machine on a platform or a poorly supported structure.
Step-by-step installation STEP 1 Select a location Installation Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) • Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts. 1.
Installation 3. Close all plastic bolt caps on the rear of the washing machine. CAUTION Installation Do not remove the screw (A) that fixes the hose clip. A WARNING Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach. 18 English WW85M74GNOR_DC68-04052A_EN.
STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. Installation 3. When levelling is complete, tighten the nuts using the spanner. STEP 4 Connect the water hose The provided water hose may differ depending on the model. Please follow the instruction according to the provided water hose. Connect the water hose to the water tap. 1.
Installation Installation 3. Open the water tap and check if there are any leaks around the connection areas. If there are water leaks, repeat the steps above. WARNING If there is a water leak, stop operating the washing machine and disconnect from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
3. Holde the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). C Installation 4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it. C 6. While holding down part (E), connect the water hose to the adaptor. Then, release part (E). The hose fits into the adaptor with a clicking sound. E 7.
Installation For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. Installation 2. Connect the other end of the hot water hose to the hot water tap. Aqua hose (applicable models only) The aqua hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak. A NOTE The end of the aque stop hose must be fitted to the water tap and not the machine.
STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin A Installation The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A). Secure the guide to the wall using a hook to ensure stable drainage. ln a drain pipe The drain pipe should be between 60 cm and 90 cm high (*). It is advisable to use a 65 cm high vertical pipe.
Installation In a sink drain pipe branch Installation The drain pipe branch mush be above the sink siphone so that the end of the hose is at least 24 in. (60 cm) above the ground. (*) : 24 in. (60 cm) STEP 6 Power on Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washing machine. 24 English WW85M74GNOR_DC68-04052A_EN.
Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode. The “Cb” message appears. - The buttons may differ with the models. Check your model. 4.
Before you start STEP 2 Empty pockets Empty all the pockets of your laundry items • Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum. Turn clothing with buttons and embroideries inside out • Before you start • If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should be closed and fixed with a string. Clothing with long strings may become entangled with other clothes.
STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines. NOTE • • • Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area.
Before you start Detergent drawer guidelines Auto dispenser The automatic dispenser models provide a three-compartment dispenser: two compartments for auto dispensing and another part for manual input. With Auto Detergent and Auto Softener enabled, the washing machine dispenses an adequate amount of detergent or fabric softener for each load. See below for details: Before you start B A. Auto Detergent: Use liquid detergent only. B. Auto Softener: Use fabric softener only. C.
• • • To prevent the compartment from clogging, concentrated or highly-enriched agents (fabric softener or detergent) must be diluted with water before being applied. Do not carry any removed compartment. Put the compartment back in place. Otherwise, the compartment may shake and cause the content to spill out. Before moving the washing machine, make sure to empty the detergent drawer that might contain detergent and/or fabric softener. The content in the drawer may spill out on the floor.
Before you start CAUTION • • • • Before you start • • • • • • • • • • Do not apply detergent to the drawer without the detergent and softener compartment. If you do, clean the drawer and then reinsert both compartments. For more information on cleaning, see page <51>. Use only liquid detergent and fabric softener with the auto dispenser. Make sure both compartments are inserted completely. If they are not, the washing machine may not start operating or fail to dispense washing agents.
Operations Control panel 02 11 08 09 10 12 01 07 03 04 05 06 01 Cycle Selector Turn the dial to select a cycle. 02 Display The display shows current cycle information and estimated time remaining, or an information code when a problem occurs. For buttons and icons, refer to the corresponding page.. Press to change the water temperature for the current cycle. 03 Temp. Press and hold for 3 seconds to turn on/off the Drum Light. 04 Rinse Press to change the rinse count for the current cycle.
Operations 06 Options Press to select an option from Intensive and Pre Wash. Press again to deselect. • 07 AUTO DISPENSE 08 Delay End • Dose per Wash : The washing machine adjusts the amount of detergent to dispense. Dose per Rinse : The washing machine adjusts the amount of fabric softener to dispense. Delay End lets you set the end time of the current cycle. Based on your settings, the start time of the cycle will be determined by the machine’s internal logic.
Simple steps to start 2 5 3 1 4 6 Press Power to turn on the washing machine. Select a cycle in the cycle panel. Change the cycle settings (Temp., Rinse, and Spin) as necessary. To add an option, press Options. Use the button again to choose a preferred item. The machine provides three easy to access buttons for Delay End, Bubble Soak and Smart Control forfor easy access. To use an option item, press the corresponding button. 6. Press and hold Start/Pause (Hold to Start). 1. 2. 3. 4. 5. 1.
Operations Cycle overview Standard cycles Cycle Description Max load (kg) For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse count are automatically adjusted according to the load. Max Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, or shirts. For energy saving, the actual washing temperature may be lower than specified.
