Smart Label Printers ® Series User Guide Models 410, 420, 430, 440, 450 For Windows ® 2000, Windows XP and Mac OS ® X v10.2 or later.
FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential application. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Important Safety Instructions The following symbols are used in this User Guide. WARNING. Warning statements are used to indicate actions that may result in risk of severe personal injury or loss of life. CAUTION. Caution statements are used to indicate actions that may result in damage to the printer or other property, or may result in risk of minor personal injury.
5 If any of the following conditions occur, turn off the printer and unplug the power cord from the power outlet: • The power cord is damaged or frayed. • Liquid has been spilled into the printer or the printer has been exposed to rain or water. • The printer does not recover from an error or the printer does not operate normally when the operating instructions are followed. • The printer exhibits a distinct change in performance, such as emitting a strange noise, odor or smoke.
About This Guide As you‘ll soon realize, the Smart Label Printer is easy to set up and use. Chances are, once you’ve read what you need to know in order to get going, you won’t have to use this guide except as a quick reminder or a reference. This guide will help you set up your SLP 410, 420, 430, 440 or 450, install the software, and use your SLP.
Contents Introduction 1 About Your Smart Label Printer 1 Software Features 1 Getting Started 2 What You Need 2 A Word About Labels 3 Caring for Labels 3 Installing the SLP 410, 420, 430, 440 or 450 4 Unpacking the SLP Installing the Software Connecting the SLP to a Power Outlet Connecting the SLP to your computer Setting up the Printer 4 5 5 6 7 Loading a Roll of Labels 7 Testing the Printer 9 Changing Labels and Printer Care 10 Overview 10 Caring for Your Printer 10 Off Line and
Introduction About Your Smart Label Printer The Smart Label Printer is the best way to instantly print one-at-a-time labels. Direct thermal printing technology does not use ink, toner or ribbon, just labels. The SLP produces fast, laser quality output on a variety of label sizes with the ability to print text, graphics, POSTNET codes and bar codes. With the wide variety of available SmartLabels, you can use your SLP to create labels for just about anything.
Getting Started What You Need In order to use your SLP and software, you need to have the following: PC Users: • Windows 2000 or Windows XP • IBM PC or compatible using 233MHz or higher Pentium-compatible CPU • Minimum 64MB RAM, 128MB recommended • 16MB hard disk space • RS232C serial port or USB port • CD-ROM or DVD drive Mac Users: • Mac OS X v10.
A Word About Labels For best results we recommend the use of Seiko Instruments SmartLabels. Other brands may not be engineered to provide optimum, trouble-free results with your SLP; they may not work with your printer or they may damage it and void your warranty. SmartLabels are available in a wide variety of sizes and colors to properly label almost anything. The SmartLabels have a sensor mark on the backing of each label that the SLP 410/420/ 430/440/450 uses for top of label alignment.
Installing the SLP 410, 420, 430, 440 or 450 Here, you’ll find out how to unpack and set up your new SLP. As part of the setup process, you’ll load a roll of standard address labels and run a quick test. Unpacking the SLP Carefully remove the printer and its components from the box. It’s a good idea to save the box and packing materials in case you need to store or ship the printer. Make sure you have all of the following items.
Installing the Software Installing the Smart Label Program for MacOS X 1 Insert the Smart Label CD. If the installer does not appear automatically, double-click the CD on your desktop or in the left pane of a new Finder window. 2 Double-click the file SIISmartLabelPrinter.mpkg. The installer will appear. Follow the on-screen instructions. 3 For Mac OS X 10.2: After installation is complete, open Print Center and select your SLP printer. Mac OS X 10.3 or 10.4 will automatically set up your printer.
Connecting the SLP to your computer Use the USB or serial cable provided with the SLP 410/420/430/440/450 to connect the SLP to your computer. CAUTION: Connecting or disconnecting the interface cable while the printer is turned on may damage the printer. Follow these steps: 1 Make sure that the SLP is turned off. If the status light is on, hold the power button until it turns off. 2 Connect the printer to your PC or Mac. • The SLP can be connected to either the Serial or USB port on your PC.
