Operation Manual, Troubleshooting

15
General Problems
THE ORIGINAL MISFEEDS (AUTOMATIC DOCUMENT
FEEDER)
Check Solution
Is too much paper loaded into the
document feeder tray?
n Make sure that the stack of paper in the tray is not higher than the indicator line.
Placing the original (page 5)
Is the original a long original? n When using the automatic document feeder to scan a long original, set the scan
size to [Long Size].
(Note that long originals cannot be copied using the copy function.)
Is the original on thin paper? n Use the document glass to scan the original.
If you need to use the automatic document feeder, use [Slow Scan Mode] in
[Others] to scan the original.
THE PAPER MISFEEDS
Check Solution
Is a torn piece of paper remaining in
the machine?
n Follow the instructions in the touch panel to remove all paper.
Is too much paper loaded in the tray? n Reload the paper. Load no more than the maximum number of sheets and do not
exceed the indicator line.
Placing the original (page 5)
Are multiple sheets feeding at once? n Fan the paper well before loading it.
Are you using paper that is not within
the specifications?
n Use SHARP-recommended paper.
Using paper that is for other models or special paper that is not supported may
result in misfeeds, creases, or smudges.
- "SUPPLIES" in Start Guide
For paper that is prohibited or not recommended, see User's Manual.
Are the bypass tray guides adjusted
to the width of the paper?
n Adjust the bypass tray guides to the width of the paper so that they slightly
contact the sides of the paper.
Placing the original (page 5)
Is the bypass tray extension guide
pulled out?
n When loading large-size paper, pull out the extension guide.
Placing the original (page 5)
Is the bypass feed roller dirty? n Clean the surface of the bypass feed roller.
Maintenance (page 8)
Is A5 (5-1/2" x 8-1/2") size paper
loaded?
n When loading A5 (5-1/2" x 8-1/2") size paper, place the paper in the horizontal
(A5R (5-1/2" x 8-1/2"R)) orientation.
Is the paper size specified? n If you are using a non-standard size, be sure to specify the paper size.
If the size of paper loaded into a tray was changed, be sure to check the paper size setting.
"Settings" → [System Settings] → [Common Settings] → [Paper Settings] →
[Paper Tray Settings] → [Tray Registration]
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