FO-IS115N FACSIMILE OPERATION MANUAL
Datalight is a registered trademark of Datalight, Inc. FlashFXTM is a trademark of Datalight, Inc. Copyright 1993 - 2004 Datalight, Inc. All Rights Reserved. U.S. Patent Office 5.860.082/6.260.
WARRANTY Business Products Congratulations on Your Purchase! This Sharp product is warranted against faults in material and manufacture for the period as stated in the table below. In the event of any defect arising in the equipment during the warranty period, such repairs should only be carried out by the Dealer from which the unit was originally purchased or a Service Centre approved by Sharp to service this type of equipment.
FOR LOCATION ENQUIRIES WITHIN AUSTRALIA REGARDING YOUR LOCAL SHARP APPROVED SERVICE CENTRE VISIT OUR WEBSITE AT www.sharp.net.
Table of Contents Table of Contents Table of Contents 1 Introduction 4 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 A Look at the Operation Panel 10 1. Installation 14 Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Basic Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Installing the Toner Cartridge and Drum Cartridge . . . . . . . . . . . . .
Table of Contents 5. Security Functions (Administrator) 74 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Administrator Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 User Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Secure Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Authorised Transmission . . . . . . . . . . . . .
Table of Contents Replacing the Drum Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 12. Troubleshooting 156 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction Specifications Print specifications Toner cartridge yield* (continuous printing, 5% page coverage, A4 paper) Initial starter cartridge (included with machine): Approx. 1500 pages Replacement cartridge (FO-25DC): Approx. 3000 pages Drum cartridge yield* (continuous printing, 5% page coverage, A4 paper) Initial starter cartridge (included with machine): 20,000 pages (average) Replacement cartridge (FO-25DR): 20,000 pages (average) Paper tray capacity Approx.
Reception modes AUTO, MANUAL Scanning Resolution Horizontal: 8 lines/mm Vertical: Standard: 3.85 lines/mm Fine /Halftone: 7.7 lines/mm Super fine: 15.4 lines/mm Halftone (grayscale) 64 levels Contrast control Automatic/Dark selectable *Based on Sharp Standard Chart at standard resolution, excluding time for protocol signals (i.e., ITU-T phase C time only). Network and general specifications Automatic document feeder A4: 30 sheets max.
User authentication Yes File formats TIFF (G4), PDF (G4) Supported operating systems (printer driver) Windows® 2000, XP, Server 2003, Vista Display LCD display, 20 digits x 2 lines Power requirements 230-240 V, 50 Hz Power consumption Standby: 8.5 W when not connected to a network 9.0 W when connected to a network Maximum: 750 W Operating temperature 10 - 30°C Humidity 20 - 85% RH Dimensions (without attachments) Width: 426 mm Depth: 410 mm Height: 208 mm Weight (with attachments) Approx.
Important safety information For your safety, if any of your equipment is not operating properly or should any physical damage occur to the equipment where internal parts may become exposed, the equipment should be immediately disconnected from the phone line and then the power line and returned to a SHARP authorised Service Centre for inspection, repair, or disposal. Installing or modifying telephone lines should only be done by an ACMA licensed serviceman.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use a telephone to report a gas leak in the vicinity of the leak. The power outlet must be installed near the equipment and must be easily accessible. WARNING NOTICE: NO calls can be made to or from this fax machine during a mains power failure.
Trademark information • Microsoft, Windows and Internet Explorer are trademarks of Microsoft Corporation in the U.S.A. and other countries. • Acrobat and Adobe are trademarks of Adobe Systems Incorporated. • OpenLDAP is a registered trademark of the OpenLDAP Foundation. Copyright 1999 - 2003 The Open LDAP Foundation, Redwood City, California, U.S.A. All rights reserved. • This product includes software developed by Computing Services at Carnegie Mellon University (http://www.cmu.edu/computing/).
A Look at the Operation Panel A Look at the Operation Panel 1 2 SPEAKER HOLD 3 4 5 6 9 8 7 10 11 12 13 14 SPEED DIAL REDIAL GLOBAL ADDRESS FUNCTION RECEPTION RESOLUTION RELEASE INFO SYMBOL 15 16 17 18 19 20 21 22 23 Note: Affix the Rapid Key labels as shown above. 1 SPEAKER key Press to listen to the line and fax tones through the speaker when faxing (p. 60). Note: This is not a speakerphone. It cannot be used for speaking.
A Look at the Operation Panel 7 Display This displays messages and prompts to help you operate the machine. 8 GLOBAL ADDRESS key Press to search for a destination in a global address book on an LDAP server (p. 128). 9 LINE IN USE light This lights up when the machine is using the phone line to send or receive a fax. 10 SECURE key Press to set up and use the security functions of the machine (p. 74). 11 RECEPTION key Press to select the reception mode (AUTO or MANUAL) for receiving faxes.
A Look at the Operation Panel 20 RESOLUTION key When a document is in the feeder, press to adjust the scanning resolution for transmission (p. 58). 21 RELEASE key When a fax has been received to memory instead of being printed out because the Secure Fax function has been activated, press this key to enter the Secure code and print out the fax (p. 87). 22 START key Press after dialling to send a fax (p. 60).
6 7 A Look at the Operation Panel Letter keys 1 2 3 4 5 DEL B'CAST INFO DUPLEX 6 16 17 1 DEL key Press to delete the character marked by the cursor (the cursor can be moved by pressing or ). When the cursor is to the right of a line of text, press to backspace and clear characters. To delete all entered characters, hold down until all characters are cleared. 2 Caps Lock key Press to enter upper case letters. Press again to return to lower case letter entry.
Unpacking Checklist 1. Installation Unpacking Checklist Handset Document exit tray Rapid Key labels Handset cord Telephone line cord CD-ROM Adapter Setup Guide Document feeder tray Received document tray Paper tray Drum cartridge Toner cartridge Quick Reference Guide Warranty Sheet Points to keep in mind when setting up ♦ Do not place the machine in direct sunlight. ♦ Do not place the machine near heaters or air conditioners. ♦ Keep dust away from the machine.
Basic Setup Connecting the handset Attaching the trays Attach the paper tray. Attach the document feeder tray and the received document tray. Insert the trays at an angle and rotate back 15 1.
Basic Setup Attach the document exit tray. After inserting the tray, flip out the extension Connecting the power cord Plug the power cord into a 230-240 V, 50 Hz, earthed AC outlet.
♦ The power outlet must be installed near the equipment and must be easily accessible. ♦ The machine does not have a power on/off switch. The power is turned on and off by simply plugging in or unplugging the power cord. ♦ Whenever you unplug the power cord, wait at least 5 seconds before plugging it back in. ♦ If your area experiences a high incidence of lightning or power surges, it is recommended that you install surge protectors for the power and telephone lines.
Basic Setup Connecting the telephone line cord Insert one end of the line cord into the socket on the back of the machine marked TEL. LINE. Insert the other end into a wall telephone socket (use the provided adapter if needed). The machine is initially set for tone dialling. If you are on a pulse dial line, change the “DIAL MODE” setting (pp. 139 and 140).
Connecting the machine to your network To use the Scan to E-mail and Scan to Folder functions, and to use the machine as a printer, you must connect the machine to an Ethernet network. In addition, to use Scan to E-mail, the network must have an Internet connection. A typical setup is shown below. The machine is connected using an Ethernet cable (not included). Please purchase a 10Base-T/100Base-TX straight-through (regular) cable. Connect one end of the cable to the LAN port on the machine.
Installing the Toner Cartridge and Drum Cartridge Installing the Toner Cartridge and Drum Cartridge The laser printer in the machine uses a toner cartridge and a drum cartridge. ♦ The starter toner cartridge included with the machine can print approximately 1500 A4-size pages at 5% page coverage. ♦ When replacing the toner cartridge, use a SHARP FO-25DC toner cartridge. One cartridge can print about 3000 A4-size pages at 5% coverage.
2 Press the release (➊) and open the front cover (➋). 2 1 3 Open the side cover. 4 Remove the new drum cartridge from its packaging. 21 1.
