RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 INSTRUCTION MANUAL SRT-8960 SRT-8168 SRT-8040 Real Time Video Cassette Recorder English Magnétoscope en temps réel Français Videograbador en tiempo real Español Please read this manual and accompanying “IMPORTANT SAFETY INSTRUCTIONS” sheet carefully before connecting your VCR and operating it for the first time. Be sure to read carefully and follow all the PRECAUTIONS on page 1 and 2. Keep the manual in a safe place for future reference.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 PRECAUTIONS The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 PRECAUTIONS Location Moisture Condensation Problems For safe operation and satisfactory performance of your VCR, keep the following in mind when selecting a place for its installation: Cause: When the VCR is first installed, moved from a cold area to a warm area or placed in a location with high humidity, dew (moisture) may form in the unit. The Dew indicator (À) blinks. If you operate the VCR with dew inside, damage may result.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 CONTENTS FEATURES CONNECTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 œ œ œ œ œ œ ON-SCREEN MENU. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 œ PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 FEATURES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 ACCESSORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 LOCATIONS OF CONTROLS AND INDICATORS . . . .
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 LOCATIONS OF CONTROLS AND INDICATORS Front Panel 1 2 3 4 5 REC CHECK SHUTTLE JOG MENU PLAY POWER REPEAT SECURITY LOCK REC/PLAY SPEED MENU RESET ALL RESET COUNTER RESET MEMORY TIMER ON SCREEN TRACKING V.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 LOCATIONS OF CONTROLS AND INDICATORS 3 Mode display Digital Display 1 2 34 œ Warning display 5 M flashes: Problem with mechanism. V flashes: Video loss has occurred. A flashes: Alarm recording in progress. When alarm recording finishes, AL lights at 4. OFF E M H M If you press the STOP button during alarm recording, AL flashes at 4. S C flashes: Clog detection has occurred.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 LOCATIONS OF CONTROLS AND INDICATORS 8 Counter memory indicator [With the RS-485/232C interface board] œ Display when set to RS-485 Lights when the counter memory function is being used. œ Display when set to RS-232C 9 Timer Recording indicator Lights when in timer recording stand-by mode, or during a timer recording. œ Data transfer speed setting display F Security lock indicator Lights when the security lock is engaged.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 LOCATIONS OF CONTROLS AND INDICATORS Back Panel (With the RS-485/232C interface board) 1 A RS232C B C D A RS485 B TERMINATE OFF ON Do not connect to phone line. OPEN COLLECTOR(Max.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 CONNECTIONS Connect the video camera and TV monitor as shown in the figure below. NOTE: Before making the connections, make sure the devices are disconnected from the power outlet. TV Monitor (sold separately) Video camera (sold separately) To VIDEO IN jack From an external audio source RS232C A RS485 B TERMINATE OFF ON Do not connect to phone line. OPEN COLLECTOR(Max.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 ON-SCREEN MENU Main Menu Sub-menus To access on-screen menu To enter or modify settings within a sub-menu 1 When no menu is displayed on-screen, press the 1 When a MAIN MENU is being displayed, turn the JOG dial to select one of the sub-menus, then turn the SHUTTLE ring clockwise. MENU button. ø The MAIN MENU appears. ø The selected sub-menu appears. MAIN MENU 2 Turn the JOG dial to move the selection to the 1.LANGUAGE/CLOCK@SET 2.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 ON-SCREEN MENU WARNING OUT/CONTROL SET menu OTHERS menu SET@UP ALARM@@@@@@@@@@@@Y NON@REC@@@@@@@@@@N MECHA.PROBLEM@@@@Y VIDEO@LOSS@@@@@@@Y CLOG@DETECT.@@@@@Y *ALARM@LOG *POWER@FAILURE/DEW *TERMINAL@SET@@@@SET1 *RS-485@SET @@STATUS@INFO.@@@Y @@ALARM@INFO.@@@@Y EJECT@MODE@@@@@@@EJECT1 OPERATION@@@@@@@@SLAVE NOTES: NOTE: œ The “VIDEO LOSS” line does not appear if “VIDEO LOSS” is set to “N” in the (GENERAL SET) menu.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SETTING THE LANGUAGE AND CLOCK Language Setting Clock setting English, French, Spanish or Portuguese can be selected by the user. Example: To set the clock to October 15, 2002 at 3:20 PM (15:20). 1 Turn the power on to all devices used. 2 Press the MENU button to display the MAIN MENU. 1 Follow steps 1 to 3 under “Language Setting”. 2 Turn the JOG dial until the “CLOCK SET” setting is highlighted (appears in blue characters). ø The “1.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SETTING THE LANGUAGE AND CLOCK 6 Turn the JOG dial to select the “OFF” line setting, Automatic Daylight Saving Time Adjustment then turn the SHUTTLE ring clockwise. ø The “LST” of the “OFF” line flashes. 1 Follow steps 1 to 3 under “Language Setting” on 7 Following the same procedure as above (step 5), page 11. set when the time is changed back from daylight saving time to standard time.