MODEL: MX-2300G MX-2700G MX-2300N MX-2700N User's Guide
TABLE OF CONTENTS ABOUT THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . 2 • MANUALS PROVIDED WITH THE MACHINE . . . 2 4 PERIPHERAL DEVICES PERIPHERAL DEVICES . . . . . . . . . . . . . . . . . . . . . . 38 1 FINISHER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 • PART NAMES . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 • SUPPLIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 • FINISHER MAINTENANCE . . . . . . . . . . . . . . . . .
ABOUT THIS MANUAL Please note • This manual contains references to the fax function. However, please note that the fax function is not available in some countries and regions. • Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please contact your dealer or nearest authorised service representative. • This product has undergone strict quality control and inspection procedures.
Operation manuals in PDF format The manuals in PDF format provide detailed explanations of the procedures for using the machine in each mode. To view the PDF manuals, download them from the hard drive in the machine. The procedure for downloading the manuals is explained in "How to download the manuals in PDF format" in the Quick Start Guide. Manual name Contents User's Guide (This manual) This manual provides information, such as basic operation procedures, how to load paper, and machine maintenance.
1 BEFORE USING THE MACHINE This chapter provides basic information about the machine. Please read this chapter before using the machine. PART NAMES AND FUNCTIONS EXTERIOR (1) (2) (3) (4) (5) (6) When an automatic document feeder is not installed. (7) When a finisher, paper pass unit and saddle stitch finisher (peripheral devices) are not installed. (8) When a finisher (peripheral device) is installed. (1) Document cover*1, *2 (5) This holds down the original.
(9) (10) (11) (12) (9) Saddle stitch finisher* (13) (14) (12) Tray 3 (when a stand/1 x 500 sheet paper drawer or a stand/2 x 500 sheet paper drawer is installed)* This can be used to staple output. The saddle stitch finisher can automatically staple output at the centre line and fold the pages to create a pamphlet. A punch module can also be installed to punch holes in output. ☞ SADDLE STITCH FINISHER (page 45) This holds paper. Up to 500 sheets of paper can be loaded.
INTERIOR (15) (21) (16) (22) (23) (17) (18) (19) (20) (24) (25) (26) (27) (21) Main power switch (15) Toner cartridges This is used to power on the machine. When using the fax or Internet fax functions, keep this switch in the "On" position. ☞ TURNING THE POWER ON AND OFF (page 13) When the toner in a cartridge runs out, the cartridge must be replaced with a new cartridge of the same colour.
AUTOMATIC DOCUMENT FEEDER AND DOCUMENT COVER Automatic document feeder (1) (2) (3) (4) (5) (6) (7) (10) (8) Document cover (9) (10) (1) Paper feed roller (7) This roller rotates to automatically feed the original. (2) This detects the size of an original placed on the document glass. ☞ PLACING THE ORIGINAL ON THE DOCUMENT GLASS (page 36) Document feeding area cover Open this cover to remove an original misfeed or clean the paper feed roller.
CONNECTORS (1) (2) (3) (4) (1) USB connecter (A type) This is used to connect a USB hub or USB memory device to the machine. For the USB cable, use a shielded type cable. (2) USB connecter (B type ) A computer can be connected to this connector to use the machine as a printer. For the USB cable, use a shielded type cable. (3) LAN connecter Connect the LAN cable to this connector when the machine is used on a network. For the LAN cable, use a shielded type cable.
OPERATION PANEL (1) (2) (4) (5) PRINT READY DATA DOCUMENT FILING LINE DATA IMAGE SEND COPY (3) SYSTEM JOB STATUS SETTINGS LOGOUT (6) (1) (7) (8) Touch panel (9) (3) Messages and keys appear in the touch panel display. Touch the displayed keys to perform a variety of operations. When a key is touched, a beep sounds and the selected item is highlighted. This provides confirmation as you perform an operation.
