User's Manual

Doc. No.: A20440690 Rev.: ECO: 12027 Date: 8/17/16

The facility needs to perform daily testing of the transmitters, maintaining a list of residents and assigned transmitters. A

Transmitter Tester is available to purchase for this purpose.

Transmitter Warranty

The actual expiration date of the transmitter is the last day of the month marked on the transmitter. If within the

warranty period a transmitter is not performing to our specification, CALL our toll free number (1-800-451-7917), for

a TXRA (Transmitter Return Authorization) BEFORE returning any Transmitter.

A replacement transmitter will be sent at a prorated fee (based on the end of the original warranty of transmitter being

returned) along with a postage paid label marked with a Return Authorization number. Simply replace the suspect

transmitter with the new replacement and send the suspect transmitter back to Secure Care Products within 15 days.

Please include your facility name, address, TXRA Number and a description of the transmitter problem.

When the transmitter is returned to Secure Care Products., it is tested on a system similar to that in the facility to verify

that the transmitter is not working to our specifications.

 If the transmitter tests properly, and is in good working condition, the facility may be charged a

prorated amount up to the original due date, as well as freight charges incurred.

 If the transmitter is physically damaged the facility will be charged the full replacement transmitter

charge.

 If the suspect transmitter is not returned to us within the 15-day period, the facility will be charged the

prorated transmitter amount.

Ordering New or Replacement Transmitters or Straps

Transmitters and straps are purchased directly from Secure Care Products. Please call 1-800-451-7917 to order

transmitters. Transmitters and straps will typically be shipped within two weeks after receipt of your order. All

transmitter sales are final because they are date sensitive products.

RTLS NON-Cutband RTLS Transmitters

Part #

Description

Tester Part #

A20440902

13.56 MHZ RTLS TX UWB Channel 2

A07300920

A20440905

13.56 MHZ RTLS TX UWB Channel 5

A20440932

6.78 MHz RTLS XMTR Channel 2

A07390900

A20440935

6.78 MHz RTLS XMTR Channel 5

A20440952

40.68 MHZ RTLS TX Channel 2

A07300940

A20440955

40.68 MHZ RTLS TX Channel 5

A20440962

40.68 MHz RTLS 90 DEG TX Channel 2

A07300940

A20440965

40.68 MHz RTLS 90 DEG TX Channel 5