Warranty
WARRANTY
Edge Ravel – This carpet will not edge ravel.
Tubind/Zippering – This backing system will provide superior tu bind properties.
Delamination - This backing will not delaminate from the face carpet.
Dimensional Stability – This backing will provide dimensional stability, per the AACHEN Test.
WHAT CONDITIONS APPLY?
For jobsite and floor preparation conditions, see product-specific installation guidelines.
Any moisture-related testing (calcium chloride, relative humidity and pH) is not the responsibility of
the Company and all issues related to moisture, including any carpet-related issues, are excluded
from this warranty.
For best results, ambient temperatures should remain above 50°F and the ambient humidity should
not fall below 40% RH.
Chair pads are recommended under roller caster chairs to inhibit premature wear of the surface of
the carpet.
Replacement carpet will come only from current running-line products comparable to the
warranted product.
In order to make a claim under this guarantee, the owner must have aempted to remove the stain
within (3) three working days aer occurrence of the spill using the Company’s recommended
cleaning procedures and must notify the Company immediately if stain removal is not successful.
The owner must allow a Company representative to aempt to remove the stain. If, under testing
and analysis performed by the Company, and subject to other limitations set forth herein, the
tested carpet or the cleaned area is found to have a rating of less than 8 under the AATCC 175,
Stain Resistance of Pile Yarn Floor Covering Test, the Company will pay for the aempted removal
of the stain by the Company representative and replace the original carpet in the affected area, up
to 100 times the size of the stain, free of charge, including installation. If the stain is removed as
warranted, all stain removal costs will be the responsibility of the owner.
This warranty does not cover the following:
2 of 4
For product support please contact us at 800.241.4 692 or visit our website www.philadelphiacommercial.com
For reference purposes only if printed or downloaded.