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SUPERIMPOSE DISPLAY Selecting the Superimpose Display Changing the Superimpose Display Position You can select to display or not the date, time, tape speed mode and number of alarm recordings. 1 Turn the power on to all input devices to the VCR. 1 Turn the power on to all devices used. 2 Press the MENU button to display the MAIN MENU. 3 Turn the JOG dial to select the “2.DISPLAY/SW ø The superimpose display appears.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 VIDEO CASSETTE TAPES Use only video cassette tapes bearing the VHS logo. This VCR was primarily designed for use with T-120 and T-160 cassette tapes. It is recommended that you use T-120 or T-160 standard grade VHS video cassette tapes for optimal performance. Loading 1 Place the cassette, label side up, in the loading slot. Gently push the center of the cassette until it is loaded automatically. NOTE: œ If using longer tapes (i.e.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 VIDEO CASSETTE TAPES Correct tape thread check function Setting the Action to Take When a Cassette is Loaded This function checks to make sure that the cassette has been correctly loaded so that recording can be carried out. You can set the mode the VCR will go into when a cassette is loaded. 1 Press the MENU button to display the MAIN MENU. 2 Turn the JOG dial to select the “3.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 TAPE MANAGEMENT This VCR is equipped with a tape management function. Using this function you can protect previous recordings and prevent overuse of the tape by controlling the tape protection term (number of days), the maximum number of re-recordings of the tape and the recording group. For details on how to set this function, refer to “Setting the Tape Management Function”.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 TAPE MANAGEMENT Setting the Tape Management Function 7 Turn the JOG dial until the “REC PASS SET” setting 1 Press the MENU button to display the MAIN MENU. 2 Turn the JOG dial to select the “6.TAPE 8 Turn the JOG dial to select the desired number of is highlighted, then turn the SHUTTLE ring clockwise. re-recording times, then turn the SHUTTLE ring clockwise. MANEGEMENT” line, then turn the SHUTTLE ring clockwise. OFF . . . .
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 TAPE MANAGEMENT PROTECT DAY CONFLICT Tape Management Conflict Display The tape is protected, and the tape protection term (ex. 30 days) is not yet over. If a conflict that prevents recording is found when the tape management function checks the tape data, the (TAPE MANAGEMENT) menu appears with the conflicting setting flashing and the VCR go into the stop mode.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 NORMAL RECORDING [Recording Speed Mode] Normal Recording œ The available recording speed modes vary depending on the VCR model. Refer to the “FEATURES” on page 3 for the available recording speed modes for your model of VCR. Before starting œ Turn the power on to all devices used. œ Load a cassette tape with its erasure-prevention tab intact.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 NORMAL RECORDING Record Pause Concerning the Number of Times Tapes can be Rerecorded on Recording can be interrupted temporarily. 1 Press the STILL/PAUSE button during recording. ø The pause/still indicator “N” flashes. Depending on the recording speed mode, the tape must be replaced after a certain number of recording times. Refer to the table below for the maximum number of times a tape can be recorded on.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 NORMAL RECORDING Clog Detection Action to Take when the Video Signal Deteriorates This VCR is equipped with a clog detection function. The recording quality is monitored automatically. When the heads are dirty and the recording quality deteriorates, the output at the WARNING OUT terminal becomes 0 V (Low) (Refer to “WARNING OUT Terminal” on page 47), the “m” indicator flashes on the digital display.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 NORMAL RECORDING Setting the Mode at the End of the Tape Setting the video input signal You can select the mode on the VCR when the tape reaches the end during recording. The video input signal during recording can be set to either color or black & white. 1 Press the MENU button to display the MAIN MENU. 2 Turn the JOG dial to select the “3.GENERAL SET” 1 Press the MENU button to display the MAIN MENU. 2 Turn the JOG dial to select the “3.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 AUTOREPEAT RECORDING NOTES: Autorepeat Recording œ If there is an alarm trigger during autorepeat recording, “A” is displayed on the digital display and alarm recording will take place. (Refer to “ALARM RECORDING” on page 24.) The same tape can be recorded over many times. œ Follow the Before starting steps, under “NORMAL RECORDING”. 1 Press the MENU button to display the MAIN MENU. 2 Turn the JOG dial to select the “3.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 ALARM RECORDING 6 Turn the JOG dial to set the desired alarm recording By connecting the ALARM IN terminal to a normally open door switch, an interphone, etc., a recording can be done only when necessary. speed, then turn the SHUTTLE ring clockwise. 8H (6H). . . . . . . . . . . . . 8-hour (6-hour) mode recording Alarm Recording Setting 24H (18H) . . . . . . . . . .
