User manual

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d.
The LCD displays Message 01, the most recent received message.
Use Up/Down Arrow to view previous messages.
e. Press DELETE (Left) soft key and confirm to delete the current
message. Subsequent messages will be moved up in the Inbox.
f. After all 5 messages have been read, the envelope icon on top of the
LCD display would disappear. If there are any unread messages in the
text mailbox, the envelope icon would appear.
Line Selection
1. Press MENU – 7 – 9 while the phone is in standby to enter Line Select menu.
2. Use Up/Down arrow to switch between On and Off, default = Off.
3. If set to On, when pressing TALK or entering a phone number followed by
pressing TALK key, the handset LCD display will show “Select Line” followed
by available lines (1-4). Select from one of the available lines.
4. This feature is also supported when selecting a second line during call
conferencing.
Auto-Attendant (AA)
1. When enabled by the administrator, an automated attendant would greet a
telephone line incoming call.
2. The landline caller will be prompted by a greeting message to enter a two-
digit extension number (Handset ID) or press “0” for operator.
3. The greeting message (Main OGM, Out-Going Message) is user
programmable, up to 120 seconds in length, using an administrator handset.
4. The Handset ID that is designated as the operator is also user
programmable. Default = Handset 10.
5. AA will ask for another handset ID if the first entry is invalid (no registered
handset with that ID). If there is no entry after time out, AA will automatically
ring the operator handset.
6. If the destination handset does not answer (busy, power off, or out of range)
after handset paging time out, the AA prompts the caller for another
extension number or ask the caller to press # key to enter the voice mail and
record a voice message.
7. When the SR-436S base station is connected to wired PBX extension lines,
calls addressed/routed to the AA operator can be sent back to the operator
of the wired PBX system. From an administrator handset, up to 10
keys/digits are allowed to program a specific code in order to transfer the
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calls back to the wired PBX. This feature can only be enabled and pre-
programmed by an administrator handset (Handset ID 10 or 11). Consult
with the wired PBX manual for operation instructions and correct key
sequence for transfer calls to the operator from an extension.
Notes:
a. Intercom calls are not routed by Auto-Attendant.
b. Routing messages other than the Main OGM are not user
programmable.
c. The timeout is 5 seconds for entering extension number.
d. Call routing is at most 2 hops. That is, if both the 1
st
and the 2
nd
handsets do not answer, the call will be terminated. Call routed to the
operator is final and will be terminated if the operator does not answer
the calls.
AA Configuration by Administrator
1. Administrator can change the following AA settings:
a. Record/playback new main greeting message.
b. Set number of rings before AA picks up a call.
c. Turn on/off the AA line-by-line.
d. Set designated handset (ID 10-99) or group (ID 01-09) for AA disabled
line(s). Only the designated ID (handset or group) can use that
particular line for both incoming and outgoing calls. In other words, the
line is now dedicated to a particular handset.
e. Designate an operator, the handset which would answer un-routable
calls or when the caller chooses “Operator” when prompted.
2. Change AA Parameters:
a. From an administrator handset (Handset 10 or 11), press Menu (Right)
soft key.
b. Press number “9”, this will enter administration menu.
c. Press number “1”, handset enters AA setting menu.
i) Press “1” and follow instruction to record new greeting message.
ii) Press “2” to playback the current greeting message.
iii) Press “3” to set number of rings before the AA picks up a call. Use
Up/Down arrow to choose between 2 and 9 rings. Default=2.
iv) Press “4” to turn AA On/Off: This can be done separately for each
phone line by using Up/Down arrows to scroll through Line 1 to Line
4, and press “On” or “Off” soft key to urn AA On/Off. When AA is
turned off, users will be asked whether to dedicate a particular to
either a handset or a calling group. Then press Yes and enter the
ID (either handset ID or group ID) to execute line dedication.
Turning off the AA may be useful when:
• The line is not used by a group of people.
• External answering machine is to be attached to the line.