Installing the Toner Cartridge and Drum Cartridge 5 Insert the drum cartridge into the print compartment, sliding it along the guides. Grasp this handle to push the cartridge in • Do not touch or allow other objects to contact the drum (the green cylinder). This may damage the drum. If fingerprints, dust, or other contaminants get on the drum, wipe it gently with a clean cloth. • Exposure to light for more than several minutes will damage the drum.
7 Grasp the cartridge handle and insert the toner cartridge into the print compartment, sliding it along the guides. • Make sure the cartridge “clicks” into place. • Do not touch the roller in the toner cartridge. Grasp this handle to insert the cartridge 8 Close the side cover (➊), the front cover (➋), and the top cover (➌). 3 • When closing the side cover, press on the dots to make sure the cover is completely closed. Otherwise, light may enter the print compartment and damage the drum.
Installing the Toner Cartridge and Drum Cartridge 10 Press 11 If you installed a new drum cartridge, reset the drum counter as explained below. START . Resetting the drum counter Each time you install a new drum cartridge, follow the steps below to reset the drum counter to zero. 1 Press 2 Press 3 Press and then INFO , then START until [LIFE] appears in the display. until [CLEAR DRUM COUNTER] appears. .
Loading Printing Paper You can load A4-size paper in the paper tray. Maximum number of sheets: Approx. 220 sheets (80 g/m2 A4-size paper at room temperature) Caution! Do not use the blank side of paper that has already been printed on. 1 Fan the paper, and then tap the edges against a flat surface to even the stack. 2 Pull the paper plate forward ➊. Squeeze the paper guide and adjust it to the width of the paper ➋. Insert the stack of paper into the tray, print side up ➌.
Entering Your Name and Fax Number Entering Your Name and Fax Number Enter your name and fax number. ♦ Your entered name and fax number will be printed automatically at the top of all fax pages you send. 1 Press 2 Press FUNCTION , then until [ENTRY MODE] appears in the display. . Display: [OWN NUMBER SET] 3 Press 4 Enter your fax number by pressing the number keys (max. 20 digits). . [ENTER FAX #] • To insert a space between digits, press • To clear a mistake, press DEL .
Setting the Date and Time Set the date and time as explained below. ♦ The date and time will be printed automatically at the top of all fax pages you send. The date and time also appear in the display. FUNCTION 1 Press 2 Press , then 3 Press . , then until [ENTRY MODE] appears. until [DATE & TIME SET] appears. • The currently set date appears (example): [DATE 08-10-2008] 4 Enter a two-digit number for the day (“01” to “31”).
Setting the Date and Time 7 Enter a two-digit number for the hour (“00” to “23”) and a two-digit number for the minute (“00” to “59”). Example: 9:25 [05-JAN SAT 09:25] 28 8 Press to start the clock. [ANTI JUNK #] 9 Press START STOP to exit.
Setting the Reception Mode The machine has two modes for receiving incoming faxes: AUTO mode: Select this mode when you only want to receive faxes on the line connected to the machine. The machine will automatically answer all calls on 2 rings and begin fax reception. MANUAL mode: Select this mode when you want to receive both phone calls and faxes on the line connected to the fax machine. All calls, including faxes, must be answered by picking up the fax machine's handset.
Volume Adjustment Ringer 1 Press (Make sure or SPEAKER to select HIGH, MIDDLE, LOW or OFF. has not been pressed, the handset is not lifted, and a document is not loaded in the feeder.) • The ringer will ring once at the selected level. 2 30 If you selected “OFF OK ?” to turn off the ringer, press START .
Setting up Network Scanning 2. Network Scanning Introduction The network scanning feature lets you scan a document and directly send the image file to an e-mail recipient (Scan to E-mail), or to a folder on a computer on your network (Scan to Folder). ♦ The scanned file can be in TIFF or PDF format. ♦ Scan to E-mail saves you the trouble of scanning a document into a computer and sending the scanned file using an e-mail program.
Setting up Network Scanning Checking your IP address and the connection To check the machine’s IP address and verify that the machine is able to communicate on the network, follow these steps. 1 Press 2 Press , then INFO until [NETWORK INFORMATION] appears. . • If the machine has automatically received an IP address and is able to communicate, [IP ADDRESS/DHCP: ON] will appear on the top line of the display, followed by the IP address on the bottom line. To show the machine’s host name, press .
Setting up Network Scanning If the machine is unable to communicate... straight-through (not crossover) cable for 10Base-T/100Base-TX? ♦ There may be a problem in the router or other device to which the machine is connected. Try removing and then restoring the power to the router (see the manual for the router). ♦ If [IP ADDRESS/DHCP: FAIL] appears, remove and then reinsert the Ethernet cable plug, and then check the IP address again.
Setting up Network Scanning E-mail settings Before the Scan to E-mail function can be used, you must configure the e-mail settings. The e-mail settings specify your outgoing (SMTP) mail server, as well as your sender name, sender address, and other information that appears in the email to which scanned image files are attached. ♦ The e-mail settings are configured in the machine’s Web page. The machine’s Web page can be accessed from any computer on the same network as the machine.
Setting up Network Scanning 2. Network Scanning To open the Web page, enter the IP address or host name of the machine in your browser’s address bar. Click E-mail Setup to open the e-mail settings. Configuring the e-mail settings in the Web page Select E-mail Setup in the menu frame of the Web page to open the E-mail Setup screen. Under SMTP Setup, enter the host name or IP address of your SMTP server in SMTP Server.
Setting up Network Scanning For the Port Number, “25” is normally entered. Under Authentication Option, select No Authentication if your SMTP server does not require authentication. If your SMTP server requires SMTP authentication, select SMTP Authentication and enter your User Name and Password. If your mail service requires POP before SMTP authentication, select POP before SMTP and enter the host name or IP address of your POP server in POP Server. Enter the Port Number, your User Name, and Password.
Setting up Network Scanning The machine’s operation panel can also be used to configure several of the email settings. The settings that can be configured on the machine’s operation panel are shown in the table on the next page. Follow the steps below to display the email settings, and then configure each setting as explained in the table. 1 Press 2 Press FUNCTION , then , then until [E-MAIL SETTING] appears. repeatedly until the setting that you wish to configure appears. 3 Press .
Setting up Network Scanning E-mail settings on the machine’s operation panel The e-mail settings that can be configured on the machine’s operation panel are shown below. Enter the required information for each setting as explained in the table (this is done in step 4 of the procedure on the previous page). ♦ The sender address is required (if not entered in the Web page). The other settings are optional. ♦ Use the letter keys to enter text. For information on using the letter keys, see page 13.
Storing E-mail Addresses You can store e-mail addresses in Rapid Keys and Speed Dial numbers. ♦ An e-mail address stored in a Rapid Key is selected by simply pressing that key. A total of 36 Rapid Keys are available. (Note: Attach the Rapid Key labels as shown on page 10.) ♦ An e-mail address stored in a Speed Dial number is selected by pressing SPEED DIAL and entering the 3-digit Speed Dial number. A total of 114 Speed Dial numbers are available.
Storing E-mail Addresses To store a new e-mail address, click E-mail under Destination Management in the menu frame. The screen below will appear. Enter the name of the destination in Destination Name and select the Rapid Key or Speed Dial number that you wish to use from the list. Type in the Email Address of the destination and select the File Format of the scanned image. (The file format selected here is a default format that will be used if a file format is not specified at the time of transmission.
Storing E-mail Addresses Using the operation panel to store e-mail addresses FUNCTION 1 Press 2 To store a number in a Rapid Key, press the desired Rapid Key. then 2. Network Scanning Follow the steps below to store an e-mail address using the machine’s operation panel. . SPEED DIAL To store a number in a Speed Dial number, press and enter the desired Speed Dial number (the number must be 3 digits: enter “001” for Speed Dial 1, “010” for Speed Dial 10, etc.). Display: [SELECT DEST.
Storing E-mail Addresses 8 Select the default file format that will be used for scanned images if the user does not specify a format at the time of transmission. Press to select TIFF, or 9 to select PDF. If you selected a Rapid Key or Speed Dial number in Step 2, the display will briefly show [STORED], and then [NEW NUMBER]. Go to Step 10. If you did not select a Rapid Key or Speed Dial number in Step 2, the display will show the next available Rapid Key or Speed Dial number.