PRINT READY DATA DOCUMENT FILING LINE DATA IMAGE SEND COPY SYSTEM JOB STATUS SETTINGS LOGOUT (10) (10) [CLEAR ALL] key ( (11) ) Press this key to return to the initial operation state. Use this key when you wish to cancel all settings that have been selected and start operation from the initial state. (11) [STOP] key ( ) Press this key to stop a copy job or scanning of an original. (12) [BLACK & WHITE START] key ( ) Press this key to copy or scan an original in black and white.
TOUCH PANEL The touch panel (screen) shown in this manual is a descriptive image. The actual screen is slightly different.
PRINT/SEND STATUS (JOB STATUS) This screen appears when the [JOB STATUS] key on the operation panel is pressed. The screen shows lists of the jobs that are reserved and in progress, and jobs that have been completed. This screen is used to check jobs, move a job to the top of the job queue, or delete a job.
TURNING THE POWER ON AND OFF The machine has two power switches. The main power switch is at the lower left after the front cover is opened. The other power switch is the [POWER] key ( ) on the operation panel at the top right. [POWER] key Main power switch When the main power switch is switched on, the main power indicator on the operation panel lights up. Main power indicator "On" position [POWER] key "Off" position Turning on the power (1) Switch the main power switch to the "On" position.
ENERGY SAVE FUNCTIONS This product has the following two energy save functions that conform to the Energy Star guidelines to help conserve natural resources and reduce environmental pollution. Preheat Mode Preheat mode automatically lowers the temperature of the fuser unit and thereby reduces power consumption if the machine remains in the standby state for the interval of time set in "Preheat Mode" in the system settings (administrator).
USER AUTHENTICATION When the administrator of the machine has enabled user authentication, one of two screens shown below will appear. If either screen appears, enter the user number or login name and password that you received from the administrator. Please enter your login name / password. Enter your user number.
When you have finished using the machine and are ready to log out, press the [LOGOUT] key ( ). LOGOUT 3 • Note that the [LOGOUT] key ( ) cannot be used to log out when a fax number is being entered in fax mode, as [LOGOUT] key ( ) input is treated as part of a fax number. • If a preset duration of time elapses after the machine is last used, the Auto Clear function will activate. When Auto Clear activates, logout automatically takes place.
AUTHENTICATION BY LOGIN NAME / PASSWORD The following procedure is used to log in using a login name and password received from the administrator of the machine or the administrator of the LDAP server. Touch the [Login Name] key or the key. Please enter your login name / password. User Authentication OK Login Name If the [Login Name] key is touched, a screen for selecting the user name appears. Go to the next step.
Touch the [Password] key. Please enter your login name / password. User Authentication A text entry screen for entering the password will appear. Enter your password that is stored in "User Registration" in the system settings (administrator). OK Login Name User Name Password User 0001 Auth to: Login Locally If you are logging in to an LDAP server, enter the password that is stored with your LDAP server login name. Each entered character will be displayed as " ".
When you have finished using the machine and are ready to log out, press the [LOGOUT] key ( ). LOGOUT 5 • Note that the [LOGOUT] key ( ) cannot be used to log out when a fax number is being entered in fax mode, as [LOGOUT] key ( ) input is treated as part of a fax number. • If a preset duration of time elapses after the machine is last used, the Auto Clear function will activate. When Auto Clear activates, logout automatically takes place.
2 LOADING PAPER This chapter explains how to load paper in the machine's trays. IMPORTANT POINTS ABOUT PAPER This section provides information that you should know before loading paper in the paper trays. Be sure to read this section before loading paper. NAMES AND LOCATIONS OF TRAYS The trays are identified by the names indicated below. For the sizes and types of paper that can be loaded in each tray, see the Safety Guide.
THE MEANING OF "R" IN PAPER SIZES Some original and paper sizes can be placed in either the vertical or the horizontal orientation. To differentiate between vertical and horizontal orientations, paper sizes in the horizontal orientation will be followed by an "R" (for example, A4R, B5R, 8-1/2" x 11"R, 5-1/2" x 8-1/2"R). Sizes that can be placed only in the horizontal orientation (A3, B4, 11" x 17", 8-1/2" x 14", 8-1/2" x 13") do not include "R" in their size indication.
