Guarantee Terms

TERMS OF GUARANTEE

Photovoltaic Modules

SHARP PV Module - Product Guarantee/Power Output Guarantee – Release November 2016 Page 1 of 3

SESE-NQ-16-EN-5.5

Guarantee Terms for Photovoltaic Modules Series NQ being purchased by

end customers from November, 1

,2016.

Dear SHARP customer,

the SHARP photovoltaic modules of the NQ-series , later on “Modules”, that you purchased, have been carefully

manufactured and subjected to a final inspection. Should a module nevertheless within the guarantee period

have a manufacturing-related defect in material or workmanship or manufacturing-related loss of power output,

then you can, in addition to the statutory warranty rights that you have against your seller, bring forth claims

against SHARP Electronics GmbH (hereinafter "SHARP") from this guarantee subject to the following terms.

Section A: Scope of Guarantee

This guarantee applies only to modules, which were placed into the market by SHARP in the EU, in Albania,

Bosnia and Herzegovina, Croatia, Iceland, Israel, Liechtenstein, Macedonia, Montenegro, Norway, Serbia,

Switzerland, Turkey and Ukraine and which have been installed in one of these countries. If there is doubt

whether this guarantee applies to your modules, please contact SHARP. Please note: This guarantee does not

apply to modules with the type designation SZ-N(...).

Section B: Guarantee Services

SHARP offers two types of guarantee services that you can claim independently of each other: A 10-year

product guarantee (1) as well as a 25-year power output guarantee (2). We shall demonstrate under (3)

which services are not covered by the guarantees.

1) 10-Year Product Guarantee

SHARP offers you a 10-year product guarantee exclusively on manufacturing-related material and workmanship

defects for the photovoltaic modules..

Commencement of the Guarantee Period

The guarantee period begins on the day on which SHARP or the retailer delivered the module to the end

customer.

Services in the Product Guarantee Case

If within the 10-year guarantee period a manufacturing-related material and / or workmanship defect occurs in

one of your modules, then SHARP shall at its own discretion repair free of charge or replace the defective module

with a comparable non-defective module. If the module type under guarantee is no longer manufactured, an

actual and technically compatible module shall be delivered as a replacement.

2) 25-Year Power Output Guarantee

In addition to the 10-year product guarantee, SHARP offers you a 25-year power output guarantee on

photovoltaic modules for manufacturing-related power losses of the modules.

Commencement of the Guarantee Period

The guarantee period begins on the day on which SHARP or the retailer delivered the module to the end

customer.

PAGE 1
TERMS OF GUARANTEE Photovoltaic Modules Guarantee Terms for Photovoltaic Modules Series NQ being purchased by end customers from November, 1st,2016. Dear SHARP customer, the SHARP photovoltaic modules of the NQ-series , later on “Modules”, that you purchased, have been carefully manufactured and subjected to a final inspection.
PAGE 2
TERMS OF GUARANTEE Photovoltaic Modules Scope of Guarantee SHARP shall guarantee 97% of the minimum output power during the first year of the guarantee. From the second guarantee year and for each subsequent year, the guaranteed power output is reduced by 0.7083% in th each case calculated from the initial minimum output power. In the 25 year, 80% of the initial minimum output th power is still guaranteed. This guarantee shall terminate automatically at the end of the 25 guarantee year.
PAGE 3
TERMS OF GUARANTEE Photovoltaic Modules Section D: Asserting the Product or Power Output Guarantee In order to be able to assert the product or power output guarantee, you need to provide us with the delivery note indicating the delivery date, the invoice indicating the model name and serial number of the module (see type plate) and information about the time of discovery of the product defect or loss of power output.