User's Manual

To open data

You can open the Customer Support Tool data saved in your computer and edit it.

Note

The data folder is set by default during installation.

• Windows Vista or Windows 7

C:\Users\(Username)\Documents\SHARP_ECR\A207U\SHOP_NAME1

• Windows XP

C:\Documents and Settings\(Username)\My Documents\SHARP_ECR\A207U\SHOP_NAME1

* The actual Windows account user name is represented by (Username) above.

* You do not need to open the data folder or change the settings when using the default folder.

1. Click [File], and then [Open].

The data folder selection dialog appears.

2. Click a data folder.

3. Click [OK].

The confirmation dialog appears.

Note

If you re-select a data folder that is already open, the confirmation dialog does not appear.

4. Click [Yes].

Data saved in the data folder is read into the Customer Support Tool.