User manual

89
Appendix/Index
SH-05G_E_12.fm
[89/96]
■ Map/GPS function
Cannot set AUTO-GPS service information
･
Make sure AUTO-GPS has not been suspended due to
insufficient battery level. If AUTO-GPS has been suspended
due to Low-power operation settings, you cannot set
AUTO-GPS service information. In this case, set Low-power
operation settings to [Not suspend] or charge the battery to set
the service.
n P. 15 “Charging”, P. 70 “docomo service/cloud”
･ Make sure [AUTO-GPS operation settings] is not disabled.
nP. 70 “docomo service/cloud”
[Cannot connect]
･ The connection could not be made to data broadcasting for an
unspecified reason. Try again later.
[Connection error; failed to send]
[Connection has been interrupted due to no answer]
[Server error; failed to send]
[The destination server is not supporting it.]
[Transmission error; try again in a while]
･ Appears when attempting to use mail or SMS with the line
system not in service or extremely congested. Try again later.
[Enter passcode.]
･ Appears when an operation for the restricted function was
attempted while the tablet lock is set. Enter the passcode to
temporarily disable tablet lock and continue operation.
･ Appears when attempting to use a function that requires the
passcode to be entered.
[Failed to get license. Cannot play.]
･ Appears when failed to update a license of copyrighted
content that has reached the expiration date.
[Failed to send]
･ Appears when SMS was not sent properly.
･ Appears when mail was not sent properly. Try again from a
location with a strong signal.
[Insert/recheck SIM card.]
･ Make sure docomo nano UIM card is properly inserted.
nP. 14 “docomo nano UIM card”
[Low on space]
･ Available space on the tablet memory is decreasing. Some
functions or apps may not work properly. Uninstall unneeded
apps or move/delete files.
[Mobile network not available.]
･ Make sure a valid preferred network type is set.
nP. 84 “Preferred network type”
[No permissions to play this content.]
･ Appears when there is no available license or when attempting
to play copyrighted content whose playable period or limit has
expired.
[Please wait for a while(data)]
･ Packet communication network is extremely congested. Try
again later.
[Please wait for a while(voice call)]
･ Audio line network is extremely congested. Try again later.
[Utilizing the production number information. Continue?]
･ May appear while watching TV. Select [Yes] to send
manufacture number of the tablet and docomo nano UIM card.
[xx mails have been received, but some have not been received.]
･ Appears when not all mails can be received for an unspecified
reason.
※This service is provided in Japanese.
By having the screen on your tablet shared with DOCOMO,
you can get supports for operating and setting the tablet,
using apps or connecting to peripheral devices such as PC.
In the following cases, Anshin Enkaku Support is not available.
 When the docomo nano UIM card is not inserted
 During international roaming
 In Airplane mode
Anshin Enkaku Support is a paid service that requires
subscription.
Some operations and settings are not covered.
For details on Anshin Enkaku Support, refer to the DOCOMO
website.
1
Make a call to Anshin Enkaku Support center
: In the home screen, [R]/[遠隔サポート] (Remote
support)/[このスマートフォンから発信する] (Make a call
from this smartphone)/[0] to make a call to Anshin Enkaku
Support center from the tablet.
2
In the home screen, [R]/[遠隔サポート]
(Remote support)
: When you use this for the first time, you must agree to “アプ
リケーション・プライバシーポリシー” (Apps privacy policy)
and “ソフトウェア使用許諾書” (Software license
agreement).
3
[遠隔サポートの接続画面に進む] (Proceed to the
connection screen for Remote support)
4
[同意する] (Agree)
5
Enter the connection number provided by
DOCOMO
6
The remote support starts after the connection
is established
Error messages
Anshin Enkaku Support
Anshin Enkaku Support center
s 0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m. (open all year round)
SH-05G_E.book 89 ページ ２０１５年７月１５日 水曜日 午後１時４５分