Operation Manual

24
EN
Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Technical
Assistance Centre.
Some problems are indicated by specific indicator lights flash on the control panel: make a note of any indicator
lights flashes before calling Assistance.
Malfunction: Possible causes / Solutions:
The dishwasher does not start.
• The plug has not been inserted into the electrical socket properly,
or there is no power in the house.
• The dishwasher door has not been shut properly.
• A delayed start has been programmed (see Start-up and use).
No water drains out from the
dishwasher.
• The dishwasher cycle has not yet finished.
• The water outlet hose is bent (see Installation).
• The drain duct is blocked.
• The filter is clogged up with food residues.
The dishwasher makes
excessive noise.
• The dishes are rattling against each other or against the sprayer
arms.
The dishes and glasses are
covered in a white film or
limescale deposits.
• The level of the refined salt is low or the dosage setting is not
suited to the hardness of the water (see Rinse aid and salt).
• The lid on the salt dispenser is not closed properly.
• The rinse aid has been used up or the dosage is too low.
• The crockery is made from non-stick material.
The dishes and glasses are
streaked or have a bluish
tinge.
• The rinse aid dosage is too high.
The crockery has not been dried
properly.
• The rinse aid has been used up or the dosage is too low (see
Rinse aid and salt).
• The rinse aid dispenser setting is not high enough.
• A wash cycle without a drying programme has been selected.
The dishes are not clean.
• The racks are overloaded (see Loading the racks).
• The crockery has not been arranged well.
• The sprayer arms cannot move freely.
• The wash cycle is too gentle (see Wash cycles).
• An excessive amount of foam has been produced: the detergent
has not been measured out correctly or it is not suitable for use in
dishwashers (see Start-up and use).
• The lid on the rinse aid compartment has not been shut correctly.
• The filter is dirty or blocked (see Care and maintenance).
• The refined salt level is low (see Rinse aid and salt).
No water enters the
dishwasher/Shut off tap alarm.
(you will hear several short beeps)
(the H2O message appeare on the
display follow the code AO6 flashes
on the display).
• There is no water in the mains supply.
• The water inlet hose is bent (see Installation).
• Turn on the tap and the appliance will start after a few minutes.
• The appliance lock has been activated because nothing was done
when the beeps sounded. Switch off the machine using the
ON/OFF button, turn on the tap and switch the machine back on
after 20 seconds by pressing the same button. Re-programme the
machine and restart the wash cycle.
Foam/Blocked filter alarm
(the code AO5 flashes on the
display).
• Switch off the appliance by pressing the ON/OFF button.
• There is an excess of foam inside the machine.
• A detergent which is not suitable for use in the dishwasher has
been used;
• The lid on the rinse aid compartment has not been shut correctly.
• Remove any food residues from the filters (see Care and
maintenance). Replace the filter assembly correctly and switch the
machine back on by pressing the ON/OFF button.
Re-programme the machine and restart the wash cycle.
Water loading solenoid valve
malfunction alarm
(the code AO2 flashes on the
display).
• Switch off the appliance by pressing the ON/OFF button and
switch it back on after a minute. If the alarm continues, turn off
the water tap to reduce the risk of flooding, remove the plug from
the electrical socket and call Assistance.