User manual

90
Appendix/Index
SH-05G_E_12.fm
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Make sure that your tablet is accompanied by a warranty card at
the time of purchase. Check that the name of the retailer, the
date of purchase, and the necessary details have been filled in
on the warranty card. Be sure to keep it in a safe place.
Contact the retailer if any necessary details on the warranty card
are not completed.
The warranty period without charge is 1 year from the date of
purchase.
For the purpose of improvement, the specifications and the
appearance for the tablet are subject to change without prior
notice.
Information registered in your tablet, such as phonebooks, may
be lost or changed if your tablet is damaged, repaired or
mishandled. It is recommended that backup be kept of
information such as phonebooks.
※The tablet allows you to save phonebook data etc. to microSD
Cards.
※The tablet allows you to back up data such as phonebooks by
using docomo cloud.
■ If you have problems with your tablet
Refer to “Troubleshooting” on this manual before requesting
repairs.
Contact the number listed in “Repairs” (in Japanese only) on the
last page if problems persist.
■ If your tablet needs repairs after contacting
DOCOMO
Bring your tablet to a repair counter that DOCOMO specifies.
However, repair counters are only open during business hours.
Make sure to bring your warranty card with you. Note that it may
take several days to repair depending on the condition on the
malfunctions.
During the warranty period
The tablet will be repaired without charge in accordance with the
terms of the warranty.
When bringing the tablet in for repairs, be sure to bring the
warranty card. Even during the warranty period, a fee will be
charged for repairs of malfunctions, damage, etc. caused by your
improper handling (damage of external connector terminal,
earphone/microphone terminal, LCD, etc.), if no warranty
certificate is presented or if you have repaired the tablet at a
repair counter other than those specified by DOCOMO.
Repairs for malfunctions caused by the use of devices and
consumable products other than those specified by DOCOMO
will also incur a fee, even during the warranty period.
Repairs may not be possible in the following
circumstances.
When, as a result of inspection, a corrosion resulted from water
exposure, condensation, sweat or other liquids is found or when
the internal circuit board is damaged or deformed (Repairs may
not be possible when external connector terminal, earphone/
microphone terminal, LCD, etc. is damaged or when a housing is
cracked)
If you have repaired the tablet at a repair counter other than
those specified by DOCOMO
※Even when repairs are possible, repair charges will be incurred
because the warranty does not cover such damage.
After the warranty period has expired
Charged repairs will be carried out upon request.
Replacement parts
Replacement parts (required to maintain the functionality of the
tablet) will be kept in stock basically for at least 4 years following
the halt of production. However, note that there may be a case
when repair is not possible for the shortage of replacement parts
etc. depending on the faulty part. Repairs may be possible even
after this period has passed, depending on the faulty part. Contact
the number listed in “Repairs” (in Japanese only) on the last page
for details.
■ IMPORTANT!
Never attempt to modify the tablet.
 May cause fire, bodily injury or malfunction.
 If your device has been modified previously, it will only be
accepted for the repair as long as you agree that we restore
the device to its original state. However, repairs may be
refused depending on the extent of the modification.
The following cases may be considered as a modification.
･ Stickers etc. are applied to the LCD or keys
･ Decorations are made to the tablet with adhesive agent etc.
･ Exterior parts etc. are replaced with those which are not
standard DOCOMO products
 Repairs for any malfunction or damage caused by such
modifications will incur fees, even during the warranty period.
Information stored in your tablet, such as the settings of various
functions, may be cleared or reset if your tablet is damaged,
repaired or mishandled. If this occurs, please re-enter the
information or re-specify the settings.
When the tablet is repaired, MAC address for Wi-Fi and
Bluetooth address may be changed regardless of the faulty part.
The following sections of the tablet contain parts that generate
magnetic waves. Keep cash cards and other objects likely to be
affected by magnetic waves away from the tablet. They may
become unusable.
 Sections: Speaker, earpiece
If the inside of the tablet gets wet or becomes moist, immediately
turn off the power though SH-05G provides waterproof
performance. Then, visit a repair counter. The tablet may not be
repaired depending on its condition.
■ Memory dial (Phonebook) and downloaded
information
Created, imported, downloaded data, etc. may be modified or
deleted when changing models or repairing the tablet. DOCOMO
shall not be liable for any modification or deletion of content.
DOCOMO may, at our convenience, exchange your tablet for a
substitute in lieu of repairs. However, in this case, we cannot
transfer these data etc. to replaced products except for some
data.
Warranty and After-Sales Service
Warranty
After-Sales Services
SH-05G_E.book 90 ページ ２０１５年７月１５日 水曜日 午後１時４５分