Use and Care Manual

13
GUARANTEE
2 years guarantee from date of purchase, subject to correct
installation and correct use: disposal of toilet papers and fecal
matter only. Guarantee is limited to replacement or service
of the defective spare parts, and any indemnity or claim for
damages will not be included.
Freight and packing costs, travel expenses are not included in
the guarantee. It does not cover any normal deterioration of
the material over time, any external deterioration or accident,
incorrect disposal of sanitary products. Any modification wit-
hout prior notice will not be under guarantee. Fixing,
modification, or replacement of parts without our agreement
will not be guaranted, and will invalidate it. Our liability is
solely for the product itself.
Guarantee starts from date of purchase we may request a
copy of the invoice to validate the purchase date.
In most cases, any inconsistencies in the operation of the unit will
be minor and easy rectified. Please refer to the chart below. If the
problem cannot be easily remedied thanks to this chart, please call
our SFA Service organisation or go to a SFA-approved technician.
12
FAULT FINDING
REMEDIES
• Dismount and clean the discharge pipe.
• Modify the installation.
• Check the route of the discharge pipe.
• Disconnect the motor supplies.
• Close water admission.
• Remove the motor unit.
• With a hook, withdraw all the matters being
able to obstruct the rotation of macerator.
• With a tool, turn the turbine in the
2 directions until rotation is free.
• Re-connect the motor supplies and press on
the pneumatic contactor to control the
correct operation of unit.
• Open water supply.
If the macerator remains blocked, we
recommend to call the SFA service.
• Replace the control console
• Call an SFA service agent.
• Clean the filter of the solenoid valve.
• Check the water admission pipe.
• Open the stop valve.
• Change the solenoid valve.
PROBABLE CAUSES
• The evacuation is clogged
• The height of evacuation is
too great
• The discharge pipe is pinched
• Foreign body into the bowl.
• Faulty programmer
• Faulty control console
• The inlet filter of the solenoid
valve (18) is clogged.
• The water feed pipe is
pinched.
• The stop valve is closed.
• The solenoid valve (18) is
defective.
SYMPTOM
• The cycle proceeds
correctly, the motor
turns but water in the
bowl empties slowly or
not at all
• The cycle proceeds
correctly, but some
water remains in the
bowl after a cycle
• The motor rattles or
crunches
• After the button on
the control console has
been pressed, the cycle
does not start
• The cycle engages but
little water runs in
the bowl
• The cycle engages but
water does not run in
the bowl
Disconnect the electrical power supply, before
attempting any work on the unit.
11
WINTERING
• In the event of a long period without use, rinse the bowl and
carry out several flushing cycles with a supply of fresh water.
10
SERVICE
• Normal non-foaming household bleaches/WC cleansers can
be used with this unit.