Product Manual

70 •
12.5 Printing
Problem Cause Remedy
Print function not available
Software versions incompatible
Administrator: use compatible software
version:
• device: min. software version 1.1
• PC software: min. software version 1.4
Results report not being
printed
PC printer not switched on Switch on PC printer
The PC on which the
seca 115 PC
software is installed has not been
switched on.
Switch on PC
No network connection established
between device and seca 115 PC
software
Administrator: establish Ethernet
connection
No connection established between
seca 115 PC software and PC printer
Administrator: establish connection
between
seca 115 PC software and PC
printer
No personal data in results
report
On repeat measurement: no seca
patient file assigned
Call up
patient tab and assign seca patient
file (see “Searching for a seca patient file”
on page 37)
On initial measurement: seca patient
file not created yet
Call up
patient tab and create seca patient
file (see “Creating a new seca patient file”
on page 40)
No bioimpedance parameters
in results report
No bioimpedance measurement
performed
Call up the
bia tab and perform the
measurement (see “Performing a
bioimpedance measurement” on page 31)
No height in results report
No height entered on device
Call up the weight/height tab and enter
height (see “Entering height manually” on
page 29)
No height transmitted by the
seca 360°
length measuring device
Measure the height of the patient again,
then press the
send/print button on the
length measuring device (see “Transmitting
height via seca 360° wireless network” on
page 29)