Setting up the Printer If the printer is not recogonized using the installation wizard, you will need to set up your printer manually. To do so, follow these steps: Prepare the roll of labels 1 Open the Smart Label printer software 2 Under the Label pull-down menu, select Printer Set-up 3 Select Add a printer 4 Select how your printer is connected and click Done. Loading a Roll of Labels Prepare the roll of labels 1 Remove the sticker from the beginning of the roll of labels.
3 Remove the spindle from the SLP and insert the label roll on the spindle. 4 Insert the labels and spindle into the SLP. If using an SLP 420, 430, 440 or 450, adjust the guides to fit the labels as shown below. SLP 410 Label guides SLP 420/430/440/450 5 Insert the free end of the label roll, label side down, into the slot on the back of the printer. Push the label stock into the slot until you feel a slight resistance. Continue pushing gently.
6 Close the label cover. Testing the Printer A quick test lets you know your printer is operating properly and that the labels are loaded correctly. Testing the SLP 410, 420 or 430 1 Press and hold the power button for 2 seconds to turn the printer off. 2 Press and hold the form feed button while you press and release the button. If the test is successful, the SLP 410/420/430 will print a test label. Testing the SLP 440 or 450 1 Press and hold the power button for 2 seconds to turn the printer off.
Changing Labels and Printer Care Overview The SLP 410/420/430/440/450 uses advanced thermal print technology to provide crisp, high-contrast printing. There are no ribbons or cartridges to replace. An important consideration... For best results we recommend the use of Seiko Instruments SmartLabels. Other brands may not be engineered to provide optimum, trouble-free results with your SLP; they may not work with your printer or they may damage it and void your warranty.
Off Line and On Line Mode Pressing and releasing the power button toggles the printer between off line and on line mode. An amber status light indicates that the printer is off line. There is no communication with the computer when the printer is off line. This feature is a handy way to stop printing so you don’t waste labels while you delete labels from the print queue. Changing a Label Roll This procedure describes how to remove and replace label rolls.
Adjusting the Position of Labels If you find the labels are advancing at an angle, it’s easy to realign them. Follow these steps: 1 Swivel the label cover open and remove the print engine cover by pulling forward on the edges at the top of the cover. 2 Release the pressure on the label stock by moving the platen release lever forward. Remove the print engine cover Release the platen lever 3 Realign the label stock so it is straight. 4 Return the platen release lever to the locked position.
Removing Stuck Labels If a label becomes stuck in your SLP, remove it as follows: 1 With a pair of scissors, cut the label stock between the label roll and the label slot at the back of the printer. 2 Swivel the label cover open and remove the print engine cover by pulling forward on the edges at the top of the cover. 3 Release the pressure on the label stock by moving the platen release lever forward. 4 Remove the stuck label.
Specifications Smart Label Printer 410/420/430/440/450 The SLP is a compact printing device ideally suited for label printing applications. There are no built-in fonts and any text must be converted to a bitmap image by a host computer or device for printing on the SLP. Developer information can be found on our website at www.siibusinessproducts.com Printer Technology Direct thermal Resolution Model 410/420/430 203 dpi (8 dots/mm) Model 440/450 300 dpi (11.81 dots/mm) Max.
Output Dimensions Model 410/420/440: DC6V 1.5A (2.0A max.) Model 430/450 DC12V, 3.0A (5.0A max.) 4.61 in. (W) x 6.34 in. (D) x 6.22 in. (H) 117mm (W) x 160.9mm (D) x 157.9mm (H) Weight All models Life Time Model 410/420: Approx. 2 million characters 1.14 lbs. (515 grams) (24 H x 12 W dots) Model 430: Approx. 5 million characters (24 H x 12 W dots) Model 440/450: Approx. 2.
Commonly Asked Questions and Answers Q Will my labels fade over time? A Labels are made of thermal paper. Heat applied to the paper causes a chemical reaction to generate black dots at the points where heat was applied. This technique avoids using messy inks and ribbons. Because the paper is heat-sensitive, it is possible for a label to darken if exposed to high heat or very bright light for an extended period of time.
Technical Support and Service Please refer to the “Troubleshooting” topic in on-line Help for information on how to determine if your SLP needs service and how to contact Seiko Instruments for Technical Support and repairs. You can contact Technical Support on our website under the Support section at: www.siibusinessproducts.com Ordering Labels and Parts Ordering Labels For best results we recommend the use of Seiko Instruments SmartLabels.