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 ALARM RECORDING Alarm Recording Reset Function Checking the Alarm Recordings Time To stop the recording of an alarm, close the connection between the ALARM RESET IN terminal and the COM terminal during alarm recording. 1 Press the MENU button to display the MAIN MENU. 2 Turn the JOG dial to select the “9.OTHERS” line, then turn the SHUTTLE ring clockwise. ø The (OTHERS) menu appears.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 ALARM RECORDING Alarm Search Alarm Scan To go to the beginning of a desired alarm recording. To look for an alarm recording by viewing the first 5 seconds of each alarm recording. 1 Press the SEARCH button during stop mode. 1 Press the SEARCH button twice during stop mode. ø “AL SEARCH 01” appears on screen. ø “AL SCAN” will be displayed on screen.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 PROGRAM TIMER RECORDING 8 Turn the JOG dial to set the recording stop minutes There are three program timer recording methods, daily recording, weekly recording or recording on certain days of the week. (ex: 00), then turn the SHUTTLE ring clockwise. ø The “SPD” (recording speed) position will start flashing. Example 1: To record on every Saturday from 9:00 AM to 5:00 PM (17:00), in 24-hour mode (recording speed).
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 PROGRAM TIMER RECORDING G Turn the JOG dial to select “Y”. A timer recording of more than 24 hours can only be set on the 7th (SAT) and 8th (DAILY) lines of the (TIMER SET) menu.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 PROGRAM TIMER RECORDING Setting the Holidays Changing a Program Timer Recording By setting the holidays, timer recording will be conducted on those days, as set for Sundays. 1 Follow steps 1 and 2 under “PROGRAM TIMER 1 Press the MENU button to display the MAIN MENU. 2 Turn the JOG dial to select the “8.HOLIDAY SET” 2 Turn the JOG dial until the setting (line) to be RECORDING” on page 27. changed is highlighted, then turn the SHUTTLE ring clockwise.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 PROGRAM TIMER RECORDING NOTES: œ During timer recording or timer recording stand-by, all the buttons on the VCR, except the TIMER button and the buttons to set/cancel the security lock (see page 38), are disabled. œ If the power fails, the recording will be interrupted. When the power is restored, the recording will resume if the stop time has not yet been reached, and “P” will be displayed on the digital display.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 RECORDING USING AN EXTERNAL TIMER INPUT Recording can be controlled by an external start/stop signal input at the EXT TIMER IN terminal. While there is input at the EXT TIMER IN terminal, the external input indicator “E” will light on the digital display and the input will be recorded. Recording will stop when there are no more input signals. Example 3: To record using the signal input at the EXT TIMER IN terminal, in 24-hour mode.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SERIES RECORDING Using 2 VCRs or more, the series recording function lets you switch recording from one unit to the next (only with VCRs of the same model as this one). Operation The output signal at the TAPE END OUT terminal will be present either at the point when the counter reading is 8H 00M 00S or when VCR No. 1 reaches the end of the tape, whichever is first. Series Recording Setup œ Connect 2 VCRs or more as illustrated below.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SINGLE IMAGE RECORDING The single image recording function of this VCR can be used to create image data files or animations. NOTES: Single Image Recording Setup œ The trigger interval at the 1 SHOT IN terminal varies according to the number of images to record, but should be over 1 sec. œ The trigger at the 1 SHOT IN terminal should be on for 0.1 sec. or more. 1 In stop mode, press the REC/PLAY SPEED l (or j) button, to set the recording speed to “000”.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 NORMAL PLAYBACK Normal Playback Tracking Control 1 Turn on the power to the VCR and TV monitor. 2 Load the video cassette tape. 3 Press the REC/PLAY SPEED l (or j) button to If there is noise in the image during playback, 1 While looking at the playback picture, press the TRACKING+ button repeatedly to minimize the noise. select the playback speed mode.