Storing E-mail Addresses • Search: Press until the destination appears in the display . 2. Network Scanning and press or Display: [1=EDIT, 2=CLEAR] 3 Press for “EDIT” or • If you pressed 4 for “CLEAR”. for “CLEAR”, press START and go to Step 9. If you selected “EDIT”, make the desired changes to the e-mail address. • Press or to move the cursor to the character(s) you wish to change, and then press the appropriate letter or number key. The new character will replace the old character.
Scan to E-mail Transmission Scan to E-mail Transmission Follow the steps below to send a scanned document or image to an e-mail recipient. ♦ The document will be sent as a file attachment to an e-mail message. ♦ You can specify the recipient by directly entering an e-mail address, or by selecting an address that has been stored as explained in the previous section. 1 Adjust the document guides to the width of your document. 2 Insert the document face down in the document feeder.
Scan to E-mail Transmission Enter the destination e-mail address using one of the following methods: • Press SCAN TO E-MAIL , and enter the address with the letter and number keys (p. 13). When finished, press START . • If the address has been stored in a Rapid Key, press the Rapid Key. • If the address has been stored in a Speed Dial number, press SPEED DIAL and enter the Speed Dial number.
Scan to E-mail Transmission • FILE FORMAT: Select the format of the scanned image file. Press for TIFF or for PDF. (Make sure the recipient has an image viewer that can show images in the selected format.) • FILE NAME: To use an automatically generated file name for the scanned file, press (AUTO). To assign a custom name, press (CUSTOM), enter the desired name with the letter keys (max. 40 characters), and press START 6 .
Scan to E-mail Transmission If transmission is not successful because the machine is unable to connect to your mail server, one of the following error messages will appear. [CONNECTION ERROR] This appears when communication does not take place correctly on your local network, usually due to a problem with the cable connections. Make sure that the cable ends are securely inserted in the LAN ports. Make sure that the correct cable is being used and that the cable is good.
Network Settings Network Settings If your network requires that you assign a static (permanent) IP address to the machine, follow the steps below to disable DHCP (automatic IP address assigment) and configure the network settings. ♦ Consult your network administrator for the information that must be entered.
Network Settings • If you make a mistake, press to move the cursor to the mistake and 6 When finished entering the number, press 7 The next setting will appear in the display. Repeat Steps 4 through 6 to configure the next setting, or press STOP START 2. Network Scanning enter the correct number. . to exit. Initialising the network settings If you need to return the network settings to their initial state, follow the steps below.
Scan to Folder / FTP Scan to Folder / FTP You can also scan and send a document directly to a folder on a computer on your network, or to an FTP server. To use this feature, you must first store the destination in a Rapid Key or Speed Dial number. Follow the appropriate procedure below to store a Scan to Folder destination or FTP destination. ♦ Scan to Folder and FTP destinations can only be stored using the machine’s Web page.
Scan to Folder / FTP 2. Network Scanning Type in the Folder Path (the name or IP address of the computer on which the folder is located, followed by the path to the folder). For example, to specify the “NetworkScanDocs” folder in the “Product Planning” folder on “ComputerA”, type in the following: \\ComputerA\Product Planning\NetworkScanDocs Note: The folder must be set as a folder that is shared on the network in the folder properties. Enter the User Name and Password required to access the computer.
Scan to Folder / FTP Enter a name for the destination in Destination Name and select the Rapid Key or Speed Dial number that you wish to use from the list. Type in the Hostname or IP Address of the FTP server and the Directory where the file will be stored on the FTP server. Make sure Anonymous is selected if you will connect to the FTP server as an anonymous user; otherwise, deselect Anonymous and enter the User Name and Password required to access the server. Select the File Format of the scanned image.
Scan to Folder / FTP 2 Select the destination using one of the following methods: • If the destination has been stored in a Speed Dial number, press 2. Network Scanning • If the destination has been stored in a Rapid Key, press the Rapid Key. SPEED DIAL and enter the Speed Dial number. • To search for the destination, press SCAN TO FOLDER until the name or address appears, and press 3 START , press or . If you need to specify either of the file options, press and go to Step 4 below.
Scan to Folder / FTP Error messages If transmission is not successful because the machine is unable to connect to the specified network folder or FTP server, one of the following error messages may appear. For additional error messages that may appear, see page 47. [SERVER ERROR] / [CHECK ACCOUNT INFO.] This appears when a Scan to Folder transmission is not successful because the user name or password stored in the destination information is not correct.
Transmittable Documents 3. Sending Faxes Transmittable Documents Minimum document size and weight Minimum size Minimum weight 70 mm 52 g/m² 3. Sending Faxes 140 mm Maximum document size and weight The maximum size and weight of documents that you can load in the document feeder depend on how many sheets you load.
Loading the Document Other restrictions ♦ The scanner cannot recognise yellow, greenish yellow, or light blue ink. ♦ Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder. ♦ All clips, staples, and pins must be removed from documents before loading in the feeder. If these are not removed, they may damage the machine.
Loading the Document 2 Insert the document face down in the document feeder. The top edge of the document should enter the feeder first. • SEND READY will appear in the 3. Sending Faxes display. Note: When inserting a large number of pages in the feeder, slant the front end of the stack so that the bottom pages enter first. 3 Adjust the resolution and/or contrast settings as explained on page 58, then dial the receiving machine as explained on page 60.
Adjusting the Resolution and Contrast Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. ♦ The default resolution setting for faxing is STANDARD. The default contrast setting is AUTO. ♦ Adjust the settings each time you do not want to use the default settings. Note: The resolution and contrast settings are only effective for sending a document. They are not effective for receiving a document.
Adjusting the Resolution and Contrast 1 Load the document(s). • The resolution/contrast cannot be adjusted unless the document is loaded. RESOLUTION 3. Sending Faxes 2 Press one or more times until the desired resolution and contrast settings appear in the display. • The first time you move through the list of resolution settings, the contrast setting AUTO will appear next to each resolution setting. The second time you move through the list, the contrast setting DARK will appear.
Sending a Fax by Normal (Manual) Dialling Sending a Fax by Normal (Manual) Dialling With Normal Dialling, you pick up the handset (or press SPEAKER ) and dial by pressing the number keys. ♦ If a person answers, you can talk with them through the handset before sending the fax. (If you pressed SPEAKER , you must pick up the handset to talk.) ♦ Normal Dialling allows you to listen to the line and make sure the other fax machine is responding. 1 Load the document(s).
Sending a Fax by Normal (Manual) Dialling 5 When you hear the fax tone, press START . Replace the handset. • If the transmission is completed successfully, the machine will beep once. • If an error occurs, the machine will beep three times and print a Transaction 3. Sending Faxes Report to inform you of the problem (see page 145).
Sending a Fax by Normal (Manual) Dialling 6 Follow Steps 2 to 5 of the Normal Dialling procedure to send the fax. • To cancel a batch number entry, remove the document from the feeder or press STOP . • If the number of pages actually transmitted is not the same as the batch number entered, an alarm will sound and [PAGE COUNT ERROR] will appear in the display. “PAGE E.” will also appear in the NOTE column of the Transaction Report if printed.
Sending a Fax by Automatic Dialling Sending a Fax by Automatic Dialling You can store your most frequently dialled fax and phone numbers in Rapid Keys and Speed Dial numbers. ♦ A number stored in a Rapid Key is dialled by simply pressing the Rapid Key. ♦ A number stored in a Speed Dial number is dialled by pressing 3-digit Speed Dial number, and then numbers are available. START SPEED DIAL , the .
Sending a Fax by Automatic Dialling 3 Press to select “FAX”. Display: [FAX # MODE] 4 Enter the fax or phone number by pressing the number keys (maximum of 32 digits). (Note: A space cannot be entered.) • To clear a mistake, press DEL . • If a pause is required between any of the digits to access a special service REDIAL or an outside line, press . The pause appears as a hyphen (two seconds per pause). Several pauses can be entered in a row. 5 Press 6 Enter the name of the destination (max.