Cycle Description Max load (kg) For lightly soiled items in less than 2.0 kg that you want to wash quickly. • 15’ QUICK WASH Use less than 20 g of detergent. Using more than 20 g of detergent may leave detergent residue. For liquid detergent, use a max of 20 ml of liquid detergent. Use the High or Extra High spin speed option if load is sensed not so dry at the end of this cycle. • • 5.0 INTENSIVE COLD • Low temperature bubble cycle helps reduce power consumption. 4.
Operations Options Option Pre Wash Intensive Description • This will add a preliminary washing cycle before the main wash cycle. • For badly soiled laundry. The operation time for each cycle is longer than normal. Delay End Operations You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1(60minutes) to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1. Select a cycle.
Special features AddWash When the AddWash indicator turns on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press Start/Pause (Hold to Start) to stop operation. 2. Press the upper area of the Add Door until you hear a clicking sound to unlock. Pull the handle of the Add Door to open. 4. Push to lock the Add Door until you hear a clicking sound. 5. Press Start/Pause (Hold to Start) to resume operation.
Operations CAUTION • • • • • • • • Operations • • • Do not open the Add Door if suds have formed inside the drum that rise above the level of the Add Door. Do not attempt to open the Add Door while the machine is operating without first pressing Start/Pause (Hold to Start). Please note that the Add Door can be opened unintentionally (without pressing Start/Pause (Hold to Start)) when the wash is complete. Do not add an excessive load through the Add Door. Performance may be degraded.
Settings Child Lock To prevent accidents by children, Child Lock locks all buttons except for Power. To activate Child Lock • On the manual dispenser models, press and hold Dose per Wash and Dose per Rinse simultaneously for 3 seconds. Then, press and hold Start/Pause (Hold to Start) to activate. The door locks and the Child Lock indicator turns on. NOTE • • • If you open the door 1 minute or more after deactivating Child Lock, an alarm sounds for up to 2 minutes.
Operations Auto dispense (applicable models only) Detergent 1. To select an input level, press Dose per Wash to cycle through the settings: Less > Standard > More. - If you choose More, the rinse process will be added once more. 2. To select a water hardness level, press and hold Dose per Wash to cycle through the settings: 1 (soft water) > 2 (medium water) > 3 (hard water). 3. When complete, press and hold Dose per Wash for 3 seconds to confirm your changes. Fabric softener 1.
SmartThings Wi-Fi connection On your smartphone, go to the Settings and turn on the wireless connection and select an AP (Access Point). NOTE • • • • • • • • • • Operations • This device is designed for household use only (Class B), and can be used in all residential areas. This device may cause wireless interference, and neither the manufacturer or the installer of this device can provide a safety measure of any kind. Recommended encryption methods are WPA/TKIP and WPA2/AES.
Operations Log in You must first log into SmartThings with your Samsung account. To create a new Samsung account, follow the instructions on the app. You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone user automatically logs in. To register your device to SmartThings 1. Make sure your smartphone is connected to a wireless network.
SmartThings Category Checkpoint You can check the current cycle and its options, and the remaining cycle time. Smart Control The Smart Control status is shown for the washing machine. Self Check Use this to check if the washing machine operates normally. Energy monitoring Use this to monitor the energy consumption status. Start/Pause/Cancel Select a cycle and necessary options, and then select Start/Pause/Cancel to start an operation, to stop temporarily, or to cancel the current operation.
Operations Open Source Announcement The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required. Operations The following URL http://opensource.samsung.
Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. DRUM CLEAN Perform this cycle regularly to clean the drum and to remove bacteria from it. This cycle also removes accumulated dirt from the rubber door gasket. 1. Press Power to turn on the washing machine. 2. Turn the Cycle Selector to select DRUM CLEAN . 3. Press and hold Start/Pause (Hold to Start). NOTE The water temperature for DRUM CLEAN is set to 70 °C, which cannot be changed.
Maintenance Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the Apple Store, and install it on a mobile device featuring a camera operation. The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only). 1. When the washing machine detects an issue to check, an information code appears on the display. To enter Smart Check mode, press and hold Rinse and Spin simultaneously for 3 seconds. 2.
Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover to open. 3. Put an empty, spacious container around the cover, and stretch the emergency drain tube to the container while holding the tube cap (A). A Maintenance B 4. Open the tube cap and let water in the emergency drain tube (B) flow into the container. 5.
Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Add Door 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - A Do not use cleaning agents. Discolouration may occur. - Use caution when cleaning the rubber packing and the locking mechanism (A). - Dust off the door area regularly. 3. Wipe up and close the Add Door until you hear a clicking sound.
Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent water from gushing out. NOTE If the mesh filter is clogged, an information code of “4C” appears on the screen. Maintenance 4. Use pliers to pull out the mesh filter from the inlet valve. 5.
Maintenance Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emergency drain section. 3. Gently press the top area of the filter cover to open. 4. Turn the pump filter knob to the left, and drain off the remaining water. 5. Clean the pump filter using soft brushes.
