User Manual

Service & Warranty
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Chapter 9
This chapter describes how to get service and support for the
SanDisk Clip Jam MP3 player.
Learn More, Service, and Warranty Information
Getting Technical Support
If you have questions about the use or features of your SanDisk player as well as
other SanDisk products, please visit our Knowledgebase at kb.sandisk.com or
www.sandisk.com/support .
THIRD PARTY INTELLECTUAL PROPERTY NOTICE
This product is protected by certain intellectual property rights of Microsoft Corporation. Use or
distribution of such technology outside of this product is prohibited without a license from
Microsoft or an authorized Microsoft subsidiary. Content providers are using the digital rights
management technology for Windows Media contained in this device (“WM-DRM”) to protect
the integrity of their content (“Secure Content”) so that their intellectual property, including
copyright, in such content is not misappropriated. This device uses WM-DRM software to play
Secure Content (“WM-DRM Software”). If the security of the WM-DRM Software in this device
has been compromised, owners of Secure Content (“Secure Content Owners”) may request that
Microsoft revoke the WM-DRM Software’s rights to acquire new licenses to copy display and/or
play Secure Content. Revocation does not alter the WM-DRM Software’s ability to play
unprotected content. A list of revoked WM-DRM Software is sent to your device whenever you
download a license for Secure Content from the Internet or from a PC. Microsoft, may, in
conjunction with such license, also download revocation lists onto your device on behalf of
Secure Content Owners.
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR
THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN
COMPLIANCE WITH THE MPEG-4
VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG-4 VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON COMMERCIAL ACTIVITY
AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE
MPEG-4 VIDEO. NO LICENSE IS GRANTED
OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE
OBTAINED FROM MPEGLA, LLC.
SEE HTTP://WWW.MPEGLA.COM.
MPEG Layer-3 audio coding technology licensed from Fraunhofer IIS and Thompson.