Sending a Fax by Automatic Dialling Editing and clearing auto-dial numbers To make changes to a previously stored auto-dial number, or clear a number, follow these steps: Press 2 Select the number that you wish to edit or delete using one of the methods below: then . 3. Sending Faxes FUNCTION 1 • Rapid Key: If the number is stored in a Rapid Key, press the Rapid Key.
Sending a Fax by Automatic Dialling 6 Make the desired changes to the name. • Press or to move the cursor to the letter or letters you wish to change, and then press the appropriate letter key. The new letter will replace the old letter. You can also press letters. DEL to backspace and clear • If you do not wish to change the name, go directly to Step 7. 66 7 Press 8 Return to Step 2 to edit or clear another number, or press START . STOP to exit.
Sending a Fax by Automatic Dialling Using an auto-dial number to send a fax 1 Load the document(s). • If desired, press RESOLUTION 2 3. Sending Faxes to set the resolution and/or contrast. Select the fax number using one of the methods below: • Rapid Key Dialling: If the number is stored in a Rapid Key, press the Rapid Key.
Sending a Fax by Automatic Dialling Making a voice call with an auto-dial number Rapid Key Dialling: Lift the handset and press the Rapid Key. SPEED DIAL Speed Dialling: Lift the handset, press , and enter the Speed Dial number with the number keys (the number must be 3 digits: enter “001” for Speed Dial 1, “010” for Speed Dial 10, etc.). Search Dialling: Press or until the name or number of the other party appears, and lift the handset.
Sending a Fax by Automatic Dialling Using the REDIAL key REDIAL will be automatically activated. To fax a document, press the fax tone after the other machine answers. START . The speaker when you hear Automatic redialling If you use auto dialling (including Direct Keypad Dialling) to send a fax and the line is busy, the machine will automatically make two redial attempts at intervals of five minutes. During this time, [RECALLING] will appear in the display, followed by the attempt number.
Sending a Fax by Automatic Dialling Checking and cancelling stored fax jobs If you use automatic dialling (including Direct Keypad Dialling) to send a fax while the machine is busy with another job, the fax job will be stored in the machine’s memory and performed after all previously stored jobs are finished. To check what fax jobs are waiting in memory to be performed, or to cancel a job, follow the steps below. ♦ Timer transmission jobs can also be checked and canceled using this procedure.
4. Receiving Faxes Using AUTO Mode Using AUTO Mode To select AUTO mode, press RECEPTION until [AUTO] appears in the display. In AUTO mode, the machine automatically answers all calls on 2 rings and receives incoming faxes. ♦ If you pick up the handset before the machine answers, you can talk to the other party and receive a fax as explained in Using MANUAL Mode below. The machine automatically reduces received faxes as needed to fit the paper.
Using MANUAL Mode Using MANUAL Mode To select MANUAL mode, press RECEPTION until [MANU] appears in the display. In MANUAL mode, you must answer all calls (even faxes) by picking up the machine’s handset. Answering on the machine’s handset Important: If a document is loaded in the machine’s feeder, remove it before performing the steps below. 1 When the machine rings, pick up the handset. 2 If you hear a soft fax tone, wait until the display shows [RECEIVING] and then replace the handset.
Reception to Memory Putting a call on hold HOLD To put the other party on hold during a phone call, press . When this is done, they cannot hear you. You can put the handset back in the cradle without breaking the connection. When you are ready to speak with the other party again, pick up the handset. If you did not put the handset back in the cradle, press HOLD again to resume conversation.
Introduction 5. Security Functions (Administrator) Introduction The security functions help you control the use of the machine and ensure that sensitive documents are kept confidential. The security functions are described below. Any combination of these functions can be used. Note: Only the administrator of the machine can set up and activate the security functions. To access the functions, the administrator code must be entered. To set the administrator code, see page 75.
Administrator Code Administrator Code The security functions can only be set up and changed by the administrator of the machine. To access the security functions, the administrator must enter the administrator code. The administrator code has been set to “00000000” at the factory. It is strongly recommended that the administrator of the machine change the administrator code to a code that only he or she knows. To change the administrator code, follow the steps below.
Administrator Code Password protection for the Web page To require that users enter a password in order to access the machine’s Web page, open the Web page (see page 34) and click Passwords in the menu frame. The Password Setup screen will appear. Enter a password for regular users under User Password, and enter an administrator password under Admin Password. ♦ The default administrator password is “Sharp”.
User Authentication User Authentication This function restricts use of the machine to authenticated users. When the function is activated, all users must log in by entering a login name and password, or a user number, in order to use the machine. To set up this function, the administrator must: 1. Select the login method. You can select login by login name and password, or login by user number. 2.
User Authentication Setting up user authentication in the Web page Open the machine’s Web page as explained on page 34. Click User Control under Device Setup in the menu frame. The screen below will appear. Under Default Settings, set User Authentication to Enable. Select Authenticate a user by Login Name and Password or Authenticate a user by User Number only. To add a new user, click Add.
User Authentication Enter the user information as appropriate. 5. Security Functions ♦ The E-mail Address is required if the user will be using the Authorized Transmission function (page 91). If the authentication method is Login Name and Password and you will be using an LDAP server for authentication, select Network Authentication. Otherwise select Login locally.
User Authentication Using the operation panel to select the login method To use the machine’s operation panel to specify whether users must log in by entering a user number, or by entering a login name and password, follow the steps below. ♦ The login method cannot be changed if users have been stored for the currently selected method. To change the login method, first delete all users and then change the method. 1 Press , then SECURE until [USER CONTROL] appears.
User Authentication Using the operation panel to store users Follow the steps below to store users using the machine’s operation panel. ♦ When the operation panel is used to store a user, the operations that the user is permitted to use are fixed at copying, faxing, and scanning. If you wish to permit the user to configure the FUNCTION key settings, store or edit the user using the Web page. 1 Press SECURE , then until [USER CONTROL] appears.
User Authentication 7 Press 8 Return to Step 4 to store another user, or press START . STOP to exit. Using the operation panel to edit and delete users Follow the steps below to edit or delete a previously stored user. 1 Press SECURE , then until [USER CONTROL] appears. • If the display shows [ENTER PASSWORD] after you press , enter the administrator code and press SECURE 2 Press , then 3 Press . 4 Press or and press Press until the user that you wish to edit or delete appears, .
User Authentication 6 If you selected “EDIT”, make the desired changes to the name of the user. • Press or to move the cursor to the letter or letters you wish to change, and then press the appropriate letter key. The new letter will replace the old letter. You can also press letters. DEL to backspace and clear • If you do not wish to change the name, go directly to Step 7. 7 Press 8 If the authentication method is user number, make the desired changes to the user number. START .
User Authentication Using the operation panel to activate the user authentication function Follow the steps below to activate the user authentication function at the operation panel. 1 Press , then SECURE until [USER CONTROL] appears. • If the display shows [ENTER PASSWORD] after you press SECURE 2 Press , enter the administrator code and press START . . Display: [USER AUTHENTICATION] 84 3 Press (ON) to activate user authentication, or deactivate user authentication.
User Authentication Procedure for login by user number To log in and use the machine when the authentication method is user number, follow the steps below. 1 Press any key on the operation panel of the machine. Display: [ENTER YOUR USER NO.] 2 Enter your user number with the number keys. 3 Press START . • The display will briefly show [LOGGED IN]. You can now use the machine. 4 When you have finished using the machine, press to log out.
User Authentication 2 If you are logging in locally to the machine, press or until your login name appears in the display, or enter your login name with the letter keys. If you are logging in to an LDAP server, enter your login name with the letter keys (if the authentication type is “SIMPLE”, enter your “Display name”; if the authentication type is “DIGEST MD5”, enter your “User logon name”) (see pages 126 and 127) . 3 Press . Display: [ENTER YOUR PASSWORD] 4 Enter your password.
Secure Fax Secure Fax To prevent others from viewing or taking your received faxes, use the Secure Fax function. When this function is activated, received faxes are held in memory without being printed. To print the faxes, a preset Secure code must be entered. Setting the Secure code The Secure code is used to print received faxes. Follow the steps below to set the Secure code. ♦ The Secure code can be any number from 5 to 8 digits in length.