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SPECIAL PLAYBACK Picture Search (Forward and Reverse) Reverse Playback 1 Turn the SHUTTLE ring clockwise (or 1 Turn the SHUTTLE ring counterclockwise and hold counterclockwise), during normal playback. See “SHUTTLE Ring Operation”. it, during normal playback. See “SHUTTLE Ring Operation”. ø The image can be seen while the tape is advanced (or rewound) at high speed. ø Reverse playback will start.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SPECIAL PLAYBACK SHUTTLE Ring Operation NOTES: From normal playback, still image, stop mode, etc., turn the clockwise or counterclockwise to select a mode as indicated below. œ If operated from still image mode and playback mode, operation will return to the original mode when the SHUTTLE ring is released. œ If operated from normal playback mode, reverse playback is only possible during 8-hour playback speed mode.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 DAY/TIME SEARCH Day/Time Search NOTES: This searches for a specified day/time for still images to be played back. œ If the end of the tape is reached during a search, the tape will rewind and stop. If the beginning of the tape is reached, it will stop. 1 Press the SEARCH button three times during stop œ The alarm and day/time data are recorded on the tape in a similar format. If they overlap, the alarm data will have the priority.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SECURITY LOCK This VCR is equipped with two types of security lock: a quick method security lock and a 4 digit security lock. 4 Digit Security Lock The security lock function is designed to prevent accidental stopping of recording if the STOP button is pressed inadvertently. When the security lock is applied, the VCR cannot be operated by someone who does not know the correct password. You need to enter the password in order to operate the VCR.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 CLOCK ADJUSTMENT The time for the second and subsequent VCRs can be set to the same time as the first VCR. Example TAPE@IN@MODE@@@@@STOP TAPE@END@MODE@@@@REW CLOCK@ADJUST@@@@@03:00 THREAD@CHECK@@@@@N VIDEO@LOSS@@@@@@@N CLOG@DETECT.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SETTING THE CASSETTE EJECT MODE Cassette Eject Setup Connection When using two or more VCRs, the cassette tapes of all the VCRs or some of the VCRs can be ejected at the same time. VCR No. 1 SERIES IN VCR No. 2 COM TIMER OUT SERIES IN COM TIMER OUT NOTE: To SERIES IN terminal œ “TERMINAL SET” in the (OTHERS) menu should always be set to “SET2”. To COM terminal Eject input (SERIES IN) terminal 1 Press the MENU button to display the MAIN MENU.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SYNCHRONIZATION CONTROL When two or more VCRs are connected together, the VCRs can be operated simultaneously just by operating the VCR that has been set to “MASTER”, without using a system controller (sold separately). Operator Mode This mode lets you carry out basic operations (ejecting, recording, stopping, rewinding and changing the recording speed mode). There are two modes available: operator mode and administrator/installer mode.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SYNCHRONIZATION CONTROL Setting the Cassette Eject Mode Administrator/Installer Mode Operator mode can be used to eject cassettes for all VCRs or for specified VCRs. This mode lets you carry out basic operations (ejecting, recording, stopping, rewinding and changing the recording speed mode) and also make menu settings. 1 Follow steps 1 to 4 under “Operator Mode”.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SETTING FOR RS-485 OR RS-232C USE The RS-485 interface can be used to operate the VCR using a SANYO brand system controller. Furthermore, the RS-232C interface can be used to operate the VCR using a computer. Settings when using RS-485 1 Press the MENU button to display the MAIN MENU. 2 Turn the JOG dial to select the “9.OTHERS” line, then turn the SHUTTLE ring clockwise. NOTES: ø The (OTHERS) menu appears.