Operation Manual

24
EN
Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Technical
Assistance Centre.
Some problems are indicated by specific messages which flash on the display: make a note of any messages
displayed before calling Assistance.
Malfunction: Possible causes / Solutions:
The dishwasher does not start.
 The plug has not been inserted into the electrical socket
properly, or there is no power in the house.
 The dishwasher door has not been shut properly.
 A delayed start has been programmed (see Start-up and use).
No water enters the dishwasher.
 There is no water in the mains supply.
 The water inlet hose is bent (see Installation).
No water drains out from the
dishwasher.
 The dishwasher cycle has not yet finished.
 The water outlet hose is bent (see Installation).
 The drain duct is blocked.
 The filter is clogged up with food residues.
The dishwasher makes
excessive noise.
 The dishes are rattling against each other or against the
sprayer arms.
The dishes and glasses are
covered in a white film or
limescale deposits.
 The level of the refined salt is low or the dosage setting is not
suited to the hardness of the water (see Rinse aid and salt).
 The lid on the salt dispenser is not closed properly.
 The rinse aid has been used up or the dosage is too low.
 The crockery is made from non-stick material.
The dishes and glasses are
streaked or have a bluish
tinge.
 The rinse aid dosage is too high.
The crockery has not been dried
properly.
 The rinse aid has been used up or the dosage is too low (see
Rinse aid and salt).
 The rinse aid dispenser setting is not high enough.
 A wash cycle without a drying programme has been selected.
The dishes are not clean.
 The racks are overloaded (see Loading the racks).
 The crockery has not been arranged well.
 The sprayer arms cannot move freely.
 The wash cycle is too gentle (see Wash cycles).
 The detergent has not been measured out correctly or it is not
suited to the type of wash cycle (see Start-up and use).
 The filter is dirty or blocked (see Care and maintenance).
 The refined salt level is low (see Rinse aid and salt).
Shut off tap alarm.
(you will hear a series of short
beeps and the text ATTENTION no
water. Turn on tap appears on the
display). Turn on the tap.
 Turn on the tap and the appliance will start after a few
minutes.
 The appliance lock has been activated because no action was
taken when the beeps sounded and the display shows the
co de
A:06
. Switch off the machine using the ON/OFF button,
turn on the tap and switch the machine back on after 20
seconds by pressing the same button. Re-programme the
machine and restart the wash cycle.
Blocked filter alarm
(the code A:O5 flashes on the
display).
 Switch off the machine by pressing the ON/OFF button and
clean the filters (see Maintenance), then switch the
dishwasher back on by pressing the same button. Re-
programme the machine and restart the wash cycle.
Water loading solenoid valve
malfunction alarm
(the code A:O2 flashes on the
display).
 Switch off the appliance by pressing the ON/OFF button and
switch it back on after a minute. If the alarm continues, turn
off the water tap to reduce the risk of flooding, remove the
plug from the electrical socket and call Assistance.