Secure Fax Activating Secure Fax Follow the steps below to activate Secure Fax. ♦ Secure Fax cannot be activated unless a Secure code has been set. 1 Press , make sure that [SECURE FAX] appears, and SECURE press . Display: [SECURE FAX] / [1 = ON, 2 = OFF] • If the display shows [ENTER PASSWORD] after you press SECURE 2 Press 3 Press , enter the administrator code and press START . to select “ON”. STOP to exit.
Secure Fax Deactivating Secure Fax To deactivate Secure Fax, follow the steps below. ♦ Secure Fax cannot be deactivated while received faxes are held in memory. (while [RECEIVED SECURE FAX] ) appears in the display). First print the received faxes and then deactivate Secure Fax. 1 Press , make sure that [SECURE FAX] appears, and SECURE press .
Secure Fax Clearing the Secure code To clear the Secure code, follow the steps below. ♦ Secure Fax must be deactivated (see page 89) before you can clear the Secure code. 1 Press , make sure that [SECURE FAX] appears, and SECURE press . • If the display shows [ENTER PASSWORD] after you press SECURE , enter the administrator code and press START . 2 Press until [SECURE CODE] / [1 = SET, 2 = CLEAR] appears. 3 Press to select “CLEAR”. 4 Enter the Secure code. 5 Press START .
Authorised Transmission Authorised Transmission The Authorised Transmission function requires that a supervisor approve faxes and Scan to E-mail transmissions before transmission can take place. Each time a user performs a fax or Scan to E-mail transmission, the machine automatically sends an e-mail notification (with the scanned image as an attachment) to a specified supervisor.
Authorised Transmission E-mail account settings in the Web page Open the machine’s Web page as explained on page 34. Click E-mail Setup in the menu frame and enter the host name or IP address of your SMTP server. A sender address must also be entered. (These settings are the same as for Scan to E-mail transmission; page 35). Next, click POP under Network Settings in the menu frame. The following screen will appear.
Authorised Transmission Using the Web page to configure Authorised Transmission settings 5. Security Functions To open the Authorised Transmission settings, click Authorized Transmission in the menu frame. The following screen will appear. Set Authorized Transmission to Enable and select the type of operation that you wish to be Authorised in Operation to be authorized.
Authorised Transmission At the bottom of the screen, enter the e-mail addresses of supervisors that are Authorised to check transmissions (up to three e-mail addresses can be entered; the user will select one of the supervisors at the time of transmission). When finished, click submit. Using the operation panel to store supervisors To store the name and e-mail address of the person who will check the transmission using the operation panel, follow the steps below. Up to three supervisors can be stored.
Authorised Transmission 8 Press 9 Return to Step 4 to store another supervisor, or press START . STOP to exit. Using the operation panel to edit and delete supervisors Follow the steps below if you need to edit the information stored for a supervisor or delete a supervisor. 1 Press SECURE , then until [AUTH. TRANSMISSION] appears. • If the display shows [ENTER PASSWORD] after you press 2 Press , then 3 Press .
Authorised Transmission 6 If you selected “EDIT”, make the desired changes to the e-mail address of the supervisor. • Press or to move the cursor to the letter or letters you wish to change, and then press the appropriate letter key. The new letter will replace the old letter. You can also press letters. DEL to backspace and clear • If you do not wish to change the e-mail address, go directly to Step 7. 7 Press 8 Make the desired changes to the name of the supervisor. START .
Authorised Transmission Using the operation panel to activate Authorised Transmission Follow the steps below to activate (or deactivate) the Authorised Transmission function using the operation panel. ♦ At least one supervisor must be stored before Authorised Transmission can be activated. 1 Press , then SECURE until [AUTH. TRANSMISSION] appears. • If the display shows [ENTER PASSWORD] after you press SECURE 2 Press , enter the administrator code and press START . . 3 Press function.
Authorised Transmission Using Authorised Transmission Follow the steps below to perform a fax or Scan to E-mail transmission when Authorised Transmission is enabled. ♦ If a timer transmission is not approved by the supervisor until after the set transmission time, transmission will begin as soon as approval is received. 1 Touch any key on the operation panel of the machine and log in. 2 Load the document in the feeder and perform all steps of the transmission.
Call Restriction Call Restriction To ensure that a fax or e-mail message is not accidentally sent to the wrong destination because of a mistake made while dialing the fax number or entering the e-mail address, the Call Restriction function 1) only allows a destination that has been stored in a Rapid Key or Speed Dial number to be used for transmission (direct entry of full fax numbers and email addresses is not allowed) and, 2) checks whether or not the Rapid Key or Speed Dial number specified by the user
Call Restriction 2 Press , then until [SET PERMITTED #] / [1=NEW, 2= SEARCH] appears. 3 Press 4 Press (SEARCH). or until the desired destination appears (only destinations that have not yet been permitted will appear). • To check the fax number or e-mail address of a name that appears, press . 5 Press 6 Press START . (YES) to permit the destination to be used. (To cancel, press 7 100 (NO).) Return to step 4 to permit another destination, or press STOP to exit.
Call Restriction Activating Call Restriction Follow the steps below to activate Call Restriction. ♦ To activate Call Restriction, at least one stored destination must be permitted to be used. 1 Press , then SECURE until [CALL RESTRICTION] appears. • If the display shows [ENTER PASSWORD] after you press SECURE 2 Press , enter the administrator code and press START . . Display: [ACT. CALL RESTRICT] Press (ON) to activate Call Restriction, or Call Restriction.
Call Restriction Storing/editing destinations with a permission setting The following procedure can be used to specify the permission setting at the same time as you store a new fax number or e-mail address. This saves you the trouble of first storing the destination using the regular procedure and then using the permission procedure to permit the destination to be used. In addition, you can use this procedure to cancel the permision setting of a previously stored destination.
Send Hold Function (Fax Only) Send Hold Function (Fax Only) To ensure that a fax is not accidentally sent to the wrong fax number when you use automatic dialing, this function displays the fax number (or the name stored for the fax number) that you entered and prompts you to confirm that it is correct. After you check the number, press transmission. START to begin dialing and ♦ Send Hold will not operate if the handset is lifted or SPEAKER is pressed before dialing.
Send Hold Function (Fax Only) Sending a fax when the Send Hold function is activated 1 Load the document(s). • If desired, press 2 RESOLUTION to set the resolution and/or contrast. Enter the fax number using one of the methods below: • Press a Rapid Key. • Press SPEED DIAL , enter a 3-digit Speed Dial number, and press • Enter the full fax number with the number keys and press • Press or . START . Check the name or number that appears in the display.
6. Printing Installing the Printer Driver Installing the Printer Driver The machine can be used as a network printer. ♦ To use the machine as a network printer, it must be connected to your network as explained on page 19, and it must be assigned an IP address as explained on page 31. The printer driver must be installed on each computer that will use the machine as a printer. Follow the steps below to install the printer driver.
Installing the Printer Driver Removing the printer driver To remove the installed printer driver, simply delete the icon of the printer from the printers window (right-click the printer icon and select Delete). If printer drivers are installed for multiple FO-IS115N machines, all printer drivers can be removed at once using the CD-ROM that accompanied the machine.
Printing a Document From an Application Printing a Document From an Application 1 When you are ready to print a document from an application on your computer, select “Print” from the File menu. • The Print dialog box appears. 2 Make sure that “SHARP FO-IS115N” is selected as the printer. 3 If you need to select the paper size or adjust any of the other print settings, click Properties, Setup, or Printer in the Print dialog box (the name of the button varies depending on the application).
Selecting Print Settings Selecting Print Settings The print settings are selected in the Printing Preferences. ♦ To make temporary changes to the print settings, open the Printing Preferences from an application as explained in Step 2 on page 107. The settings will remain in effect only while the application is running.
Selecting Print Settings 6. Printing Page Layout tab N-up: This is used to print multiple reduced-size images on one sheet of paper. Click the setting and select the desired number of images. Print Quality: This determines the clarity of the printed image. Click the setting and select the desired quality (a higher setting produces a clearer image). Watermark: This is used to print a watermark (a faint background image) on each sheet of output. Click the setting and select the desired watermark.
