User's Manual

Doc. No.: A20480691 Rev.: # ECO: # Date: 04/01/16
Do you own a Tester?
NO
Test Transmitter at an Exit
With door open and Transmitter
present, does the Exit alarm?
No
Yes
Please call
Secure Care
Products, LLC
Service
Department
1-800-451-
7917
Does the Transmitter test OK on the Tester?
Yes
No
Please call your
local Distributor
for parts and
service
Transmitter
Ok
Does a known working
Transmitter test OK on
the Tester?
Yes
No
Is Power LED on
Tester solid
green?
No
Have the
batteries been
changed
recently in your
Tester ?
Does another known working
Transmitter work at the same
Exit?
No
Yes
At another exit location
do the Transmitters
make the Exit alarm?
Yes
No
Yes
Yes
NO
Still not working
with Tester
Yes
Change batteries in
Tester and retest
Transmitter that is not
working
SECTION 6 TROUBLESHOOTING FLOWCHART