Paper that cannot be used • Thin paper less than 55 g/m2 (15 lbs.) • Heavy paper 210 g/m2 (57 lbs.) or over • Return postcard with a fold • Irregularly shaped paper • Stapled paper • Damp paper • Curled paper • Paper with a wave-like pattern due to moisture absorption • Special media for inkjet printers (fine paper, glossy paper, glossy film, postcards, etc.
TRAY SETTINGS FOR TRAYS 1 TO 4 LOADING PAPER A maximum of 500 sheets of paper from size A5R to size A3 (5-1/2" x 8-1/2"R to 11" x 17") can be loaded in trays 1 and 2. A maximum of 500 sheets of paper from size B5R to size A3 (7-1/4" x 10-1/2"R to 11" x 17") can be loaded in trays 3 and 4. For detailed information on the paper that can be loaded, see the specifications in the Safety Guide and "Paper Tray Settings" in the System Settings Guide. Pull out the paper tray.
CHANGING THE PAPER SIZE Pull out the paper tray. Gently pull the tray out until it stops. If paper remains in the tray, remove it. 1 Adjust the guide plates A and B by squeezing their lock levers and sliding them to match the vertical and horizontal dimensions of the paper to be loaded. A 2 The guide plates A and B are slidable. Slide each guide plate while squeezing its lock lever. B Fan the paper. Before loading the paper, fan it well.
Set the paper size and paper type. System Settings SYSTEM SETTINGS 6 Total Count Defau Paper Tray Settings Addr Printer Condition Settings Docu Be sure to change the paper size and paper type settings as explained in "Paper Tray Settings" in the System Settings Guide. When the size of paper used in a tray is changed, the correct paper size setting must be selected.
LOADING PAPER IN TRAY 5 (Large capacity tray) The large capacity tray can hold up to 3500 sheets of A4, B5 or 8-1/2" x 11" size paper (80 g/m2 (20 lbs.)). The paper size of tray 5 can only be changed by a SHARP service technician. For detailed information on the paper that can be loaded, see the specifications in the Safety Guide and "Paper Tray Settings" in the System Settings Guide. Pull out tray 5. Gently pull the tray out until it stops. 1 Fan the paper. Before loading the paper, fan it well.
When you change the type of paper loaded in tray 5, change the paper type setting in "Paper Tray Settings" in the system settings. See the System Settings Guide to change the paper type setting. System Settings: Paper Tray Settings Change these settings when you change the type of paper loaded in the tray.
LOADING PAPER IN THE BYPASS TRAY The bypass tray can be used to print and copy on plain paper, postcards, envelopes, label sheets, tab paper, and other special types of paper. Up to 100 sheets of paper can be loaded (up to 40 sheets of heavy paper or up to 20 postcards) for continuous printing similar to the other trays. For detailed information on the paper that can be loaded, see the specifications in the Safety Guide and "Paper Tray Settings" in the System Settings Guide. Open the bypass tray.
Full Colour Colour Mode Auto Original Job Detail Settings 4 2-Sided Copy Auto A4 Paper Select Output Plain Special Modes A4 (1) Touch the [Job Detail Settings] key. Special Modes Auto Exposure (2) Touch the [Paper Select] key. File 100% Copy Ratio Quick File (2) (1) Paper Select 5 Open the paper settings screen. Touch the paper type key of the bypass tray. OK A4 Plain A4R Plain B4 Plain A3 Plain A4 Plain (A) Shows the size of paper loaded in the bypass tray.
Paper Select 8 OK A4 Plain A4R Plain B4 Plain A3 Plain Select the bypass tray. A4 (1) Touch the paper size key of the bypass tray. Recycled (2) Touch the [OK] key. (1) (2) Do not place heavy objects on the bypass tray or press down on the tray.
Inserting transparency film Oriented horizontally Oriented vertically • Use SHARP-recommended transparency film. When inserting transparency film in the bypass tray, the rounded corner should be at the front left when the film is oriented horizontally, or at the far left when the film is oriented vertically. • When loading multiple sheets of transparency film in the bypass tray, be sure to fan the sheets several times before loading.