Selecting Print Settings Paper tab Paper Size: Click the setting and select A4, Letter, or Legal for the paper size. (Make sure that the selected size of paper is loaded in the paper tray.) Orientation: Select Portrait or Landscape to match the orientation of your document. Fit to Paper: Select this and then select a paper size to enlarge or reduce the printed image to the selected paper size. To save your settings and close the window, click OK.
Selecting Print Settings 6. Printing Advanced tab Copy Count: To change the number of copies printed of each page of your document, click this setting and enter the desired number. Advanced Printing Features: Normally this is set to Enabled to allow you to use the advanced printing features. Halftoning: This is normally set to Auto Select to let the printer select the best halftone setting. To save your settings and close the window, click OK.
7. Making Copies The machine can be used as a convenience copier. Follow the steps below to make copies. Sorting copies The machine is initially set to not sort copies. If you wish to have copies sorted as shown below, change the “SORT COPY” setting to YES (pp. 139 and 142). A B C Not sorted (MULTI COPY) Sorted (SORT COPY) A B C A B Originals C A A B B C C Example: Two copies each of three originals 1 Load the document(s). (Maximum of 30 A4 sheets.
If [MEMORY FULL] appears... If you place many originals in the feeder, the memory may become full before all pages can be scanned (the display will show [MEMORY FULL]). If this happens, only the pages that were scanned will be copied and the remaining pages will automatically feed out. Repeat the copy procedure for the remaining pages, including the page that was being scanned when the memory became full. 7.
Broadcasting 8. Special Functions Broadcasting You can send the same document to as many as 50 fax or e-mail destinations in just one operation. ♦ The destinations must be all fax or all e-mail. It is not possible to mix fax and e-mail destinations. ♦ Only destinations stored in Rapid Keys and Speed Dial numbers can be selected. (It is not possible to enter a full fax number or e-mail address.) 1 Load the document(s). • If desired, press RESOLUTION to set the resolution and/or contrast.
• You can press 8. Special Functions Broadcasting to scroll through and check your entered destinations. To delete a destination, press 7 DEL when it appears. When you have finished selecting destinations, press START . • If you are broadcasting to fax destinations, transmission will begin. • If you are broadcasting to e-mail destinations, you can press to select e-mail options (see Steps 4 to 6 on page 45). When you are ready to begin transmission, press START .
Broadcasting Broadcasting using a Group Key If the destinations to which you want to broadcast have all been stored in one Group Key (see Storing numbers in Group Keys which follows), you can perform the broadcast operation using the following simplified procedure: 1 Load the document(s). • If desired, press RESOLUTION to set the resolution and/or contrast. 2 Press the Group key. • If the group is a fax group, transmission will begin.
8. Special Functions Broadcasting FUNCTION 1 Press 2 Press , then 3 Press group.) (SET) to store a group. (Press 4 Press the Rapid Key that you want to use as a Group Key. (If you are clearing a Group Key, press the Group key that you want to clear and go to Step 8.) , then until [ENTRY MODE] appears. until [GROUP ENTRY] appears. (CLEAR) to clear a • If [ALREADY STORED] or [RAPID # STORED] appears, the key has already been programmed. Clear the key or try another Rapid Key.
Broadcasting 8 When you have finished entering the destinations, press 9 Press 118 STOP to exit. START .
8. Special Functions Blocking Unwanted Faxes Blocking Unwanted Faxes The Anti Junk Fax function blocks reception of faxes from fax numbers that you specify. To use this function, enter the fax numbers that you want to block. Up to five numbers can be entered. ♦ When using the Anti Junk Fax function, the reception mode must be set to AUTO (press FUNCTION RECEPTION until [AUTO] appears in the display). 1 Press 2 Press , then 3 Press . 4 Press .
Blocking Unwanted Faxes Editing and clearing Anti Junk numbers FUNCTION 1 Press 2 Press , then 3 Press . 4 Press or , then until [ENTRY MODE] appears. until [ANTI JUNK #] appears. until the number you want to edit or clear appears in the display. 5 Press . 6 Press for EDIT or for CLEAR. • If you selected CLEAR, go to Step 8. 7 If you selected EDIT, make the desired changes to the number.
8. Special Functions Duplex Scanning Duplex Scanning Duplex Scanning is convenient for transmitting or copying two-sided documents. When this function is selected, you simply feed all pages of the document through the machine once, turn the stack of pages over, and feed the stack through again. The machine will automatically sort the pages into the correct order (front of 1st page, back of 1st page, front of 2nd page, back of 2nd page, etc.).
Receiving Faxes to E-mail/Folder Receiving Faxes to E-mail/Folder If you have connected the machine to a network, you can have incoming faxes from specified fax numbers (or all fax numbers) automatically converted to email and forwarded to designated e-mail recipients, or converted to image files and forwarded to a network folder or FTP server. ♦ This provides a convenient means of forwarding received faxes to someone who is out of the office.
8. Special Functions Receiving Faxes to E-mail/Folder 3 Press to select “SET”. • To clear a previously stored group, press 4 . Enter a 2-digit number from “01” to “30” (this number is used to identify the group you will store). • If you are clearing a group, enter the 2-digit number of the group you wish to clear and go to Step 8 5 Enter the originating fax number.
Receiving Faxes to E-mail/Folder Activating (and deactivating) Fax to E-mail/Folder After you have stored one or more Fax to E-mail/Folder groups, follow the steps below to activate the Fax to E-mail/Folder function. 1 Press 2 Press FUNCTION , then until [FAX TO E-MAIL/FOLDER] appears. . Display: [ACT. FAX TO MAIL/FLDR] 3 Press to select “ON”. • To deactivate the function, press 4 Press STOP to select “OFF”. to exit.
8. Special Functions Searching for an Address in a Global Address Book Searching for an Address in a Global Address Book If you have connected the machine to a network and have an LDAP server on the network, you can search for a destination in a global address book on the LDAP server. The retrieved address can be used as the destination for a Scan to E-mail transmission or fax transmission.
Searching for an Address in a Global Address Book Example screen when the authentication type is “SIMPLE” Enter the host name (see page 125) or the IP address of the LDAP server Select SIMPLE for the Authentication Type For the User Name, enter the name that appears in Display name on the General tab of the user properties of any user stored on the Active Directory. For the Password, enter the password of that user. (These entries are used for connection to the Active Directory.
8. Special Functions Searching for an Address in a Global Address Book Example screen when the authentication type is “DIGEST-MD5” Enter the host name of the LDAP server (see page 125) Select DIGEST-MD5 for the Authentication Type For the User Name, enter the name that appears in User logon name on the Account tab of the user properties of any user stored on the Active Directory. For the Password, enter the password of that user. (These entries are used for connection to the Active Directory.
Searching for an Address in a Global Address Book Searching for an address in a global address book Follow the steps below to search for a fax number or e-mail address on the LDAP server when sending a fax or performing a Scan to E-mail transmission. 1 Load the document(s). • If desired, press RESOLUTION to set the resolution and/or contrast. 2 Press 3 Enter a keyword with the letter keys. GLOBAL ADDRESS .
8. Special Functions Searching for an Address in a Global Address Book • To show details on a displayed destination, press to show the e-mail address or , and then press to show the fax number. (If multiple e-mail addresses or fax numbers are stored, continue to press or to show the other e-mail addresses / fax numbers.) If an e- mail address or fax number is not stored, the down or right arrow mark will not appear in the second line of the display.
Polling (Requesting a Fax) Polling (Requesting a Fax) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder or in memory) to your machine without assistance from the operator of the other machine. Note: Polling is useful when you want the receiving fax machine, not the transmitting fax machine, to bear the cost of the call. ♦ To use the polling function, the other machine must be capable of being polled.
8. Special Functions Polling (Requesting a Fax) Being polled (Memory polling) To let another fax machine poll your machine, you must first scan the document into memory using the following procedure. Transmission will take place when the other fax machine calls your machine and activates polling. You can choose whether to allow polling only once, or an unlimited number of times. ♦ If you allow polling only once, the document will be automatically cleared from memory after polling.
