User's Manual

Doc. No.: A20440690 Rev.: ECO: 12027 Date: 8/17/16
8
Transmitter Policy
Secure Care Products

, LLC., provides its clients with ankle or wrist transmitters imprinted on the side with the
expiration date. See Transmitter Warranty and General Products Warranty Statement). All Transmitter sales are final
because they are date sensitive products
Secure Care Products requires facilities to test the transmitter for proper operation on a daily basis.
Secure Care Products does ask that the facility keep one extra transmitter on hand for emergencies, or in the event a new
resident should be admitted.
Operation and Maintenance
NOTE: The Secure Care System is not a Substitute for Careful Identification and
Monitoring by Professional Staff.
‘‘This equipment may only be operated indoors. Operation outdoors is in violation of 47 U.S.C. 301 and
could subject the operator to serious legal penalties.’’
Secure Care’s software, parts and products have been designed to augment a facility’s reasonable procedures for
protecting residents and patients. However, no system or combination of procedures and equipment can eliminate all
risk or assure complete security. Secure Care’s system is not intended as a substitute for the careful identification and
monitoring of residents and patients by a facility’s professional staff.
Transmitter Application and Replacement
The transmitter should be properly fitted to the residents’ ankle or wrist with regard to comfort (two fingertips should fit
between the band and the resident’s ankle or wrist). Transmitters should be applied exclusively on either the wrist or
ankle of facility residents/patients. Mixing wrist and ankle placement in the same facility is not recommended. Once
transmitter placement is determined the facility should always use the transmitter in that manner for best performance.
Secure Care does not condone the use of the transmitter if applied to any device or mode of transportation such as a
wheel chair or walker. Applying a transmitter in this manner can adversely affect performance. The transmitter is water-
tight and designed to remain on the resident for a specified number of months. Whirlpools, bathing, medical testing, etc.
and washing the transmitter with mild soap or mild disinfectant, should have no effect on the transmitter.
It is recommended that the date of application of the transmitter be entered in the nurse’s notes for each resident
wearing an ankle or wrist transmitter. In addition, the date of the ankle or wrist transmitter expiration should be noted
so the ankle or wrist transmitter is replaced at the proper time, ensuring the protection of the resident.
Hygiene and Skin Care
Proper care should be given to the skin area around the ankle or wrist transmitter. Lotion should be applied morning
and evening, more often when needed. For those few residents whose skin is extremely sensitive, it is suggested that a
light cotton sock or nylon hose type material be slipped over the skin and under the transmitter. Normal ankle or wrist
transmitter application calls for two fingertips of slack between the strap and the ankle or wrist.
In the likelihood the transmitter strap becomes soiled, discolored or torn, it may be easily replaced. Simply cut off the
old strap and slide a new strap through the slot in the bottom of the transmitter. Place the transmitter back on the
resident/patient according to the instruction above.
Renewals
Transmitters are marked with the expiration date on the transmitter case. It is the responsibility of the customer to
order the renewal transmitters required in order to avoid the risk of a resident wearing an expired transmitter. Allow a
manufacturing lead-time of approximately two weeks when ordering transmitters. All Transmitter sales are final because
they are date sensitive products.
All transmitters have a warranty expiration date. Secure Care Products must stress the importance of replacing expired
ankle or wrist transmitters immediately.
SECTION 2 POLICIES AND PROCEDURES