Fusing unit pressure adjusting levers In some cases damage to the envelopes, colour deviations, or smudging may occur even if envelopes within the specifications are used. This problem may be alleviated by shifting the fusing unit pressure adjusting levers from their "normal pressure position" to the "lower pressure position". Follow the procedure on the this page. Pull out the right side cover. While pushing up the open/close lever on the right side cover, gently open the cover.
3 ORIGINALS This chapter explains how to place originals in the automatic document feeder and on the document glass. PLACING THE ORIGINAL PLACING ORIGINALS IN THE AUTOMATIC DOCUMENT FEEDER This section explains how to place originals in the automatic document feeder.
Adjust the original guides to the size of the originals. 2 Place the original. 1 3 Indicator line Make sure the edges of the originals are even. Insert the originals face up all the way into the document feeder tray. The stack of originals must not be higher than the indicator line (maximum of 100 sheets).
• Before inserting originals into the document feeder tray, be sure to remove any staples or paper clips. • If originals have damp spots due to correction fluid, ink or pasteup glue, wait until the originals are dry before making copies. Otherwise the interior of the document feeder or the document glass may be soiled. • Do not use the following originals. Incorrect original size detection, original misfeeds, and smudges may result.
PLACING THE ORIGINAL ON THE DOCUMENT GLASS This section explains how to place the original on the document glass. Allowed original sizes When a non-standard size original is placed in copy mode, see "SPECIFYING THE ORIGINAL SIZE" in the Copier Guide. When a non-standard size original is placed for a fax or scanner transmission, see "SPECIFYING THE SCAN SIZE OF THE ORIGINAL" in the Facsimile Guide or Scanner Guide.
Placing a thick book When scanning a thick book or other thick original, follow the steps below to press the book down. (1) Push up the far side of the automatic document feeder. The hinges supporting the automatic document feeder will release and the rear side of the automatic document feeder will rise. (2) (2) Gently close the automatic document feeder. (1) Caution • Do not close the automatic document feeder suddenly.
4 PERIPHERAL DEVICES This chapter describes the peripheral devices that can be used with the machine and explains how to use the finisher and saddle stitch finisher. PERIPHERAL DEVICES Peripheral devices can be installed on the machine to increase its range of functionality. The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.
Product name Product number Description Printer expansion kit* MX-PBX1 Adds a PCL6 or PCL5c printer function. Network scanner expansion kit* MX-NSX1 Adds a network scanner function. PS3 expansion kit* MX-PKX1 Enables the machine to be used as a Postscript compatible printer. To use the PS3 expansion kit on the MX-2300G/MX-2700G, the printer expansion kit is required. Internet fax expansion kit* MX-FWX1 Enables Internet Fax. Facsimile expansion kit MX-FXX1 Adds a fax function.
FINISHER The finisher is equipped with the offset function, which offsets each set of output from the previous set. In addition, each set of sorted output can be stapled. An optional hole punching unit can also be installed to punch holes in output. PART NAMES The following parts can be accessed when the finisher is open. (1) (2) (4) (1) (3) (5) (6) (4) Output tray (2) (5) Lever Staple case This holds the staple cartridge.
FINISHER MAINTENANCE When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below to replace the staple cartridge. Replacing the staple cartridge Open the cover. 1 While pressing the lever over to the left, slide the finisher to the left until it stops. 2 Gently slide the finisher until it stops. Lower the staple case release lever and remove the staple case. 3 Pull the staple case out to the right.
Replace the staple case. Push the staple case in until it clicks into place. 6 Slide the finisher back to the right. Gently slide the finisher back to the right until it locks into its original position. 7 Close the cover. 8 Make a test print or copy in staple sort mode to verify that stapling takes place correctly. Removing staple jams Follow the steps below to remove a staple jam. Open the cover. 1 While pressing the lever over to the left, slide the finisher to the left until it stops.
Lower the staple case release lever and remove the staple case. 3 4 Pull the staple case out to the right. Raise the lever at the front end of the staple case and remove the jammed staple. Lower the lever at the front end of the staple case. 5 Replace the staple case. Push the staple case in until it clicks into place. 6 Slide the finisher back to the right. 7 Gently slide the finisher back to the right until it locks into its original position. Close the cover.
