User Guide RTLS Security Tag A204409XX Please contact your Distributor / Installer for service … Tel.: ___________________________ 39 Chenell Drive Concord, NH USA 03301-8501 Phone: (800) 451-7917 / (603) 223-0745 Fax: (603) 227-0200 http://www.securecare.com © 2016 Secure Care Products®, LLC CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE FOR THE LATEST UPDATED MANUALS PLEASE VISIT AND LOG INTO THE DISTRIBUTOR PORTAL AT WWW.SECURECARE.COM Doc. No.
TABLE OF CONTENTS TABLE OF FIGURES 3 SECTION 1 IMPORTANT NOTICES 4 SECTION 2 POLICIES AND PROCEDURES 8 Transmitter Policy 8 Operation and Maintenance 8 Transmitter Application and Replacement 8 Hygiene and Skin Care 8 Renewals 8 Transmitter Warranty 9 Ordering New or Replacement Transmitters or Straps 9 Daily Transmitter Testing 10 SECTION 3 TRANSMITTER INSTRUCTIONS 10 Cleaning the Transmitter 10 Using the Transmitter 10 Adding a Tag to ENvisionIT 11 SECTION 6 TROUBLESHOOTING F
TABLE OF FIGURES FIGURE 1 - EXAMPLE OF A TRANSMITTER ID ................................................................................................. 10 FIGURE 2 - TAG STRAP ........................................................................................................................................... 11 FIGURE 3 - SELECTING THE TAG LIST ............................................................................................................... 11 FIGURE 4 - NEW TAG SCREEN ................
SECTION 1 IMPORTANT NOTICES PLEASE READ THIS MANUAL BEFORE BEGINNING THE INSTALLATION OF A SECURE CARE SYSTEM This installation manual is provided for reference by purchasers and installers of Secure Care Products, LLC (“Secure Care’s”) systems.
OR ANY OTHER TRADEMARK, SERVICE MARK OR TRADE NAME USED OR CLAIMED BY SECURE CARE OR FROM THE DELIVERY OR INSTALLATION OF THE HARDWARE WITH SECURE CARE SOFTWARE, PARTS AND/OR PRODUCTS OR FROM A COURSE OF DEALING OR USAGE IN TRADE.
Secure Care does not authorize, and strongly recommends against, any installation or field replacement of software, parts or products by untrained contractors or facility staff. Such work can be hazardous, can render the system ineffective and will void any Secure Care warranty or liability that might otherwise relate to the system.
TESTED, SUPPORTED, MAINTAINED AND REPAIRED CORRECTLY IS TO HAVE A QUALIFIED SERVICE TECHNICIAN DO THE WORK. 10. The Secure Care System is not a Substitute for Careful Identification and Monitoring by Professional Staff Secure Care’s software, parts and products have been designed to augment a facility’s reasonable procedures for protecting residents, patients, and infants. However, no system or combination of procedures and equipment can eliminate all risk or assure complete security.
SECTION 2 POLICIES AND PROCEDURES Transmitter Policy Secure Care Products, LLC., provides its clients with ankle or wrist transmitters imprinted on the side with the expiration date. See Transmitter Warranty and General Products Warranty Statement). All Transmitter sales are final because they are date sensitive products Secure Care Products requires facilities to test the transmitter for proper operation on a daily basis.
The facility needs to perform daily testing of the transmitters, maintaining a list of residents and assigned transmitters. A Transmitter Tester is available to purchase for this purpose. Transmitter Warranty The actual expiration date of the transmitter is the last day of the month marked on the transmitter.
SECTION 3 TRANSMITTER INSTRUCTIONS Daily Transmitter Testing Each day, the aide responsible for the care of the residents utilizing the Secure Care System must ensure that the ankle or wrist transmitter is in place. This must be done at each shift change. Documentation of this check should be made by the nurse's aide. This should be recorded on the aide's daily checklist for the particular resident. Each transmitter should be tested daily to ensure the transmitter is working properly.