Polling (Requesting a Fax) Clearing a memory polling document To clear a memory polling document from memory, follow the steps below. FUNCTION 1 Press 2 Press . 3 Press to select CLEAR. 4 Press 5 Press START , then until [MEMORY POLLED] appears. to clear the document. STOP to return to the date and time display. Polling security Polling Security allows you to prevent unauthorized polling of your machine.
8. Special Functions Polling (Requesting a Fax) 3 Press (ON) to turn on polling security. (To turn off polling security, press 4 Press STOP (OFF).) to exit. Storing fax numbers for polling permission You can store up to 10 fax numbers in your machine's list of permitted numbers. FUNCTION 1 Press 2 Press , then 3 Press . 4 Press . 5 Enter the fax number with the number keys (max. 20 digits). Note: Enter numbers only; hyphens and spaces cannot be entered.
Polling (Requesting a Fax) Editing and clearing polling permission numbers FUNCTION 1 Press 2 Press , then 3 Press . 4 Press or , then until [ENTRY MODE] appears. until [POLLING PASSCODE] appears. until the number you want to edit or clear appears in the display. 5 Press . 6 Press for EDIT or for CLEAR. • If you selected CLEAR, go to Step 8. 7 If you selected EDIT, make the desired changes to the number.
8. Special Functions Timer Transmission Timer Transmission The Timer function allows you to store a fax transmission job to be performed automatically at a time you specify. The time can be specified up to 24 hours in advance. ♦ You can use this function to take advantage of lower off-peak rates without having to be there when the transmission is performed. ♦ Up to 15 timer jobs can be stored at once. ♦ Multiple destinations can be entered if all are stored in Rapid Keys or Speed Dial numbers.
Timer Transmission 7 Enter the fax number using one of the methods below: • Rapid Key Dialling: Press a Rapid Key. • Speed Dialling: Press SPEED DIAL • Search Dialling: Press and enter a 3-digit Speed Dial number. or until the name or number of the other party appears in the display. • Group Dialling: Press a Group Key. Go directly to Step 10 (once a group key is selected, no further destinations can be entered). • Direct Keypad Entry: Enter the full fax number with the number keys.
8. Special Functions Timer Transmission Checking and cancelling stored timer transmission jobs Follow the steps below to check the timer transmission jobs that are stored. If needed, you can also use this procedure to cancel a stored job. FUNCTION 1 Press 2 Press . 3 Press to select “REVIEW”. 4 Press or , then until [TIMER SEND] appears. to scroll through the stored timer transmission jobs. • For each job, the timer number, the destination, and the specified time appear.
Distinctive Ring (Requires Service) Distinctive Ring (Requires Service) Important: The distinctive ring function can only be used if you subscribe to a distinctive ring service from your telephone company. Do not turn on distinctive ring if you are on a normal line, as the machine will not operate properly.
Option Settings 9. Option Settings The option settings have been initially configured at the factory. To change a setting, follow the steps below to display the setting, and then enter a new selection for the setting as explained in the table that follows. 1 Press 2 Press FUNCTION , then , then until [OPTION SETTING] appears. repeatedly until the desired setting appears. • The option settings are described in the table below and on the following pages.
Option Settings NUMBER OF RINGS This sets the number of rings on which the machine answers calls when the reception mode is set to AUTO. Enter any number from 2 to 4. Initial setting: 2 rings. TRANSACTION This sets the condition for printing transaction reports (see page LIST 145). Press a number key as follows: (ALWAYS PRINT): Print after every fax transmission, reception and error. (ERROR/MEMORY): Print only after an error or memory operation. (SEND ONLY): Print after every fax transmission.
Option Settings If you wish to use a Rapid Key as a polling key, press (YES), press the Rapid Key that you wish to use (any Rapid Key not already in use), and then press START . If you do not wish to use the polling function, press (NO). Note: When a Rapid Key is used as the polling key, it cannot be used for Rapid Key Dialling. Initial setting: NO AUTO PRINT OUT Press (YES) to have the machine automatically print an Activity Report once every 40 send/receive operations.
Option Settings SEARCH BY Press if you want all stored destinations to appear when the KEY and keys are used to search for a transmission destination. Press if you only want fax destinations to appear. Initial setting: SHOW ALL ADDRESSES RECEIVE RATIO Press (AUTO) to have the machine automatically reduce the size of received faxes to fit the size of the printing paper. This ensures that the edges of a fax are not cut off.
10. Checking Stored Information Printing lists You can print lists showing settings and information stored in the machine. Press 2 Press 3 Press FUNCTION , then until [LISTING MODE] appears. . or 10. Checking Information 1 until the desired list below appears. • ACTIVITY LIST: This report shows information on your most recent transmissions and receptions (combined maximum of 40). The headings are the same as in the Transaction Report (see the next section).
Checking how many Entry mode items have been stored To quickly check how many Rapid Keys, Speed Dial numbers, Group Keys, polling codes, and anti-junk numbers have been stored, follow the steps below. The information will appear in the display. 1 Press 2 Press 3 Press , then INFO until [ENTRY] appears. . or to scroll through the items. • The number stored of each item appears followed by a slash and the total number available.
Transaction Report Transaction Report This report is printed out automatically after a fax is sent or received to allow you to check the result. The machine is initially set to print out the report only when an error occurs. ♦ The Transaction Report cannot be printed manually. To change the 10. Checking Information condition for automatically printing out Transaction Reports, see page 140 and “TRANSACTION LIST” on page 140.
Cleaning the Scanning Glass and Rollers 11. Maintenance Cleaning the Scanning Glass and Rollers Any dirt, fingerprints, or other small debris on the scanning glass will degrade the quality of faxes, scanned images, and copies. Clean the scanning glass and roller frequently as explained below. 1 Open the operation panel. 2 Rotate the lever toward you and down (➊), and then pull the lever and right end of the roller up (➋). Pull the white roller out to the right (➌).
Cleaning the Scanning Glass and Rollers Wipe the scanning glass, rollers, and rubber sheet with a clean cloth or swab. 11. Maintenance 3 • Do not wipe off the grease on the ends of the white roller. • Make sure that all dirt and stains (such as correcting fluid) are removed. Dirt and stains will cause vertical lines on transmitted images and copies. • If the scanning glass is difficult to clean, try moistening the cloth with isopropyl alcohol or denatured alcohol.
Cleaning the Scanning Glass and Rollers 4 Replace the white roller, inserting the left end first (➊). Push the lever and right end of the roller down (➋). Rotate the lever back up and in, pushing it slightly to the right so that it fits into position (➌). 1 2 5 3 Close the operation panel, pressing down firmly on both sides to make sure it clicks into place. Cleaning the housing Wipe the external parts and surface of the machine with a dry cloth. Caution! ♦ Do not use benzene or thinner.
Cleaning the Paper Feed Roller Cleaning the Paper Feed Roller Clean the paper feed roller regularly to remove dust and debris. ♦ A dirty paper feed roller will cause misfeeds and other paper feeding 1 Remove the paper tray. 2 Pull the paper plate forward and clean the paper feed roller with a clean cloth. Clean this roller 3 Push the paper plate back down and replace the paper tray. 149 11. Maintenance problems.
Replacing the Toner Cartridge Replacing the Toner Cartridge When the toner cartridge nears empty (about 200 pages can still be printed), TONER NEAR EMPTY will appear in the display. When the toner cartridge is empty, TONER EMPTY will appear in the display. ♦ When TONER EMPTY appears, printing will not be possible. Replace the toner cartridge with the following cartridge: SHARP FO-25DC toner cartridge 1 Open the top cover of the machine.
3 Open the side cover. 4 Push the toner cartridge handle to the left and then pull the toner cartridge out of the compartment. 11. Maintenance Replacing the Toner Cartridge • Dispose of the old toner cartridge according to local regulations. If in doubt, contact your local waste disposal agency. 5 Continue from Step 6 on page 22 to install the new toner cartridge.