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 CHECKING POWER FAILURE, FAILURE DUE TO CONDENSATION AND USAGE DURATION 1 Press the MENU button to display the MAIN MENU. 2 Turn the JOG dial to select the “9.OTHERS” line, NOTE: œ If the MENU RESET button is pressed while the “POWER FAILURE” and “DEW” data is displayed, the data is erased. The “USED TIME” data cannot be reset. “P” will be erased from the digital display. then turn the SHUTTLE ring clockwise. ø The (OTHERS) menu appears.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 OUTPUT TERMINALS TAPE END OUT Terminal NOTES: œ During recording, when the end of the tape is reached or when the tape counter reading indicates 8 hours, the output becomes 0V (Low). During autorepeat recording, the output becomes 0 V (Low) for about 2 seconds only. œ If the “TAPE” in the (GENERAL SET) menu is set to “T-120”, “6:00” will be indicated instead of “8:00”.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 OUTPUT TERMINALS 8 Turn the JOG dial to select the desired “8H” (or SW OUT Terminal “6H”) mode, then turn the SHUTTLE ring clockwise. When recording, a pulse signal is output at the SW OUT terminal. œ If the “TAPE” in the (GENERAL SET) menu is set to “T-120”, “6H” will be indicated instead of “8H”. This terminal is usually connected to the switch input (SW IN) of devices like a camera switcher unit, or a quad compressor. Y. . . . . . . . . .
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 OUTPUT TERMINALS VIDEO LOSS . . . . . The output becomes 0 V and “V” appears on the digital display when there is no video signal WARNING OUT Terminal œ The WARNING OUT terminal output becomes 0 V (Low) in accordance with the (WARNING OUT/CONTROL SET) menu. CLOG DETECT. . . .
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 OUTPUT TERMINALS REMOTE Jack Remote control setting Remote control of the VCR is possible by connecting a remote controller with a circuit such as indicated below, to the REMOTE jack. The remote control switch 7 (see illustration at left) can be set to either eject the tape or access the menus. 1 Press the MENU button to display the MAIN MENU. 2 Turn the JOG dial to select the “3.GENERAL SET” NOTES: line, then turn the SHUTTLE ring clockwise. œ Use a 3.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 MAINTENANCE Daily Inspection Periodic Inspection The following daily inspections are recommended in order to assure long-term and trouble-free operation of the unit. Periodic inspection and maintenance should be referred to your dealer. If there is noise in the playback picture, and it cannot be corrected using the tracking control, it may indicated that the video heads need cleaning.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 MAINTENANCE Maintaining and Checking The Mechanism To maintain the VCR functions and features working properly, and to avoid damages or dirt on the tape, it is recommended to follow the maintenance points and periodicity indicated below. For detailed information, please contact your dealer.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 TROUBLESHOOTING GUIDE If the unit does not operate normally when you follow the instructions indicated in the manual, please refer to the table below.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SPECIFICATIONS General Specifications Video head system Dual-azimuth 4-head rotating helical scanning system: Dual azimuth 2-head for record and standard playback Dual azimuth 4-head for forward picture search, reverse picture search and still mode Audio recording In 8-, 24- and 40-hour modes (when using T-160 tape) In 6-, 18- and 30-hour modes (when using T-120 tape) Tape speed 11.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SPECIFICATIONS Other Specifications Operating temperature range Operating humidity range Power requirements Power consumption Dimensions (W x H x D) Weight 5°C to 40°C (41°F to 104°F) 80% or less 120V AC,60Hz 15 W 420 mm x 99.5 mm x 306 mm (16.54″ x 3.92″ x 12.05″ ) approximately 4.0 kg Connectors (When the “TERMINAL SET” is set to “SET2”) NOTES: œ The terminal names and signals are different from the usual setting.
RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002 SANYO INDUSTRIAL VCR WARRANTY OBLIGATIONS In order to obtain warranty service, the product must be delivered to and picked up from an Authorized Sanyo Service Center at the user’s expense, unless specifically stated otherwise in this warranty. The names and addresses of Authorized Sanyo Service Centers may be obtained by calling the toll-free number listed below.