User Manual

STILL NEED ASSISTANCE?
TROUBLESHOOTING
SHARP ELECTRONICS CORPORATION
8
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Will this microwave oven connect to a 5ghz
wireless network?
No, the microwave oven will only connect to a
2.4ghz wireless network.
I cannot connect my device to the oven.
Please confirm the following before you begin to
setup:
• Make sure you have downloaded the Alexa
App onto your mobile device and have
created an account. The App must be
connected to your Echo device before setup.
• Make sure your mobile device is connected to
the same network that you will use to connect
your microwave oven to the internet.
• Make sure your Echo device is placed near the
microwave oven for the pairing process.
My microwave oven was working with Alexa
and now it does not.
• Make sure the microwave oven’s Wi-Fi is turned
on. The Wi-Fi icon will appear on the display
when it is turned on.
• If the Wi-Fi icon is not illuminated, press the
(Wi-Fi) button one time to activate.
The Wi-Fi icon on the microwave oven display
is blinking.
Check your internet status or your home network
equipment status. Your router or modem could be
resetting itself.
How many Alexa accounts can be paired to the
microwave oven?
One Alexa account can be paired to the oven.
Alexa says “The Microwave is already running
when the cooking command was initiated.”
The microwave oven is in paused status. Press the
“STOP/CLEAR” keypad and try giving the command
again.
WI-FI CONNECT GUIDE
SMC1139FS & SMC1449FS
Smart Countertop Microwave Oven