Specifications

Problems and Solutions
157
12. Trouble-
shooting
Dialling and fax transmission problems
Problem Solution
No dial tone when you
pick up the handset or
press the SPEAKER key.
• Make sure the handset cord is connected to the
correct socket. See Connecting the handset on page
16.
• Make sure that the telephone line is properly
connected to both the TEL. LINE socket and the wall
socket (see page 18).
• Make sure that the telephone line is good.
Dialling is not possible. • Make sure the power cord is properly plugged into a
power outlet.
• Make sure that the telephone line is properly
connected to both the TEL. LINE socket and the wall
socket (see page 18).
• Make sure that the machine is set to the correct
dialling mode for your telephone line. See the
procedure on page 139 and “DIAL MODE” on page
140.
The power is on, but no
transmission takes place.
• Make sure that the receiving machine has paper.
• If the receiving machine is in manual mode with no
attendant, reception will not be possible.
• Check the display for error messages.
• Pick up the handset and check for a dial tone. Dial the
receiving machine manually and make sure that it is
responding (you should hear a fax tone).
Nothing is printed at the
receiving end.
• Make sure that the document for transmission is
placed face down in the feeder.