How to Guide

16
troubleshooting
If one or more functions on the bed base have stopped operating:
• Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding
obstructing the movement of the base.
• Check to ensure the LED light is illuminated on the control box. If there is no light, verify that the input and power
cords are properly connected.
• Unplug the base for 1 hour to reset the electronic components.
• Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded,
electrical surge protector is recommended).
• Remove and replace batteries in the remote control and re-pair the remote to the base (see page 11).
• If issue is not resolved by following the instructions above, locate serial number on warranty card, manual or back
of remote and call.
Ergomotion Customer Service: US 1-888-550-3746