Replacing the Drum Cartridge Replacing the Drum Cartridge Viewing the total number of pages printed To maintain the best printing quality, it is recommend that you replace the drum cartridge after 20,000 pages have been printed. To check the total number of pages printed, follow the steps below. 1 Press 2 Press 3 Press and then INFO until [LIFE] appears in the display. . START . • The number of pages printed will appear in the display. 4 Press STOP repeatedly to exit.
Replacing the Drum Cartridge 2 Press the release (➊) and open the front cover (➋). 2 1 Open the side cover. 4 Push the toner cartridge handle to the left and then pull the toner cartridge out of the compartment. 11. Maintenance 3 • Place the toner cartridge on a sheet of paper on a level surface. • Do not touch the roller in the toner cartridge.
Replacing the Drum Cartridge 5 Grasp the drum cartridge handle and gently pull the old cartridge out of the machine. 6 Remove the new drum cartridge from its packaging. 7 Insert the drum cartridge into the print compartment, sliding it along the guides. Grasp this handle to push the cartridge in • Do not touch or allow other objects to contact the drum (the green cylinder). This may damage the drum. If fingerprints, dust, or other contaminants get on the drum, wipe it gently with a clean cloth.
Replacing the Drum Cartridge Replace the toner cartridge and close the side cover, inner cover, and top cover (Steps 7 and 8 on page 23). When the display shows [TONER EXCHANGED?] / [1 = NEW, 2 = OLD], START press for “OLD” and then (Steps 9 and 10 on pages 23 and 24) . When finished, reset the drum cartridge counter as explained on page 24. 11.
Problems and Solutions 12. Troubleshooting Problems and Solutions If you have any problems with the machine, refer to the following troubleshooting guide. ♦ For network connection problems, see page 33. Line error Problem LINE ERROR appears in the display. Solution A line error occurs when your machine cannot communicate correctly with the other fax machine. The error is usually due to a problem on the phone line. STOP Press to clear the LINE ERROR message and then try the transaction again.
Problems and Solutions Dialling and fax transmission problems Problem Solution No dial tone when you pick up the handset or press the SPEAKER key. • Make sure the handset cord is connected to the correct socket. See Connecting the handset on page 16. • Make sure that the telephone line is properly connected to both the TEL. LINE socket and the wall socket (see page 18). • Make sure that the telephone line is good. Dialling is not possible.
Problems and Solutions A distorted image is received at the other end. • Noise on the telephone line may cause distortion. Try sending the document again. • Make a copy of the document on your machine. If the copy is also distorted, your machine may need service. Fax reception problems Problem Solution The machine doesn't receive documents automatically. • Make sure that the reception mode is set to AUTO. The paper comes out blank when you receive a fax.
Problems and Solutions No reception occurs when polling is attempted. • Make sure the transmitting machine is in automatic reception mode. • If the transmitting machine has polling security, make sure that your fax number has been entered both in your machine (see page 26) and in the transmitting machine. Copying problems Solution The quality of copies is poor and/or dark vertical lines appear. • Any dirt or material on the scanning glass will cause spots to appear on copies and transmitted faxes.
Problems and Solutions General problems Problem Nothing appears in the display. Solution • Make sure the power cord is properly plugged into a power outlet. • Connect another electrical appliance to the outlet to see if it has power. The machine does not respond when you press any of its keys. • If a beep sound is not made when you press the keys, unplug the power cord, wait at least 5 seconds, and then plug it in again. Automatic document feeding does not work .
Messages and Signals Messages and Signals Display messages Check the printing paper. If the tray is empty, add paper START and then press . If there is paper in the tray, make sure it is inserted correctly (take out the stack, align the edges evenly, and then reinsert it in the tray) and then press CONNECTION ERROR START . A Scan to E-mail transmission was not successful because of a communication problem on your local network. This is usually due to a problem with the cable connections.
Messages and Signals HEATER HIGH / HEATER LOW / LASER ERROR If this message appears, unplug the power cord and then plug it back in. If the message still appears, call for service. LINE ERROR Transmission or reception was not successful. Press STOP to clear the message and then try again. If the error persists, see Line error on page 156. M: xx% This shows the percentage of the machine’s memory currently in use.
Messages and Signals SERVER ERROR A Scan to E-mail transmission was not successful because the machine could not connect to your mail server or there was no response from the mail server. Make sure the SMTP server setting is correct (p. 34). If you have configured “POP before SMTP” settings in the Web page, make sure these settings are correct. If [CABLE DISCONNECTED] appears on the bottom line, see “CONNECTION ERROR” on page 161. SERVER NOT FOUND/ CABLE DISCONNECTED See “CONNECTION ERROR” on page 161.
Messages and Signals Audible signals Continuous tone 3 seconds Indicates the end of transmission, reception, or copying. Intermittent tone (3 beeps) 5 seconds (1 second on, 1 second off) Indicates incomplete transmission, reception, or copying.
Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or [DOCUMENT JAMMED] appears in the display, first try pressing the document doesn't feed out, remove it as explained below. 2 . If Open the operation panel. Rotate the lever toward you and down, and then pull the lever (➊) and right end of the roller up (➋). Remove the document (➌). 12.
Clearing Paper Jams 3 Make sure the left end of the roller is inserted correctly in its holder (➊), and then push the lever and right end of the roller down (➋). Rotate the lever back up and in, pushing it slightly to the right so that it fits into position (➌). 1 2 4 166 Close the operation panel, pressing down firmly on both sides to make sure it clicks into place.
Clearing Paper Jams Clearing jammed printing paper 1 Open the top cover of the machine. • Caution! The fusing unit inside the print compartment becomes very hot during operation. Do not touch the inside of the print compartment after the machine has been in operation. 2 Press the release (➊) and open the front cover (➋). 12. Troubleshooting 2 1 3 Push the two heater roller release levers down to release the heater roller.
Clearing Paper Jams 4 If the jammed paper is protruding from the front of the machine, gently pull it out. Take care not to tear the paper or leave any torn pieces of paper in the print compartment. • If this clears the jam, go to Step 6. • If you are unable to clear the jam in this way, go to Step 5. • Take care not to touch or allow other objects to contact the drum (the green cylinder). This may damage the drum.
Clearing Paper Jams After the jammed paper has been removed, push the two heater roller release levers back up (➊), close the side cover (➋) (if you opened it), close the front cover (➌), and then close the top cover (➍). 4 2 1 3 12.
Index Index A Activity List, 143 Administrator code, 75 Anti Junk Fax, 119 Audible signals, 164 Authorised Transmission, 91 Auto Print Out (of Activity Report), 141 AUTO reception mode, 29, 71 Auto-dial numbers Storing, 63 Using, 67 B Batch page numbering, 61 C Call Restriction, 99 Contrast, 58 Copies, 112 D Date, setting, 27 Destination List, 143 Dial Mode, 140 Dial tone detection, 141 Dialling Automatic redialling, 69 Normal, 60 Display messages, 161 Distinctive ring, 138 Document feeder, 56 Document
Index Memory full, 162 Memory, substitute reception to, 73 N Network Checking connection, 32 Problems, 33 Network Setting List, 143 Network settings, configuring, 48 Network settings, initialising, 49 Normal dialling, 60 Number of Rings setting, 140 S Scan to Folder, 50 Scan to FTP, 50 Scanning glass, cleaning, 146 Searching for stored e-mail address, 45 Secure Fax, 87 Send Hold function, 103 Sender’s name and number, entering, 26 Setup List, 143 Sort Copy, 142 Speaker volume, 29 Speed Dial number, using
Caution This product contains a low power laser device. To ensure continued safety do not remove any cover or attempt to gain access to the inside of the product. Refer all servicing to qualified personnel. CLASS 1 LASER PRODUCT This product complies with IEC60825-1:2001 OUTPUT POWER LASER WAVE - LENGTH PULSE-TIMES : 0.15 mW ± 0.01mW : 770 - 795 nm : 12.
SHARP CORPORATION OF AUSTRALIA PTY.LTD. A.C.N. 003 039 405 1 Huntingwood Drive, Huntingwood, Blacktown, N.S.W., 2148 SHARP CORPORATION Version 1.