3. 4. Figure 2 - Tag Strap Fold the snap receptacle down to accept the snap post and press the two together firmly until it snaps securely. Trim off excess material Adding a Tag to ENvisionIT 1. 2. 3. Log in to ENvisionIT Software with your respective User Name and Password. Click on the MENU tab on the left side of the window. Click on “TAG LIST” and fill out all of the required information following the hospital policy and procedure. Figure 3 - Selecting the Tag list Doc. No.: A20440690 Rev.
4. Click on the “New Tag” button and fill out the information for the new tag. Figure 4 - New Tag Screen 5. Click the “Save” button. Now the Tag can be added to the rules list and configured as needed. Refer to the ENvisionIT Users Guide for detailed steps Doc. No.: A20440690 Rev.
SECTION 6 TROUBLESHOOTING FLOWCHART NO Do you own a Tester? Test Transmitter at an Exit Yes With door open and Transmitter present, does the Exit alarm? Does the Transmitter test OK on the Tester? Yes Yes No No Transmitter Ok Does a known working Transmitter test OK on the Tester? No Does another known working Transmitter work at the same Exit? Yes Please call Secure Care Products, LLC Service Department 1-800-4517917 Is Power LED on Tester solid green? No Yes No At another exit location d
SECTION 7 SAMPLE LETTER FOR RESIDENTS FAMILIES Sample letter for facility to use on their letterhead for resident’s families Our facility has installed the Secure Care System, an innovative electronic monitoring system for residents who may tend to wander from the safety of our building. This new technology will allow us to care for confused ambulatory residents without sacrificing their freedom of mobility or their quality of life.
SECTION 9 GENERAL PRODUCT WARRANTY STATEMENT BY PERMITTING INSTALLATION OR BY MAKING USE OF ANY PRODUCT OR SERVICE DESIGNED OR MANUFACTURED BY SECURE CARE PRODUCTS, LLC (“SECURE CARE”) (INCLUDING SUPPORT SERVICES, MAINTAINED SOFTWARE AND MAJOR RELEASES, WHETHER OR NOT IT IS COVERED BY ANY SOFTWARE MAINTENANCE OR LICENSE AGREEMENT) (“THIS PRODUCT”), YOU ACKNOWLEDGE THAT YOU HAVE READ ALL THE TERMS AND CONDITIONS OF THIS GENERAL PRODUCT WARRANTY STATEMENT, THAT YOU UNDERSTAND THEM, AND THAT YOU AGREE TO BE B
INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND/OR NON-INFRINGEMENT.
set-up, tested, supported, maintained or repaired by any person who has not satisfactorily completed that technical training (a “qualified service technician”.) When Secure Care’s software, parts or products are sold separately from installation services, it is assumed that only a qualified service technician will conduct any installation, set-up, testing, support, maintenance or repair involving that software, part or products. G.
B. Warranty service is available by contacting Secure Care at 800-451-7917 and obtaining a Return Authorization Number. No Product may be returned to Secure Care without first obtaining a Return Authorization Number. When this Product is returned to Secure Care, please include the Return Authorization Number and a detailed written description of the problem.
4. Governing Law and Arbitration A.
SECTION 10 Compliance Statements This device complies with Part 15 of the FCC Rules: Operation is subject to the following conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. 3. ‘‘This equipment may only be operated indoors. Operation outdoors is in violation of 47 U.S.C. 301 and could subject the operator to serious legal penalties.
SECTION 11 DAILY TAG TESTING LOG Patient Last Name Patient First Name DAILY TAG TEST LOG DATE_____________________________ Tag ID # Tag Test Pass/Fail Tag Expiration Date NOTE: Test all Tags in use daily. Test all Tags prior to placing into use. Doc. No.: A20480691 Rev.
NOTES: Doc. No.: A20480691 Rev.
