Product manual

50 Cheetah 4LP FC Product Manual, Rev. A
Direct-support services
Seagate technical support
For one-on-one help, you can talk to a technical support specialist during local business hours. Before calling,
note your system configuration and drive model number (ST
xxxx ).
SeaTDD
™
408-944-9121
Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily
and exchange messages with a technical support specialist between 6:00
A.M. to 11:15 A.M. and 12:30 P.M. to
5:00
P.M. (Pacific time) Monday through Friday.
Customer service centers
Seagate direct OEM, Distribution, and System Integrator customers should contact their Seagate service rep-
resentative for warranty information. Other customers should contact their place of purchase. Seagate offers
comprehensive customer support for all Seagate drives. These services are available worldwide.
Germany 49-89-1430-5100
Hong Kong 852-2368 7173
Japan 81-3-5462-2979
Korea 82-2-556-7294/4251
Singapore 65-488-7528
Taiwan 886-2-715-2923
USA 408-944-9120
Location Phone number
Australia 61-2-9725-3366 (9:00
A.M. to 5:00 P.M., M–F)
England 44-1628-894083 (10:00
A.M. to 1:00 P.M., 2:00 P.M. to 5:00 P.M., M–F)
France 33 1-41 86 10 86 (9:30
A.M. to 12:30 P.M., 2:00 P.M. to 5:00 P.M., M–F)
Germany Disc: 49-89-140-9332; Tape: 49-89-140-9333
(9:30
A.M. to 12:30 P.M., 2:00 P.M. to 4:00 P.M., M–F)
Hong Kong 852-2368 9918
Korea 82-2-556-8241
Singapore 65-488-7584 (9:00
A.M. to 12:00 P.M., 2:00 P.M. to 5:00 P.M., M–F)
Taiwan 886-2-514-2237
USA Please dial 1-800-SEAGATE or 408-456-4496 for the specific product telephone number.
(6:00
A.M. to 11:15 A.M., 12:30 P.M. to 5:00 P.M., Pacific time, M–F)
Location Phone number FAX number
Asia Pacific and Australia 65-485-3595 65-485-4980
Europe, Middle East, and Africa 31-2031-67300 31-2065-34320
Japan 81-3-5462-2904 81-3-5462-2979
USA 1-800-468-3472 405-949-6740
Other Americas (Brazil, Canada, Mexico) 405-949-6706 405-949-6738
Manufacturer’s representatives
Brazil
MA Informatica 55-11-810-7794 55-21-253-6467
Canada
Memofix
Adtech
905-660-4936
905-812-8099
1-800-624-9857
905-660-8738
905-812-7807
Mexico
Abicom Seamax SA DE CV 525-546-6965 525-546-4888
Location Phone number