Operation Manual, Troubleshooting

14
General Problems
Is the paper size specified? Be sure to specify the paper size.
"Settings" [System Settings] [Common Settings] [Paper Settings]
[Paper Tray Settings] [Tray Registration]
Did you add paper to tray? When adding paper, remove any paper remaining in the bypass tray, combine it
with the paper to be added, and reload as a single stack.
If paper is added without removing the remaining paper, a misfeed may occur.
Do not add paper in tray 1 to 5.
Are you using punched paper? When using punched paper, set the paper type to punched.
"Settings" [System Settings] [Common Settings] [Paper Settings]
[Paper Tray Settings] [Tray Registration]
Are you using label sheets that
cannot be used?
Labels without a carrier sheet may stick to the transfer surface and cause a
misfeed.
Remove the paper, turn it over, and
reload it. Using a different paper type
may solve the problem.
This may improve some states of paper curling.
Placing the original and adding paper (page 5)
Have you forgotten to remove the
divider plate even though A4 size
paper is loaded in tray 1?
When loading A4 size paper in tray 1, remove divider plate. Move divider plate all
the way to the paper feed opening (right side), and pull up.
Placi
ng the original and adding paper (page 5)
Configure the paper size setting in Paper Tray Settings.
I
DON'T KNOW HOW TO CHANGE THE PAPER SIZE (page 15)
Does the machine recognize the
paper size even though 8-1/2" x 14"
size is correctly loaded in tray 2 to 5?
When loading 8-1/2" x 14" size paper in tray 2 to 5, remove divider plate. Move
divider plate all the way to the paper feed opening (right side), and pull up.
If the machine does not recognize the paper size even though 8-1/2" x 14" size is
correctly loaded in tray 2 to 5, check if the holder in the tray is positioned at 8-1/2"
x 14".
Placi
ng the original and adding paper (page 5)
Did you load an envelope? Do not load envelopes except the bypass tray.
Set the paper type to "Envelope", and for the paper size, specify the paper size you set.
THE OUTPUT SCATTERS
Check Solution
Is the output extension tray
extended?
The output extension tray is on the output tray.
Open the output extension tray and pull out to use.
Check Solution
!
8
1/2
Divider plate
Holder
?
!