Discarding punch waste (when a punch module is installed) Open the cover. 1 2 Grasp the punch waste box handle, gently pull out the box, and discard the punch waste. Discard the punch waste in a plastic bag or other container, taking care not to let the waste scatter. Gently push the box back in. 3 Close the cover.
SADDLE STITCH FINISHER The saddle stitch finisher is equipped with the offset function that offsets each set of output from the previous set, the staple sort function that staples each set of output, and the saddle stitch function that automatically staples and folds each set of output at the centreline. An optional hole punching unit can also be installed to punch holes in output.
SADDLE STITCH FINISHER MAINTENANCE When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below to replace the staple cartridge. Replacing the staple cartridge Open the front cover. 1 Pull out the stapler section. Pull out until the stapler section until it stops. 2 3 Turn roller rotating knob A in the direction of the arrow to move the staple unit out to the front.
Insert a new staple cartridge into the staple case. Push the staple cartridge in until it clicks into place. 6 Do not remove the seal from the cartridge before inserting the cartridge into the case. Pull the seal that holds the staples straight out. 7 Replace the staple case. Push the staple case in until it clicks into place. 8 Push the stapler section back in. 9 Push the stapler section back in until it locks into its original position. Close the front cover.
Removing staple jams Follow the steps below to remove a staple jam. While pulling the lever, slide the saddle stitch finisher to the left until it stops. 1 Open the front cover. 2 Turn roller rotating knob B as shown until the blue indicator is visible. 3 Blue Roller rotating knob B Remove any paper from the stapler compiler. 4 5 Be careful not to tear the paper during removal. If the saddle stitch function was being used, open the saddle stitch section cover.
Remove the misfed paper. Be careful not to tear the paper during removal. 6 Close the saddle stitch section cover. 7 Pull out the stapler section. Pull out until the stapler section until it stops. 8 9 Turn roller rotating knob A in the direction of the arrow to move the staple unit out to the front. Roller rotating knob A Staple unit Turn the roller rotating knob until the triangle mark is aligned with the indicator. Remove the staple case.
Return the lever to its original position. 12 Replace the staple case. Push the staple case in until it clicks into place. 13 Push the stapler section back in. 14 Push the stapler section back in until it locks into its original position. Close the front cover. 15 Push the saddle stitch finisher back and latch it to the machine. 16 Make a test print or copy in staple sort mode to verify that stapling takes place correctly.
Discarding punch waste (when a punch module is installed) While pulling the lever, slide the saddle stitch finisher to the left until it stops. 1 Pull out the punch waste box and discard the punch waste. 2 Discard the punch waste in a plastic bag or other container, taking care not to let the waste scatter. Return the punch waste box to its original position. 3 Push the saddle stitch finisher back and latch it to the machine.
5 MAINTENANCE This chapter explains how to clean the machine and replace the toner cartridge or waste toner box. REGULAR MAINTENANCE To ensure that the machine continues to provide top quality performance, periodically clean the machine. Warning Do not use a flammable spray to clean the machine. If gas from the spray comes in contact with hot electrical components or the fusing unit inside the machine, fire or electrical shock may result.
CLEANING THE MAIN CHARGER OF THE PHOTOCONDUCTIVE DRUM If black lines or coloured lines appear even after you have cleaned the document glass and document feeder, use the charger cleaner to clean the main charger that charges the drum. (1) Open the front cover. Figure 1 (2) Release the waste toner box lock and let the waste toner box fall forward. For the steps to follow when letting the waste toner box fall forward, see step 3 of "CLEANING THE LASER UNIT" (page 54).
CLEANING THE LASER UNIT When the laser unit inside the machine becomes dirty, line-like colour irregularities (coloured lines) may appear in the print image. When the following conditions appear, clean the laser unit. Identifying lines (coloured lines) caused by a dirty laser unit • Coloured lines always appear in the same place. (The lines are never black.) • The coloured lines are parallel to the direction of paper feeding.