Detergent Drawer Auto dispenser 1. While holding down the release lever on the inner of the drawer, slide open the drawer. 2. Remove both the detergent compartment and the softener compartment as shown. CAUTION Use caution when removing the drawer. Remaining washing agents may spill out. Maintenance 3. Open the lids of both compartments, and then put water in them and shake. English 51 WW85M74GNOR_DC68-04052A_EN.
Maintenance 4. Clean the cap valves of both compartments with a soft brush. 5. Clean the drawer components in flowing water using a soft brush. Maintenance 6. Clean the drawer recess using a soft brush. Make sure to clean the cap valves to prevent clogging. 7. Assemble the compartment cover firmly with the detergent drawer. 8. Slide the drawer inward to close it. NOTE To remove remaining detergent, perform the 15’ QUICK WASH cycle with an empty drum. 52 English WW85M74GNOR_DC68-04052A_EN.
Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. 2. 3. 4. 5. Turn off the washing machine, and unplug the power cord. Pour warm water over the water tap to loosen the water hose. Disconnect the water hose, and soak it in warm water. Pour warm water into the drum and leave it for about 10 minutes. Reconnect the water hose to the water tap. NOTE If the washing machine still doesn’t operate normally, repeat the above steps until it operates normally.
Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Does not start. Water supply is insufficient, or no water is supplied. Action • • • • • • • Make sure the washing machine is plugged in. Make sure the door is properly closed. Make sure the water taps are open. Press and hold Start/Pause to start the washing machine. Make sure Child Lock is not activated.
Problem Action • • • Does not drain and/ or spin. • • • • • • The door does not open. • • • • • • • Cannot apply additional detergent. • Press Start/Pause to stop the washing machine. It may take a few moments for the door lock mechanism to disengage. The door will not open until 3 minutes after the washing machine has stopped or the power turned off. Make sure all the water in the drum is drained. The door may not open if water remains in the drum. Drain the drum and open the door manually.
Troubleshooting Problem Action • • • • Stops. • • • • • • • Troubleshooting Fills with the wrong water temperature. • • • Load is wet at the end of a cycle. • • • • Plug the power cord into a live electrical outlet. Check the fuse or reset the circuit breaker. Close the door and press and hold Start/Pause to start the washing machine. For your safety, the washing machine will not tumble or spin unless the door is closed.
Problem Action • • Make sure the door is properly closed. Make sure all hose connections are tight. Make sure the end of the drain hose is correctly inserted and secured to the drain system. Avoid overloading. Use high efficiency (HE) detergent to prevent oversudsing. Has odours. • • • • Excessive suds collect in recesses and can cause foul odours. Run cleansing cycles to sanitise periodically. Clean the door seal (diaphragm). Dry the washing machine interior after a cycle has finished.
Troubleshooting Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code 4C Action Water is not supplied. • Make sure the water taps are open. • Make sure the water hoses are not clogged. • Make sure the water taps are not frozen. • Make sure the washing machine is operating with sufficient water pressure. • Make sure that the cold water tap and the hot water tap are properly connected.
Code LC, LC1 Action Check the drain hose. • Make sure the end of the drain hose is placed on the floor. • Make sure the drain hose is not clogged. • If the information code remains, contact a customer service centre. • When the washer displays the “LC,LC1” code, the washer do draining for 3 minutes. During this time, the Power button is inoperative. Ub Spinning does not work. • Make sure laundry is spread out evenly. • Make sure the washing machine is on a flat, stable surface. • Redistribute the load.
Troubleshooting Code 1C The Water Level sensor is not working properly. • Turn the machine off, and restart the cycle. • If the information code remains, contact a customer service centre. • When the washer displays the “1C” code, the washer do draining for 3 minutes. During this time, the Power button is inoperative. AC Check communications between main and sub PBAs. • Try power off and restarting the cycle. • If the information code remains, contact a customer service centre.
Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow the care label directions to maximize garment life and reduce laundry problems.
Specification Protecting the environment • • • Specification • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance. Do not exceed the detergent quantities recommended in the detergent manufacturer’s instructions.
Specification sheet “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW85M74**** Dimensions W600 x D600 x H850 (mm) Water pressure 50 kPa - 800 kPa Net weight 81 kg Wash and spin capacity 8.5 kg Power consumption Washing and heating Spin revolutions 220 V 2000 W 240 V 2400 W 1400 rpm NOTE The design and specifications are subject to change without notice for quality improvement purposes.
Specification E D A C B A 600 mm B 850 mm C 600 mm D 690 mm E 1190 mm NOTE Specification The design and specifications are subject to change without notice for quality improvement purposes. 64 English WW85M74GNOR_DC68-04052A_EN.
Specification English 65 WW85M74GNOR_DC68-04052A_EN.
Memo WW85M74GNOR_DC68-04052A_EN.
Memo WW85M74GNOR_DC68-04052A_EN.
QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 (Other) 1300 425 299 (HHP) www.samsung.com/au/support DC68-04052A-00 WW85M74GNOR_DC68-04052A_EN.
