User Manual

51
Appendix
Sharp COM Redirection Software does not operate.
AN-LS1 cannot be found by a search.
\ Check the connection. (Refer to “When connecting AN-LS1 to a computer using network (LAN)-
connection” in Troubleshooting page 47.)
\ Check the network settings. (Refer to “Check the network settings for the computer and AN-LS1”
in the Troubleshooting page 48.)
\ In the case of Windows 2000/XP, is TCP/IP Filtering activated?
Invalidate the software or change the settings of the software so that the number of the Port setting
in the Search dialog can go though.
\ If a firewall is on the network system, there may be instances when a search cannot be carried out.
In this case, change the port number for search in the “Setting” dialog. (If AN-LS1 cannot still be
found, contact your network administrator.)
\ When AN-LS1 cannot be found even after trying the above solutions, specify the IP address directly.
(Page 35)
Addition cannot be made in “Add”.
\ There are no more COM ports available, no addition can be made. By taking step 5 of “Changing/
Removing the Software” (
page 44), select “Modify” and click “Next>”. A screen will be displayed
where you can add COM ports, so that necessary COM ports can be added.
The status stays “Busy”, does not become “Ready”.
\ A connection cannot be made if it is connected to other computers.
\ When auto logout was set to “disable” and the network connection was not disconnected with
normal procedures, the status may be displayed as “Busy” at the time of next connection. In this
case, turn off the power supply for AN-LS1 and turn the power supply on again, or connect via
Telnet to select “Disconnect All” from SETUP MENU and execute.
A connection cannot be made because you have forgotten your user name or your password.
\ Initialize the settings. (Page 24)
After the initialization, carry out setting again.
• To initialize the settings for AN-LS1 to the factory default settings, connect the plug for the AC
adapter to a wall outlet to supply the power while pressing the Initialize (INIT.) button using a
pointed tool.
Initialize (INIT.) button
Images cannot be transferred using Sharp Advanced Presentation Software.
\ When using this software via the Virtual COM port and/or the RS-232C (PROJECTOR) terminal,
the following functions cannot be used:
• Presentation Transfer
• Capture & Transfer
• Quick Transfer