Make sure that the cleaner at the tip of the cleaning tool is not dirty. 4 Cleaner If the cleaner is dirty, remove the cleaner and replace it with a clean one. For the procedure for replacing the cleaner, see steps 5 through 7. If the cleaner is not dirty, go to step 8. Pull the replacement cleaner out of the waste toner box. 5 The replacement cleaner is stored at the top of the waste toner box. Grasp the end of the cleaner and pull it out of the waste toner box.
Clean the laser unit. (1) Point the cleaner down and slowly insert the tool into the hole that you wish to clean. Be sure to point the cleaner down. (2) Insert the cleaning tool all the way into the hole and then pull it back out. Pull the cleaning tool out until you feel the tip of the tool leave the cleaning surface of the laser unit. 8 (3) Repeat step (2) two or three times and then remove the cleaning tool. Repeat step 8 to clean all holes in the laser unit (4 holes).
Replace the cleaning tool. (1) Point the cleaner down and hook the end of the tool (the end without the cleaner) onto the holder on the right. 11 (2) Align the holder with the hole in the centre of the cleaning tool and slowly press down from above. (3) Fit the holder into the hole in the tip (the end with the cleaner) of the cleaning tool. Close the front cover.
REPLACING THE TONER CARTRIDGES When toner runs low, "[ ] Toner supply is low" appears in the display. It is recommended that you keep a set of new toner cartridges so that you can replace them quickly when toner runs out. Ready to scan for copy. ( Toner supply is low.) If you continue to use the toner cartridge, the toner will eventually run out, the machine will stop and the following message will appear. Change the toner cartridge.
3 Remove a new toner cartridge from its package and shake it horizontally five or six times. When shaking the toner cartridge, be sure to shake with the protective material inserted in the cartridge. Remove the protective material from the new toner cartridge. 4 Hold the toner cartridge firmly while removing the protective material. After the protective material has been removed, do not point the toner cartridge down or shake it. Insert the new toner cartridge horizontally.
Caution • Do not throw a toner cartridge into a fire. Toner may fly and cause burns. • Store toner cartridges out of the reach of small children. • If a toner cartridge other than a SHARP-recommended toner cartridge is used, the machine may not attain full quality and performance and there is a risk of damage to the machine. Be sure to use a SHARP-recommended toner cartridge. • If any one of the toner colours runs out (including black toner), colour copying will not be possible.
REPLACING THE WASTE TONER BOX The waste toner box collects residual toner that is produced during printing. When the used toner box is full, the display will show "Replace used toner container". Follow the procedure below to replace the used toner box. Open the front cover. 1 Release the used waste toner box. Press the waste toner box release button. 2 The waste toner box will fall forward as shown. Gently support the box with your hands as you let it fall forward as far as it will go.
Remove the seals around the holes. Grasp the edge of each seal and pull it out toward you. 5 There are 5 seals. Remove all of the seals. Plug the holes. Grasp the edge of each black seal and insert it into a hole in the box to plug the hole. 6 • There are 5 seals. Plug all of the holes. • Do not discard the waste toner box. Place it in a plastic bag and keep it until your service technician comes to perform maintenance. Your service technician will collect the waste toner box.
Close the front cover. 9 Caution • Do not throw a waste toner box into a fire. Toner may fly and cause burns. • Store waste toner box out of the reach of small children. When replacing the waste toner box, be aware that it may soil your clothes or the place where you remove it.
6 ENTERING TEXT This chapter explains the text entry screen. FUNCTIONS OF THE MAIN KEYS Key Description This changes the text entry screen from the lower case screen to the upper case screen. The upper case screen will continue to appear until the [Caps] key is touched again so that it is no longer highlighted. The [Caps] key is convenient when you wish to enter all capital letters. (This key will vary depending on your country or region.
CHANGING THE ENTRY MODE Touch the [Mode] key to temporarily change the key layout of the keyboard to a different language. Select the desired key layout from the following keys. [Characters] key Touch this key to select character entry mode. [Symbols] key Touch this key to select symbol entry mode. Symbol mode is used to enter symbols and accented letters. [Other Language] key Touch this key to temporarily change the key layout of character entry mode to a different language.
User's Guide MODEL: MX-2300G MX-2700G MX-2300N MX-2700N MX2700-EX-USR-Z1
